RoadVitals

2021 Ford F-150 Hybrid Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Aug 2, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 246 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2021 Ford F-150 Hybrid submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistancePowertrain (other)
Filed Aug 2, 2026

Ive noticed that the electric motor sometimes doesnt want to disengage quickly when I step on the brakes. In this incident I had to make a hard brake because someone pulled out in front of me. I had the cruise control on. When I slammed on the brakes the vehicle did not stop fast the vehicle felt as if it was still being pushed by something. Then a small jolt was felt and then the vehicle finally slowed. Had I been going faster or had the car that pulled been closer. This fault would have resulted in an incident

NHTSA ID
11754246
Incident
Jul 22, 2026
Driver assistance
Filed Jul 23, 2026

The computer system malfunctioned; the front panel warning was "Stop vehicle and check regen. brakes". I put my car in drive and when I hit the gas pedal the car reversed instead of going forward. I got it towed to the dealer at Piazza Hyundai in Limerick PA. The service did not provide me with an explanation about the warning and showed little concerns to the issues, I was given a month time frame for looking at my car. I consider this a safety issue as the car did not respond appropriately to D and R, I suspect a computer failure.

NHTSA ID
11752337
Incident
Jul 22, 2026
Driver assistancePowertrain (other)
Filed Mar 27, 2026

My truck because of the transmission and it's "powertrain" faults; puts itself in low power mode. I can be driving fine, stop for a red light, to turn a corner or before pulling into oncoming traffic leaving a parking lot etc and without warning, no power. It won't go over 5-10 miles an hour. You have to let off the gas and give gas sometimes more than once to get the truck to finally pick up and go. I have almost been hit countless times because I suddenly couldn't get out of the way of oncoming traffic. The dealer has confirmd to me a few times that this is a transmission issue that is sending my powerboost into low power mode. I believe he said the tech that drove it said it was dangerous; but a known issue. Started a few years ago and doesn't happen all the time. Occurs sporadically and lately more and more frequently.

NHTSA ID
11727476
Incident
Oct 1, 2023
Driver assistanceElectricalEngine
Filed Mar 3, 2025

The contact owns a 2021 Ford F-150. The contact stated while driving 45 MPH, the vehicle stalled. While at a stoplight, the accelerator pedal was depressed, but the vehicle failed to move or respond as needed. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the local dealer, who informed the contact that the failure might be battery-related. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no warranty coverage on the vehicle. The failure mileage was approximately 140,000.

NHTSA ID
11646031
Incident
Feb 19, 2025
Mileage
140,000 mi
Driver assistancePowertrain (other)
Filed Dec 15, 2024

Vehicle regularly loses all throttle response for 5-10 seconds, usually around corners at low speed, but sometimes while driving straight. This lack of response is alarming when pulling into traffic. There is no light on the dash indicating traction control is activated.

NHTSA ID
11630834
Incident
Dec 14, 2024
Driver assistancePowertrain (other)
Filed Dec 2, 2024

Leaving a parking lot and after turning right, the truck failed to accelerate for over 800 feet. Over this distance, the accelerator was pressed all the way to the floor and the truck stayed stuck in 2nd gear, slowly increasing from 2,000 rpm to 2,500 rpm, and from 17mph to 21mph. After this time, the accelerator pedal was pumped, and the truck responded with normal acceleration. This is not the first time this truck has had the issue, but it is sporadic, and almost always when turning right from a rolling stop. This has a high potential of causing accidents when trying to turn on to a road with higher speed traffic and unable to accelerate as expected. There were no warning lamps or messages indicating an issue with the vehicle. The issue is not consistently reproducible for Ford to inspect it, but it does happen a few times a month.

NHTSA ID
11628292
Incident
Dec 1, 2024
Driver assistanceElectricalSteering
Filed Sep 30, 2024

Continues issues with the electrical and hybrid system. This is the second time of complete vehicle failure, although the power steering went out completely and the automatic parking brake briefly activated before the truck completely failed / quit running.

NHTSA ID
11617191
Incident
Sep 30, 2024
Driver assistance
Filed Jul 28, 2024

Unintended acceleration event. Initial condition: Cruise control off. Steering wheel turned 270 degrees ccw, turning left, at a complete stop, released brake, rolling forward at less than 5mph in a confined parking garage. Continuing to turn wheel to left, my right palm accidently engaged the cruise control button on the steering wheel. Cruise control automatically set to 15mph and began to accelerate. I was able to engage the brake again in enough time to deactivate cruise control. This is not the first such incident I've had where the cruise control is accidentally engaged and begins accelerating the vehicle to 15mph. Anecdotally, they have all occurred during left turns. Seeing how it engaged today, I can now understand why I couldn't figure out why it was happening previously. Due to accessibility issues, I typically turn with a single hand while allowing my other to remain capable of grabbing to maintain control. How easily my palm brushed the cruise control unintentionally was shocking.

NHTSA ID
11604967
Incident
Jul 28, 2024
Driver assistance
Filed Jul 11, 2024

My truck is currently experiencing a Front Camera Fault that is resulting the pre-collision warning/assist, adaptive/normal cruise control, and lane keeping warning/assist from operating as designed. Upon dealer inspection on 7/11/24 it is noted that TSB 23-2146 was issued to correct the issue by replacing cables and ultimately the image control camera and module resulting in thousands of dollars in repair costs of a known issue by Ford.

NHTSA ID
11601249
Incident
May 25, 2024
Driver assistance
Filed Nov 27, 2023

When making 90° turns such as an immediate right turn or a left turn across one lane, gas pedal becomes completly unresponsive halfway through the turn for approx 3 seconds. Occurs about 1% of the time but drastic when it occurs. Almost multiple accidents have occured with oncoming traffic almost t-boning me when making left turns or being rear ended on right turns: people don't anticipate a vehicle stalling and slowing down when entering traffic and people have swerved into other lanes or the shoulder to avoid a collision. When this occurs, it is like the vehicle goes brain dead, the gas pedal can be pushed to any threshold including floored with no change to speed; rpms dont even increase. Vehicle has been through Ford troubleshooting multiple times and at one point early on, had a Ford engineering/ specialist working remotely with the dealership. Findings from this specialist: two upcoming ota updates will be released that will resolve this concern. One of the updates was in regards to the trailer brake module and the other something else as equally ridiculous as not pertaining to my issue. OTA updates came and issue never went away. Years later, multiple appointments with techs saying unable to duplicate. Dealer now saying they have no record of working with a specialist even though I have the service records from them stating this and electronic communications from Ford regarding this. The issue is not resolved and still occurring. Vehicle now out of warranty so likely will never be repaired. Not faithful in thinking NHTSA will care, they didn't care when this vehicle had complete brake failure at 7k miles which was later found to be due to incomplete or bad programming, but maybe this will help others know they are not alone if experiencing this issue.

NHTSA ID
11557141
Incident
Nov 27, 2023
Driver assistancePowertrain (other)
Filed Jun 19, 2023

(June 14, 2023) While traveling at 55mph the vehicle suddenly accelerated for about 2-3 seconds and several dashboard lights turned on and flashed not available. (ABS, Traction control, Blinds Spot, pre-collision) I safely pulled over turned the truck off, waited a few seconds. Turned the truck back on, and ABS light was solid on the dashboard. I drove another 15 miles stopped again, and when I restarted the check engine light remained solid. After inspecting the truck, I found gear oil leaking from the right rear tire. I removed the plastic hub cap and discovered sheared off axle bolt. Truck was delivered to dealer for repair.

NHTSA ID
11527663
Incident
Jun 14, 2023
Driver assistancePowertrain (other)
Filed Feb 22, 2023

POWERTRAIN MALFUNCTION / REDUCED POWER Error

NHTSA ID
11508641
Incident
Feb 22, 2023
Driver assistance
Filed Jan 18, 2023

The contact owns a 2021 Ford F-150. The contact stated while attempting to make a turn from a complete stop at an intersection, the accelerator pedal was depressed but the vehicle failed to respond. The contact stated that the START/STOP feature was engaged at the time of the failure. The contact turned off and restarted the vehicle several times and the vehicle responded. There was no warning light illuminated. Additionally, the contact stated while driving in a construction zone with the Lane Departure Steering Assist mode engaged, he turned the steering wheel to avoid the construction cone; however, the vehicle veered to the opposite direction and was pulling towards the construction cone. The contact also stated while driving and passing a semi-truck, the vehicle jerked and was pulling to the right, towards the rear of the semi-truck. There was no warning light illuminated. Additionally, the contact stated while driving at an undisclosed speed, the vehicle pulled toward an embankment. The contact deactivated the Lane Assist feature. The contact stated while driving and depressing the brake pedal to make a complete stop, the vehicle failed to respond. The contact stood on the brake pedal, but the vehicle hesitated to respond, causing a 10-foot stopping distance delay. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 9,000.

NHTSA ID
11502459
Incident
Aug 18, 2022
Mileage
9,000 mi
Driver assistance
Filed Oct 25, 2022

The contact owns a 2021 Ford F-150. The contact stated while driving 65 MPH with the cruise control activated, the vehicle made a hard-left turn while attempting to merge into the left lane. The contact stated that a message to assume control of the vehicle was displayed and the navigation system independently deactivated. The contact aggressively turned the steering wheel to remain the lane he was driving in. The vehicle was taken to the dealer and a software update was performed; however, the failure persisted. The manufacturer was contacted and advised the contact to reach out to the dealer for assistance. The contact stated that a case was filed. The failure mileage was unknown.

NHTSA ID
11490784
Incident
Feb 14, 2022
Driver assistance
Filed Jun 15, 2022

On several occasions, the cruise control has failed to disengage when applying the brake. It does not happen every time but it is unsettling when it does happen. When it does happen, the engine and the baking system are working against each other.

NHTSA ID
11469396
Incident
Jun 1, 2022
Driver assistance
Filed Feb 1, 2022

The contact owns a 2021 Ford F-150 Hybrid. The contact stated that while driving the vehicle, several safety features would not operate as intended. While driving in reverse, the rear cross-traffic alert would sometimes malfunction and not alert the driver that a vehicle or an object or pedestrian was near the rear of the vehicle. Occasionally, the message "inoperable" was displayed. Also, the forward-collision warning system would not activate when driving too close to a nearby vehicle or object. In addition, while driving, the adaptive cruise control was activated and the vehicle ahead reduced speed however, the adaptive cruise control deactivated instead of reducing speed causing the driver to press the brake pedal to avoid a collision. The vehicle was returned to the dealer who attempted to perform the software updates however, the updates failed to fix the vehicle. The manufacturer was notified of the failure. The failure mileage was 1,000.

NHTSA ID
11449705
Incident
Sep 1, 2021
Mileage
1,000 mi
Driver assistance
Filed Dec 28, 2021

The contact owns a 2021 Ford F-150. The contact stated while driving 30 MPH with the cruise control activated, the vehicle began to independently accelerate up to 85 MPH in 35 zone. The contact stated no warning light was illuminated. The contact was able to disengage the cruise control and drive at the normal speed limit of 30 MPH. The contact stated he had experienced the same failure twice. The contact took the vehicle to the local dealer however, the mechanic was unable to determine the cause of the failure. The manufacturer had been informed of the failure. The failure mileage was 2,061.

NHTSA ID
11445207
Incident
Dec 21, 2021
Mileage
2,061 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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