2007 Ford F-250 Sd

THIS INVESTIGATION WAS OPENED BASED ON 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL OSCILLATIONS AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN SURFACE.ODI WAS CONCERNED ABOUT THESE COMPLAINTS BECAUSE MANY OF THEM ALLEGED LOSS OF CONTROL AND THE LOSS OF CONTROL OCCURREDAT SPEEDS ABOVE 50 MILES PER HOUR.AT THE TIME THESE COMPLAINTS WERE RECEIVED, ODI WAS ALSO AWARE OF THE TSB 07-10-10 AND EARLY WARNING FIELD REPORTS THAT DISCUSSED THE SHIMMY CONDITION ON THE SUBJECT VEHICLES.SINCE OPENING THIS INVESTIGATION, ODI HAS CONFIRMED, BASED ON CONSUMER COMPLAINTS, WARRANTY DATA, TESTING CONDUCTED BY VRTC, AND ODI INSPECTION OF COMPLAINT VEHICLES, THAT THE OWNERS OF THE SUBJECT VEHICLES ARE EXPERIENCING SHIMMY EVENTS ON THEIR VEHICLES.HOWEVER, ODI HAS ALSO CONFIRMED THAT OWNERS TYPICALLY DO NOT MAINTAIN THEIR TIRES AT THE PRESSURES RECOMMENDED BY FORD ON THE TIRE LABEL.FURTHER, ODI HAS FOUND THAT IN ORDER FOR SHIMMY TO OCCUR, TIRE PRESSURES MUST BE SUBSTANTIALLY BELOW (AT LEAST 20%) THOSE SPECIFIED ON THE VEHICLE TIRE LABEL.ODI CONSIDERS THESE UNSAFE TIRE CONDITIONS TO BE THE RESULT OF ONE OF THREE TYPICAL SITUATIONS.THE TIRES ARE BEING IMPROPERLY MAINTAINED, THE OWNERS ARE INTENTIONALLY SETTING THE TIRE PRESSURES LOW TO ENHANCE RIDE QUALITY, OR AFTERMARKET TIRES (NOT DESIGNED FOR USE ON THE VEHICLE) ARE INSTALLED TO CHANGE THE APPEARANCE OR FUNCTION OF THE VEHICLE.THE SUBJECT VEHICLES ARE INTENDED AND DESIGNED TO BE USED AS HEAVY DUTY VEHICLES AND AS SUCH REQUIRE THAT THE TIRES BE CAPABLE OF HANDLING THE LOADS FOR WHICH THE VEHICLE IS DESIGNED AND MARKETED.IN ORDER FOR THE TIRES TO BE CAPABLE OF HANDLING THESE LOADS, THE PROPER TIRE PRESSURE MUST BE MAINTAINED.IN LIGHT OF THE INFORMATION GATHERED IN THIS INVESTIGATION AND FORD'S AGREEMENT TO NOTIFY SUBJECT VEHICLE OWNERS (NOW AND EVERY TWO YEARS UNTIL THE VEHICLES REACH TEN YEARS FROM THEIR PRODUCTION DATE) ABOUT THE IMPORTANCE OF MAINTAINING PROPER TIRE PRESSURES ON THEIR VEHICLES, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

ODI HAS RECEIVED 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL SHIMMY AND OSCILLATIONS COMMENCING AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN ROAD SURFACE. THE MAJORITY OF THESE INCIDENTS OCCURRED AT SPEEDS OF 50 MPH OR GREATER.THIRTEEN OF THE COMPLAINTS RECEIVED BY ODI ALLEGE LOSS OF STEERING CONTROL AND THAT THE VEHICLE CHANGED DRIVING LANES UNCONTROLLABLY.FOUR OF THE COMPLAINTS RECEIVED BY ODI ALLEGE THAT THE VEHICLE LEFT THE ROAD SURFACE AS A RESULT OF THE VIOLENT SUSPENSION AND STEERING WHEEL OSCILLATIONS.IN ONE CASE THE CONSUMER ALLEGES THAT AFTER THE VEHICLE LEFT THE ROAD SURFACE, IT CRASHED INTO A WOODED AREA.ADDITIONALFACTORS CONTRIBUTING TO THE OPENING OF THIS EA WERE EARLY WARNING FIELD REPORTS,SUBMITTED BY FORD, DESCRIBING SUSPENSION SHIMMY / OSCILLATIONSAND A FORD TSB (07-10-10) DESCRIBING THE SUSPENSION SHIMMY ISSUE AND HOW TO REPAIR THE PROBLEM.FORD HAS DESCRIBED SHIMMY AS SELF-EXCITED OSCILLATION OF THE STEERING WHEELS WITH ACCOMPANYING WHEEL TRAMP.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO DETERMINE IF THE SHIMMY CONDITION THAT OCCURS ON THE SUBJECT VEHICLES CREATES A CONDITION WHERE THE VEHICLE BECOMES DIFFICULT TO CONTROL OR STARTLES THE DRIVER, THUS PRESENTING A SAFETY RISK.

TL* THE CONTACT OWNS A 2007 FORD F-250 SUPER DUTY. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHOOK VIOLENTLY AND CAUSED THE DOOR TO OPEN. IT BECAME DIFFICULT TO STEER AND THE ENTIRE VEHICLE OSCILLATED. IN ADDITION, THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURES BEGAN WEEKS AFTER THE VEHICLE WAS PURCHASED IN 2007. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 400.

NHTSA ID

10877122

Incident

Jun 20, 2007

Mileage

400 mi

AT 52000 MILES ENGINE STARTED MAKING TAPPING NOISE? DRIVER SEATBELT NOT RETRACTING. FRONTEND SHIMMY AT SPEEDS OF 45 TO 65 MPH. *TR

NHTSA ID

10637339

Incident

Jun 3, 2014

Mileage

52,000 mi

WE HAVE 3 OUT OF 4 TIRES SEPARATE WITH THE TREAD COMING COMPLETELY OFF OF ONE OF THE TIRES CAUSING MAJOR DAMAGE TO BED AND NUMBER OF OUR TRUCK. THE FIRST TIRE WAS WITH IN A COUPLE OF MONTHS OF PURCHASE. THE OTHER 2 TIRES HAPPEN WITH IN 30 MINUTES OF EACH OTHER. ALL UNDER 10,000 MILES OF USE. YOUR FORM DOESN'T SHOW CORRECT TIRE TYPE. THIS COMPLAINT IS ON THE FEDERAL COURGIA M/T. THANK YOU. *TR

NHTSA ID

10574165

Incident

Feb 14, 2014

I WAS TOWING A CAR HAULER AT APPROXIMATELY 65 MPH ON I-94 OUTSIDE OF CHICAGO, IL WHEN MY VEHICLE BEGAN TO VEER SLIGHTLY TO THE RIGHT AND CROSS INTO THE OTHER LANE. I TRIED TO CORRECT STEER TO THE LEFT AND MY VEHICLE DID NOT RESPOND. I BEGAN TO CROSS INTO THE NEXT LANE OF TRAFFIC AND I BEGAN TO SPIN THE STEERING WHEEL EVEN HARDER TO THE LEFT WITH NO CHANGE IN DIRECTION. I REALIZED THAT I HAD A LOSS OF STEERING AND BEGAN TO APPLY THE BRAKES TO AVOID HITTING THE BARRIER ON THE SIDE OF THE ROAD. I ENDED UP CROSSING FOUR LANES OF MODERATELY HEAVY LABOR DAY TRAFFIC WITH ZERO STEERING CONTROL AND CAME TO REST WITHIN INCHES OF THE RETAINING BARRIER ON THE SIDE OF THE ROAD. *JS

NHTSA ID

10538371

Incident

Sep 2, 2013

Mileage

99,744 mi

HIT A BUMP ON THE ROAD AND MY FRONT END STARTED SHAKING VIOLENTLY. HAD DIFFICULTY CONTROLLING THE VEHICLE UNTIL REDUCING SPEED TO APPROXIMATELY 35 TO 40 MPH AT WHICH POINT THE SHAKING STOPPED. NOTICE A SLIGHT SHIMMY WHENEVER MAKING A RIGHT HAND TURN (NEGOTIATING RIGHT CURVES ON THE HIGHWAYS). TIRE INFLATION HAS BEEN CHECKED AND NOT THE ISSUE. THIS VEHICLE HAS NOT BEEN USED OFF-ROAD OR ABUSED.IT HAS A CREW CAB AND WAS PURCHASED TO TRANSPORT PERSONNEL AND SUPPLIES. *TR

NHTSA ID

10521857

Incident

Jun 25, 2013

Mileage

22,400 mi

I WOULD LIKE TO OFFICIALLY SUBMIT A COMPLAINT ABOUT OUR FORD F250 SUPER DUTY TRUCK. THERE IS SOMETHING SERIOUSLY WRONG WITH IT AND THE FORD DEALERSHIP HAS BEEN UNABLE TO FIX IT. WE HAVE HAD THE SAME ISSUE WITH IT FOR THE LAST FEW YEARS AND THE ISSUE HAS NOT BEEN RESOLVED! WE ARE EXPERIENCING TURBULENT WOBBLING WITH THIS TRUCK AND I CAN ASSURE YOU THIS IS NOT NORMAL! THE LAST INCIDENT OCCURRED 2 DAYS AGO ON MAY 26, 2013! I HAVE CHILDREN AND FEEL THAT OUR LIVES WERE ESPECIALLY IN DANGER WHEN WE RODE IN THIS TRUCK AS WE THOUGHT THIS ISSUE WAS RESOLVED AND NO LONGER EXISTED. AS WE WERE DRIVING ON THE INTERSTATE HIGHWAY WE DROVE OVER AN UNEVEN SECTION OF THE HIGHWAY AND OUR TRUCK SUDDENLY STARTED SHAKING DANGEROUSLY OUT OF CONTROL! THANKFULLY MY HUSBAND WAS ABLE TO CONTROL THE STEERING WHEEL AND STEPPED ON THE BRAKE TO SLOW IT DOWN, OTHERWISE WHO KNOWS WHAT WOULD HAVE HAPPENED! THERE WAS TRAFFIC EVERYWHERE AND WE WERE LUCKY ENOUGH NOT TO HAVE AN ACCIDENT! THEN IT HAPPENED AGAIN A FEW HOURS LATER WHEN WE AGAIN DROVE OVER AN UNEVEN SECTION OF THE INTERSTATE. I HAVE EXPERIENCED ENOUGH OF THESE THREATENING EPISODES AND I AM VERY CONCERNED AS THIS IS ABSOLUTELY NOT NORMAL AND I CAN HONESTLY SAY THERE IS SOMETHING VERY WRONG WITH THIS VEHICLE. THIS IS A SAFETY ISSUE AND PEOPLE CAN AND WILL LOSE THEIR LIVES OVER THIS IF THIS IS NOT RESOLVED IMMEDIATELY! I HAVE CONTACTED FORD HEADQUARTERS TO SUBMIT A FORMAL COMPLAINT AND THEY MERELY TOLD ME TO CONTINUE WORKING WITH THE DEALERSHIP THAT HAS UNRESOLVED MY ISSUE. I TRUST THAT YOU WILL TAKE THIS COMPLAINT SERIOUSLY AS LIVES ARE AT STAKE BECAUSE OF THIS ISSUE. *TR

NHTSA ID

10513794

Incident

May 26, 2013

Mileage

122,500 mi

DRIVING MY 2007 F250 SD AND HIT A BUMP, FRONT END STARTED TO SHIMMY. SLOWED DOWN AND THE SHIMMY STOPPED. HAD RECEIVED A LETTER FROM FORD MOTOR COMPANY GIVING INFORMATION ABOUT THE FRONT END SHIMMY. SINCE THE FIRST INCIDENT, IT HAS OCCURED NUMEROUS TIMES. MY TRUCK IS CURRENTLY AT 87000 MILES AND THE SHIMMY HAPPENS NUMEROUS TIMES A DAY WHEN I HIT BUMPS/DIPS IN THE ROAD. DIESEL SHOP TELLS ME TO KEEP TIRES INFLATED PROPERLY, ROTATE AND BALANCE TIRES AS WELL AS PROPER ALIGNMENT AND HAVE THE STEERING DAMPNER REPLACED. STEERING DAMPNER IS BRAND NEW (3 MONTHS OLD), TIRES ARE AT PROPER INFLATION AND BALANCED AS WELL AS ALIGNMENT DONE AND THE FRONT END STILL VIBRATES, SOMETIMES VIOLENTLY TO WHERE IT IS TOUGH TO CONTROL UNTIL SPEED DROPS UNDER 40 MPH. STILL WAITING ON A FIX FOR THIS ISSUE AS THE SHIMMY IS DAILY AND IS GETTING WORSE AND I GET THE SAME TEXTBOOK ANSWER FROM FORD EVERYTIME I CALL (TIRES, INFLATION, ALIGNMENT, STEERING DAMPNER). I'M AFRAID THAT THE VIBRATION WILL GET TO THE POINT THAT PARTS WILL START BECOMING LOOSE/BREAK AND CAUSE AN ACCIDENT. *TR

NHTSA ID

10504810

Incident

Nov 22, 2011

Mileage

65,000 mi

TL* THE CONTACT OWNS A 2007 FORD F-250 SD. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY AS THE CONTACT TRAVELED OVER AN UNEVEN ROAD SURFACE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

NHTSA ID

10487532

Incident

Dec 15, 2009

Mileage

30,000 mi

When performing any transmission fluid changes or topoffs involving MERCON SP, MERCON LV has replaced all versions of MERCON SP and can be used going forward. Mixing MERCON LV and MERCON SP in the same transmission is acceptable. After 30-Jun-2023, MERCON SP ATF will no longer be manufactured and will only be available until inventory depletes.

Some 2005-2021 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet

These SKUs are Trailer Brake Control Modules. The customer communication requested return of unsold inventory due to an internal software issue. The internal software issue leads to a false check trailer brake message and Trailer Brake Controller fault whenever the brake pedal is pressed. This will cause the part to be replaced, due to repetitive dashboard warning light, even though it sends signals to the trailer brakes properly.

Some 2005-2020 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet

This SKU is a Spare Tire Hoist. Test results identified that the pull force parameter was not within specification, as a precautionary measure unsold inventory was requested to be returned for testing and containment. We don't have evidence that these test results have contributed to a product failure.

This SKU is a Spare Tire Hoist. Test results identified that the pull force parameter was not within specification, as a precautionary measure unsold inventory was requested to be returned for testing and containment. We don't have evidence that these test results have contributed to a product failure.