Owner-reported complaints naming the fuel system system, filed with NHTSA
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Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2007 Chrysler Pacifica AWD submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
2007 CHRYSLER PACIFICA AWD DIES WHEN SHIFTED INTO DRIVE FROM ANY POSITION. IN ORDER TO DRIVE THIS CAR IT HAS TO BE SHIFTED INTO N AND RPM'S GOTTEN TO OVER 3000 THEN PUT INTO D AND WIRH ALL THAT IT STILL CLUNKS, SHAKES, STUTTEREDS, ETC.
MY DAUGHTER GAVE ME THIS CAR FOR MY BIRTHDAY IN 2007 WITH A RED BOW ON IT. I WAS VERY SURPRISE. AFTER THE FIRST 6 MONTHS I BEGAN HAVING PROBLEMS. THE PROBLEM I AM HAVING NOW IS SOMETHING THAT WAS REPAIRED BEFORE. I HAD THIS ISSUE ABOUT 3 YEARS AGO. WHILE I AM DRIVING, THE CAR JUST SHUT OFF, STALLING IN THE MIDDLE OF THE TRAFFIC. THE STEERING BECOMES VERY HARD. MANY TIMES I WAS IN FEAR OF AN ACCIDENT MANY TIMES. I AM DISAPPOINTED WITH THIS CAR.
AS I WAS COMING OUT OF A PARKING LOT AT A MINIMUM SPEED ABOUT TO MAKE A RIGHT TURN THE CAR SUDDENLY CUT OFF. THE STEERING WHEEL LOCKED AND I WAS UNABLE TO MAKE TURN, THEN AS SUDDENLY AS IT SHUT OFF IT CAME BACK ON IN MID TURN. THIS HAS OCCURRED TO ME SEVERAL TIMES APPROX A YEAR AFTER BUYING THIS VEH IN 2010 AND ON SEVERAL DIFFERENT OCCASIONS, AT VARIOUS SPEEDS BUT ALWAYS AS I WOULD COMMIT TO MAKING A RIGHT TURN WOULD THE STEERING WHEEL LOCK UP ON ME AND THE CAR SHUT DOWN. *TR
CAR KEPT SHUTTING DOWN REGARDLESS OF SPEED. CHRYSLER SENT SPECIALIST TO DEFLECT SHIP AND REPLACED FUEL PUMPS. VEHICLE CONTINUED TO SHUT DOWN WHILE DRIVING. ATTEMPTED TO DRIVE TO AN INDEPENDENT MECHANIC, BUT CRASHED ON THE WAY. CAR SHUT DOWN ON A CURVE, STEERING FAILED, BRAKES LOCKED HE HIT A TREE. THIS ACCIDENT COULD'VE BEEN A FATALITY. CAR WAS TOTALED! CHRYSLER IS NOT ASSUMING ANY RESPONSIBILITY AND CLOSED THE CASE. I WILL NEVER BUY ANOTHER ONE!!!! *TR
WE HAVE HAD MULTIPLE ISSUES WITH THIS VEHICLE. AROUND 60,000 MILES THE CAR DIED SEVERAL TIMES WHICH WAS FIXED. THEN 2/11/2013 THE CAR HAD A PROBLEM WITH I BELIEVE WAS THE FUEL LINE. CAR WOULD ACT LIKE IT WAS GOING TO DIE AND SMOKING LIKE CRAZY WHEN PRESSED GAS, SMELLED LIKE GAS.. WE GOT IT TO THE DEALER SERVICE AND THE FIXED IT - COST $1100. 3 WEEKS LATER WHILE GETTING ONTO A FREEWAY IN TRAFFIC, I PRESSED THE GAS TO ACCELERATE, HEARD A BANG LIKE SOMETHING BLEW UP IN THE ENGINE, CAR WAS SMOKING IN THE EXHAUST AND THE IMMEDIATELY DIED. IT WAS TOWED TO THE DEALER WHERE WE WERE LATER INFORMED A ROD HAD COME LOOSE AND PUT A GASH IN THE ENGINE AND OIL PAN. CALLED IT A CATASTROPHIC FAILURE AND ONLY FIXED AT ENORMOUS COST. CAR DEAD AT 82,625 MILES. 5 YEARS OLD. IF THIS "ROD" WOULD HAVE BROKE LOOSE ANY OTHER TIME OR WHILE DRIVING FASTER IN MIDDLE LANE, WE COULD HAVE BEEN KILLED, SINCE IT WAS RUSH HOUR. I HAD 2 YOUNG KIDS WITH ME AT THE TIME. CHRYSLER IS PUTTING LIVES AT RISK WITH FAULTY PRODUCTS. PURCHASED BRAND NEW, MAINTAINED AND DID ALL REQUIRED MAINTENANCE THROUGH DEALER. HAD TO PURCHASE NEW CAR, NOT A CHRYSLER. *TR
BEGINNING IN JULY 2011 THE GAS GAUGE BECAME ERRATIC. IT WOULD SHOW 1/2 TANK AND 200MILES TO EMPTY. WITHIN 20 MILES IT WOULD SHOW LOW FUEL AND SHORTLY AFTER RUN OUT OF GAS. AROUND THE SAME TIME THE FUEL TANK WOULD TAKE A VERY LONG TIME TO FILL. THE NOZZLE KEEPS KICKING OFF AS IF THE TANK WERE FULL. THE ONLY WAY TO FUEL IT IS TO GENTLY SQUEEZE THE NOZZLE AND TRICKLE IT IN. THE FASTEST IT WILL TAKE FUEL IS SLOW ENOUGH THAT YOU CAN ACTUALLY COUNT THE PENNIES ON THE PUMP AS THEY GO UP. AFTER E-MAILING CHRYSLER NO LESS THAN 7 TIMES AND FINALLY DEMANDING TO SPEAK TO A SUPERVISOR I RECEIVED A PHONE CALL TODAY,12/29/2011. I HAD HIM ON THE PHONE FOR 40 MINUTES AND GOT NOWHERE. THE LAST E-MAIL THEY SENT ME SAID THE ANSWER WOULD REMAIN THE SAME, WHICH TELLS ME THERE WAS A PREDETERMINED ANSWER TO MY PROBLEM. I ASKED THE SUPERVISOR WHO CALLED ME FOR A PHONE NUMBER I COULD CALL TO SPEAK TO SOMEONE HIGHER THAN HIM AND WAS TOLD "WE DON'T DO THAT." I CANNOT SEE HOW A CAR THAT IS 5 YEARS OLD NEEDS A NEW FUEL PUMP AND A NEW FUEL TANK. HE SAID THIS IS THE FIRST CASE HE HAS SEEN ON THIS ISSUE BUT I HAVE FOUND NEARLY 100 CASES IDENTICAL TO MINE ON-LINE. I ALSO CALLED 7 DEALERS IN 5 STATES AND THEY HAVE ALL HEARD OF THIS PROBLEM AND KNEW JUST WHAT THE CAR NEEDS. PARTS AND LABOR COMES TO JUST OVER $1500.00. I WOULD GREATLY APPRECIATE ANY HELP OR ADVICE YOU COULD PROVIDE. THANK YOU. *KB
MY 2007 CHRYSLER PACIFICA STALLS WHILE DRIVING. WE HAVE ONLY OWNED IT FOR 9 MONTHS BUT IN THAT TIME WE HAVE HAD FIVE STALLING ISSUES. OUR LOCAL DEALERSHIP HAS TRIED CLEANING VARIOUS PARTS OF THE TRANSMISSION, BUT IT CONTINUES TO STALL. I NOTICED THAT 2003 TO 2006 PACIFICA'S WERE RECALLED FOR A SIMILAR ISSUE. *TR
MY WIFE HIT A POTHOLE IN THE STREET WITH OUR 2007 CHRYSLER PACIFICA. THE CAR WAS DRIVABLE AFTER THE INCIDENT, BUT HER AND MY GRANDDAUGHTER SMELLED GASOLINE. THEY PROCEEDED TOWARD HOME AND NOTICED THE GAS GAUGE WAS GOING DOWN VERY QUICKLY. THEY GOT HOME WITH THE GAS GAUGE READING EMPTY, THEY HAD TRAVELED ABOUT 3 TO 4 MILES AND LOST 3/4 OF A TANK OF GAS. I LOOKED UNDER THE CAR AND SAW A GASH IN THE BOTTOM FRONT OF THE PLASTIC GAS TANK ABOUT 2" LONG. THIS WAS DISTURBING TO ME BECAUSE THE FRONT CORNER OF THE TANK HAS NO PROTECTION. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .