Owner-reported complaints naming the visibility system, filed with NHTSA
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Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2015 Ford F-150 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 97 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 97, in the owner's own words
A/C shuts off after 30-45 minutes of running cold. It’s clear from the amount of condensation after I park, that the evaporator core is freezing due to a faulty temperature sensor
The contact owns a 2015 FORD F-150. The contact stated a mechanical failure regarding the vehicle's sunroof feature. The contact stated that the sunroof fails to retract or close fully on its own. To achieve a complete closure, the contact must manually apply significant force to the glass panel. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 189,479.
Wipers failed to operate normally while driving. Wiper started moving very slow then stopped moving even with wet windshield. Upon research the problem was a seized passenger side pivot in the wiper linkage that required replacement of the Wiper Linkage assembly. No warning or noticeable problems until this occurred and vehicle was difficult to operate in rainy conditions.
The rear window just completely shattered on it's own. The glass pieces were still mostly connected to each other, but the entire glass panel was cracked into small pieces. The vehicle luckily was parked at the time. But, when my daughter got in the car, she touched the glass with her finger thinking it was ice, and cause a section to completely fall apart, with some glass getting on her (one of the pictures shows this hole). It was the coldest day we had in NJ in a number of years. The front of the truck was facing south and it was cold, but sunny (high temperature that day was 19F, low temp was close to 0F). Around 3:45pm, I needed to drive my daughter somewhere, so I remote started the truck, which I'm not sure if it puts the rear defroster on. It's not known if it cracked before I remote started or not. The rear window has a center sliding window panel, which that center panel was perfectly fine. It had snowed about 5 days before, and snow was still on the ground, but the truck had been thoroughly cleaned and driven since then, with no visible snow or ice anywhere on it. The entire rear window glass was in perfect condition before this, no chips in it or any issues. I gave details to the dealer on their online chat tool early this morning, which I was told someone would contact me back, but I haven't heard anything back yet. I had read online about many other people having the same thing happen with their F150 around the same year as mine, so I wanted to report this, as the window shouldn't just completely shatter, and appears to be a known issue.
Started driving, about 2 minutes in, I noticed an electrical burn smell, and turned to look in the backseat, and it was filling with smoke, and my two young kids started coughing. I rolled all windows down and pulled over as quick as possible, unloaded both kids from rear driver side door. Saw smoke billowing out from behind the car seat on the passenger rear side, so I circled around to that door and went to inspect, right before removing the car seat I heard a loud pop and took off running just to be safe. After about 5 minutes I returned to the truck to notice the entire back windshield was shattered, chunks of glass inside and outside of the truck.
I turned on the rear defroster to my truck. It was by mistake As I ment to push the MAX AC button. I didn't immediately turn it off. Instantly after turning it on I smelt a strong electrical/burnt small. About 30 seconds later we heard a loud POP. When I looked in the rear view mirror, I saw the back window had shattered. It was very hot to the touch.
I have a 2015 ford f150. It is equipped like many others with a power sliding rear glass. The issue is the upper track for the sliding portion becomes unattached from the rear glass and falls forward. I've had this happen 2 times in the last 2 years. Specifically in the summer. The track is originally installed cheaply with 2 sided tape and a little adhesive. The local glass shop wants 85 dollars just to glue it back. I have seen multiple trucks with the same issue with the window taped up or just covered with cardboard. My concern, is if someone has an infant in the center of the rear seat with a rear facing car seat, the slide portion of the glass could come out and fall on the baby. Not to mention, it gets a little pricey to repair it every few years. The only solution from ford was to replace the back glass at my expense, which was around $1200 dollars the last time I looked into it. I believe this is a manufacturer design flaw that Ford should have to resolve and replace. I've seen way to many of these trucks with this issue for it to Not be a manufacturer problem. Thank you.
The contact owns a 2015 Ford F-150. The contact stated while the driving at an undisclosed speed, there was an abnormal sound coming from the rear sliding glass. The contact stated that the rear sliding glass frame had fractured. The fractured frame caused the rear sliding glass to push out from the frame. Additionally, the contact stated that due to the failure, water was entering into the rear of the vehicle. The dealer was made aware of the failure and provided the contact with the cost for the diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 50,000.
The sliding rear window assembly which is attached with 4 adhesive tape strips have come loose. The sliding window comes out of the frame and could become airborne if hit from the rear or in a front end collision. It is a very poor way to attach a sliding rear window and the failure rate is high. The bad part of this is most people are probably not aware of the problem other than the window frame will rattle sometimes when your on a bumpy road. It is a poor design and could be dangerous in any collision. The body and glass repair shops are aware of the problem on the rear windows of Ford pickups. This should be fixed with a recall before someone dies from the window becoming airborne in a crash
The contact owns a 2015 Ford F-150. The contact stated that the rear sliding window latch mechanism had separated and fallen into the interior of the vehicle several times. The dealer was notified of the failure and charged a fee for the repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.
The contact owns a 2015 Ford F-150. The contact stated that while the vehicle was parked, the rear sliding window fell onto the rear seat. The vehicle was taken to the dealer, where it was determined that the rear sliding window needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 61,770.
While I'm driving the windshield wipers comes on by itself at times when it is turned off
Without any warning signals or indications the fan blower has stopped working. It became a real safety hazard when I needed to defog my windshield and there was no air flow coming out of my vents. No warning, no signal. My windshield had fogged over and I had zero ability to defog due to not having any available airflow. Major safety issue!!
Due to an occurrence of other vehicles back windows blowing out dealer unplugged part of rear window defroster. Now several years later the defroster across entire back window does not work. Since I am now out of waranty and extended waranty this repair would come out of my pocket. Dealer should have replaced faulty electronics in rear defroster/window at some point, not just unplugged it.
The contact owns a 2015 Ford F-150. The contact stated while driving 45 MPH, the contact heard a whistling sound coming from the rear center window. The vehicle was diagnosed by a dealer and confirmed that the window was off track. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 71,000.
Shortly after turning on the rear window defroster the vehicle interior began to fill with a strong electrical burning odor and then within about 30 seconds the back glass shattered with a loud pop that was very startling and distracting. I took photos but plan to have the window replaced as soon as possible since I need it to get to work. This happened while driving at a slow speed but if it had happened at high speed then it could have caused me to swerve and lead to an accident. I called the Ford dealer and they were not aware of this being a problem. However, the retail glass repair shop said that they frequently see this issue with F-150s. The vehicle has not been inspected by manufacturer, police, insurance representatives or others. Aside from the electrical burning smell there were no indications the impending glass shattering. I did some internet searching and found that many ofther F150 owners have had the exact same issue and all report that it occurred when the rear window defroster was activated.
The contact owns a 2015 Ford F-150. The contact stated that the sunroof was leaking water inside the vehicle, causing the electrical system to become wet as well. The contact had taken the vehicle to the dealer who diagnosed that the sunroof needed to be repaired. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 142,000.
The rear sliding glass window frame has come loose on my 2015 F-150 (4Door), twice. It is a huge safety risk as the frame and middle glass window is left hanging causing potential danger for all passengers especially those seating in the rear of the cab. The issue has happened to several other F-150 owners. According to a window technician who fixed my window, he "see's this all the time," regarding 2015 and up F-150s. Also reference, my youtube channel, "Me And Car Keys," videos entitled: 2015-2020 F150 Rear Sliding Window Fix https://youtu.be/xH5K6mHMVJw Ford F-150 Rear Sliding Window Fix...AGAIN!!! https://youtu.be/W-VBZ6wOvsU Under these videos, there are hundreds of comments worth of owners who have dealt with the same issue.
The contact owns a 2015 Ford F-150. The contact stated that while driving 70 MPH, the upper frame used to hold the rear power slider rear window privacy glass into place detached, and the glass fell forward. There were no injuries sustained. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The dealer was notified of the failure and referred the contact to a glass repair technician for the repair. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 43,500. The contact stated that the vehicle was taken to two dealers and they never heard of the issue before. A technician from a glass company identified the issue and was familiar with the glass defect with Ford vehicles.
Rear window defroster was emitting a burning smell (although it was not turned on) and overheated the rear glass causing it to bulge and shatter!
The contact owns a 2015 Ford F-150. The contact stated that while parked, the rear windshield inadvertently shattered without warning. The vehicle was not diagnosed or repaired. The dealer was notified of the failure and the contact stated that the dealer referenced that an object possibly had struck the windshield and caused the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000
The contact owns a 2015 Ford F-150. The contact stated while driving 55 MPH in inclement weather, the contact stated that the windshield wipers became inoperable. The contact stated that he checked the connections and the fuse and everything looked in order. The vehicle was taken to the dealer and the mechanic stated the vehicle had experienced failure listed in NHTSA Campaign Number: 22V451000 (Visibility) however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and referred the contact the NHTSA Hotline for assistance. The failure mileage was not available.
The contact owns a 2015 Ford F-150. The contact stated that on several occasions, the gear shifter was placed in reverse however, the backup camera failed to operate. The contact stated that the backup camera was displayed, while in drive on other occasions. No warning lights illuminated. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that there were no recalls on the VIN. The failure mileage was approximately 50,000.
The contact owns a 2015 Ford F-150. The contact stated he could be hear the cooling fan would be running on high, the AC and the temperature gauge were not functioning. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 145,000.
The windshield spraying system freezes when temperatures drop below freezing. This is an extremely dangerous and hazardous situation. Even when using -35 degree windshield washer fluid (well below recommendation) my windshield has been frozen over and covered in grime. The frozen system does not allow for the windshield to be sprayed and cleared. The vehicle is undriveable in this condition. This is a known problem with a technical bulletin issued. Ford’s resolution is that the customer pays for this remediation. This is unsatisfactory as it is a clear design and safety flaw.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .