EXTERIOR LIGHTING:BRAKE LIGHTS; EXTERIOR LIGHTING:TAIL LIGHTS
2002 Ford F-250 Sd
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 245 NHTSA owner-reported complaints for the 2002 Ford F-250 Sd, most frequently naming the engine, brakes and electrical categories. 5 safety recalls have been issued covering this model year; 4 NHTSA investigations name it; and 36 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jul 2007 | 4 | 121 |
| Aug 2007 | 4 | 125 |
| Sep 2007 | 2 | 127 |
| Oct 2007 | 3 | 130 |
| Nov 2007 | 2 | 132 |
| Dec 2007 | 4 | 136 |
| Jan 2008 | 1 | 137 |
| Feb 2008 | 3 | 140 |
| Mar 2008 | 3 | 143 |
| Apr 2008 | 3 | 146 |
| May 2008 | 3 | 149 |
| Jun 2008 | 1 | 150 |
| Jul 2008 | 4 | 154 |
| Aug 2008 | 3 | 157 |
| Sep 2008 | 2 | 159 |
| Oct 2008 | 2 | 161 |
| Nov 2008 | 1 | 162 |
| Dec 2008 | 3 | 165 |
| Mar 2009 | 1 | 166 |
| Apr 2009 | 2 | 168 |
| May 2009 | 1 | 169 |
| Jun 2009 | 2 | 171 |
| Jul 2009 | 4 | 175 |
| Aug 2009 | 5 | 180 |
| Sep 2009 | 1 | 181 |
| Oct 2009 | 1 | 182 |
| Nov 2009 | 2 | 184 |
| Dec 2009 | 1 | 185 |
| Jan 2010 | 2 | 187 |
| Feb 2010 | 2 | 189 |
| Mar 2010 | 5 | 194 |
| Apr 2010 | 5 | 199 |
| May 2010 | 6 | 205 |
| Jun 2010 | 2 | 207 |
| Jul 2010 | 2 | 209 |
| Aug 2010 | 3 | 212 |
| Sep 2010 | 3 | 215 |
| Oct 2010 | 1 | 216 |
| Nov 2010 | 1 | 217 |
| Jan 2011 | 1 | 218 |
| Apr 2011 | 2 | 220 |
| May 2011 | 1 | 221 |
| Oct 2011 | 1 | 222 |
| Nov 2011 | 1 | 223 |
| May 2012 | 2 | 225 |
| Jul 2012 | 1 | 226 |
| Jan 2013 | 1 | 227 |
| May 2013 | 1 | 228 |
| Jun 2013 | 2 | 230 |
| Jul 2013 | 2 | 232 |
| Apr 2014 | 1 | 233 |
| Aug 2014 | 1 | 234 |
| Mar 2015 | 2 | 236 |
| Jul 2015 | 1 | 237 |
| Aug 2015 | 2 | 239 |
| Dec 2015 | 1 | 240 |
| Apr 2016 | 2 | 242 |
| Jan 2017 | 1 | 243 |
| Mar 2017 | 1 | 244 |
| May 2017 | 1 | 245 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine10539.2%
- Brakes3111.6%
- Electrical2910.8%
- Tires & wheels269.7%
- Driver assistance155.6%
- Steering124.5%
- Fuel system103.7%
- Suspension72.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
5 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govVEHICLE SPEED CONTROL
WHEELS:HUB
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
ENGINE STALLING
IN A DECEMBER 3, 2007 LETTER, FORD ADVISED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL TO REPLACE THE CAM POSITION SENSOR (CPS) IN APPROXIMATELY 1.2 MILLION SUBJECT VEHICLES TO ADDRESS REPORTS OF ENGINE STALLING.A NEW DESIGN CPS WITH IMPROVED PERFORMANCE AND DURABILITY WILL BE INSTALLED AS A REMEDY.OWNER NOTIFICATIONS WILL BEGIN IN DECEMBER 2007. THE SUBJECT VEHICLES ARE DURABLE, FULL-SIZED, MEDIUM DUTY TRUCKS COMMONLY USED FOR COMMERCIAL PURPOSES, RESCUE/EMERGENCY RESPONSE, AND COMMERCIAL OR RECREATIONAL TOWING.CPS FAILURE IS COMPARABLE TO UNEXPECTEDLY TURNING THE KEY OFF SINCE THE SIGNAL IT PRODUCES IS VITAL TO THE ELECTRONIC ENGINE CONTROL SYSTEM.CPS SIGNAL LOSS TERMINATES FUEL INJECTION RESULTING IN AN ENGINE STALL.ONCE STALLED, THE ENGINE MAY RESTART RIGHT AWAY, OR MAY RESTART AFTER A DELAY (TYPICALLY 5 TO 10 MINUTES), OR MAY NOT RESTART AT ALL.IN ADDITION TO EXPOSING THE DRIVER AND OTHER MOTORISTS TO CRASH RISK DUE TO LOSS OF MOTIVE POWER OR VEHICLE DISABLEMENT, ENGINE STALLING ALSO EFFECTS THE POWER ASSISTED STEERING AND BRAKING. THROUGH CONSUMER INTERVIEWS, ODI DETERMINED THAT CPS FAILURES OCCURRED WITHOUT ANY FORM OF WARNING, AT ANY VEHICLE SPEED (50% AT HIGHWAY SPEEDS), AND UNDER ANY DRIVING CONDITION, SUCH AS ACCELERATING.CONSUMERS REPORTED THAT ABOUT A THIRD OF THE VEHICLES FAILED TO RESTART, WITH ANOTHER THIRD REPORTING DELAYED RESTARTING.HALF THE VEHICLES THAT DID RESTART EXPERIENCED ANOTHER STALL ON THE SAME OR A SUBSEQUENT DRIVE CYCLE (BEFORE CPS REPLACEMENT) RE-EXPOSING THOSE CONSUMERS TO THE RISKS ASSOCIATED WITH A STALLING EVENT.IN THEIR VOQ REPORTS, HALF OF THE ODI COMPLAINANTS DESCRIBED DIFFICULTY CONTROLLING THE VEHICLE DUE TO LOSE OF POWER ASSIST SYSTEMS, ESPECIALLY THOSE WHO WERE TOWING AT THE TIME OF THE INCIDENT. THE ONE ALLEGED INJURY INCIDENT OCCURRED IN AN INTERSECTION WHEN A SUBJECT VEHICLE STALLED WHILE TURNING ACROSS ONCOMING LANES OF TRAFFIC.ALTHOUGH UNSUBSTANTIATED, THE COMPLAINANT ALLEGED AN INJURY TO A CHILD OCCUPANT DURING ODI'S INTERVIEW.THE OTHER CRASH ALLEGATIONS MOSTLY INVOLVED LOW SPEED, LOSS OF CONTROL INCIDENTS OFTEN CAUSED BY LACK OF POWER ASSIST; NO INJURIES ARE REPORTED IN THESE INCIDENTS, AND PROPERTY DAMAGE, IF ANY, WAS MINIMAL.CONSUMERS ALSO REPORTED OTHER INCIDENTS WITH SIGNIFICANT SAFETY RISKS, SUCH AS DISABLEMENT IN A LANE OR ON A SHOULDER OF A HIGH-SPEED ROADWAY OR INTERSTATE, OR EXTENDED DISABLEMENT IN REMOTE AREAS DURING SEVERE WEATHER CONDITIONS. THE POPULATION ABOVE IS FORD'S ESTIMATE OF THE 1.4 MILLION SUBJECT VEHICLES PRODUCED THAT ARE CURRENTLY REGISTERED.THE FORD COMPLAINT AND WARRANTY COUNTS NOTED ABOVE ARE CURRENT AS OF FORD'S LAST SUBMISSION DATED JUNE 21, 2007; THEY DO NOT INCLUDE F-450, F-550, OR ECONOLINE COUNTS AS THESE PRODUCTS WERE NOT FORMALLY WITHIN SCOPE OF THE INVESTIGATION WHEN FAILURE INFORMATION WAS REQUESTED.WARRANTY DATA ANALYSIS INDICATES THAT ABOUT HALF THE CLAIMS INVOLVED A STALL WHILE DRIVING EVENT ( FORD'S ASSESSMENT) AND THAT POOR CPS DURABILITY WAS A LONGSTANDING CONCERN.FORD REPORTED THAT THE NEW CPS DESIGN SHOULD MEET OR EXCEED THEIR 10 YEAR, 150K MILE LIFE EXPECTANCY DESIGN REQUIREMENT.
SPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
ENGINE COMPARTMENT FIRES
EA05-005 IS CLOSED WITH FORD?S ACTIONS IN RECALLS 05V-017, 05V-388, AND 06V-286, RECALLING APPROXIMATELY 6.7 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).THE BRAKE SYSTEMS IN THESE RECALLED VEHICLES GENERATE A VACUUM THAT CAN POTENTIALLY CAUSE THE SCDS TO FAIL AND, IN CERTAIN SWITCH INSTALLATION ORIENTATIONS, CATCH FIRE.FORD IS ALSO INCLUDING THE ENTIRE POPULATION OF 1998 EXPLORERS.FORD HAS INFORMED ODI THAT TESTING TO DETERMINE THE CAUSE OF FAILURES IN THE 1998 EXPLORERS WILL CONTINUE AFTER THIS INVESTIGATION IS CLOSED.ODI BELIEVES THAT THE VEHICLES EXHIBITING THE FACTORS CAUSING SCDS FAILURE DESCRIBED IN THIS REPORT CORRELATE WELL WITH THE OBSERVED FAILURE RATES ON THESE VEHICLES BY MODEL AND MODEL YEAR.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST IN THE NON-RECALLED VEHICLES MANUFACTURED WITH SCDS THAT ARE NOT INCLUDED IN FORD?S RECALLS.ODI WILL CONTINUE TO MONITOR THE NON-RECALLED POPULATION FOR INCIDENCE OF ENGINE COMPARTMENT FIRES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR DETAILS.
ACCELERATOR PEDAL SENSOR (ETC)
FAILURE COUNTS FROM ODI?S ANALYSIS ARE STATED ABOVE; SEE THE ADDITIONAL PROBLEM EXPERIENCE DISCUSSION IN THE SUMMARY REPORT.FORD DATA CONTAINED DUPLICATIVE REPORTS FOR 4 ODI COMPLAINTS AND 1 CRASH.THREE CRASHES WERE ALLEGEDLY DUE TO INTERMITTENT OPERATION OF THE ELECTRONIC THROTTLE CONTROL (ETC) PEDAL, ONE CRASH OCCURRED WHEN AN ETC DISABLED VEHICLE WAS STRUCK BY ANOTHER MOTORIST, ONE REPORT CONTAINED NO DETAIL.THE INJURIES WERE MINOR.AN ISSUE INVOLVING FIXED ETC PEDALS WAS INVESTIGATED ALSO, HOWEVER FAILURE REPORTS AND POPULATIONS ARE NOT SHOWN ABOVE; SEE SUMMARY REPORT FOR DETAIL.ALTHOUGH FORD HAS USED ETC BASED THROTTLE CONTROL SYSTEMS FOR MANY YEARS, THE PAP FEATURE WAS NEW FOR MY 2002.THE SUBJECT ETC SENSOR PRODUCES TWO OUTPUT SIGNALS WHICH THE ENGINE MANAGEMENT SYSTEM (EMS) UTILIZES TO:1) DETERMINE FUELING REQUIREMENTS; AND 2) PERFORM SENSOR DIAGNOSTICS.ONE SIGNAL IS LINEARLY PROPORTIONAL TO THROTTLE PEDAL POSITION; THE SECOND IS A DIGITAL SIGNAL.BY DESIGN, THE DETECTION OF A SENSOR FAULT RESULTS IN THE ENGINE RETURNING TO (OR REMAINING AT) THE IDLE STATE.FORD IDENTIFIED A DEFECT IN THE PAP ETC SENSOR WHICH PREMATURELY AFFECTED AN OUTPUT SIGNAL; THE MIGRATION OF INTERNAL SENSOR LUBRICANT CAUSED A LOSS OF PROPORTIONAL SIGNAL.THE FAILURE MECHANISM IS PROGRESSIVE AND AS THE SENSOR DETERIORATES, THE EMS WILL DETECT A FAULT, STORE A FAULT CODE, ILLUMINATE A WARNING LAMP, AND THE ENGINE MAY REMAIN AT/RETURN TO IDLE.IN THE EARLY STAGES, NORMAL OPERATION CAN BE REGAINED BY PEDAL RE-APPLICATION.THE FAILURE PROGRESSES UNTIL THE ENGINE REMAINS AT IDLE.THE ENGINE DOES NOT STALL, POWER ASSISTED STEERING AND BRAKING SYSTEMS ARE UNAFFECTED. FORD CORRECTED THE ETC SENSOR DEFECT AND CONDUCTED FIELD SERVICE ACTION (FSA) 03B03 TO REPLACE ETC PEDALS, ADDRESSING 50% OF VEHICLES.AT AGENCY REQUEST TO IMPROVE COMPLETION RATE, FORD EXTENDED FSA 03B03 FOR 6 MONTHS.BASED ON ODI'S ANALYSIS OF AVAILABLE DATA, FORD'S ACTION HAS APPROPRIATELY RESOLVED THE ETC SENSOR PROPLEM IN THE SUBJECT VEHICLES.THE CLOSING OF THE INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST, AND SHOULD NOT BE CONSIDERED AS HAVING ANY PRECEDENTIAL VALUE OR EFFECT BINDING THE AGENCY IN FUTURE DEFECT INVESTIGATIONS. SEE THE ATTACHED SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
MY SPEED CONTROL STOPPED WORKING IN 2012. IT IS A FORD F-250 SUPER DUTY. VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10981538
- Incident
- Jun 15, 2012
- Mileage
- 89,745 mi
THE SEAT BELTS COME UNBUCKLED WHEN DRIVING. THIS HAPPENS TO THE DRIVE'S SIDE MORE OFTEN THAN PASSENGER SIDE. THE BELT COME UNDONE ON HIGHWAY, IN TOWN, JUST STARTING OUT OR AFTER AN HOUR THERE ISN'T A WARNING BEFORE IT HAPPENS.THE SPEED OF THE TRUCK ALSO DOESN'T MAKE A DIFFERENCE. BUT IT IS HAPPENING MORE FREQUENT NOW. IT STARTED ABOUT 3 YEARS AGO BUT IT IS GETTING WORST.
- NHTSA ID
- 10969530
- Incident
- Mar 30, 2017
- Mileage
- 167,261 mi
TRUCK DIES WHILE DRIVING WITHOUT ANY WARNING, CAN-NOT FIND THE PROBLEM AND FORD WILL NOT ACKNOWLEDGE THAT THERE IS AN ISSUE. *TR
- NHTSA ID
- 10945677
- Incident
- Sep 1, 2016
- Mileage
- 120,000 mi
AFTER DRIVING ABOUT 30 MILES AND RETURNING HOME, THE TRUCK CAUGHT FIRE WHILE SITTING IN THE DRIVEWAY - ABOUT 20 MINUTES AFTER ENGINE WAS TURNED OFF. BY THE TIME SMOKE WAS SEEN, FLAMES WERE COMING FROM UNDER THE HOOD AND THE RIGHT FRONT TIRE WAS BURNING. THE FIRE DEPARTMENT PUT OUT THE FIRE BUT THE TRUCK WAS COMPLETELY DESTROYED. THE FLAMES SPREAD TO AN ADJACENT VEHICLE AND IT TOO WAS DESTROYED.
- NHTSA ID
- 10861904
- Incident
- Apr 27, 2016
- Mileage
- 65,000 mi
AT 102000 MILES ENGINE EJECTED #8 SPARK PLUG WHILE DRIVING, TAKING THREADS WITH IT. LOCAL MECHANIC REPAIRED USING INSERT. AT 125000 MILES ENGINE EJECTED #3 SPARK PLUG IN SAME MANNER. SAME MECHANIC INSPECTED #8 WHILE REPAIRING #3 AND FOUND INSERT NOT HOLDING, PLUS TWO OTHER PLUGS BACKING OUT.
- NHTSA ID
- 10859967
- Incident
- Apr 8, 2016
- Mileage
- 102,000 mi
TL* THE CONTACT OWNS A 2002 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, A LOUD ABNORMAL SOUND EMITTED FROM THE ENGINE COMPARTMENT. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE SPARK PLUG HAD EXPLODED OUT OF THE CYLINDER HEAD. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000.
- NHTSA ID
- 10810751
- Incident
- Dec 2, 2011
- Mileage
- 84,000 mi
ALL INCIDENTS INVOLVING BIG O AT TRUCK TIRES: 6/11/12 TREAD SEPARATION. NO DAMAGE TO VEHICLE OR CRASH. 12/31/12 TREAD SEPARATION. NO DAMAGE TO VEHICLE OR CRASH. 3/12/14 TREAD SEPARATION. NO DAMAGE TO VEHICLE OR CRASH. 4/11/14 TREAD SEPARATION. NO DAMAGE TO VEHICLE OR CRASH. 7/29/14 TREAD SEPARATION. NO DAMAGE TO VEHICLE OR CRASH. 3/26/15 TREAD SEPARATION. NO DAMAGE TO VEHICLE OR CRASH. 5/29/15 TREAD SEPARATION. HEAVY DAMAGE TO QUARTER PANEL OF VEHICLE.
- NHTSA ID
- 10759010
- Incident
- May 29, 2015
- Mileage
- 269,580 mi
TL* THE CONTACT OWNS A 2002 FORD F-250 SD EQUIPPED WITH GOODRICH LONG TRAIL T/A TIRES, SIZE: P265/75/R15 (NA). WHILE TOWING ANOTHER VEHICLE, THERE WAS AN ABNORMAL VIBRATION POPPING NOISE FROM THE REAR PASSENGER SIDE TIRE. THE CONTACT OBSERVED THAT THE REAR TIRE POPPED AND NOTICED TREAD SEPARATION ON THE TIRE. THE TIRE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 134,900 AND THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
- NHTSA ID
- 10749333
- Incident
- Aug 17, 2015
- Mileage
- 134,900 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
EQUIPMENT
This SKU is a Spare Tire Hoist. Test results identified that the pull force parameter was not within specification, as a precautionary measure unsold inventory was requested to be returned for testing and containment. We don't have evidence that these test results have contributed to a product failure.
EQUIPMENT
This SKU is a Spare Tire Hoist. Test results identified that the pull force parameter was not within specification, as a precautionary measure unsold inventory was requested to be returned for testing and containment. We don't have evidence that these test results have contributed to a product failure.
ELECTRICAL SYSTEM
Some 2002-2008 F-Super Duty, F-150 and Mark LT vehicles may exhibit concern during or after programing the VSM. The programming may fail or vehicle symptoms such as inoperative door locks, dome lamps, door ajar indicators or auto lamps may occur after successful programing. To ensure the VSM is configured correctly, use the Integrated Diagnostic System (IDS) scan tool and select the blue ball and socket icon in the upper left corner. Select the utility knife in the bottom left corner. Select Update/Special Function and enter 53061 in the blue box then press the tick mark. The screen will go back to the system utilities page. Navigate to the toolbox tab and run the Programmable Module Installation (PMI) on the VSM. The procedure will prompt you to manually enter the as-built into the VSM. Obtain the as-built data from PTS > OASIS > As-Built.
STEERING
This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly may cause a perceptible increase in steering effort.
EQUIPMENT ADAPTIVE/MOBILITY
FORD: THE RESTRAINT CONTROL MODULE (RCM) WHEN USING VCM II, WOULD HAVE AN ERROR CODE 35 AND DIAGNOSTIC TROUBLE CODE (DTC) B1035, AND DIFFICULTY ATTEMPTING PROGRAMMABLE MODULE INSTALLATION (PMI). MODEL 2001-2004 F-SUPER DUTY. *PE
STEERING: STEERING WHEEL/HANDLE BAR; TIRES
FORD TRUCKS SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. VEHICLES HAVE EXPERIENCED SEVERE STEERING WHEEL AND FRONT WHEEL VIBRATIONS AND OSCILLATIONS AFTER TRAVELING OVER A BUMP OR DIP IN THE ROAD. MODELS 2006 F-250/350 SUPER DUTY 4X4. *PE UPDATED 7/22/09. CSC LETTER WAS RECEIVED. *PE
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 7 | 5 | 0 | — |
| 2025 | 15 | 7 | 0 | 62.4 |
| 2024 | 37 | 4 | 0 | 59.5 |
| 2023 | 43 | 16 | 0 | 61.0 |
| 2022 | 119 | 17 | 0 | 59.8 |
| 2021 | 162 | 13 | 1 | 59.8 |
| 2020 | 260 | 15 | 3 | 64.7 |
| 2019 | 1,160 | 12 | 3 | 59.6 |
| 2018 | 397 | 10 | 3 | 58.4 |
| 2017 | 1,155 | 15 | 3 | 59.2 |
| 2016 | 287 | 4 | 1 | 56.6 |
| 2015 | 296 | 3 | 2 | 54.4 |
| 2014 | 26 | 1 | 1 | 46.2 |
| 2013 | 21 | 1 | 1 | 39.5 |
| 2012 | 57 | 1 | 1 | 38.2 |
| 2011 | 122 | 1 | 1 | 44.4 |
| 2010 | 32 | 1 | 0 | 38.1 |
| 2009 | 23 | 1 | 0 | 39.7 |
| 2008 | 141 | 2 | 1 | 50.3 |
| 2007 | 54 | 3 | 2 | 52.3 |
| 2006 | 274 | 3 | 2 | 53.8 |
| 2005 | 295 | 5 | 2 | 55.6 |
| 2004 | 254 | 4 | 3 | 60.9 |
| 2003 | 178 | 6 | 5 | 61.4 |
| 2002Viewing | 245 | 5 | 4 | 63.5 |
| 2001 | 288 | 4 | 8 | 62.9 |
| 2000 | 233 | 4 | 5 | 64.9 |
| 1999 | 249 | 5 | 5 | 63.4 |
| 1998 | 1 | 1 | 3 | — |
| 1997 | 39 | 2 | 3 | 60.7 |
| 1996 | 11 | 1 | 1 | 49.5 |
| 1995 | 9 | 1 | 1 | — |
| 1994 | 2 | 1 | 1 | — |
| 1993 | 4 | 1 | 0 | — |
| 1992 | 3 | 0 | 0 | — |
| 1991 | 1 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.