2021 Ford Explorer Problems

While driving, the transmission commanded the parking pawl to engage while the vehicle was in motion. This caused an immediate, violent loss of propulsion in traffic, posing a severe crash risk. Furthermore, because the parking pawl sheared off at speed, the vehicle now poses a critical rollaway risk when shifted into "Park." This perfectly matches the exact safety hazard and mechanical failure described in NHTSA Campaign 26V402 (Ford Recall 26S48). ​Town and Country Ford ([XXX]) diagnosed the failure, pulled diagnostic trouble codes P07E4 and P07E6, and found heavy metal shavings in the pan directly resulting from the pawl engaging at speed. An independent 3rd-party inspector also physically examined the vehicle and formally documented the catastrophic internal damage. ​Despite displaying the exact symptoms, codes, and mechanical failure outlined in 26V402, my specific VIN ([XXX]) is currently excluded from the recall. This proves the scope of Ford's current recall is too narrow and is leaving inherently dangerous vehicles on public roads. ​I am now facing a $10,400 out-of-pocket repair for a known federal safety defect simply because my build date falls outside Ford's arbitrary recall window. The fully intact transmission is currently sitting at Town & Country Ford and is available for immediate NHTSA engineering inspection to prove the 26V402 defect extends beyond the currently recalled VINs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Here's the updated submission, without the engine paragraph. **Form fields** - **VIN:** 1FM5K8GC7MGA77908 - **Incident date:** today's date - **Crash / fire / injury:** No - **Components:** Visibility (Windshield Wiper/Washer), Power Train (Automatic Transmission), Seats **Narrative** ``` I am filing because my 2021 Ford Explorer (VIN 1FM5K8GC7MGA77908) has three open safety recalls with no remedy available, and Ford has already missed its own remedy date on at least one. 1. NHTSA 26V117 / Ford 26S14 (filed Mar 3, 2026) – Front windshield wiper motor may become inoperative or operate intermittently, causing loss of visibility. Ford stated the remedy was anticipated in Q2 2026. As of November 2, 2026, the remedy is still listed as not available. 2. NHTSA 26V402 / Ford 26S48 (filed Jun 24, 2026) – Transmission may engage Park while the vehicle is moving, damaging the parking system so the vehicle could roll away while in Park. Ford's interim instruction is to always set the parking brake. The remedy is not anticipated until Q2 2027, leaving a roll-away risk unaddressed for roughly a year. 3. NHTSA 26V451 / Ford 26S52 (filed Jul 14, 2026) – Second-row easy-entry seat switch may stick, allowing the seat to tip or slide while driving. Remedy is listed as not yet available. I request that NHTSA require Ford to provide interim remedies or loaner vehicles for these open recalls and to commit to firm remedy dates. ENGINE: My vehicle has the 3.0L engine and was built in Chicago on January 16, 2021, before the June 7, 2021 start of the recall 24S55 (NHTSA 24V635) build range. I request that NHTSA confirm Ford's analysis supports excluding earlier 3.0L builds from the valve fracture population. ``` If you'd rather keep the engine question in, paste the short "ENGINE:" paragraph from my last message above the final request line. Save the confirmation number when you submit.

I am reporting ongoing safety-related powertrain and drivability concerns involving my 2021 Ford Explorer ST in Fresno, California. The vehicle has experienced recurring transmission and driveline problems, including harsh or delayed shifting, hesitation, abrupt gear engagement, jerking/surging, and inconsistent acceleration. These symptoms are similar to transmission concerns documented by Ford for 2021 Explorers equipped with the 10R60 automatic transmission, including harsh/delayed engagement or shifting and potential issues involving transmission controls, solenoid strategy, and main-control valves. The vehicle has also required CV axle/half-shaft repairs, raising additional concerns regarding driveline reliability. I am also concerned about the known rear differential/rear axle mounting-bolt defect affecting 2021 Explorers. Ford has documented that the rear axle mounting bolt may fracture, allowing the axle housing to move. This can result in severe vibration/noise and possible driveshaft or half-shaft disconnection, potentially causing loss of propulsion. The defect may also contribute to a vehicle rollaway hazard. These combined transmission, CV axle, and rear differential concerns create a significant safety risk. Delayed acceleration or engagement can prevent the vehicle from responding as expected when entering intersections, making left turns, merging onto highways, changing lanes, or avoiding hazards. Abrupt engagement after hesitation can cause unexpected vehicle movement. Failure of a CV axle, half-shaft, or rear axle/differential mounting component could cause sudden loss of propulsion or vehicle control. I am requesting that NHTSA investigate whether these recurring transmission and driveline problems represent a broader safety defect involving the 10R60 transmission, CV axles/half-shafts, rear differential mounting system, or related powertrain components.

The contact owns a 2021 Ford Explorer. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 26V123000 (Back Over Prevention). The vehicle failed to connect or communicate with the computer and module. The dealer informed the contact about a possible diagnostic test. The vehicle was not repaired. The manufacturer was contacted and advised the contact the manufacturer was not responsible to cover the diagnostic test. The failure mileage was unknown.

On October 21, 2026, after an approximately one-hour round trip in our 2021 Ford Explorer, we arrived home and noticed smoke coming from under the hood. When we opened the hood, we found oil spread throughout the engine compartment. The smoke and oil leak raised concerns about a possible fire and the safety of continuing to drive the vehicle. The vehicle had recently received its second replacement engine, installed by Stuckey Ford of Bellefonte on September 2, 2026. We brought it back to that dealership on October 23. Service staff told us they believed the oil leak involved the valve cover gasket on the recently installed long block. This is a preliminary diagnosis; we have not received written confirmation of the cause. As of October 26, the vehicle remains at the dealership awaiting repair and is available there for inspection upon arrangement. Whether Ford has independently inspected this new issue is unknown. The vehicle has a history of repeated oil loss and low oil pressure warnings. The original engine was replaced under warranty in June 2024 at approximately 39,574 miles after the dealership documented oil in cylinder 2 and heavy cylinder wall scoring. In June 2026, we again reported almost no oil and a low oil warning. In July 2026, at 77,206 miles, the dealership documented excessive oil consumption and internal oil burning in cylinder 3, leading to the September replacement. Shortly after that replacement, the vehicle also displayed an overheating warning and required towing. The dealership found that a coolant hose had come off and repaired it in September. Whether warning lights or messages appeared before the October 21 oil leak and smoke incident is unknown. The repeated engine problems and this new incident have left us concerned about safely using the vehicle.

They have fixed zero recalls. I have no wipers at all. I’ve attempted to get a resolution multiple times with no care or concern nor resolution. This is ridiculous. A recall almost 8 months and people have zero wipers!!! And the engine recall. It’s going to blow up before it’s fixed!

My 2021 Ford Explorer is subject to safety recall 26S14/NHTSA 26V117. Ford announced this recall in March 2026, but as of November 3, 2026, Ford still identifies the remedy as unavailable. Authorized dealers cannot inspect, repair, or close the recall. The unresolved recall prevents lawful use of the vehicle on a car-sharing platform and leaves me paying for a vehicle that cannot be used for its intended purpose. Ford previously projected earlier remedy dates, which have been delayed. I am requesting that NHTSA review whether Ford is administering this recall within a reasonable timeframe and require Ford to provide a firm remedy schedule.

Here's the updated submission, without the engine paragraph. **Form fields** - **VIN:** 1FM5K8GC7MGA77908 - **Incident date:** today's date - **Crash / fire / injury:** No - **Components:** Visibility (Windshield Wiper/Washer), Power Train (Automatic Transmission), Seats **Narrative** ``` I am filing because my 2021 Ford Explorer (VIN 1FM5K8GC7MGA77908) has three open safety recalls with no remedy available, and Ford has already missed its own remedy date on at least one. 1. NHTSA 26V117 / Ford 26S14 (filed Mar 3, 2026) – Front windshield wiper motor may become inoperative or operate intermittently, causing loss of visibility. Ford stated the remedy was anticipated in Q2 2026. As of November 2, 2026, the remedy is still listed as not available. 2. NHTSA 26V402 / Ford 26S48 (filed Jun 24, 2026) – Transmission may engage Park while the vehicle is moving, damaging the parking system so the vehicle could roll away while in Park. Ford's interim instruction is to always set the parking brake. The remedy is not anticipated until Q2 2027, leaving a roll-away risk unaddressed for roughly a year. 3. NHTSA 26V451 / Ford 26S52 (filed Jul 14, 2026) – Second-row easy-entry seat switch may stick, allowing the seat to tip or slide while driving. Remedy is listed as not yet available. I request that NHTSA require Ford to provide interim remedies or loaner vehicles for these open recalls and to commit to firm remedy dates. ENGINE: My vehicle has the 3.0L engine and was built in Chicago on January 16, 2021, before the June 7, 2021 start of the recall 24S55 (NHTSA 24V635) build range. I request that NHTSA confirm Ford's analysis supports excluding earlier 3.0L builds from the valve fracture population. ``` If you'd rather keep the engine question in, paste the short "ENGINE:" paragraph from my last message above the final request line. Save the confirmation number when you submit.

Fire started around center console when car was parked. HVAC/ info screen/ rear view mirror substained severe burn.

The passenger window and the driver window will not respond. The windows will not go up on either side, exposing the driver and passengers to the elements of rain. In addition, the car is vulnerable to theft and break-ins. The windows are part of a larger electrical problem that the car has, including key fob delays and screen shut off during driving. The problem has been confirmed by the service center. No warning signs are available for these problems.

The contact owns a 2021 Ford Explorer. The contact stated that while driving 30 MPH, the vehicle suddenly shut off. The vehicle was pulled over safely and turned off; however, the vehicle failed to restart. The vehicle was towed to an independent mechanic and was diagnosed with low-pressure fuel pump failure. The contact associated the failure with NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The dealer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was 78,209.

I was driving down the road and the vehicle started to cut out like it was running out of fuel. Maybe 1 minute later it died in the middle of heavy traffic and would not re-start. I had to have it towed and I called Ford and they told me to wait until the repair remedy was available to have it fixed. I have been without this vehicle for 6 weeks now and still no remedy.

The brake pedal on my 2021 Ford Explorer intermittently sticks or fails to return to its upright position after being depressed. This mechanical binding and failure to release changes drastically with seasonal weather transitions and ambient temperature drops. When the vehicle or the outside air is cold, the pedal requires me to physically hook my foot underneath the pedal arm to pull it back up so that the brakes fully disengage. This creates a severe safety hazard, as the brakes remain partially applied or sluggish to respond, which causes unexpected vehicle deceleration, brake drag, and a delayed throttle response when trying to accelerate. The vehicle is unpredictable to drive in traffic. The vehicle has been inspected, and the issue is characteristic of an internal manufacturing defect or tight tolerances within the Electronic Brake Booster (EBB) assembly under temperature fluctuations, similar to the issues addressed in Ford’s prior Customer Satisfaction Program 20B51.

I am reporting a safety concern involving a delayed transmission gear engagement and delayed rearview camera activation. Intermittently, when shifting the vehicle from Park into Reverse or Drive, there is a noticeable delay before the transmission actually engages the selected gear. During this delay, the rearview camera also fails to activate immediately. Because there is no immediate indication that the requested gear has engaged, I have experienced situations where I believed the vehicle was in Reverse or Drive, but it remained in the previous state for several seconds. In some instances, the transmission engages unexpectedly after the delay, causing the vehicle to move in a direction different from what I anticipated. For example, after selecting Reverse, the vehicle may hesitate before moving, or after changing between Reverse and Drive, the delayed engagement can result in the vehicle moving in the previously engaged direction before finally shifting into the selected gear. This creates a significant safety hazard, particularly when parking, backing out of driveways, or maneuvering in areas with pedestrians or other vehicles. The delayed rearview camera activation further increases the risk because it prevents the driver from immediately seeing behind the vehicle while attempting to reverse. The issue occurs intermittently and without warning, making it difficult to predict. I am concerned that this condition could lead to a crash, property damage, or injury if the vehicle moves unexpectedly due to the delayed gear engagement. I request that NHTSA investigate this issue to determine whether it is related to a transmission, electronic shift control, or software defect affecting the safe operation of the vehicle.

The right rear passenger door of my 2021 Ford Explorer ST repeatedly becomes unlatched and physically opens while the vehicle is in motion, including at highway speeds of approximately 72 mph. This occurs almost every time the vehicle is driven and creates a serious safety hazard. The door visibly separates from the vehicle’s body, which I can see in the passenger-side mirror. When this occurs, the dashboard displays a door-ajar warning, the interior lights illuminate, and wind can be heard entering through the opening. This is not simply a faulty warning indicator. The door is physically opening while the vehicle is moving. I am extremely concerned about the risk of the door opening farther and potentially causing a passenger, particularly a child seated in the rear, to be seriously injured or ejected from the vehicle. This defect was present before the vehicle was taken to Tipton Ford in April 2026. I also recall that that when I originally purchased the vehicle, the child safety lock was engaged on the right rear passenger door only. I found this unusual at the time, and given the ongoing malfunction involving that same door, I am concerned the issue may have existed before my purchase. Tipton retained the vehicle for approximately one month and completed repairs on May 8, 2026. However, the repair documentation indicates that the LEFT rear door latch assembly was replaced, while the RIGHT rear passenger door has consistently been the door physically opening. The dealership documented reproducing an intermittent door-ajar warning and replacing the left rear latch assembly. However, the original right rear door malfunction remains unresolved. The cause of the right rear door malfunction remains unknown. The vehicle is available for inspection. I am requesting an investigation into this potentially dangerous door-latching defect before it results in serious injury or death.

The contact owns a 2021 Ford Explorer. The contact stated that the fabric inside the cabin of the vehicle covering the sunroof was detaching from the frame and lowering down to obstruct the view of the rear-view mirror and rear glass. The dealer was contacted and informed the contact that the fabric needed to be replaced. The contact decided not to repair the vehicle. The failure mileage was approximately 75,000.

Here's the updated submission, without the engine paragraph. **Form fields** - **VIN:** 1FM5K8GC7MGA77908 - **Incident date:** today's date - **Crash / fire / injury:** No - **Components:** Visibility (Windshield Wiper/Washer), Power Train (Automatic Transmission), Seats **Narrative** ``` I am filing because my 2021 Ford Explorer (VIN 1FM5K8GC7MGA77908) has three open safety recalls with no remedy available, and Ford has already missed its own remedy date on at least one. 1. NHTSA 26V117 / Ford 26S14 (filed Mar 3, 2026) – Front windshield wiper motor may become inoperative or operate intermittently, causing loss of visibility. Ford stated the remedy was anticipated in Q2 2026. As of November 2, 2026, the remedy is still listed as not available. 2. NHTSA 26V402 / Ford 26S48 (filed Jun 24, 2026) – Transmission may engage Park while the vehicle is moving, damaging the parking system so the vehicle could roll away while in Park. Ford's interim instruction is to always set the parking brake. The remedy is not anticipated until Q2 2027, leaving a roll-away risk unaddressed for roughly a year. 3. NHTSA 26V451 / Ford 26S52 (filed Jul 14, 2026) – Second-row easy-entry seat switch may stick, allowing the seat to tip or slide while driving. Remedy is listed as not yet available. I request that NHTSA require Ford to provide interim remedies or loaner vehicles for these open recalls and to commit to firm remedy dates. ENGINE: My vehicle has the 3.0L engine and was built in Chicago on January 16, 2021, before the June 7, 2021 start of the recall 24S55 (NHTSA 24V635) build range. I request that NHTSA confirm Ford's analysis supports excluding earlier 3.0L builds from the valve fracture population. ``` If you'd rather keep the engine question in, paste the short "ENGINE:" paragraph from my last message above the final request line. Save the confirmation number when you submit.

The contact owns a 2021 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 26V117000 (Visibility), 26V402000 (Power Train), and 26V451000 (Seats); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available.

When driving to our local store I noticed my down shift to be rough, so I turned into the back roads, I heard lots of noise coming from the back of the vehicle and then I heard a loud pop and it was my rear axe differential bolt that snapped causing me to lose power.

For full details please refer to complaint 11715221. Since the initial complaint, repairs have been completed and I will attach a list of parts that were replaced. The repair confirmed the rear axle bolt sheared and there were significant metal shavings in the rear differential. When the bolt broke, numerous other components were damaged as detailed in the repair documentation. Ford has refused to accept any responsibility for this repair even though the safety implications for this type of incident are alarming.

All 4 tire TPMS sensor have failed. 2 at 67,057 on ~ 2/20/26, 2 at 71,024 miles on ~6/10/26. Car is a 2021. Sensors should not have failed within 5 years of owing the car. I have a 2012 Ford F50m only 1 has failed in over 14 years. Asking consideration for a recall to cover costs.

my son is rear facing and puts his arm in the forward facing belt path then can not get his arm back out. he starts screaming and crying and i have to pull the car over to the side of the road to help him get his arm out and even i struggle getting his arm free. no sooner than i start driving again, he puts his arm back through and it’s the same cycle. i have contacted britax and have unfortunately not gotten any solution for this issue.

Vehicle is not even 5 years old , and passenger headlight - low beam failed. Ford Dealership quote is around $3000. Online forums show that this is a defect for the platinum models. I feel I should be protected as I am still paying for this vehicle and plan to keep it for many years. This is a major safety component as without a trusted lighting system, this vehicle can be dangerous and lacks peace of mind.

Passenger low-beam headlight failure. Dealer replaced headlight module but did not resolve. Next suggestion is replacing headlight for more than $2,000. Quite common issue on the Platinum model.

The contact owns a 2021 Ford Explorer. The contact stated that while driving approximately 70 MPH and making a left turn, the steering wheel suddenly became difficult to turn, causing the driver to lose control of the vehicle, and the vehicle crashed into a concrete wall barrier. The vehicle sustained severe damages on the passenger-side and was towed to the local Collision Center. A Police report was filed. The contact sustained a right hip injury. Medical attention was needed but was not yet received. The failure mileage was 91,942.

NHTSA COMPLAINT: VIN [XXX]: Transmission cooler (Part 7869) ruptured, mixing fluid/coolant into corrosive glycol-acid in violation of SSM 52917. Contamination dissolved wiring insulation and delaminated clutch plates, causing systemic short circuits and CAN-bus load-shedding. Boiling fluid released toxic glycol/hydrocarbon vapors through HVAC ducts into the cabin without notice, creating an inhalation hazard. Vehicle available for inspection at South Bay Ford (BAR #XXX; captive 93 days).RISK: On XXX short circuits caused complete power steering assist dropout mid-transit. Steering locked during a turn, causing a crash into gate posts, endangering my minor children inside. Cabin chemical vapor inhalation caused respiratory tract irritation, dizziness, and headaches. Open recall hazards remain for visibility loss (Recall 26S14) and rollaway (Recall 26S48 parts backordered to 2027).CONFIRMATION: Contamination, a -1,212-mile odometer fraud discrepancy, and bricked electrical starting systems confirmed by dealer records XXX. Admitted unauthorized repairs to mask trouble codes and evade SSM 52917 confirmed in writing by Service Director [XXX] XXX, violating CA Bus & Prof Code 9884.9.HISTORY: Tracked under Ford RAV buyback #XXX, Corporate Escalation #[XXX], and CA Bureau of Automotive Repair Investigator [XXX] (Case #XXX). Total statutory loss is $54,628.75.SYMPTOMS: Transmission drops began XXX (42,319 miles). Dealer cleared codes and coerced 500 extra miles. XXX alerts included "Powertrain Malfunction" loops. Telematics registered false "Vehicle is On" loops. On XXX, dealer blocked diagnostics via a manufactured battery charge demand exactly 24 hours before federal Recall 26S48 launched. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dashboard separation concerned with airbag. Every day driving you run the risk of more damage. Have spoken to Koons Ford who states cannot help due to warranty. No one has looked at it except for pictures. This should not be the owners responsibility since I am not alone with issues of this problem

Dashboard not attached to frame. Clips intended to attach dashboard to frame are defective (cracked in half). Air bags may be affected (either won't deploy or will deploy on their own). Service Dept. at Ford dealership says this is the first case they've seen and repairing it would cost $$$. This vehicle has been regularly maintained and has 0 history of accidents. It is unknown if this defect has existed from the date the car was purchase(or earlier).

The contact owned a 2021 Ford Explorer. The contact stated that the seat belt on the passenger’s side failed to retract as needed. The vehicle was taken to the dealer where the seat belt components were replaced. The contact associated the failure with NHTSA Campaign Number: 25V093000 (Seat Belts). The manufacturer was not notified of the failure. The failure mileage was 65,600.

Recall Action Soon Issue Since 06-20-2025 Unrequested second-row seat movement For More Information Telematics Generated Issue

The contact owns a 2021 Ford Explorer. The contact stated that after his wife set the vehicle to "Park" while the engine was running, as she exited, the vehicle lurched forward and crashed into the garage back wall. There was no damage to the vehicle, however, there was damage to the garage back wall. The contact stated his wife saw no warning lights were illuminated. The contact's wife got back into the vehicle and observed that the gear shift lever was still in "Park" and she shut the vehicle off. The contact had not taken the vehicle to a local dealer, or an independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 10,000.

The contact owns a 2021 Ford Explorer. The contact stated while parking the vehicle on an incline, the transmission inadvertently shifted out of park(P). The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated the failure occurred whenever the parking brake was not activated while parking the vehicle. The manufacturer had been informed of the failure. The failure mileage was approximately 50.

Two TPMS sensors have failed on this vehicle. Although these sensors are required under the TREAD act, Ford has advised through their dealer that this is not a safety issue and the TPMS sensor batteries failing less than 3 years from date of vehicle manufacture falls in the category of normal wear and tear. Note that the vehicle has 27,243 miles on it, and these are the original TPMS sensors/wheels/tires that the vehicle came equipped with from Ford.

The front tires chewed to pieces, one blew, and the dealer initially felt it was an alignment issue from the factory. Up one further inspection, they found an aluminum toe rod with a 45 degree bend. I believe this was a factory issue as we hit nothing on the highway. It seems from an FMEA point of view, it is likely the blown tire and momentum of the car bent the tie rod and that the tire damage was caused by a part failure or some other issue with the car. It is a 3 month old car with 9,400 miles. The car struck Nothing on the highway.