2007 Chrysler Pacifica AWD

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGINE IS ASSEMBLED AT THE CHRYSLER PLANT.THE POWER STEERING SYSTEM FOR THE 3.8L ENGINES ARRIVES AT THE CHRYSLER PLANT PRE-ASSEMBLED.CHRYSLER FOUND THAT IN THE 4.0L ENGINE, IT WAS POSSIBLE TO CROSS-THREAD THE TUBE NUT ON THE HIGH PRESSURE LINE DURING ITS ATTACHMENT TO THE STEERING GEAR, THUS CREATING AN IMPROPER SEAL.CHRYSLER IMPLEMENTED ASSEMBLY PLANT PROCESS CHANGES TO ELIMINATE THE POSSIBILITY OF CROSS-THREADING, AND APPLIED ADDITIONAL QUALITY CONTROL MEASURES TO DETECT POWER STEERING FLUID LEAKS.CHRYSLER STATED THAT WARRANTY AND FIELD DATA SUGGESTS THAT THESE PROCESS CHANGES HAVE MINIMIZED THE POSSIBILITY OF CROSS-THREADING.WITH REGARD TO THE VEHICLES PRODUCED PRIOR TO THE PRODUCTION CHANGE, A REVIEW OF THE WARRANTY CLAIMS INDICATES THAT THE ALLEGED DEFECT HAS NOT DECLINED IN THE 4.0L POPULATION.ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-006, TO FURTHER EVALUATE THE ISSUE.

THE CAR SHUTS OFF WHILE DRIVING. I TURN THE IGNITION OFF AND IT CRANKS BACK UP. IT DOES THIS ALMOST EVERY OTHER DAY. NO CODES COME ON THE WARNING LIGHTS DO NOT COME ON THE CAR JUST SHUTS OFF. I KNOW THIS IS AN OLDER CAR AND I JUST BOUGHT IT BUT THIS IS A HAZARD CAN CAUSE AN ACCIDENT AND POTENTIALLY KILL SOMEONE. AFTER LOOKING ONLINE THIS SEEMS TO BE A COMMON PROBLEM WITH THESE CARS EVEN THE NEW MODELS AND I CAN'T UNDERSTAND STAND WHY THERE HASN'T BEEN A RECALL TO FIX THIS ISSUE.

NHTSA ID

11197281

Incident

Apr 17, 2019

Mileage

120,000 mi

THERE IS A RUSTED HOLE IN THE SUBFRAME ENGINE CRADLE THAT WAS DISCOVERED DURING A ROUTINE OIL CHANGE

NHTSA ID

11185671

Incident

Feb 27, 2019

Mileage

102,000 mi

WHEN SLOWING DOWN OR MID DRIVING THE CAR STALLS AND TURNS OFF. TURNS BACK ON BUT STILL SHAKES TO TURN OFF. AT RED LIGHT CAR WILL STALL AND MUST BE KEPT IN NEUTRAL SO IT WONT SHUT OFF. THEN WHEN PUT INTO DRIVE CAR IS ABOUT TO STALL AGAIN AND THEN JUMPS WHEN GAS IS PRESSED TO MOVE. THIS HAS BEEN HAPPENING FOR THE PAST 3 MONTHS ON AND OFF.

NHTSA ID

11119511

Incident

Aug 12, 2018

Mileage

66,000 mi

2007 CHRYSLER PACIFICA AWD DIES WHEN SHIFTED INTO DRIVE FROM ANY POSITION. IN ORDER TO DRIVE THIS CAR IT HAS TO BE SHIFTED INTO N AND RPM'S GOTTEN TO OVER 3000 THEN PUT INTO D AND WIRH ALL THAT IT STILL CLUNKS, SHAKES, STUTTEREDS, ETC.

NHTSA ID

11098286

Incident

Nov 1, 2017

Mileage

132,000 mi

ITS VERY BAD AN FREAKING ME AND MY KIDS OUT

NHTSA ID

11022236

Incident

Jul 22, 2017

Mileage

200,900 mi

MY 2007 AWD CHRYSLER PACIFICA SHUT ITSELF OFF WHILE IT WAS BEING DRIVEN AT 55MPH ON A RURAL STATE HIGHWAY. THE ENTIRE VEHICLE SHUT OFF AND THERE WAS NO POER STEERING, ETC. IT WAS DETERMINED BY THE DEALER THE TIPM(CONTROL MODULE) FAILED. LUCKILY WE WERE NOT DRIVING IN HEAVY TRAFFIC OR FAR FROM HOME. ORDUS CHRYSLER INFORMED ME THAT WHEN THE TIMP GOES BAD THE VEHICLE WILL SHUT OFF AND NOT TURN BACK UNLESS TAKEN TO A DEALER.

NHTSA ID

10981077

Incident

Apr 14, 2017

Mileage

154,000 mi

I HAVE A CHRYSLER PACIFICA THAT AS I'VE DRIVEN IT HAS COMPLETELY SHUT OFF WHILE DRIVING DOWN THE HIGHWAY OR ROAD. IT COMPLETELY SHUT OFF AS I WAS GOING THROUGH AN INTERSECTION. I'VE HAD IT IN AND OUT OF THE REPAIR SHOP FOR THE LAST 5 MONTHS AND I'VE BEEN GIVEN DIFFERENT ANSWERS AS TO WHAT'S WRONG. NONE OF THEM HAVE SOLVED THE PROBLEM. FINALLY, TODAY I FOUND A MECHANIC THAT SAID IT WAS THE TIPM! UNFORTUNATELY FROM WHAT I'VE READ THIS IS A HUGE PROBLEM IN CHRYSLERS. I'M TERRIFIED TO DRIVE MY CAR FOR FEAR THAT I'M GOING TO BE HURT WHILE DRIVING IT. I WAS ALMOST HIT WHEN MY CAR SHUT OFF IN THE MIDDLE OF AN INTERSECTION AND HAD KIDS IN MY VEHICLE. THIS ISN'T RIGHT AND IT'S DOWNRIGHT DANGEROUS PUTTING THE CONSUMER AT SUCH A RISK. *TR

NHTSA ID

10944464

Incident

Jan 11, 2017

Mileage

72,000 mi

WHEN IT IS HOT OR WHEN HEAT IS ON FOR A WHILE AIR BAG LIGHT COMES ON AND SUN ROOF LEAK AS A RESULT IT SMELLS LIKE MILDEW IN MY CAR I DON'T REMOVER EXACT DAY BUT THESE ISSUES HAVE BEEN HAPPEN EVER SINCE I BOUGHT THE CAR LAST YEAR ..BUT LAST GUY ONLY CAM ON ONCE IN A WHILE AND SUN ROOF WAS STAINED BUT NEVER LEAKED AS BAD AS NOW BUT ALWAYS LEAKED IN PASSENGER SIDE FRONT THIS YEAR IT HAS RAIN MORE SO I CAN SEE IT AND MY CAR SMELLS

NHTSA ID

10934192

Incident

Jan 1, 2015

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

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