Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 245 NHTSA owner-reported complaints for the 2002 Ford F-250 Sd. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 245 · page 1 of 10
MY SPEED CONTROL STOPPED WORKING IN 2012. IT IS A FORD F-250 SUPER DUTY. VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE SEAT BELTS COME UNBUCKLED WHEN DRIVING. THIS HAPPENS TO THE DRIVE'S SIDE MORE OFTEN THAN PASSENGER SIDE. THE BELT COME UNDONE ON HIGHWAY, IN TOWN, JUST STARTING OUT OR AFTER AN HOUR THERE ISN'T A WARNING BEFORE IT HAPPENS.THE SPEED OF THE TRUCK ALSO DOESN'T MAKE A DIFFERENCE. BUT IT IS HAPPENING MORE FREQUENT NOW. IT STARTED ABOUT 3 YEARS AGO BUT IT IS GETTING WORST.
TRUCK DIES WHILE DRIVING WITHOUT ANY WARNING, CAN-NOT FIND THE PROBLEM AND FORD WILL NOT ACKNOWLEDGE THAT THERE IS AN ISSUE. *TR
AFTER DRIVING ABOUT 30 MILES AND RETURNING HOME, THE TRUCK CAUGHT FIRE WHILE SITTING IN THE DRIVEWAY - ABOUT 20 MINUTES AFTER ENGINE WAS TURNED OFF. BY THE TIME SMOKE WAS SEEN, FLAMES WERE COMING FROM UNDER THE HOOD AND THE RIGHT FRONT TIRE WAS BURNING. THE FIRE DEPARTMENT PUT OUT THE FIRE BUT THE TRUCK WAS COMPLETELY DESTROYED. THE FLAMES SPREAD TO AN ADJACENT VEHICLE AND IT TOO WAS DESTROYED.
AT 102000 MILES ENGINE EJECTED #8 SPARK PLUG WHILE DRIVING, TAKING THREADS WITH IT. LOCAL MECHANIC REPAIRED USING INSERT. AT 125000 MILES ENGINE EJECTED #3 SPARK PLUG IN SAME MANNER. SAME MECHANIC INSPECTED #8 WHILE REPAIRING #3 AND FOUND INSERT NOT HOLDING, PLUS TWO OTHER PLUGS BACKING OUT.
TL* THE CONTACT OWNS A 2002 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, A LOUD ABNORMAL SOUND EMITTED FROM THE ENGINE COMPARTMENT. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE SPARK PLUG HAD EXPLODED OUT OF THE CYLINDER HEAD. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000.
ALL INCIDENTS INVOLVING BIG O AT TRUCK TIRES: 6/11/12 TREAD SEPARATION. NO DAMAGE TO VEHICLE OR CRASH. 12/31/12 TREAD SEPARATION. NO DAMAGE TO VEHICLE OR CRASH. 3/12/14 TREAD SEPARATION. NO DAMAGE TO VEHICLE OR CRASH. 4/11/14 TREAD SEPARATION. NO DAMAGE TO VEHICLE OR CRASH. 7/29/14 TREAD SEPARATION. NO DAMAGE TO VEHICLE OR CRASH. 3/26/15 TREAD SEPARATION. NO DAMAGE TO VEHICLE OR CRASH. 5/29/15 TREAD SEPARATION. HEAVY DAMAGE TO QUARTER PANEL OF VEHICLE.
TL* THE CONTACT OWNS A 2002 FORD F-250 SD EQUIPPED WITH GOODRICH LONG TRAIL T/A TIRES, SIZE: P265/75/R15 (NA). WHILE TOWING ANOTHER VEHICLE, THERE WAS AN ABNORMAL VIBRATION POPPING NOISE FROM THE REAR PASSENGER SIDE TIRE. THE CONTACT OBSERVED THAT THE REAR TIRE POPPED AND NOTICED TREAD SEPARATION ON THE TIRE. THE TIRE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 134,900 AND THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
TL* THE CONTACT OWNS A 2002 FORD F-250 SD. THE CONTACT STATED THAT THE DRIVER SEAT BELT WOULD NOT ENGAGE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SEAT BELT BUCKLE ASSEMBLY FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 137,243. THE VIN WAS NOT AVAILABLE.
HAVE HAD 2 SETS OF BFGOODRICH 285/75/16 122R D TIRES THAT HAVE FAILED WITH SEPARATION PROBLEMS. THE FIRST SET THAT FAILED 05/11, WE HAD BLOWOUT ACCIDENT ON INTERSTATE CAUSING OVER $3000 DAMAGE TO DRIVER FRONT. LUCKILY NO PERSONAL INJURIES BF GOODRICH REPLACED THE TIRES AT 100%, SAME TIRES. THE SECOND SET HAVE SAME SEPARATION PROBLEMS AS OF 03/15, AT APPROX. 30000 MILES ON 60000 MILE TIRES. THE TIRE KINGDOM STORE ADVISED UNSAFE TO DRIVE AND SAID THESE TIRES WERE MANUFACTURED AT SAME TIME THE RECALLS WERE. HE CALLED THE RECALL# AND WAS ADVISED TO REPLACE AT 100% SO WE REPLACED THEM WITH THE MICHELIN 285'S. NOW WE ARE BEING TOLD THE BF GOODRICH RECALL OFFICE WILL ONLY PAY 70% ON THE NEW TIRES. THAT IS UNACCEPTABLE FOR THIS SERIOUS DEFECT IN THESE TIRES. IT DOES APPEAR THE WARRANTY DOESN'T REALLY ADDRESS MANUFACTURER DEFECTS.THIS DEFECT IS NOT DUE TO WEAR, TEAR OR CONSUMER FAULT. HAD THE DEFECT NOT BEEN IN THE TIRE, THE TIRES WOULD STILL BE IN GOOD WORKING ORDER WITHOUT DANGER OF FAILURE THAT OCCURRED. WE FEEL THESE TIRES ARE UNSAFE AND WE HAVE ASKED BFGOODRICH TO REPLACE WITH DIFFERENT TIRE AT 100% SINCE WE DO NOT FEEL WE SHOULD BE RESPONSIBLE FOR WHAT APPEARS TO BE MANUFACTURER DEFECT. *TR
HAVE HAD 2 SETS OF BFGOODRICH 285/75/16 122R D TIRES THAT HAVE FAILED WITH SEPARATION PROBLEMS. THE FIRST SET THAT FAILED 05/11, WE HAD BLOWOUT ACCIDENT ON INTERSTATE CAUSING OVER $3000 DAMAGE TO DRIVER FRONT. LUCKILY NO PERSONAL INJURIES BF GOODRICH REPLACED THE TIRES AT 100%, SAME TIRES. THE SECOND SET HAVE SAME SEPARATION PROBLEMS AS OF 03/15, AT APPROX. 30000 MILES ON 60000 MILE TIRES. THE TIRE KINGDOM STORE ADVISED UNSAFE TO DRIVE AND SAID THESE TIRES WERE MANUFACTURED AT SAME TIME THE RECALLS WERE. HE CALLED THE RECALL# AND WAS ADVISED TO REPLACE AT 100% SO WE REPLACED THEM WITH THE MICHELIN 285'S. NOW WE ARE BEING TOLD THE BF GOODRICH RECALL OFFICE WILL ONLY PAY 70% ON THE NEW TIRES. THAT IS UNACCEPTABLE FOR THIS SERIOUS DEFECT IN THESE TIRES. IT DOES APPEAR THE WARRANTY DOESN'T REALLY ADDRESS MANUFACTURER DEFECTS.THIS DEFECT IS NOT DUE TO WEAR, TEAR OR CONSUMER FAULT. HAD THE DEFECT NOT BEEN IN THE TIRE, THE TIRES WOULD STILL BE IN GOOD WORKING ORDER WITHOUT DANGER OF FAILURE THAT OCCURRED. WE FEEL THESE TIRES ARE UNSAFE AND WE HAVE ASKED BFGOODRICH TO REPLACE WITH DIFFERENT TIRE AT 100% SINCE WE DO NOT FEEL WE SHOULD BE RESPONSIBLE FOR WHAT APPEARS TO BE MANUFACTURER DEFECT. *TR
ON MY FORD F-250 CREW CAB, ALL FOUR BRAKES AND ROTORS WENT BAD AND HAD TO BE REPLACED ON 10-08-2009 WITH 81,125 MILES ON THE VEHICLE. ON 11-10-2009 (ONE MONTH LATER) I HAD TO REPLACE A CALIPER ON THE LEFT REAR AXLE. ON 5-16-2013 WITH 100030 MILES (18,905 MILES LATER) I HAD TO INSTALL ANOTHER NEW CALIPER AND ROTOR ON LEFT REAR AXLE AND REPLACE BOTH BRAKE PADS. ON 8-1-14 WITH 106,861 MILES, (AGAIN WITH ONLY 25,736 MILES SINCE LAST BEING REPLACED) BOTH FRONT CALIPERS FROZE AND RUINED THE LEFT FRONT ROTOR THAT WILL NEED TO BE REPLACED. ALL REPLACEMENT PARTS USED WERE GENUINE FORD PARTS. I BOUGHT THE VEHICLE WHEN IT HAD APPROXIMATELY 54,000 MILES SO I DON'T KNOW HOW MANY TIMES THE BRAKES WERE REPAIRED PRIOR TO ME BUYING IT. FROM THE INTERNET I SEE THAT MANY OTHERS ARE HAVING THE SAME PROBLEMS. THESE BRAKE PARTS ARE UNSATISFACTORY. NOT ONLY IS IT UNSAFE WHEN THEY FREEZE FROM VIBRATION, BUT IT IS EXTREMELY COSTLY. I FEEL THAT THIS IS A HUGE PROBLEM AND A RECALL SHOULD BE MADE. THANK YOU. *TR
THE VSM (VEHICLE SECURITY MODULE) FAILED. SYMPTOMS INCLUDE, BUT ARE NOT LIMITED TO: POWER DOOR LOCKS DO NOT WORK, KEY FOB DOES NOT WORK, AUTO HEADLIGHTS DO NOT WORK, RADIO DOESN'T TURN OFF WHEN KEY IS OUT OF THE IGNITION AND DOOR OPENS, NO AUDIBLE INDICATOR FOR KEY IN THE IGNITION, NO AUDIBLE INDICATOR FOR HEADLIGHTS ON WITH DOOR OPEN, DOME LIGHTS STAY ON. THIS PROBLEM IS WIDESPREAD WITH THIS MODEL YEAR AND THERE ARE MANY REPORTS ON FORUMS AROUND THE INTERNET. FORD HAS ALSO STOPPED MAKING THE ORIGINAL PART AND REPLACED ITS MANUFACTURE WITH A NEW PART WHICH SUPPOSEDLY DOES NOT EXHIBIT THE SAME RANDOM FAILURE RATE. HEADLIGHTS NOT WORKING IS A MAJOR LIFE SAFETY ISSUE. I DROVE WITHOUT HEADLIGHTS ON FOR SOME TIME (AS THE AUTO HEADLIGHTS DID NOT COME ON) AND DID NOT NOTICE IT UNTIL I WAS ON AN UNLIT STREET. ALL OF THE OLD VSMS SHOULD BE CHANGED TO THE NEW MODEL FREE OF CHARGE TO PREVENT THIS FROM HAPPENING. *TR
TL* THE CONTACT OWNS A 2002 FORD F-250 SD EQUIPPED WITH NITTO DURAGRAPPLER TIRES, SIZE 265/75/16. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE FRONT PASSENGER'S SIDE TIRE EXPLODED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE A SPARE TIRE WAS INSTALLED. THE VEHICLE WAS TAKEN TO A TIRE CENTER AND THEY INFORMED THE CONTACT THAT THERE WAS SEVERE TIRE SEPARATION ON THE REMAINING THREE TIRES. THE FOUR TIRES WERE REPLACED WITH NEW ONES. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 108,539.
TL* THE CONTACT OWNS A 2002 FORD F-250 SD. THE CONTACT STATED THAT WHILE STOPPED, HE DEPRESSED THE BRAKE PEDAL AND THE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD ACCOMPANIED BY A LOUD POP. THE CONTACT INSPECTED THE VEHICLE AND NOTICED BRAKE FLUID LEAKING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. *TR
TL* THE CONTACT OWNS A 2002 FORD F-250 SD. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL DRIVEWAY, THE CONTACT NOTICED THAT BRAKE FLUID HAD LEAKED ONTO THE FLOORBOARD. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE FRAME EXHIBITED CORROSION. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR AN INSPECTION. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 74,000.
TL* THE CONTACT OWNS A 2002 FORD F-250 SD. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THE CRUISE CONTROL FAILED TO ACTIVATE UPON ENGAGING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THEY STATED THAT THE BRAKE PRESSURE SWITCH NEEDED TO BE REPLACED. NHTSA RECALL CAMPAIGN ID NUMBER 11V352000 (EXTERIOR LIGHTING) WAS RELATED TO THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL; HOWEVER, IT DID NOT CORRECT THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 102,746. UPDATED 8/5/13 *CN
TL* THE CONTACT OWNS A 2002 FORD F250 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL TRAVELED RAPIDLY TO FLOOR UPON ENGAGING. THE VEHICLE FAILED TO SLOW DOWN UNTIL AFTER REPEATED PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE BRAKE LINES FRACTURED DUE TO CORROSION. THE VEHICLE WAS REPAIRED. IN ADDITION, THE ENTIRE UNDER CARRIAGE WAS COMPLETELY RUSTED BEYOND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
2002 FORD F250 SUPERDUTY. CONSUMER WRITES IN REGARDS TO A STRONG DIESEL FUEL ODOR AND FINDING FUEL ON THE PASSENGER SIDE OF THE ENGINE COMPARTMENT IN THE CAB OF THE VEHICLE. THE DEALER INFORMED THE CONSUMER, THE DIESEL ENGINE WAS DESIGNED WITH COPPER SLEEVES OR CUPS AROUND THE FUEL INJECTORS. THE PURPOSE OF THE CUPS WERE TO SEPARATE THE ENGINE COOLING SYSTEM FROM THE PRESSURIZED FUEL SYSTEM. OVER A PERIOD OF TIME, THE ENGINE COOLANT REACTED WITH THE COPPER CUPS AND CREATED SMALL PIN HOLES OR CRACKS IN THE INJECTOR CUPS. SINCE THE FUEL SYSTEM WAS PRESSURIZED IT INJECTED DIESEL FUEL INTO THE COOLANT CIRCULATING IN THE ENGINE. EVENTUALLY THE DIESEL FUEL CAME OUT OF THE RADIATOR OVERFLOW AND ALL OVER THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. SINCE THERE WAS NO WAY TO TELL, WHICH INJECTOR CUP WAS BAD, ALL OF THEM WOULD HAVE TO BE REPLACED ALONG WITH THE COOLANT HOSES AND THE RADIATOR WOULD NEED TO BE FLUSHED. THE ENGINE WOULD HAVE TO BE TAKEN APART, THE HEADS WOULD HAVE TO BE REMOVED AND THE INJECTOR CUPS REPLACE.*JB UPDATED 02/13/13
WHILE DRIVING I BEGAN TO HEAR A LOUD POPPING NOISE COMING FROM THE ENGINE. AFTER STOPPING AND CHECKING THE ENGINE I NOTICE I HAD A BLOWN OUT SPARK PLUG AND BUSTED IGNITION COIL. I HAVE A 2002 FORD F 250 SD. I HAVE ATTEMPTED TO PUT IN A NEW PLUG BUT IT WILL NOT SCREW INTO THE HOLE. DAMAGE ESTIMATES ARE FROM $150.00 ON LABOR FEES AND $75-100 ON A TEMP. FIX HELICOIL OR HEAD REPLACEMENT FOR $2500.00. FORD MECH. SAID IT HAPPENS ALL THE TIME, DUE TO POOR DESIGN. *JS
ON THIS DATE IN 2010 MY F250 SD HAD THE LEFT TIE ROD REPLACED ALONG WITH A COMPLETE "HEAVY DUTY" FRONT WHEEL BRAKE SERVICE (INCLUDING ROTOR REPLACEMENT) AND A FOUR WHEEL ALIGNMENT PERFORMED BY A FORD DEALERSHIP. THIS WAS TO ADDRESS A SEVERE SHIMMY AND VIBRATION THAT OCCURRED WHENEVER THE BRAKES WERE APPLIED. I'D CONSIDER THE CONDITION TO BE SO SEVERE THAT IT WAS A SAFETY CONCERN ON MAINTAINING CONTROL OF THE VEHICLE AT TIMES. TODAY, 5/22/12 AT 112,800 MILES AND LESS THAN TWO YEARS AFTER THE INITIAL REPAIR I AM EXPERIENCING THE EXACT SAME SYMPTOMS AGAIN. I'VE DONE SOME RESEARCH ON-LINE AND HAVE FOUND MULTIPLE CONSUMER COMPLAINTS OF THIS VEHICLE FROM MODEL YEARS 2000 - 2003 WITH THIS COMPLAINT. OWNERS ARE HAVING MULTIPLE OCCURRENCES OF HAVING TO REPLACE THE ROTORS AT A FREQUENCY OF 10K - 20K MILES. I'M TAKING MY TRUCK TO THE DEALER IN THE MORNING FOR HIS INSPECTION. WITH MY PERSONAL EXPERIENCE AND THE NUMBER OF COMPLAINTS I'VE SEEN IN MY RESEARCH I FIND IT HARD TO BELIEVE THAT FORD IS NOT SUPPORTING ANY CORRECTIVE ACTION. *TT
DRIVELINE FAILURE CAUSING VIBRATIONS AND A CRACK IN TRANSMISSION. *TR
TL*THE CONTACT OWNS A 2002 FORD F250 SD. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE AND SUDDENLY THERE WAS A REDUCTION IN THE ENGINE POWER. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND THEN RESUMED CAUTIOUSLY TO THE RESIDENCE. UPON REACHING THE DESTINATION THE VEHICLE WAS INSPECTED. THE CONTACT DETECTED ONE OF THE SPARK PLUGS EXPLODED FROM THE HEAD. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
SPARK PLUG IN THE #8 CYLINDER WAS BLOWN OUT BREAKING THE COIL PACK AND MESSING THE THREADS UP INSIDE THE HEAD ON THE TRITON 5.4 V8. *KB
ON SUNDAY MAY 1ST. I WAS DRIVING MY FORD F250 ON THE FREEWAY AND NOTICED THAT SMOKE WAS COMING OUT OF THE DASHBOARD, AND OUT OF THE AC VENTS. I PULLED OVER TO THE EMERGENCY LANE OF THE FREEWAY AND OPENED THE HOOD, WE SAW NO SMOKE NOR FIRE UNDER THE HOOD BUT JUST TO BE ON THE SAFE SIDE I DISCONNECTED THE BATTERY. THE SMOKE CONTINUED COMING OUT THROUGH THE DASHBOARD I THEN PROCEEDED TO CALL AAA AND THEY CALLED THE POLICE. MY SON THEN CALLED 911, AND BEFORE THE FIRE DEPARTMENT ARRIVED TO THE SCENE THAT TRUCK CAUGHT FIRE AND KEPT BURNING UNTIL THE FIRE DEPT. TURNED IT OFF. THE TRUCK IS NOW A TOTAL LOSS, ASIDE FROM MY TRUCK BURNING UP I HAD ALOT OF WORK TOOLS THAT BURNED IN THE FIRE AS WELL. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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