2009 Ford F-150 Interior & seats Problems

TL* THE CONTACT OWNED A 2009 FORD F-150. THE CONTACT STATED WHILE AT A STANDSTILL, THE CONTACT WAS REAR ENDED BY ANOTHER VEHICLE AT MODERATE SPEEDS. THE SEAT BELT DID NOT HAVE A LOW SENSING MECHANISM CAUSING HIM TO JOLT FORWARD AND THE SEAT BELT TIGHTENED TOO TIGHTLY ON HIM RESULTING IN MICRO TEARS OF HIS INTESTINES. THE CONTACT REQUIRED MEDICAL ATTENTION THAT LEAD TO SURGERY AND THE REMOVAL OF PORTIONS OF HIS INTESTINES. THE VEHICLE WAS DRIVEN BACK TO THE RESIDENCE OF THE CONTACT WHERE IT WAS DIAGNOSED WITH A FRAME CRACK WHICH RESULTED IN THE VEHICLE DEEMED A TOTAL LOSS. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.

NHTSA ID

11396688

Incident

Nov 12, 2019

Mileage

152,000 mi

LETTER REGARDING AN ORIGINAL COMPLAINT TO NHTSA IN 2016 THAT HAS YET TO BE RESOLVED BY FORD MOTOR COMPANY. *LD THE CONSUMER STATED THE REAR DOORS COULD NOT BE UNLOCKED FROM THE INSIDE OR THE OUTSIDE. *JS *JS

NHTSA ID

10966808

Incident

Feb 1, 2017

TL* THE CONTACT OWNS A 2009 FORD F-150. THE CONTACT NOTICED THAT BOTH REAR DOORS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE CABLE THAT RELEASED THE LOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT BOTH REAR LATCHES AND LOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

NHTSA ID

10683905

Incident

Jan 31, 2015

Mileage

82,000 mi

TL* THE CONTACT OWNS A 2009 FORD F-150. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE HEADRESTS WERE NOT ADJUSTABLE AND CONSTANTLY STRUCK HIM IN THE BACK OF THE NECK. THE MANUFACTURER STATED THAT IT WAS A NEW DESIGN FOR SAFETY. THE DEALER STATED IF THE CONTACT FELT SO STRONGLY THAT THE HEADREST WAS SUCH A PROBLEM TO SIMPLY TURN THE HEADREST AROUND. THE CONTACT HOWEVER WAS CONCERNED THAT HIS NECK COULD BE SERIOUSLY INJURED DUE TO THE AIR BAGS IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10. THE VIN WAS NOT AVAILABLE. *TR

NHTSA ID

10567839

Incident

Mar 7, 2009

Mileage

10 mi

AFTER ATTEMPTING TO DIS-ENGAGE THE CHILD SAFETY DOOR LOCK FEATURE THAT PREVENTS THE DOOR FROM BEING OPENED FROM THE INSIDE, BOTH THE INSIDE AND OUTSIDE DOOR LATCHES BECAME COMPLETELY INOPERATIVE PREVENTING THE DOOR FROM BEING OPENED AT ALL. I NOTED A SIMILAR COMPLAINT FILED ON THE NHTSA SITE (COMPLAINT #10489372.) WHEN I CONTACTED THE FORD DEALERSHIP FOR REPAIR I WAS TOLD THAT THE NEW VEHICLE WARRANTY HAD EXPIRED TWO MONTHS PRIOR (MARCH, 2013) AND WAS THEREFORE FORCED TO PAY NEARLY $400 FOR A NEW DOOR LATCH. I WOULD HIGHLY RECOMMEND AN INVESTIGATION INTO THIS ISSUE AS AN INOPERATIVE DOOR LATCH POSES A VERY HIGH RISK OF INJURY OR DEATH IF OCCUPANTS ARE UNABLE TO EXIT THE VEHICLE. *TR

NHTSA ID

10515441

Incident

May 18, 2013

Mileage

31,000 mi

WHEN ENGAGED, THE CHILD SAFETY LOCK ON THE FORD F150 2009 CAUSES THE DOOR TO NOT HAVE THE CAPABILITY OF BEING OPENED FROM THE OUTSIDE. THE PURPOSE OF THE CHILD SAFETY LOCK IS TO PREVENT THE DOOR FROM BEING OPENED (BY CHILDREN) FROM THE INSIDE ONLY. THE INABILITY OF THE DOOR BEING ABLE TO BE OPENED FROM THE OUTSIDE PRESENTS A GRAVE RISK OF DANGER IF THIS VEHICLE IS ENGAGED IN AN EMERGENCY SITUATION WHICH WOULD PREVENT EMERGENCY PERSONNEL OR ANY OTHER PERSONNEL FROM BEING ABLE TO PROPERLY OPEN THE DOOR POTENTIALLY CAUSING SERIOUS INJURY OR DEATH. IN THIS PARTICULAR CASE, MY FORD F150 2009 PICKUP TRUCK IS A FOUR DOOR CREW CAB MODEL. WHEN I ENGAGED THE CHILD SAFETY LOCK ON THE REAR PASSENGER SIDE DOOR FOR THE VERY FIRST TIME DURING OWNERSHIP (12/16/2012), THE DOOR HANDLE IMMEDIATELY WOULD NOT WORK FROM BOTH THE INSIDE (AS EXPECTED) AS WELL AS THE OUTSIDE. I CURRENTLY HAVE THREE CHILDREN UNDER THE AGE OF FOUR WHICH ARE SITUATED IN CAR SEATS (AS REQUIRED BY LAW) IN THE CREW CAB SECTION OF MY TRUCK. IN THE EVENT OF AN EMERGENCY, GREAT CONCERN EXISTS FOR THE SAFETY OF MY CHILDREN AS WELL AS THE CHILDREN OF FELLOW, UNKNOWLEDGEABLE OR UNSUSPECTING FORD F150 TRUCK OWNERS THAT THIS SAFETY DEFECT EXISTS. THANK YOU VERY MUCH FOR YOUR INVESTIGATION INTO THIS SAFETY ISSUE. *TR

NHTSA ID

10489372

Incident

Dec 16, 2012

Mileage

54,363 mi

WHILE MY TRUCK WAS PARKED IN MY DRIVEWAY, WE HAD A VERY BAD TROPICAL STORM COME THROUGH, WHEN I WENT TO GET IN MY TRUCK I NOTICED THAT MY BACK SEAT WAS WET AND THE BACK OF MY HEAD LINING WAS WET AND HAD WATER SPOTS ON IT. SO I TOOK MY TRUCK TO THE DEALER THINKING MY REAR WINDOW WAS LEAKING, BUT THEY TOLD ME THAT IT WAS MY THIRD BRAKE LIGHT AND THE SEAL AROUND IT WAS BAD. SO INSTEAD OF IT BEING COVERED UNDER THE TRUCKS WARRANTY THEY TOLD ME I WOULD HAVE TO PAY TO GET IT FIXED PLUS PAY FOR MY SEATS TO BE CLEANED FROM THE WATER DAMAGE. BECAUSE IT IS STILL RAINING I DID NOT HAVE NO CHOICE, BUT I THINK THAT IF FORD HAVE HAD ALL THESE COMPLAINTS ABOUT THE SAME PROBLEMS HAPPENING TO OTHER VEHICLES, THEY SHOULD HAVE A RECALL AND BE RESPONSIBLE FOR PAYING FOR THE REPAIRS AND WATER DAMAGE CAUSED BY THEIR MANUFACTURING DEFECT. WE PAY TO MUCH MONEY FOR THESE VEHICLES TO HAVE TO PUT WITH A COMPANY THAT KNOWS THEY HAVE A PROBLEM AND WANT DO NOTHING TO FIX IT, BUT MAKES THE CUSTOMER SUFFERS AND PAYS THE PRICE FOR THEIR NEGLECT. *TR

NHTSA ID

10463090

Incident

Jun 25, 2012

Mileage

42,000 mi

NO INCIDENT, AN INQUIRY: HEADREST ON FORD 2009 F150 SUPERCAB TRUCK IS ANGLED 54 DEGREES FORWARD RELATIVE TO THE SEAT BACK. DRIVING WITH BACK AGAINST SEAT, HEAD IS PUSHED FORWARD AND DOWN LIMITING HEAD MOBILITY AND VISION. WITH HEAD ON REST AND BACK FORWARD OF THE SEAT, CONCERN IS THAT AIRBAG DEPLOYMENT WOULD RESULT IN A SEVERE SNAP OF THE HEAD FORWARD AND DOWN AS BACK IS PUSHED TO THE SEAT - IS THIS A VALID CONCERN? *TR

NHTSA ID

10327276

Incident

Apr 24, 2010

SEAT CUSHIONS KEPT COMING LOOSE ON BOTH SEATS,MY DEALER SAID IN OCT.2009 FORD HAS A FIX BUT AS OF FEB.1,2010 MY DEALER STILL HAS NO PARTS TO FIX. I TOOK MY NEW 2009 F-150 TO A AUTO UPHOLSTERY SHOP AND HAD REPAIRED. I PAID $40 TO HAVE BOTH SEATS REMOVED AND REPAIRED. DEALER WON'T REFUND MY MONEY, TRUCK HAS 5,823 MILES AND PURCHASED NEW 5-26-2009. ALSO THE HEAD RESTRAINTS ARE TOO BIG AND LEAN FORWARD TOO MUCH PLUS THEY CREATE A BLIND SPOT WHEN BACKING UP. *TR

NHTSA ID

10303719

Incident

Aug 10, 2009

Mileage

1,200 mi

DEFECTIVE DRIVER SIDE KEY PAD HANDLE ASSEMBLY. ROBBER CAN ACCESS LOCK FROM THE BOTTOM EDGE OF TRIM, PUSH UP INTO THE DOOR CAVITY AND UNLOCK DOOR WITH OUT SHOWING ANY FORCED ENTRY. FORD ASSOCIATE COMMENTERED IT'S A COMMON PROBLEM WITH THIS DESIGN. *TR

NHTSA ID

10291831

Incident

Oct 24, 2009

Mileage

8,500 mi

WHEN ADJUSTED ACCORDING TO THE OWNERS MANUAL, HEAD RESTS FORCE THE HEAD TOWARDS THE CHIN AND ARE VERY UNCOMFORTABLE. DEALER STATED THAT THIS IS THE NEW SAFETY DESIGN. HEADRESTS ARE NON ADJUSTABLE. ALSO, THEY ARE VERY WIDE AND, IN CONJUNCTION WITH THE FRAME POST AT THE REAR OF THE DOORS, CREATE A BLIND SPOT ON BOTH SIDES OF THE PICKUP. *TR

NHTSA ID

10281262

Incident

Jul 10, 2009

Mileage

3,000 mi

I HAVE HAD NO ANSWER TO MY CONCERN. I PURCHASED A NEW 2009 FORD XLT FOUR DOOR EXTENDED CAB PICKUP IN FEBRUARY. IN APRIL 2009, I NOTICED THAT THE INSIDE DASH LIGHTS (GAUGES, SPEEDOMETER, ETC.) CAME ON ONLY WHEN IT WAS VERY DARK OUTSIDE THE VEHICLE. THIS IS TRUE WHETHER THE LIGHT SWITCH IS IN THE MANUAL OR THE AUTOMATIC POSITION. THE DASH LIGHTS WILL NOT RESPOND WHEN THE HEADLIGHTS ARE ILLUMINATED IN THE MANUAL OR AUTOMATIC POSITION UNLESS IT IS VERY DARK OUTSIDE OR YOU PLACE YOUR FINGER OVER THE ELECTRIC EYE. THE FORD DEALER FROM WHOM I PURCHASED THE VEHICLE AGREED THAT THE DASH LIGHTS SHOULD ILLUMINATE WHENEVER THE HEADLIGHTS ARE ON AND KEPT THE VEHICLE FOR FIVE DAYS TRYING TO FIND THE PROBLEM. THEY FINALLY GOT HOLD OF THE FORD MOTOR COMPANY HOT LINE AND WERE TOLD THAT THE CURRENT LIGHTING SYSTEM FOR THIS VEHICLE IS A RESULT OF A PROGRAMMING CHANGE MADE BY THE COMPANY FOR 2009. I WAS INFORMED THAT THE ONLY SOLUTION TO MY CONCERN WOULD RESULT AS A PROBABLE RECALL FOR ALL OF THE VEHICLES TO FIX THE PROBLEM. IN LATE MAY 2009, I CALLED THE FORD MOTOR COMPANY'S RELATIONSHIP CENTER AND RELATED THE ABOVE-STATED CONCERN. THE REPRESENTATIVE WAS VERY ATTENTIVE AND COURTEOUS AND INDICATED THAT HE WOULD FORWARD THIS INFORMATION TO APPROPRIATE DEPARTMENTS WITHIN THE FORD ORGANIZATION. HOWEVER, HE DID NOT FEEL THAT I WOULD BE GETTING ANY RESPONSES. I UNDERSTAND THE YOUNG MAN'S DILEMMA (IT'S A TECHNICAL PROBLEM WHICH NEEDS A TECHNICAL INPUT). I AM STILL WONDERING WHETHER A FORD COMPANY PROGRAMMING CHANGE IS THE CAUSE OF THE PROBLEM OR IF MY CONCERN IS JUSTIFIED. I BELIEVE THERE ARE SOME SAFETY ISSUES TO BE ADDRESSED, I.E. SHOULDN'T YOU BE ABLE TO TELL IF YOUR HEADLIGHTS ARE ON BY GLANCING AT YOUR DASH LIGHTS DURING DAYLIGHT STORM CONDITIONS? *TR

NHTSA ID

10280857

Incident

Apr 17, 2009

Mileage

2,500 mi

HEAD RESTS IN THE WAY, SEEM TO BE TO LARGE, MOSTLY NOTED WHEN BACKING UP & TRYING TO LOOK OUT BACK WINDOW, ALSO ON A PERSON 5' FOOT TALL (A WOMAN ) THE HEAD REST HITS THEM IN THE BACK OF THE HEAD ,MAKES IT VERY UNPLASENT TO RIDE IN. *TR THE TRUCK UNDER THAT CONDTION .

NHTSA ID

10274082

Incident

Feb 9, 2009

Mileage

1 mi