Body & structureEngineTires & wheels
Filed Oct 6, 2025
The contact owns a 2016 Ford Explorer. The contact stated that while driving in traffic, a trim piece detached from the vehicle. The TPMS and check engine warning light were illuminated. The dealer sent a tech to the contact’s place of employment, but the tech was unable to complete the recall repair due to the bolt not being available. The contact had received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact stated that the turbocharger had been replaced on three occasions. Upon investigation, the contact had linked the failure to NHTSA Campaign Number: 16V925000 (Engine and Engine Cooling). The contact called the local dealer, who confirmed the parts for the recall repairs were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a complaint was filed, but no assistance was provided. The failure mileage was unknown.
- NHTSA ID
- 11691665
- Incident
- Apr 1, 2024
Body & structureTires & wheels
Filed Jul 16, 2025
The contact owns a 2016 Ford Explorer. The contact stated while driving 55-65 MPH, the exterior A-pillar applique trim detached from the front windshield. The tire pressure system fault warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called two other local dealers Jenkins Lincoln of Crystal River Service (2440 US-19, Crystal River, FL 34428) and J. Allen Ford Service (9274 US 49, Gulfport, MS 39503), but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 97,000. VIN tool confirms parts not available.
- NHTSA ID
- 11673905
- Incident
- Jan 1, 2025
- Mileage
- 97,000 mi
Tires & wheels
Filed Jun 11, 2025
The contact owns a 2016 Ford Explorer. The contact stated while driving 35 MPH, the vehicle shuddered abnormally with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the transfer case had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,401.
- NHTSA ID
- 11666400
- Incident
- Jun 11, 2025
- Mileage
- 135,401 mi
Driver assistanceSteeringTires & wheels
Filed May 5, 2025
The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, while attempting to make a left or right turn, there was a popping sound coming from the steering wheel. Additionally, while driving on the highway at 70 MPH, the vehicle failed to exceed 70 MPH. The contact stated that there was an abnormal burning odor entering the cabin of the vehicle with the TPMS warning light illuminated. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 121,000.
- NHTSA ID
- 11658930
- Incident
- Sep 30, 2024
- Mileage
- 121,000 mi
Tires & wheels
Filed Aug 17, 2023
While traveling on I-85N at 70mph, the front passenger tire suddenly came apart from both sidewalls. The tire is a EVOLUXX CAPRICORN 4X4 HP, 255/50R20, 109V, XL. The tire blow-out only caused minor damage to the inner wheel well shroud.
- NHTSA ID
- 11539133
- Incident
- Aug 14, 2023
Tires & wheels
Filed Jan 11, 2022
The contact owns a 2016 Ford Explorer equipt with Bridgestone Dueler Alenza Plus tires size P245/60/18 N/A, and DOT: RBVDRIM0916. The contact stated that while driving approximately 65 mph, a rotational noise was present coming from the front driver side of the vehicle. Upon inspection, it was discovered that the front driver side and passenger side tires had experienced cracking located above the tire bead area on the inside wall of the tire. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 41,000.
- NHTSA ID
- 11447077
- Incident
- Dec 6, 2021
- Mileage
- 41,000 mi
Tires & wheels
Filed Nov 9, 2020
TL* THE CONTACT OWNS A 2016 FORD EXPLORER EQUIPPED WITH HANKOOK TIRES, TIRE LINE: VENTUS S1 NOBLE 2, TIRE SIZE: 255/50/R20, DOT NUMBER: 5MNC 1A H 0716. THE CONTACT BECAME AWARE OF TREAD SEPARATION ON ALL FOUR TIRES. THE CONTACT STATED THAT THE FAILURE WAS MORE SEVERE ON THE TWO FRONT TIRES. THE VEHICLE WAS NOT TAKEN TO HAVE THE TIRES REPLACED. THE CONTACT ALSO STATED THAT THE TIRES FAILED TO MAINTAIN THE PROPER TIRE PRESSURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,132.
- NHTSA ID
- 11373795
- Incident
- Nov 8, 2020
- Mileage
- 16,132 mi
Tires & wheels
Filed Aug 25, 2020
TL* THE CONTACT OWNS A 2016 FORD EXPLORER EQUIP WITH HANKOOK VENTUS S1 NOBLE 2; TIRE SIZE: 255/50R20-108H AND THE DOT NUMBER: 5MNC 1A H0118. THE CONTACT STATED THAT WHILE INSPECTING THE TIRES, IT WAS DISCOVERED THAT THE TIRES HAD EXPERIENCED CRACKING AND GUDGES ON THE INSIDE AND OUTSIDE OF THE TIRES. THE FAILURE WAS PRESENT ON ALL FOUR TIRES. THE CONTACT ALSO INDICATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE AND VIBRATE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER AUTONATION FORD LOCATED AT 7700 BLANDING BLVD, JACKSONVILLE, FL 32244 WHO REPLACED ALL FOUR TIRES WITH THE SAME BRAND SIZE AND MODEL TIRES BUT APPROXIMATELY 13,000 MILES LATER THE SAME FAILURE HAD OCCURRED. THE CONTACT WAS UNABLE TO REACH OUT TO THE MANUFACTURER IN REFERENCE TO THE FAILURES. THE VEHICLE FAILURE MILEAGE WAS 18,000 AND THE FAILURE TIRE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
- NHTSA ID
- 11351071
- Incident
- Aug 1, 2018
- Mileage
- 18,000 mi
Tires & wheels
Filed May 18, 2020
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT HE HAD HANKOOK TIRES WHEN HE BOUGHT THE VEHICLE NEW. THE TIRE LINE, TIRE SIZE AND DOT NUMBER WERE UNKNOWN. THE TIRES WERE BALD BY THE TIME THE VEHICLE HAD 11,000 MILES. THE DEALER STATED THAT IT WAS NOT THEIR ISSUE AND TO CALL THE TIRE MANUFACTURER. THE TIRE MANUFACTURER DECIDED TO AWARD THE CONTACT WITH A 20% CREDIT TO BUY SOME NEW TIRES. THE NEW TIRES WERE PLACED ON THE VEHICLE AND THEY WERE ALMOST BALD AT 34,000 MILES. THE MANUFACTURER ADVISED THE CONTACT TO RECALL THE DEALER COGSWELL FORD LOCATED AT 1900 E MAIN ST, RUSSELLVILLE, AR 72801 479-968-2665. THE DEALER HAD NOT BEEN RECONTACTED YET. THE CONTACT RESEARCHED AND FOUND THE ISSUE HAD OCCURRED IN MANY FORD EXPLORERS. THE FAILURE MILEAGE WAS 11,000.
- NHTSA ID
- 11324952
- Incident
- Jan 1, 2017
- Mileage
- 11,000 mi
Other / unspecifiedTires & wheels
Filed Nov 29, 2018
THE SIDE WALL OF MY HANKOOK 255/50 R /20 VENTUS S1 NOBLE 2 TIRE BLEW OUT. I HAVE A 2" HOLE IN THE SIDE WALL OF THE TIRE. I WAS AT A STOP SIGN ON A CITY STREET, AND JUST STARTED MOVING WHEN THE SIDE WALL BLEW OUT. IT SOUNDED LIKE A LARGE BALLOON EXPLOSION AND THE TIRE WENT FLAT INSTANTLY. SOME HANKOOK TIRES HAVE BEEN RECALLED BUT THE LOCAL FORD DEALER TOLD ME NOT THIS ONE. THESE HANKOOK TIRES SHOULD BE RECALLED.
- NHTSA ID
- 11154802
- Incident
- Oct 24, 2018
- Mileage
- 15,220 mi
Tires & wheels
Filed Nov 6, 2018
TL* THE CONTACT OWNS A 2016 FORD EXPLORER EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 TIRES, SIZE: 255/50R20. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE TREAD WAS SEPARATING AND SHEDDING ON ALL FOUR TIRES. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT ON THE TWO FRONT TIRES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE LOCAL DEALER (MOSSY FORD, 4570 MISSION BAY DR, SAN DIEGO, CA) WAS NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGES WERE UNKNOWN. THE VIN WAS UNKNOWN.
- NHTSA ID
- 11149737
- Incident
- Nov 4, 2018
Other / unspecifiedTires & wheels
Filed Aug 16, 2018
ALL 4 HANOOK TIRES DOT # 5MNC 1A H (0216) 255/50/R20 TREADS HAVE BEEN CHIPPING RESULTING IN UNSAFE CONDITIONS AND EXCESSIVE WEAR. TIRES COMPLETELY WORN OUT AT 23,000 MILES. MANUFACTURER IS AWARE IF THIS RESULTING FROM NEW COMPOUNDS (MATERIALS) USED IN MANUFACTURING. HIGH SPEED BLOWOUTS HAVE BEEN REPORTED FOR THIS PARTICULAR TIRE YET NO RECALL HAS BEEN ISSUED FOR THIS TIRE DESPITE ITS DEFECTS AND SAFETY CONCERNS. I FIRST NOTICE IT ON TWO FRONT TIRES JUST PRIOR VEHICLE WAS TAKEN IN FOR ANNUAL SERVICE MAY 2017.
- NHTSA ID
- 11120537
- Incident
- May 17, 2017
Tires & wheels
Filed Mar 15, 2018
WE PURCHASED A NEW 2016 FORD EXPLORER SPORT 4WD 4DR IN 2016. THE OE TIRES ON THE VEHICLE WERE 4 HANCOOK VENTUS S1 NOBEL 2 TIRES, SIZED 255/50R20. THE DOT RATING IS "5MNC 1A H". AT 13,369 MILES ALL 4 TIRES WERE REPLACE UNDER "WARRANTY". THE FRONT TIRE TREADS WERE "FLACKING/PEELING" . THE WORK WAS DONE BY MATHEWS-CURRIE FORD, 130 TAMIAMI TRIAL NORTH, NOKOMIS FL 34275, ON 5/10/17, RO # 6199123/1. OUR COST FOR THE TIRES WAS $419.62. WE WERE FORCED BY HANCOOK TO REPLACE "LIKE WITH LIKE". AT 23,101 MILES I TOOK THE VEHICLE BACK TO THE SAME DEALER TO HAVE THE OIL CHANGED. THE REPLACEMENT TIRES ARE AGAIN "FLACKING/PEELING." THE DEALER TELLS ME THAT WE WILL HAVE TO REPLACE THEM WITH THE SAME TIRES. THEY ALSO TELL ME THAT THIS A REOCCURRING PROBLEM WITH THIS BRAND OF TIRES. MY BACKGROUND IS THAT OF AN EXECUTIVE IN THE OE AND AFTERMARKET AUTOMOTIVE AND HEAVY TRUCK INDUSTRY. MY EMPLOYERS MANUFACTURED FOUNDATION BRAKES, BRAKE CHAMBERS AND RIDE CONTROL. I KNOW AN UNSAFE SITUATION WHEN I SEE ONE AND THIS ONE IS NOT SAFE. I WAS INVOLVED IN A MAJOR SAFETY RECALL ON RIDE CONTROL AND KNOW WHAT IT CAN COST A COMPANY TO NOT RECOGNIZE WHAT THEIR POTENTIAL LIABILITY CAN BE. I AM NOT COMFORTABLE FOR THE SAFETY OF MYSELF AND MY FAMILY WITH HANCOOK TIRES. MY REQUEST IS THAT SOMEONE FROM YOUR LEGAL STAFF CONTACT FORD'S LEGAL DEPARTMENT AND WARN THEM ABOUT THE FUTURE LIABILITY BEING CREATED FOR THEM BY ONE OF THEIR SUPPLIERS.
- NHTSA ID
- 11079646
- Incident
- Mar 5, 2018
- Mileage
- 23,101 mi
Tires & wheels
Filed Sep 7, 2017
ALL 4 ORIGINAL HANKOOK TIRES PROVIDED ON MY 2016 FORD EXPLORER ARE SHREDDING AND TREADS ARE DELAMINATING AT 16,000 MILES AND 14 MONTHS OF USE. THERE ARE CURRENTLY 14 OTHER COMPLAINTS ABOUT THIS ISSUE UNDER 2016 FORD EXPLORER COMPLAINTS, BUT THOSE PEOPLE DID NOT LIST THEM UNDER THE TIRES COMPLAINT PORTION OF THIS WEBSITE! PLEASE LOOK INTO THIS ISSUE, AS IT IS CLEARLY NATIONWIDE AND REMINISCENT OF THE FIRESTONE FORD EXPLORER ISSUES!
- NHTSA ID
- 11022132
- Incident
- Aug 30, 2017
- Mileage
- 16,100 mi
Tires & wheels
Filed Sep 5, 2017
WHILE PARKED WE NOTICED THE TIRES ON OUR 2016 FORD EXPLORER ARE SHREDDING. ALL 4 TIRES ARE SHREDDING, LITERALLY FALLING APART
- NHTSA ID
- 11021629
- Incident
- Sep 5, 2017
- Mileage
- 12,000 mi
Tires & wheels
Filed Aug 11, 2017
TL* THE CONTACT OWNS A 2016 FORD EXPLORER EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 TIRES, SIZE: 255/50/R20 (NA). WHILE THE VEHICLE WAS PARKED, THE CONTACT BECAME AWARE OF CHUNKS OF TIRE MISSING FROM THE TIRE. THE VEHICLE WAS TAKEN TO A TIRE FACILITY TO BE INSPECTED. THE CONTACT WAS NOT GIVEN A CAUSE FOR THE TIRE FAILURE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 16,000.
- NHTSA ID
- 11014656
- Incident
- Feb 11, 2017
- Mileage
- 16,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.