Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
54
Latest Apr 19, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 10, 2007
What this page shows
Our database holds 54 NHTSA owner-reported complaints for the 2007 Chrysler Pacifica AWD. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 54 · page 1 of 3
ElectricalEngineSteering
Filed Apr 19, 2019
THE CAR SHUTS OFF WHILE DRIVING. I TURN THE IGNITION OFF AND IT CRANKS BACK UP. IT DOES THIS ALMOST EVERY OTHER DAY. NO CODES COME ON THE WARNING LIGHTS DO NOT COME ON THE CAR JUST SHUTS OFF. I KNOW THIS IS AN OLDER CAR AND I JUST BOUGHT IT BUT THIS IS A HAZARD CAN CAUSE AN ACCIDENT AND POTENTIALLY KILL SOMEONE. AFTER LOOKING ONLINE THIS SEEMS TO BE A COMMON PROBLEM WITH THESE CARS EVEN THE NEW MODELS AND I CAN'T UNDERSTAND STAND WHY THERE HASN'T BEEN A RECALL TO FIX THIS ISSUE.
NHTSA ID
11197281
Incident
Apr 17, 2019
Mileage
120,000 mi
Body & structure
Filed Mar 10, 2019
THERE IS A RUSTED HOLE IN THE SUBFRAME ENGINE CRADLE THAT WAS DISCOVERED DURING A ROUTINE OIL CHANGE
NHTSA ID
11185671
Incident
Feb 27, 2019
Mileage
102,000 mi
Filed Aug 12, 2018
WHEN SLOWING DOWN OR MID DRIVING THE CAR STALLS AND TURNS OFF. TURNS BACK ON BUT STILL SHAKES TO TURN OFF. AT RED LIGHT CAR WILL STALL AND MUST BE KEPT IN NEUTRAL SO IT WONT SHUT OFF. THEN WHEN PUT INTO DRIVE CAR IS ABOUT TO STALL AGAIN AND THEN JUMPS WHEN GAS IS PRESSED TO MOVE. THIS HAS BEEN HAPPENING FOR THE PAST 3 MONTHS ON AND OFF.
NHTSA ID
11119511
Incident
Aug 12, 2018
Mileage
66,000 mi
Fuel systemPowertrain (other)Suspension
Filed May 28, 2018
2007 CHRYSLER PACIFICA AWD DIES WHEN SHIFTED INTO DRIVE FROM ANY POSITION. IN ORDER TO DRIVE THIS CAR IT HAS TO BE SHIFTED INTO N AND RPM'S GOTTEN TO OVER 3000 THEN PUT INTO D AND WIRH ALL THAT IT STILL CLUNKS, SHAKES, STUTTEREDS, ETC.
NHTSA ID
11098286
Incident
Nov 1, 2017
Mileage
132,000 mi
Driver assistanceOther / unspecified
Filed Sep 7, 2017
ITS VERY BAD AN FREAKING ME AND MY KIDS OUT
NHTSA ID
11022236
Incident
Jul 22, 2017
Mileage
200,900 mi
Electrical
Filed Apr 27, 2017
MY 2007 AWD CHRYSLER PACIFICA SHUT ITSELF OFF WHILE IT WAS BEING DRIVEN AT 55MPH ON A RURAL STATE HIGHWAY. THE ENTIRE VEHICLE SHUT OFF AND THERE WAS NO POER STEERING, ETC. IT WAS DETERMINED BY THE DEALER THE TIPM(CONTROL MODULE) FAILED. LUCKILY WE WERE NOT DRIVING IN HEAVY TRAFFIC OR FAR FROM HOME. ORDUS CHRYSLER INFORMED ME THAT WHEN THE TIMP GOES BAD THE VEHICLE WILL SHUT OFF AND NOT TURN BACK UNLESS TAKEN TO A DEALER.
NHTSA ID
10981077
Incident
Apr 14, 2017
Mileage
154,000 mi
Electrical
Filed Jan 11, 2017
I HAVE A CHRYSLER PACIFICA THAT AS I'VE DRIVEN IT HAS COMPLETELY SHUT OFF WHILE DRIVING DOWN THE HIGHWAY OR ROAD. IT COMPLETELY SHUT OFF AS I WAS GOING THROUGH AN INTERSECTION. I'VE HAD IT IN AND OUT OF THE REPAIR SHOP FOR THE LAST 5 MONTHS AND I'VE BEEN GIVEN DIFFERENT ANSWERS AS TO WHAT'S WRONG. NONE OF THEM HAVE SOLVED THE PROBLEM. FINALLY, TODAY I FOUND A MECHANIC THAT SAID IT WAS THE TIPM! UNFORTUNATELY FROM WHAT I'VE READ THIS IS A HUGE PROBLEM IN CHRYSLERS. I'M TERRIFIED TO DRIVE MY CAR FOR FEAR THAT I'M GOING TO BE HURT WHILE DRIVING IT. I WAS ALMOST HIT WHEN MY CAR SHUT OFF IN THE MIDDLE OF AN INTERSECTION AND HAD KIDS IN MY VEHICLE. THIS ISN'T RIGHT AND IT'S DOWNRIGHT DANGEROUS PUTTING THE CONSUMER AT SUCH A RISK. *TR
NHTSA ID
10944464
Incident
Jan 11, 2017
Mileage
72,000 mi
Airbags
Filed Dec 9, 2016
WHEN IT IS HOT OR WHEN HEAT IS ON FOR A WHILE AIR BAG LIGHT COMES ON AND SUN ROOF LEAK AS A RESULT IT SMELLS LIKE MILDEW IN MY CAR I DON'T REMOVER EXACT DAY BUT THESE ISSUES HAVE BEEN HAPPEN EVER SINCE I BOUGHT THE CAR LAST YEAR ..BUT LAST GUY ONLY CAM ON ONCE IN A WHILE AND SUN ROOF WAS STAINED BUT NEVER LEAKED AS BAD AS NOW BUT ALWAYS LEAKED IN PASSENGER SIDE FRONT THIS YEAR IT HAS RAIN MORE SO I CAN SEE IT AND MY CAR SMELLS
NHTSA ID
10934192
Incident
Jan 1, 2015
Driver assistanceElectricalEngine
Filed Aug 17, 2016
07 PACIFICIA WILL JUST DIE WHEN DRIVING AT LOW SPEED. NO WARNING LIGHTS COMES ON. YOU LOSE ALL CONTROL OF THE CAR. YOU CAN PUT THE CAR PARK OR NETURAL IS WILL START. YOU CAN DRIVE FOR COUPLE DAYS AND WILL DO IT AGAIN WITHOUT NOTICE. YOU TAKE TO SHOP AND THEY CAN SCAN IT DO TO NO WARNING LIGHT. THIS HAPPEN WHEN YOU TURN OR GO STRAIGHT AT A SLOW SPEED. THEY HAVE NUMEROUS COMPLAINTS FOR THIS AND NO KNOWN ANSWER IT FIX THE PROBLEM. THE CAR ONLY HAS 107000 MILES ON IT
NHTSA ID
10896669
Incident
Aug 15, 2016
Mileage
107,000 mi
Powertrain (other)
Filed Jun 20, 2016
TAKATA RECALL. MY HUSBAND WAS DRIVING IT ON FRIDAY AND MADE A NOISE, THOUGHT IT WAS TIRE BROUGHT TO TIRE PLACE AND THEY STATED THAT THE TRANSFER CASE HAS CRACKS IN IT. WE HAD THE TRANSFER CASE GO BAD IN NOVEMBER 2015 AND REPLACED IT WITH A COST OF OVER $2,000.00. NOW THE TRANSFER CASE CRACKED AND CHRYSLER IS SAYING THAT IT HAS A 3YR 100,000 WARRANTY ON IT AND WE TOOK IT TO A DEALER UNDER THEIR INSTRUCTIONS, AND THE DEALER CALLED AND SAID THAT IT IS NOT COVERED BECAUSE THE TIRES ARE OFF 1/8" OF AN INCH WHICH MADE IT CRACK, NEVER IN MY LIFE HAVE I HEARD THAT TIRES BEING LOW ON PRESSURE OR WORN CAUSE PIECES OF YOUR CAR TO CRACK!! THIS NEEDS TO BE INVESTIGATED IMMEDIATELY.
NHTSA ID
10875235
Incident
Jun 16, 2016
Mileage
91,000 mi
Driver assistance
Filed Feb 21, 2016
MY CAR WOULD BE HARD TO START AT TIMES, WINDOWS WOULD NOT WORK PROPERLY, ABS, BRAKE, ENGINE, TRACTION LIGHTS ALL CAME ON, AND THE CAR WOULD DIE FOR NO APPARENT REASON. WHEN THE CAR WAS TURNED OFF THE ABS MODULE WOULD CONTINUE TO RUN. I HAVE BROUGHT AT LEAST 2 BATTERIES, HAD BRAKES, DONE THINKING THIS WAS THE PROBLEM, NOW I FOUND OUT ITS THE TIPM MODULE.
NHTSA ID
10837353
Incident
Jul 22, 2015
Mileage
94,000 mi
Filed Feb 20, 2016
WHILE DRIVING ON THE HIGHWAY AT SPEEDS OVER 40 MPH, THE CAR STALLS AND RESTARTS; IT IS AN EXTREMELY FRIGHTENING EXPERIENCE. IT HAPPENS WHEN ACCELERATING. IT HAS HAPPENED APPROXIMATELY 10 TIMES. WE HAVE ATTEMPTED TO FIX THIS 3 TIMES WITH OUR MECHANIC. AS NO CODES ARE TRIGGERED, IT IS A GUESS AS TO WHAT TO ADDRESS. BASED ON MY RESEARCH, THIS IS NOT AN ISOLATED INCIDENT WITH THIS CAR. I ADVISE ANYONE NOT TO BUY THIS CAR AND I HOPE THAT CHRYSLER RECALLS THIS MODEL TO SAVE A LIFE. WE HAVE BEEN VERY LUCKY.
NHTSA ID
10837294
Incident
Feb 15, 2016
Mileage
130,000 mi
Filed Feb 19, 2016
ENGINE STALLS WHEN SHIFT INTO D, BUT NOT WHEN SHIFT INTO R. IT STARTED DOING THIS FEB. 14TH 2016. THERE IS NO CHECK ENGINE LIGHT THEREFORE NO OBDII CODE. IT STALL WHEN I STOP, START BACK UP AND STALL AS SOON AS I SHIFT TO D. IT'S MY DAUGHTER'S CAR SHE GOT THE CAR IN NOVEMBER 2015.
NHTSA ID
10837222
Incident
Feb 14, 2016
Mileage
96,600 mi
EngineFuel systemSteering
Filed Jan 27, 2016
MY DAUGHTER GAVE ME THIS CAR FOR MY BIRTHDAY IN 2007 WITH A RED BOW ON IT. I WAS VERY SURPRISE. AFTER THE FIRST 6 MONTHS I BEGAN HAVING PROBLEMS. THE PROBLEM I AM HAVING NOW IS SOMETHING THAT WAS REPAIRED BEFORE. I HAD THIS ISSUE ABOUT 3 YEARS AGO. WHILE I AM DRIVING, THE CAR JUST SHUT OFF, STALLING IN THE MIDDLE OF THE TRAFFIC. THE STEERING BECOMES VERY HARD. MANY TIMES I WAS IN FEAR OF AN ACCIDENT MANY TIMES. I AM DISAPPOINTED WITH THIS CAR.
NHTSA ID
10822619
Incident
Jan 19, 2016
Electrical
Filed Jan 24, 2016
I PURCHASED MY CAR THREE MONTHS AGO AND STARTED HAVING TROUBLE WITH IT ONE MONTH AFTER PURCHASE. MY CAR STALLS AND LOSES POWER RANDOMLY. HAS BEEN IN THE SHOP FOR TWO MONTHS AND THE PROBLEM STILL ISN'T FIXED.
NHTSA ID
10821926
Incident
Nov 1, 2015
Mileage
118,000 mi
Powertrain (other)
Filed Apr 24, 2015
SEEMS REAR DRIVE SHAFT IS BAD- THERE IS NO KNOWN RECALL I CAN FIND - BUT MY MECHANIC SAYS THE PARTS ARE UNAVAILABLE OR BACK ORDERED- SO IT MAKES ME WONDER IF NO PARTS ARE AVAILABLE ARE ALL THESE VEHICLES HAVING PROBLEMS! *TR
NHTSA ID
10712591
Incident
Apr 13, 2015
Mileage
69,000 mi
EngineSteering
Filed Mar 8, 2015
I WAS DRIVING APPROXIMATELY 30 MPH WHEN MY POWER STEERING STOPPED WORKING AND I NOTICED MY ENGINE HAD ALSO STOPPED. I STRUGGLED TO STEER TO THE SIDE OF THE ROAD. I TURNED THE KEY OFF (THE ENGINE WAS ALREADY OFF). I WAITED A MINUTE AND STARTED THE VEHICLE WITHOUT A PROBLEM. I DROVE DIRECTLY TO MY MECHANIC WHERE HE COULD NOT FIND A PROBLEM. THIS HAS HAPPENED 2 MORE TIMES (FOR A TOTAL OF 3 TIMES). ALL WHEN I WAS DRIVING BETWEEN 30 - 40 MPH. THE FIRST INDICATION OF A PROBLEM IS WHEN I LOOSE POWER STEERING AND NOTICE THE ENGINE HAS CUT-OUT. *TR
NHTSA ID
10692778
Incident
Sep 22, 2014
Mileage
60,000 mi
BrakesEngineSteering
Filed Nov 29, 2014
WHILE DRIVING FROM COLD START VEHICLE DIES EVERY MORNING AT LEAST ONE TIME LOOSE POWER STEERING AND BRAKES MAKES IT HARD TO COME TO A STOP OR TURN THIS I SEE IS A PROBLEM WITH OTHERS SOMEONE NEEDS TO GET THIS CHECKED OUT. NO CHECK ENG LIGHT OR ANY WARNING I'M ABLE TO POP IT INTO NEUTRAL AND RESTART BUT AM AFRAID TO LET WIFE DRIVE DUE TO HER LACK OF EXPERIENCE.. *TR
NHTSA ID
10661251
Incident
Nov 16, 2013
Mileage
97,000 mi
BrakesEngineSteering
Filed Oct 2, 2014
I WAS SLOWING DOWN TO YIELD AT A ROTARY AND MY CAR SUDDENLY SHUT DOWN CAUSING THE BRAKES AND STEERING TO NOT WORK ALMOST CAUSING A MAJOR ACCIDENT. THE SAME THING OCCURRED SEVERAL MINUTES LATER. *TR
NHTSA ID
10640812
Incident
Oct 2, 2014
Mileage
79,625 mi
Driver assistanceFuel systemSteering
Filed Sep 20, 2014
AS I WAS COMING OUT OF A PARKING LOT AT A MINIMUM SPEED ABOUT TO MAKE A RIGHT TURN THE CAR SUDDENLY CUT OFF. THE STEERING WHEEL LOCKED AND I WAS UNABLE TO MAKE TURN, THEN AS SUDDENLY AS IT SHUT OFF IT CAME BACK ON IN MID TURN. THIS HAS OCCURRED TO ME SEVERAL TIMES APPROX A YEAR AFTER BUYING THIS VEH IN 2010 AND ON SEVERAL DIFFERENT OCCASIONS, AT VARIOUS SPEEDS BUT ALWAYS AS I WOULD COMMIT TO MAKING A RIGHT TURN WOULD THE STEERING WHEEL LOCK UP ON ME AND THE CAR SHUT DOWN. *TR
NHTSA ID
10637721
Incident
Oct 18, 2011
Mileage
70,000 mi
BrakesEngineFuel system+1 more
Filed Jun 6, 2014
Crash reportedFire reported
CAR KEPT SHUTTING DOWN REGARDLESS OF SPEED. CHRYSLER SENT SPECIALIST TO DEFLECT SHIP AND REPLACED FUEL PUMPS. VEHICLE CONTINUED TO SHUT DOWN WHILE DRIVING. ATTEMPTED TO DRIVE TO AN INDEPENDENT MECHANIC, BUT CRASHED ON THE WAY. CAR SHUT DOWN ON A CURVE, STEERING FAILED, BRAKES LOCKED HE HIT A TREE. THIS ACCIDENT COULD'VE BEEN A FATALITY. CAR WAS TOTALED! CHRYSLER IS NOT ASSUMING ANY RESPONSIBILITY AND CLOSED THE CASE. I WILL NEVER BUY ANOTHER ONE!!!! *TR
NHTSA ID
10596739
Incident
Mar 23, 2013
Mileage
99,000 mi
Engine
Filed May 16, 2014
CAR WILL TURN OFF UNEXPECTEDLY WITH NO ERROR CODE/CHECK ENGINE LIGHT WHILE DRIVING DOWN THE ROAD! IT DOES NOT HAPPEN ON A NORMAL BASIS BUT IT HAS HAPPENED ABOUT 10 TIMES SINCE I PURCHASED THIS VEHICLE IN MARCH 2014. *TR
NHTSA ID
10588871
Incident
Mar 7, 2014
Mileage
79,000 mi
Driver assistanceEnginePowertrain (other)
Filed Mar 27, 2014
ABOUT A WEEK PRIOR THE VEH WAS DRIVING VERY SLUGGISH AND WOULD NOT RESUME NORMAL UNTIL REACHING 50MPH, THEN THE NEXT WEEK WHILE DRIVING AT ABOUT 35MPH THE VEH BEGAN SHAKING VERY BAD FORCING ME TO DROP SPEED TO ABOUT 15MPH. TOOK IT TO A MECHANIC AND WAS TOLD I NEEDED A REAR DRIVE SHAFT AND ENGINE MOUNTS AND FROM WHAT I HEAR THIS IS A COMMON PROBLEM WITH THESE VEHS. DRIVE SHAFT IS WELL OVER $1000.00 NOT TO MENTION LABOR, SOMETHING NEEDS TO BE DONE. *TR
NHTSA ID
10575114
Incident
Mar 3, 2014
Mileage
76,000 mi
Engine
Filed Mar 19, 2014
THE VEHICLE SHUTS OFF WHILE DRIVING. THIS HAS OCCURRED SIX TIMES SINCE FEBRUARY 1, 2014 (A PERIOD OF ABOUT SEVEN WEEKS). EACH TIME I HAVE BEEN LUCKY ENOUGH TO GUIDE THE VEHICLE OFF TO THE SIDE OF THE ROAD, IN SPITE OF THE LOSS OF STEERING AND BRAKING. THE VEHICLE RESTARTED WITH NO MAJOR PROBLEM EACH TIME. ALSO, THE ENGINE SPONTANEOUSLY REVVED AS THE VEHICLE LOST FORWARD MOMENTUM ON ONE OCCASION (ON A DATE PRECEDING THE FIFTH SHUTOFF EVENT), BUT REGAINED NORMAL OPERATION WITHIN SECONDS. ON THAT OCCASION I TOOK THE VEHICLE IMMEDIATELY TO THE DEALER FOR ANALYSIS; THEY UPDATED A COMPUTER MODULE. THE SHUTOFF HAS OCCURRED TWICE SINCE THE DEALER FIXED THE COMPUTER COMPONENT. ALL EVENTS OCCURRED WITHIN TWO TO FIVE MINUTES OF DRIVING THE CAR AFTER IT HAD BEEN SITTING FOR SEVERAL HOURS (COLD START?). MY RESEARCH SHOWS THAT THIS IS A FREQUENTLY REPORTED PROBLEM WITH THE 2007 PACIFICA, AND THAT THE VEHICLE WAS RECALLED FOR THE PROBLEM IN MODEL YEARS 2004 - 2006. I PROVIDED A PRINTOUT OF MY RESEARCH TO THE DEALER, AND THEY HAVE HAD THE VEHICLE FOR FIVE BUSINESS DAYS WITHOUT BEING ABLE TO REPRODUCE THE PROBLEM. I REPORTED THE PROBLEM BY PHONE TO CHRYSLER, BUT THEIR COMPLAINT LINE DOES NOT OFFER SOLUTIONS (AND APPARENTLY DOES NOT PROVIDE FEEDBACK). *TR
NHTSA ID
10573374
Incident
Feb 2, 2014
Mileage
95,000 mi
BrakesEngineOther / unspecified+1 more
Filed Mar 1, 2014
I WAS DRIVING THE CAR TO THE GAS STATION TO PUT GAS IN IT AND THE CAR SHUT OFF AS I WAS PULLING UP TO THE GAS STATION AND THERE WAS A CAR COMING TOWARDS ME AND THE CAR HAD THE RIGHT OF WAY. I HAD TO LITERALLY STOP MY CAR AND RUN TO THE FRONT OF THE CAR THAT WAS COMING TOWARDS ME IN ORDER TO PREVENT AND ACCIDENT OF THE CAR RUNNING INTO MY CAR. I KNOW IT HAD ENOUGH FUEL I KEEP MY TANK FULL AND JUST WANTED TO FILL IT ALL THE WAY UP SINCE I HAD EXTRA FUNDS THAT WEEK. EVER SINCE THE SHUT OFF THE CAR HAD BEEN SPUTTERING AND HAVING TROUBLE SWITCHING GEARS. I JUST PURCHASED THIS CAR AND IT HAS BEEN A DISAPPOINTMENT, ONE AFTER THE OTHER!!!!! THEN THERE'S AN ISSUE WITH THE FRONT END WHERE YOU HEAR A POPPING SOUND IF YOU SHOULD HAVE TO UNEXPECTEDLY HAVE TO HIT THE BRAKES OR IF YOU GO OVER A SPEED BUMP. *TR
NHTSA ID
10566641
Incident
Feb 5, 2014
Mileage
85,794 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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