2021 Ford F-150 Hybrid Visibility Problems

The contact owns a 2021 Ford F-150. The contact stated while driving 30 MPH during a snowstorm, the windshield wipers failed to function as intended. The contact became aware of an abnormal burning odor coming from under the hood of the vehicle, entering the vehicle through the A/C vents. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the windshield wiper motors had failed and needed to be replaced along with the wiring. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the Extended Warranty was lapsed. The contact was referred to the NHTSA Hotline for assistance. The contact related the failure to NHTSA Campaign Number: 23V163000 (VISIBILITY); however, the VIN was not included. The failure mileage was 37,000.

NHTSA ID

11648089

Incident

Feb 7, 2025

Mileage

37,000 mi

Wipers failed during rain storm. Wipers initially started to operate sporadically and then stopped. Later they worked fine. Wipers then started to fail to operate every morning but if switch left on would randomly start working. Vehicle was taken in for service Vice but was told the issue could not be duplicated. As weather reached freezing temperatures wipers quit working completely. Replaced wiper motor myself and issue was fixed. Found out after replacing the motor had been previously replaced as part of a safety recall in April 2023.

NHTSA ID

11629414

Incident

Aug 27, 2024

There is a recall for my vehicle that I cannot get fixed unless I go 150+ miles away to get it serviced at another dealership. The dealership near me, which is where I purchased new from, says it needs to go to a dealership that has a body shop which theirs does not have. I don't think it should be on me to drive half the state to get remedied and why they can't use a local body shop to perform the repair. And they won't even give me the names of dealerships that I could use. Manufacturer Recall Number 21C06 NHTSA Recall Number 21V090

NHTSA ID

11586644

Incident

Apr 7, 2021

Driving in clear weather, open road, on I-95, no overpasses, smooth road, no road debris, no trucks anywhere in sight, no weird traffic conditions - front panel of my panoramic sunroof, which was closed at the time, just EXPLODED. It sounded like a shotgun went off above my head. Since the headliner was closed at the time, all the pieces were present when I got to a car-wash to vacuum up the glass. I only saw glass. No foreign objects, no rocks, no unknown pieces of the International Space Station - just glass.

NHTSA ID

11585767

Incident

Apr 26, 2024

The contact owns a 2021 Ford F-150. The contact stated that while her husband was driving at an undisclosed speed, he became aware that the windshield wipers were not functioning. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the windshield wiper motor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V142000 (Visibility). The VIN was included, and the vehicle was repaired, but the failure occurred. The manufacturer was notified of the failure but did not assist. The failure mileage was 69,000.

NHTSA ID

11572384

Incident

Feb 10, 2024

Mileage

69,000 mi

The contact owns a 2021 Ford F-150. The contact stated that on three occasions while the vehicle was parked, and while driving at various speeds, the driver’s side windshield wiper detached. The vehicle was taken to a dealer where it was diagnosed that the driver’s side windshield wiper needed to be replaced. The vehicle was repaired three times however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 7,000.

NHTSA ID

11555249

Incident

Feb 23, 2023

Mileage

7,000 mi

In the last year I have taken my F150 powerboost in Autonation Ford Orange Park in Jacksonville, Florida twice for recalls. For recall NHTSA # 22S26/22V250 the service department said they were ordering parts and would contact me when they arrived. Never contacted me, even after follow ups. I have recently taken my there for recall NHTSA 23S35/23V509. They have not contacted me.

NHTSA ID

11544277

Incident

Aug 25, 2023

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11543085

Incident

Sep 7, 2023

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Numbers: 22V142000 (Visibility) and 23V163000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11522295

Incident

May 2, 2023

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11520922

Incident

May 8, 2023

The contact owns a 2021 Ford F-150. The contact stated that while attempting to remove slush and ice from the front windshield, it was discovered that the windshield wipers and windshield wiper fluid sprayer were inoperable. The vehicle was taken to the local dealer who diagnosed that the windshield wiper motor was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the parts needed to repair the vehicle were not yet available. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V163000 (Visibility). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 33,000.

NHTSA ID

11513365

Incident

Mar 5, 2023

Mileage

33,000 mi

2021 FORD 150. CONSUMER WRITES IN REGARD TO INOPERATIVE WIPER MOTOR.

NHTSA ID

11505314

Incident

Feb 3, 2023

In April 0f 2022 I received a recall notice NHTSA 22V142 stating that my windshield wiper motor could stop working at any time. The recall has not been taken care of as of today 9-21-2022. I spoke with my dealership yesterday and they said that they have been told by Ford Motor Co. that they are Not to order the replacement motor to fix the issue unless the customer comes in with a broken motor. Why do we the customer have to wait until the motor stops working before this issue is fixed? What if it breaks during travel in heavy rain? The recall does state that this issue increases the risk of a crash. Ford is still building trucks that requires the part needed to fix my truck, so why am I having to risk getting caught in the rain? your help would be greatly appreciated.

NHTSA ID

11485634

Incident

Apr 1, 2022

Complaint 1: Mar 14,2022 Manufacturer Recall Number22S12 NHTSA Recall Number22V-142 Parts for recall has not been made available yet, promised for 2nd quarter. We are not into 3rd quarter. How can Ford still produce new trucks if parts are not available to fix existing trucks on the road as it is a safety concern? Complaint 2: Error code P2C44 - requires replacement of Auxiliary Battery Insulator from Ford's internal doc SSM 50976. Was told part is also backed ordered for 45 days. Again how can Ford build new trucks if parts are not available! Please make them fix existing trucks on the road first before new trucks are built! What good are warranties when it takes months to fix.

NHTSA ID

11484278

Incident

Aug 8, 2022

The contact owns a 2021 Ford F-150. The contact stated that the front windshield wipers failed to operate properly. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the windshield wiper motors to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 2,000.

NHTSA ID

11471105

Incident

Jun 3, 2022

Mileage

2,000 mi