RoadVitals

2015 Ford Explorer Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
163
Latest Aug 11, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 1,768 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2015 Ford Explorer submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 163 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

The 25 most recent of 163, in the owner's own words

Driver assistance
Filed Aug 11, 2026

The rear view camera is distorted/and or blank, and can potentially cause an accident. It is available for inspection upon request. By not being able to see correctly with the rear view camera, I am unable to tell which direction a car is coming from, if there are cars passing behind me, or at times I see no image at all, just a blank screen, which can severely impact one’s ability to drive safe and responsibly. The issue has been confirmed by the manufacturer. The vehicle has not yet been inspected by anyone. There was no warning prior to failure, and it seemed to first appear the day I purchased the used vehicle in November of 2025.

NHTSA ID
11756221
Incident
Nov 20, 2025
Driver assistance
Filed Aug 7, 2026

The contact owns a 2015 Ford Explorer. The contact received notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was inoperable or intermittently displayed a blank image. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA ID
11755471
Incident
Aug 7, 2024
Driver assistance
Filed Aug 6, 2026

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was inoperable or displayed an inverted image. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 180,000.

NHTSA ID
11755307
Incident
Oct 6, 2025
Mileage
180,000 mi
Driver assistance
Filed Aug 6, 2026

The contact owns a 2015 Ford Explorer. The contact stated that the rear-view camera turned on and off unintendedly. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that the vehicle stalled. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer informed the contact that the part for the recall repair was not available. The dealer confirmed that Mustang vehicles were being repaired. The vehicle was not diagnosed or repaired. The manufacturer was contacted and notified of the failure. The failure mileage was approximately 65,000.

NHTSA ID
11755205
Incident
Jan 1, 2023
Mileage
65,000 mi
Driver assistanceElectricalVisibility
Filed Jul 22, 2026

Recall for faulty rearview camera. Still has no remedy. Mine is giving issues. Glitches, freezes, and displays error message to contact dealership. Has almost caused multiple accidents. Have spoken to dealership. With no remedy from ford they want to charge me a fortune to replace and reprogram the camera system.

NHTSA ID
11752238
Incident
Oct 15, 2025
Driver assistance
Filed Jul 20, 2026

The contact owns a 2015 Ford Explorer. While the contact's wife was reversing, the rear-view camera displayed a blank screen. The vehicle was taken to the dealer where it was diagnosed with an inoperable rear-view camera. The contact was informed that the rear-view camera needed to be replaced. The vehicle was not repaired. The contact was informed that parts were not yet available. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Protection); however, the part to do the recall repair was unavailable. Due to the contact's wife's disability, the failure was an inconvenience. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

NHTSA ID
11751495
Incident
Jan 15, 2025
Mileage
85,000 mi
Driver assistance
Filed Jul 17, 2026

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was unknown.

NHTSA ID
11751020
Incident
Oct 13, 2025
Driver assistance
Filed Jul 16, 2026

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse(R) on several occasions, the rear-view camera was inverted at 180 degrees and intermittently went black. The vehicle was taken to a dealer, where it was diagnosed, and determined that the rear-view camera needed to be replaced; however, the part was not yet available for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 143,612.

NHTSA ID
11750768
Incident
Nov 16, 2025
Mileage
143,612 mi
Driver assistance
Filed Jul 13, 2026

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rearview camera was inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID
11750054
Incident
Oct 13, 2025
Driver assistance
Filed Jul 13, 2026

The contact’s daughter owns a 2015 Ford Explorer. The owner received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse(R), the rear-view camera went blank periodically, and after two weeks, the image went completely blank. The contact stated that on several occasions, there were children and people standing in the rear of the vehicle and it could have caused an accident. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the rear-view camera needed to be replaced. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.

NHTSA ID
11749987
Incident
Jan 15, 2023
Driver assistance
Filed Jul 7, 2026

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated while reversing, the rearview camera image was inverted. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 100,000.

NHTSA ID
11748776
Incident
Jul 7, 2026
Mileage
100,000 mi
Driver assistance
Filed Jun 24, 2026

The contact owns a 2015 Ford Explorer. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while reversing, the rear-view camera occasionally displayed an inverted image or a black and white, distorted image. The failure mileage was unknown.

NHTSA ID
11746294
Incident
Jan 1, 2025
Driver assistance
Filed Jun 24, 2026
Crash reported

The contact owns a 2015 Ford Explorer. The contact stated that while his son was reversing, the vehicle crashed into a stop sign. The contact stated that the back over prevention camera was inoperable during the crash. There were no warning lights illuminated. There were no reported injuries. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 155,000.

NHTSA ID
11746225
Incident
May 1, 2026
Mileage
155,000 mi
Driver assistance
Filed Jun 24, 2026

The contact owns a 2015 Ford Explorer. The contact stated that while reversing, the rear-view camera displayed a distorted image. In addition, the contact stated that the rear-view camera displayed images with lines and an inverted image. The vehicle was taken to the dealer, and the failure was confirmed to be consistent with an unrepaired recall repair. In addition, the contact was informed that parts were unavailable to repair the vehicle. The contact received notification of NHTSA Campaign number: 25V695000 (Back Over Prevention); however, the parts were unavailable. The contact stated that the failure was a persistent failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID
11746208
Incident
Jun 17, 2024
Driver assistance
Filed Jun 23, 2026

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated while in reverse(R), the rearview camera was inoperable. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was unreachable via the number provided in the recall letter. The failure mileage was approximately 95,000.

NHTSA ID
11745862
Incident
Nov 15, 2025
Mileage
95,000 mi
Driver assistance
Filed Jun 18, 2026

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while reversing, the back over prevention camera image failed to display as needed and the message “Camera not Detected” was displayed on the screen. The cause of the failure was not yet determined. The failure mileage was 100,000.

NHTSA ID
11745060
Incident
Jun 18, 2025
Mileage
100,000 mi
Driver assistance
Filed Jun 16, 2026

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the back over prevention camera displayed a distorted image, or a green or black screen. The vehicle was taken to the dealer, and the contact was informed that the recall repair could not be performed because the part was not yet available. The manufacturer was not informed of the issue. The failure mileage was approximately 240,000

NHTSA ID
11744502
Incident
Oct 13, 2025
Mileage
240,000 mi
Driver assistance
Filed Jun 16, 2026

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that on several occasions while in reverse(R), the rear-view camera image was inverted. The contact placed blue tape over the rear camera to prevent a possible crash. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 180,000.

NHTSA ID
11744402
Incident
Dec 15, 2024
Mileage
180,000 mi
Driver assistance
Filed Jun 15, 2026

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally while in reverse(R), the rear-view camera went black and failed to display a clear view image. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.

NHTSA ID
11744252
Incident
Apr 15, 2026
Mileage
72,000 mi
Driver assistance
Filed Jun 12, 2026

The contact owns a 2015 Ford Explorer. The contact received notification of NTHSA Campaign Number: 25V695000 (Back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated the vehicle had experienced the rearview camera failure. The failure mileage was approximately 50,000.

NHTSA ID
11743738
Incident
Oct 15, 2025
Mileage
50,000 mi
Driver assistance
Filed Jun 8, 2026

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that while reversing, the rear-view camera displayed a black image. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 60,000.

NHTSA ID
11742658
Incident
Jun 8, 2026
Mileage
60,000 mi
Driver assistance
Filed Jun 3, 2026

The contact owns a 2015 Ford Explorer. The contact received notification of NTHSA Campaign Number: 25v695000 and (Back over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted, manufacturer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vehicle rearview camera failure damage was 110,000 miles.

NHTSA ID
11741779
Incident
Oct 13, 2025
Driver assistance
Filed Jun 1, 2026

The contact owns a 2015 Ford Explorer. The contact recieved notice of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse (R) on several occasions the rear view camera went blank and eventually stopped working all together. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA ID
11741293
Incident
Dec 1, 2025
Body & structureDriver assistance
Filed May 21, 2026

The contact owns a 2015 Ford Explorer. The contact received the recall notification letter for NHTSA Campaign Number: 24V031000 (Structure) and NHTSA Campaign Number: 25V695000 (Back Over Prevention). The rear camera was blank and backwards. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.

NHTSA ID
11739207
Incident
May 21, 2024
Mileage
100,000 mi
Driver assistance
Filed May 18, 2026

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number 25V695000 (Back Over Prevention);however, the part to do the recall repair was not yet available. The local dealer was/was not contacted but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the rearview camera image displayed a blank image. The approximate failure mileage was 146,110.

NHTSA ID
11738556
Incident
May 18, 2026
Mileage
146,110 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .