2002 Ford F-150 Interior & seats Problems

The contact owns a 2002 Ford F-150. The contact stated that the rear driver's side and rear passenger's side doors failed to open from inside or outside the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously serviced due to the failure. The failure mileage was 70,000.

NHTSA ID

11557057

Incident

Nov 1, 2023

Mileage

70,000 mi

The contact owns a 2002 Ford F-150. The contact stated while opening the driver’s side rear door, the door failed to unlatch. The contact also attempted to open the passenger’s side rear door; however, the door would not unlatch. The vehicle was taken to an independent mechanic and the contact was informed that the wiring harness in the doors needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 80,000.

NHTSA ID

11506395

Incident

Feb 9, 2021

Mileage

80,000 mi

I WAS DRIVING ON FREEWAY WHEN A CAR THAT WAS TRAVELING IN AN EXCESS OF 80+ MILES AND REAR-ENDED MY 2002 FORD F 150. MY TRUCK WAS TOTALED AND MY DRIVERS SEAT BACK FRAME BROKE FROM RIGHT SIDE AND NONE OF MY AIRBAGS DEPLOYED. I ENDED UP IN THE HOSPITAL FOR 3 DAYS. I HAD A CONCUSSION, NECK INJURY, KNEES AND RE-INJURED MY BACK. I WAS LUCKY TO BE ALIVE.

NHTSA ID

11361288

Incident

Aug 15, 2020

Mileage

300,000 mi

DRIVERS SEATBELT UNLATCHED. HAPPENS OFTEN. *TR

NHTSA ID

10586315

Incident

Apr 9, 2013

Mileage

160,000 mi

TL*THE CONTACT OWNS A 2002 FORD F150. SHE STATED THAT THE FRONT PASSENGER'S SIDE DOOR LOCK WOULD NOT FUNCTION CORRECTLY. SHE HAD TO USE A SCREWDRIVER TO OPEN AND CLOSE THE DOOR. THE NECESSARY REPAIRS WERE MADE TO THE VEHICLE BY THE DEALER. LATER, THE REAR PASSENGER SIDE DOOR LOCK WOULD NOT FUNCTION AND THE LATCH AND LOCKING MECHANISM WOULD NOT OPERATE NORMALLY. NO REPAIRS WERE MADE TO DATE TO CORRECT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 50,000.

NHTSA ID

10298301

Incident

Nov 10, 2009

Mileage

50,000 mi

I OWN A 2001 FORD F150 LARIET TRUCK, WHICH I BOUGHT NEW, AND HAVE ONLY APX. 75000 MILES ON IT. I WASH IT REGULARLY AND EVEN SPRAY UP UNDER TRUCK TO REMOVE SALTS EVERY TIME I WASH IT. LUCKILY, OR BETTER, BLESSEDLY, WHILE POISONING MY TRUCK IN MY CAR-PORT THE CABLE HOLDING THE SPARE TIRE(FULL SIZE..ABOUT 100 POUNDS) SNAPPED AND THE TIRE, TIRE BRACKET, AND CABLE (CRIMPED) KNUCKLE FELL ONTO THE CAR PORT. THIS CABLE SHEARED EXACTLY AT THE KNUCKLE AND IT DID SO WITH-OUT ANY PROVOCATION. BY THE GRACE OF GOD, IT DID NOT STOP WHILE I WAS DOING 70 MILES AN HOUR GOING DOWN THE HIGHWAY. IF IT HAD I'M SURE THERE WOULD HAVE BEEN SO MUCH DESTRUCTION TO THE REAR OF MY TRUCK THAT I WOULD NOT BE ABLE TO WRITE THIS. LET ME GO ON TO SAY, I REALLY LIKE THIS TRUCK, IT IS VERY SOLID, VERY RELIABLE, AND ONE OF THE BEST RIDES I'VE EVER OWNED IN MY 53 YEARS OF LIFE. I AM EITHER EXTREMELY LUCKY OR BLESSED THAT THIS HAPPENED IN MY DRIVE. IN FACT, ONLY 5 DAYS BEFORE, MY WIFE, SON AND I HAD RETURNED FROM A TRIP TO WEST VIRGINIA. THIS WAS A TRIP OF 700 MILES AND WE HAD TAKEN HER TAHOE BECAUSE IT HAS 4 WHEEL DRIVE AND MY FORD DOES NOT!!! *TR

NHTSA ID

10257560

Incident

Feb 3, 2009

Mileage

75,000 mi

MY VEHICLE HAS A WATER LEAK THAT IS GETTING THE GEM MODULE WET AND THIS HAS RESULTED IN THE WIPERS FAILING, THE POWER WINDOWS TO FAIL, THE HEATER FAN STAYS ON AFTER THE KEY IS REMOVED FROM THE IGNITION, AND THE ENGINE RUNS VERY ROUGH AND STALLS RESULTING IN ME LOSING THE POWER STEERING AND PUTTING THE VEHICLE IN A DITCH, THE WIPERS STOPPED WORKING DURING A RECENT HEAVY RAIN AND I HAD TO PULL ONTO THE SIDE OF THE INTERSTATE FOR OVER 30 MINUTES. FORD CUSTOMER SERVICE CLAIMS THEY NEVER HEARD OF THE PROBLEM BUT I FOUND OUT THEY ISSUED A TECHNICAL SERVICE BULLETIN 98-9-13 TO THE DEALERS ABOUT THIS AND ALSO FORD SPECIAL MESSAGE #15773 FOR THIS PROBLEM. THE DEALER WANTS OVER $1,100.00 TO FIX .THIS PROBLEM IS IN 1997-2002 FORD F150 AND EXPEDITIONS. I FEEL THAT THE LOSS OF WIPERS AND SUDDEN LOSS OF POWER STEERING AND POWER BRAKES IS A BIGGER SAFETY HAZARD THAN THE CURRENT RECALL ON THE CRUISE CONTROL. *TR

NHTSA ID

10225023

Incident

Apr 18, 2008

Mileage

85,000 mi

DT*: THE CONTACT STATED THE POWER WINDOWS, HORN AND TURN SIGNALS FAILED INTERMITTENTLY. THE FUSES WERE REPLACED BY THE CONTACT AND THE WINDOWS, HORN AND TURN SIGNALS RESUMED PROPER FUNCTION. WHEN THE IGNITION WAS ENGAGED, SMOKE EMITTED FROM UNDER THE DASH BOARD AND FROM UNDER THE HOOD. A SERVICE DEALER INSPECTED THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED.

NHTSA ID

10165497

Incident

Aug 6, 2006

I RECEIVE STORM DAMAGES TO MY VEHICLE. DURING THE PROCESS OF REPAIRING THE VEHICLE WE SUSTAIN INJURIES FROM THE WINDSHIELD FIBERS AND GLASS, IN THE VENTS WHICH THE REPAIR SHOP SAID THAT THE GLASS IS IMPOSSIBLE TO REMOVE. THE TRUCK HAS A DEFECT IN THE HEAT CONTROL AND THE RADIO PANEL GET EXTREMELY HOT. WE INHALE THE FIBER FROM THE GLASS , IT GOT IN OUR EYES, STINGING AND ITCHING, ETC. I WAS TOLD THAT THIS MAY BE A PRODUCT PROBLEM. *NM

NHTSA ID

10163363

Incident

Jun 8, 2005

Mileage

31,000 mi

THE PASSENGER SEAT BROKE IN MAY 06, BACK OF SEAT WOULD COLLAPSE ON SEAT. TOOK TRUCK TO AUTO SHOP AND WAS TOLD "SEAT/ BACK BAR"? WAS BROKEN. ON 07/08/06 DRIVER SIDE SEAT BROKE, SAME TYPE OF BREAK, BACK OF SEAT LEANS FORWARD ONTO SEAT, WILL NOT CATCH. *JB

NHTSA ID

10161926

Incident

May 1, 2006

Mileage

56,950 mi

I PURCHASED MY 2002 FORD F150 SUPER CREW IN AUGUST OF 2002. I HAVE HAD ONGOING PROBLEMS SINCE I PURCHASED THE VEHICLE, AND HAVE HAD NO RESPONSES OR ASSISTANCE FROM ANY FORD DEALERSHIPS. THE PROBLEMS STARTED OUT WITH MY RADIO GOING ON AND OFF ALL ON ITS OWN. I TOOK MY VEHICLE TO THE DEALERSHIP AT LEAST 10 TIMES ALONE FOR THIS PROBLEM. NEVER ANY ASSISTANCE. THE PROBLEMS ESCALATED AROUND 40,000 MILES AND MY WHOLE ELECTRICAL SYSTEM SEEMED TO BE SHORTING OUT. I HAVE HAD FIRE UNDER THE DASH, THE HEADLIGHTS NOT WORK, THE WIPERS WOULD ONLY WORK WHEN THE VEHICLE WAS IN PARK, SAME THING WITH THE HEATER, IT WOULD NOT TURN OFF AFTER YOU SHUT THE VEHICLE OFF. NOW THIS WEEK I HAD ANOTHER FIRE WHICH I WAS ABLE TO PUT OUT ON MY OWN. I TOOK IT TO A DIFFERENT DEALER AND THEY IDENTIFIED THE PROBLEM WITH THE GEM MODULE AND CENTRAL JUNCTION BOX. APPARENTLY THE VEHICLE WAS NOT PUT TOGETHER CORRECTLY AND THESE MODULES KEEP SHORTING OUT CAUSING MY VEHICLES PROBLEMS. I HAVE TO WONDER EVERYDAY WHETHER OR NOT MY VEHICLE IS GOING TO CATCH FIRE AND BURN UP. ON A DAILY BASIS I CAN SMELL SMOKE COMING FROM UNDER THE DASH ALMOST LIKE BURNING PLASTIC OR WIRING. NONE OF THE PROBLEMS HAVE BEEN ADDRESSED AND SEEM TO BE ESCALATING. TO ME THIS IS A SAFETY ISSUE. I WOULD HATE TO THINK THAT I WOULD BE TRAVELING WITH MY FAMILY AND THE CAR CATCH FIRE WHILE WE ARE DRIVING. THE ELECTRICAL SYSTEM NEEDS TO BE INVESTIGATED AND REPAIRED. NONE OF WHICH HAS BEEN DONE BY THE DEALER I PURCHASED THE VEHICLE FROM. I EVEN FILED A COMPLAINT WITH THE FORD MOTOR COMPANY AND RECEIVED NO REAL CONCERN.*AK

NHTSA ID

10116836

Incident

Apr 12, 2005

Mileage

40,000 mi

THE SUPPORT CABLES THAT RETAINED THE TAILGATE CORRODED. THE CONDITION CAUSED THE TAILGATE TO DROP. *JB. ON JUNE 3, 2005 TOM BOWMAN (ODI) CONTACTED THE OWNER TO REVIEW THE ABOVE REPORT. THE OWNER ADVISED THAT HIS COMPLAINT WAS INTENDED TO ADDRESS THE SPARE TIRE SUPPORT CABLE RATHER THAN THE TAILGATE SUPPORT CABLE REPORTED ABOVE.

NHTSA ID

10095528

Incident

Oct 7, 2004

Mileage

39,695 mi

PASSENGER DOOR WOULD OPEN WHILE VEHICLE WAS MOVING. *PH THE CONSUMER ALSO STATED THAT THE VEHICLE VIBRATED WHILE DRIVING. THE CONSUMER MOTHER-IN-LAW FELL WHILE TRYING TO GET INTO THE FRONT PASSENGERS SIDE DOOR OF THE TRUCK. THE BRAKES WOULD LOCK UP INTERMITTENTLY. *NM

NHTSA ID

10065327

Incident

Aug 1, 2004

WHEN USING THE AUTOMATIC DOOR LOCKING MECHANISM THE PART PINCHED THE SKIN OF THE DRIVER'S ARM. *AK

NHTSA ID

10075961

Incident

Jun 2, 2004

Mileage

40,000 mi

UPON ACCELERATION OR DECELERATION, THE DRIVERS' SEAT BACK MOVED BACK AND FORTH. *JB

NHTSA ID

10015417

AUTOMATIC DOOR LOCKS PINCH LEAVES ABRASIONS BRUISING ON ARMS

NHTSA ID

10007840

Incident

Sep 6, 2002

BOTH LOCKING PAWLS ON MANUAL SEAT ADJUSTMENT MECHANISM DO NOT LOCK INTO PLACE WHEN SEAT ADJUSTMENT LEVER IS RELEASED. ONE OR THE OTHER PAWL LOCKS INTO PLACE AND A LARGE AMOUNT OF SHIFTING FORCE IS THEN REQUIRED TO MOVE THE SECOND PAWL INTO A POSITION WHERE IT WILL ENGAGE. THIS WOULD ONLY BE A MINOR INCONVENIENCE IF IT WERE NOT FOR THE SEAT BELT CONFIGURATION OF THIS VEHICLE. THIS SEAT BELT ATTACHES NOT TO THE SUB FLOOR OR PILLAR BUT TO THE SEAT ITSELF. IF (AS HAS HAPPENED MANY TIMES TO ME) YOU ARE UNDER WAY AND REPOSITION THE SEAT, YOU MAY NOT REALIZE THE SEAT IS NOT SAFELY LOCKED INTO POSITION. IF YOU WERE THEN INVOLVED IN AN ACCIDENT THE STRAIN ON THE ENGAGED PAWL MIGHT BE BEYOND DESIGN PARAMETERS. WHEN THE UNENGAGED PAWL, TRAVELING TO ITS NEXT LOCKED POSITION UNDER THE FORCES OF THE ACCIDENT, MEET THE MASS OF THE OCCUPANT AND SEAT, THE SHEAR FORCES MAY CAUSE FAILURE OF THE PAWL ALLOWING THE OCCUPANT AND HIS /HER SEAT TO BE UNCONTROLLED DURING AN ACCIDENT. THIS COULD RESULT IN UNNECESSARY INJURY TO THE OCCUPANT. AN AIR BAG SRS COULD EXACERBATE THIS CIRCUMSTANCE CAUSING ESCALATING INJURY(S).

NHTSA ID

10007694

Incident

Nov 1, 2001

Mileage

1 mi

WHILE DRIVING THE VEHICLE NOTICED A PROBLEM IN THE INSTRUMENTAL CLUSTER DASH BOARD, DEALER AND MANUFACTURER HAS BEEN NOTIFIED. (SEE ODI#0814163). NLM

NHTSA ID

8020070

Incident

Oct 1, 2002

VEHICLE WAS PARKED OUTSIDE AND CONSUMER SMELLED SMOKE COMING FROM UNDERNEATH DRIVER'S POWER ADJUSTING SEAT. DEALERSHIP WAS AWARE OF PROBLEM. *AKCONSUMER HAD VEHICLE ONLY EIGHT DAYS. CONSUMER WENT ON A TRIP WHICH WAS ONLY 50 MILES OUT OF THE WAY. CONSUMER PARKED VEHICLE AND TWO HOURS LATER CAME BACK TO FIND VEHICLE ON FIRE. *JG

NHTSA ID

8012284

Incident

Jun 14, 2002

WHILE DRIVING IN THE DARK, DARSHBOARD LIGHTS AND HEADLIGHTS WILL TURN OFF AT THE SAME TIME WITHOUT A PRIOR WARNING FOR ABOUT THIRTY SECONDS. DEALER WAS CONTACTED, BUT THEY COULD NOT FIND WHAT WAS CAUSING THE PROBLEM. *AK *YH

NHTSA ID

8004087

Incident

Feb 14, 2002

MY COMPANY PURCHASED THIS TRUCK FOR ME TO WORK IN \ WITH TO PERFORM MY JOB. THE SEAT IS TOO HIGH. MY EYES ARE LEVEL WITH THE TOP OF THE WINDSHIELD AND IT'S IRATAITING TO LOOK THUR THE COLORED PART IN THE TOP PART OF THE WINDSHIELD. SEATING THIS HIGH UP ALSO CAUSES THE REAR VIEW MIRROR TO BLOCK MY VISION IN THIS DITECTION. I CHECKED INTO GETTING A POWER SEAT BUT IT DOES NOT GO ANY LOWER. THE DEALER SAYS IS HE CHECKING THIS OUT. I ALSO HAVE TWO OTHER EMPLOYEES WITH THIS SAME PROBLEM. WE CHECKED THE SEATS IN THE 2001 AND 2000 TRUCKS AND FOUND THAT THE HIGH SEATS STARTED IN 2001. THE SEATS IN THE 2000 TRUCK WERE JUST RIGHT. NEED SOME HELP WITH THIS OR IS IT JUST US? THANK YOU. *AK

NHTSA ID

756803