Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Apr 19, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
20%
of 54 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2007 Chrysler Pacifica AWD submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
ElectricalEngineSteering
Filed Apr 19, 2019
THE CAR SHUTS OFF WHILE DRIVING. I TURN THE IGNITION OFF AND IT CRANKS BACK UP. IT DOES THIS ALMOST EVERY OTHER DAY. NO CODES COME ON THE WARNING LIGHTS DO NOT COME ON THE CAR JUST SHUTS OFF. I KNOW THIS IS AN OLDER CAR AND I JUST BOUGHT IT BUT THIS IS A HAZARD CAN CAUSE AN ACCIDENT AND POTENTIALLY KILL SOMEONE. AFTER LOOKING ONLINE THIS SEEMS TO BE A COMMON PROBLEM WITH THESE CARS EVEN THE NEW MODELS AND I CAN'T UNDERSTAND STAND WHY THERE HASN'T BEEN A RECALL TO FIX THIS ISSUE.
NHTSA ID
11197281
Incident
Apr 17, 2019
Mileage
120,000 mi
EngineFuel systemSteering
Filed Jan 27, 2016
MY DAUGHTER GAVE ME THIS CAR FOR MY BIRTHDAY IN 2007 WITH A RED BOW ON IT. I WAS VERY SURPRISE. AFTER THE FIRST 6 MONTHS I BEGAN HAVING PROBLEMS. THE PROBLEM I AM HAVING NOW IS SOMETHING THAT WAS REPAIRED BEFORE. I HAD THIS ISSUE ABOUT 3 YEARS AGO. WHILE I AM DRIVING, THE CAR JUST SHUT OFF, STALLING IN THE MIDDLE OF THE TRAFFIC. THE STEERING BECOMES VERY HARD. MANY TIMES I WAS IN FEAR OF AN ACCIDENT MANY TIMES. I AM DISAPPOINTED WITH THIS CAR.
NHTSA ID
10822619
Incident
Jan 19, 2016
EngineSteering
Filed Mar 8, 2015
I WAS DRIVING APPROXIMATELY 30 MPH WHEN MY POWER STEERING STOPPED WORKING AND I NOTICED MY ENGINE HAD ALSO STOPPED. I STRUGGLED TO STEER TO THE SIDE OF THE ROAD. I TURNED THE KEY OFF (THE ENGINE WAS ALREADY OFF). I WAITED A MINUTE AND STARTED THE VEHICLE WITHOUT A PROBLEM. I DROVE DIRECTLY TO MY MECHANIC WHERE HE COULD NOT FIND A PROBLEM. THIS HAS HAPPENED 2 MORE TIMES (FOR A TOTAL OF 3 TIMES). ALL WHEN I WAS DRIVING BETWEEN 30 - 40 MPH. THE FIRST INDICATION OF A PROBLEM IS WHEN I LOOSE POWER STEERING AND NOTICE THE ENGINE HAS CUT-OUT. *TR
NHTSA ID
10692778
Incident
Sep 22, 2014
Mileage
60,000 mi
BrakesEngineSteering
Filed Nov 29, 2014
WHILE DRIVING FROM COLD START VEHICLE DIES EVERY MORNING AT LEAST ONE TIME LOOSE POWER STEERING AND BRAKES MAKES IT HARD TO COME TO A STOP OR TURN THIS I SEE IS A PROBLEM WITH OTHERS SOMEONE NEEDS TO GET THIS CHECKED OUT. NO CHECK ENG LIGHT OR ANY WARNING I'M ABLE TO POP IT INTO NEUTRAL AND RESTART BUT AM AFRAID TO LET WIFE DRIVE DUE TO HER LACK OF EXPERIENCE.. *TR
NHTSA ID
10661251
Incident
Nov 16, 2013
Mileage
97,000 mi
BrakesEngineSteering
Filed Oct 2, 2014
I WAS SLOWING DOWN TO YIELD AT A ROTARY AND MY CAR SUDDENLY SHUT DOWN CAUSING THE BRAKES AND STEERING TO NOT WORK ALMOST CAUSING A MAJOR ACCIDENT. THE SAME THING OCCURRED SEVERAL MINUTES LATER. *TR
NHTSA ID
10640812
Incident
Oct 2, 2014
Mileage
79,625 mi
Driver assistanceFuel systemSteering
Filed Sep 20, 2014
AS I WAS COMING OUT OF A PARKING LOT AT A MINIMUM SPEED ABOUT TO MAKE A RIGHT TURN THE CAR SUDDENLY CUT OFF. THE STEERING WHEEL LOCKED AND I WAS UNABLE TO MAKE TURN, THEN AS SUDDENLY AS IT SHUT OFF IT CAME BACK ON IN MID TURN. THIS HAS OCCURRED TO ME SEVERAL TIMES APPROX A YEAR AFTER BUYING THIS VEH IN 2010 AND ON SEVERAL DIFFERENT OCCASIONS, AT VARIOUS SPEEDS BUT ALWAYS AS I WOULD COMMIT TO MAKING A RIGHT TURN WOULD THE STEERING WHEEL LOCK UP ON ME AND THE CAR SHUT DOWN. *TR
NHTSA ID
10637721
Incident
Oct 18, 2011
Mileage
70,000 mi
BrakesEngineFuel system+1 more
Filed Jun 6, 2014
Crash reportedFire reported
CAR KEPT SHUTTING DOWN REGARDLESS OF SPEED. CHRYSLER SENT SPECIALIST TO DEFLECT SHIP AND REPLACED FUEL PUMPS. VEHICLE CONTINUED TO SHUT DOWN WHILE DRIVING. ATTEMPTED TO DRIVE TO AN INDEPENDENT MECHANIC, BUT CRASHED ON THE WAY. CAR SHUT DOWN ON A CURVE, STEERING FAILED, BRAKES LOCKED HE HIT A TREE. THIS ACCIDENT COULD'VE BEEN A FATALITY. CAR WAS TOTALED! CHRYSLER IS NOT ASSUMING ANY RESPONSIBILITY AND CLOSED THE CASE. I WILL NEVER BUY ANOTHER ONE!!!! *TR
NHTSA ID
10596739
Incident
Mar 23, 2013
Mileage
99,000 mi
EngineExterior lightingSteering
Filed Dec 1, 2013
DRIVING AT <15MPH AND AT >45MPH SPEEDS THE WHOLE CAR SHUTS OFF. NO ENGINE LIGHTS NO WARNING JUST CUTS OFF. STILL CONTINUING THE ISSUE HAS BEEN LOOKED AT AND SINCE NO LIGHTS ARE ON THEY CANT FIND IT. I HAUL MY 3 GRANDDAUGHTERS IN THIS CAR AND THE SAFETY WORRIES ME ABOUT IT. *TR
NHTSA ID
10554231
Incident
Dec 20, 2012
EngineSteering
Filed Apr 22, 2013
JUST BOUGHT THIS VEHICLE FROM DODGE DEALERSHIP. ONE FOUR DIFFERENT OCCASIONS A COUPLE AT LOW SPEED <15 AND A COUPLE AT HIGHER SPEED >40 THE VEHICLE STALLS OR TURNS OFF. YOU LOSE POWER STEERING (HARD TO CONTROL) AND BRAKING(HARD TO PRESS PEDAL). NO ENGINE LIGHTS OR WARNING LIGHTS TO SHOW FAILURE ANYWHERE. VEHICLE STARTS RIGHT BACK UP AND MAY NOT DO IT AGAIN FOR WEEKS. FROM WHAT I HAVE BEEN READING THERE IS NO SURE FINDINGS TO THE CAUSE AND MAYBE A TSB OUT THERE BY NOW SHOWS THE PROBLEM. I AM WORRIED ABOUT THE QUALITY OR SAFETY OF MY FAMILY SHOULD THE WIFE BE DRIVING THE VEHICLE AT A RATE OF SPEED AND IT CUT OUT ON HER AND SHE PANIC OR BE IN RUSH TRAFFIC. IT NOT ONLY ENDANGERS HER BUT ANY VEHICLE AROUND HER. BEFORE I TAKE IT TO THE DEALERSHIP AND PAY LOTS OF MONEY I DON'T HAVE I NEED TO KNOW WHAT MY OPTIONS ARE AND WHY IT APPEARS THIS HAS BEEN AN ISSUE AND NOT RESOLVED. IF YOU PUT IN GOOGLE 2007 PACIFICA AWD STALLING WHILE DRIVING YOU GET MORE THAN ENOUGH RESPONSES AND IT LED ME TO HERE EVEN. I WOULD WHOLE HEARTEDLY APPRECIATE ANY AND ALL INFORMATION AND ACTIONS I CAN DO TO GET THIS FIXED AND RESOLVED FOR MY FAMILY. *TR
NHTSA ID
10509176
Incident
Mar 4, 2013
Mileage
91,250 mi
EngineSteering
Filed Jan 2, 2013
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED AND THEN THE CHECK ENGINE LIGHT ILLUMINATED. TO RESTART THE VEHICLE, IT HAD TO BE SHIFTED INTO NEUTRAL. THE CONTACT ALSO STATED THAT THE POWER STEERING ASSIST WOULD FAIL INTERMITTENTLY. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 104,000.
NHTSA ID
10490681
Incident
Feb 15, 2007
Steering
Filed Sep 10, 2007
Fire reported
TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA AWD. WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING SUDDENLY FAILED AND SMOKE BEGAN TO RISE FROM UNDER THE HOOD. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CONTACT HAS NOT HEARD FROM THEM TO KNOW THE CONDITION OF HIS VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 1,200. PHONE INTERVIEW UPDATE (OCTOBER 3): DROVE FOR 20 MILES, STEERING THEN ACTED ABNORMAL. WHILE PARKING, MY WIFE NOTICED SMOKE FROM UNDER THE HOOD. THEN THE VEHICLE CAUGHT FIRE UNDER THE DRIVER SIDE OF THE HOOD NEAR THE FRONT. THERE WAS A TRAIL OF FLUID ON THE GROUND. THE COMPLAINANT BELIEVES THAT POWER STEERING FLUID LEAKED AND IGNITED. NO AFTER-MARKET ITEMS WERE INSTALLED IN VEHICLE. NO ACCESSORIES WERE USED AT THE TIME OF FIRE. A CHRYSLER REPRESENTATIVE TOOK A REPORT OVER THE PHONE AND CHRYSLER PAID ME FOR THE VEHICLE.
NHTSA ID
10202362
Incident
Aug 28, 2007
Mileage
1,200 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own