EngineFuel system
Filed Jun 3, 2025
The contact owns a 2015 Ford F-250. The contact stated that while driving at various speeds, there was an abnormal ticking sound coming from the engine while depressing the accelerator pedal. The contact stated that after accelerating from a stop light, the vehicle started to sputter with the check engine warning illuminated. The contact pulled over and had the vehicle towed to the dealer. While at the dealer, a fault code for the fuel pump failure was retrieved. The contact was informed that shards of metal had entered the fuel system, and the contact was provided an estimate for the repair. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not yet repaired. The failure mileage was approximately 122,000.
- NHTSA ID
- 11664593
- Incident
- May 27, 2025
- Mileage
- 122,000 mi
Fuel system
Filed Apr 29, 2025
The contact owns a 2015 Ford F-250. The contact stated that while operating the vehicle, the odor of fuel was present inside the cabin of the vehicle. The contact stated that a second motorist alerted the contact that fuel was leaking from underneath the vehicle. The contact stopped to inspect the vehicle and after raising the hood, it was discovered that diesel fuel was leaking from the top fuel filter. The contact later purchased and replaced the fuel filter, and the vehicle was repaired. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 105,000.
- NHTSA ID
- 11657539
- Incident
- Apr 24, 2025
- Mileage
- 105,000 mi
EngineFuel system
Filed Apr 14, 2025
The contact owns a 2015 Ford F-250. The contact stated that upon taking the vehicle to an independent mechanic for an inspection, the mechanic discovered metal shavings inside the engine oil. The manufacturer was notified of the failure, and the contact was referred to a Ford dealer for a diagnostic test. The contact was informed that the failure was related to a defective fuel pump. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired and remained with the independent mechanic. The failure mileage was approximately 61,000.
- NHTSA ID
- 11654470
- Incident
- Apr 1, 2025
- Mileage
- 61,000 mi
Fuel system
Filed Jan 8, 2025
The upper fuel filter plastic housing cracks and leaks fuel on hot parts and has produced fires on other vehicles, not this one. I have had this replaced twice in the past, this will be the third time. There are no warning lamps or other warnings. Only the smell of fuel.
- NHTSA ID
- 11634931
- Incident
- Jan 6, 2025
Fuel system
Filed Nov 19, 2024
The contact owns a 2015 Ford F-250 SD. The contact stated while driving at an undisclosed speed, the contact noticed an odor of burning fuel inside the vehicle. The contact stopped and parked the vehicle at a relative's residence. The contact noticed smoke coming from under the hood. The contact opened the hood and inspected the engine compartment and became aware that the upper filter housing was cracked. In addition, there was fuel spraying into the engine bay. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000. The VIN was unavailable.
- NHTSA ID
- 11626255
- Incident
- Nov 18, 2024
- Mileage
- 112,000 mi
EngineFuel system
Filed Aug 23, 2024
The contact owns a 2015 Ford F-250. The contact stated that while driving at 65 MPH, there was an abnormal sound coming from the engine compartment, with the check engine warning light illuminated. The contact stated that there was white smoke coming from the rear of the vehicle. The vehicle lost motive power and the contact pulled over to the side of the road and turned off the vehicle. The vehicle was unable to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to another dealer where it was diagnosed and determined that the fuel system and the engine was damaged. The contact was informed that the fuel system and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.
- NHTSA ID
- 11610465
- Incident
- Aug 14, 2024
- Mileage
- 115,000 mi
Fuel system
Filed Jun 26, 2024
my f250 super duty just completely stopped running while driving down the interstate, i then had the vehicle towed to the ford dealer where i purchased it in 2015. after the shop examination they found that the high pressure cp4 fuel pump had came apart and contaminated the fuel system entirely. The shop forman called and advised me of the problem and that it would cost 16,000.00 to have it fixed. he also advised me the this was a ongoing problem that they have had with this particular fuel pump, and that they had recall on the trucks from 2011 to 2018 for this. but he told me that my vin number was not on the recall list. he said that i would have to pay out of pocket to have the repairs done. I THEN CONTACTED FORD MANUFACTORING about this, the service lady that i spoke to said that there was nothing they could do because my truck was not on the recall list. To me this is a big safety measure, because when it quit, if i haven't been in an area where i was able to get out off the road there could have been a very serious accident. i feel that an issue like this that ford knows they have and continue using the same pumps should be there responsibility. I had know visible or any warnings sign of this was going to happen. this truck i purchased new and have put every mile on it and had this truck service very regularly. i have all the service records, just had the fuel filters and oil changed about 2 weeks before this happened. Thank you for your time. PLEASE ADVISE.
- NHTSA ID
- 11596660
- Incident
- Jun 3, 2024
EngineFuel systemPowertrain (other)
Filed Jun 21, 2024
Consistent oil leaks. The cars are manufactured poorly and this is a horrible but common issue that Ford has yet to come up with a fix.
- NHTSA ID
- 11595668
- Incident
- Feb 2, 2024
Fuel system
Filed Feb 22, 2024
The contact owns a 2015 Ford F-250 The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed diesel particulate filter. The contact was informed that the diesel particulate filter needed to be replaced. The dealer advised the contact that there was a Customer Satisfaction Program for the repair, but the vehicle was not eligible. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 85,000.
- NHTSA ID
- 11573367
- Incident
- Feb 12, 2024
- Mileage
- 85,000 mi
Fuel system
Filed Feb 21, 2024
The contact owned a 2015 Ford F-250. The contact stated while the driver was driving 70 MPH, the vehicle shut off inadvertently. The contact's fiancé was able to pull to the side of the road. There was no warning light illuminated. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the Bosch CP4 high pressure fuel injector pump failure caused metal shavings to enter the fuel filter, causing the vehicle to stall. The mechanic replaced the fuel system assembly. The contact stated that the transmission later failed, and the vehicle was sold. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 189,000.
- NHTSA ID
- 11573126
- Incident
- Nov 15, 2022
- Mileage
- 189,000 mi
Fuel system
Filed Aug 8, 2023
The contact owns a 2015 Ford F-250. The contact was exiting a highway ramp at approximately 60 MPH when the check engine and reduced engine power warning lights illuminated. The contact pulled over, stopped the vehicle, turned off, and restarted the vehicle to reset the warning lights. The contact stated that the warning lights again became illuminated, and the vehicle started to lose motive power. The contact was able to safely reach his destination and later the vehicle was taken to an independent mechanic where the vehicle was diagnosed, and it was determined that the fuel pressure sensor needed to be replaced. The vehicle was test-driven and several unknown warning lights were illuminated. The vehicle was driven back to the mechanic who drained a fuel line and discovered metal shavings in the line. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 284,000.
- NHTSA ID
- 11537258
- Incident
- Aug 1, 2023
- Mileage
- 284,000 mi
Fuel system
Filed Aug 7, 2023
The contact owns a 2015 Ford F-250. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the diesel particulate filter (DPF) had failed, and the failure was related to Ford Campaign Number: 20M06-2. The vehicle was then taken to the dealer, who informed the contact that the vehicle was not covered under the Campaign. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 111,000.
- NHTSA ID
- 11537011
- Incident
- Mar 7, 2023
- Mileage
- 111,000 mi
Fuel system
Filed Jun 20, 2023
The contact owns a 2015 Ford F-250. The contact stated while driving 55 MPH, the vehicle went into "Reduced Engine Power” mode and decelerated to 20 MPH. The contact pulled over to the side of the road. The vehicle was towed to a certified mechanic who diagnosed that the fuel system had failed. The fuel pressure regulator was replaced however, the vehicle remained in "Reduced Engine Power" mode. The vehicle was taken to the dealer who diagnosed that the fuel pressure regulator failed again and needed to be replaced. The contact informed the dealer that the fuel pressure regulator had been previously replaced. The dealer re-inspected the vehicle and informed the contact that the fuel tank was rusted, and the fuel pump, injector pump, and fuel system needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 101,000.
- NHTSA ID
- 11527852
- Incident
- May 30, 2023
- Mileage
- 101,000 mi
Fuel system
Filed Nov 8, 2022
Known Faulty Bosch CP4 fuel pump placed on vehicles with Fords knowledge of the issue. This fuel pump is known to fail and cause thousands of dollars in damage and repair cost. As a good business practice Ford should issue a recall on all vehicles that this faulty fuel pump was installed on
- NHTSA ID
- 11492802
- Incident
- Oct 28, 2022
Fuel system
Filed Oct 19, 2022
The contact owns a 2015 Ford F-250. The contact stated that while driving at an undisclosed speed, there was smoke coming from underneath the hood with an unknown fluid splattering onto the front windshield. Additionally, an abnormally strong diesel odor was detected while the vehicle was parked and while driving. Upon inspection, the contact noticed there was fluid leaking underneath the hood and dripping down to the fender. The vehicle was taken to an independent mechanic who diagnosed that the engine block was cracked. The vehicle was then towed to the dealer where it was diagnosed with a faulty fuel filter housing and that the fuel filter assembly needed to be replaced. The dealer replaced the fuel filter assembly. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 50,000.
- NHTSA ID
- 11489998
- Incident
- Oct 2, 2022
- Mileage
- 50,000 mi
Fuel system
Filed Oct 18, 2021
The contact owns a 2015 Ford F-250. The contact stated while pulling a trailer and driving 65 MPH, the check engine warning light and powering down warning message were illuminated. The contact stated that he continued driving for a mile before the vehicle started to decelerate. The contact parked on the side of the road. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that shards of metal were found inside the fuel line and fuel filter. The vehicle was repaired. A dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was 82,111.
- NHTSA ID
- 11437151
- Incident
- Feb 1, 2021
- Mileage
- 82,111 mi
Fuel system
Filed Jul 20, 2021
there is a severe fuel leak when the fuel pump is powered on from a fitting on the top of the fuel tank. This is the second time it has happened to me. first instance was supposedly repaired at the dealership who suggested it was a freak occurrence possibly caused by some road trash kicked up but there was no hard evidence either offered or given even though I asked. When the tow truck came to pick up my truck the driver mentioned that this is not an isolated incident that is becoming more common. The potential for a fire and/or explosion is very great in my opinion.
- NHTSA ID
- 11425671
- Incident
- Jul 19, 2021
EngineFuel system
Filed Jun 9, 2020
I WAS HEADING FROM CIBOLO, TX TO KINGSVILLE, TX. (DISTANCE 181 MILES) UPON ARRIVING AT DESTINATION I SHUT DOWN MY TRUCK. AFTER APPROXIMATELY ONE HOUR, I STARTED MY TRUCK AND THE CHECK ENGINE LIGHT CAME ON. I CONNECTED MY OBD READER AND IT IDENTIFIED THE FAULT CODE P21B0 (I DID NOT CLEAR ANY CODES). FROM MY RESEARCH IT RELATES TO THE 'REDUCTANT LEVEL SENSOR 'C' CIRCUIT HIGH'. AFTER RESEARCHING MORE INFORMATION I STARTED LOOKING THROUGH THE INFORMATION CENTER UNDER THE VEHICLE SETTING AND NOTICED THE DEF LEVEL WAS BELOW HALF (I NEVER GOT A POP UP OR NOTIFICATION FROM THE INFORMATION CLUSTER). IN THE PAST THE INFORMATION CLUSTER WOULD DISPLAY THE LEVEL NOTIFICATION WITHOUT AN ENGINE LIGHT COMING ON. THIS TIME IT DID NOT. I PURCHASED SOME DEF AND FILLED THE TANK. IT ONLY TOOK TWO GALLONS OF DEF. THE ENGINE LIGHT REMAINED ON THE REST OF THE DAY DRIVING AROUND AFTER FILLING THE DEF TANK AND THE DEF 'BELOW HALF' NOTIFICATION ALSO REMAINED ON. THE NEXT MORNING I STARTED THE TRUCK AND THE ENGINE LIGHT WAS OFF AND THE DEF 'BELOW HALF' NOTIFICATION WAS GONE. *TR
- NHTSA ID
- 11327936
- Incident
- Jun 1, 2020
- Mileage
- 26,737 mi
Fuel system
Filed Dec 30, 2019
2015 FORD F250. CONSUMER WRITES IN REGARDS TO FUEL LINE LEAK, *LD THE CONSUMER NO LONGER OWNS THE VEHICLE. THE CONSUMER STATED THE TOWING COMPANY WAS OPERATING AN UNSAFE VEHICLE. *JS
- NHTSA ID
- 11290511
- Incident
- Dec 2, 2019
EngineFuel system
Filed Nov 7, 2019
CATASTROPHIC ENGINE FAILURE CAUSED BY BROKEN GLOW PLUGS.
- NHTSA ID
- 11278786
- Incident
- Nov 3, 2019
- Mileage
- 130,000 mi
Fuel system
Filed Oct 24, 2019
TL* THE CONTACT OWNS A 2015 FORD F-250. WHILE OPERATING THE VEHICLE, "DIESEL FLUID LOW" WAS DISPLAYED, THE VEHICLE SWITCHED TO THE D-RATE MODE, AND WOULD NOT ACCELERATE PAST 50 MPH. THE CONTACT INDICATED THAT THE FAILURE WAS DUE TO A FAULTY DEF- HEATER. THE D-RATING INDICATED THAT THE DIESEL EXHAUST FLUID WAS LOW ALTHOUGH IT WAS RECENTLY FILLED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
- NHTSA ID
- 11270607
- Incident
- Sep 1, 2019
- Mileage
- 100,000 mi
EngineFuel system
Filed Sep 9, 2019
TL* THE CONTACT OWNED A 2015 FORD F-250. WHILE DRIVING APPROXIMATELY 65 MPH, THE "LOW ENGINE POWER" AND "LOW FUEL" MESSAGES APPEARED AND THE CONTACT DETECTED A BURNING ODOR COMING FROM THE ENGINE COMPARTMENT. THE CONTACT HEARD AN EXPLOSION COMING FROM THE ENGINE COMPARTMENT, WHICH HE BELIVED WAS THE MASTER CYLINDER. THE CONTACT THEN NOTICED FLAMES UNDER THE HOOD AND SMOKE TRAILING BEHIND THE VEHICLE. THE CONTACT PULLED OVER INTO A PARKING LOT AND UNHOOKED THE FIFTH WHEEL CAMPER THAT WAS BEING TOWED. BYSTANDERS ASSISTED THE CONTACT WITH PUSHING THE VEHICLE AWAY FROM THE CAMPER. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE POLICE WAS PRESENT, BUT NO REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED THREE DAYS AFTER THE FUEL FILTERS WERE REPLACED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
- NHTSA ID
- 11254063
- Incident
- Aug 26, 2019
- Mileage
- 61,000 mi
Fuel system
Filed Apr 23, 2019
I PURCHASED MY 2015 FORD F 250 SUPER DUTY IN OCTOBER OF 2015 AND HAVE BEEN EXPERIENCING ISSUES FROM THE START. EVERY TIME I HAD AN ISSUE AND TO HAVE IT SERVICED, I WAS SURE TO BRING IT TO THE DEALERSHIP SO THAT THE EXPERTS HIRED BY FORD COULD CORRECT MY ISSUE OR SERVICE IT REGULARLY AS I SHOULD. IF THE EXPERTS ARE SERVICING MY VEHICLE, I EXPECT THEM TO FIRST IDENTITY IF THERE IS AN ISSUE, SECOND NOTIFY ME OR SOMEONE AT THE DEALERSHIP OF THE ISSUE AND THEN CORRECT THE ISSUE CONSIDERING MY VEHICLE IS STILL UNDER WARRANTY. NOW, A FEW MONTHS AFTER PURCHASING THIS "BRAND NEW VEHICLE" IT RANDOMLY KILLED ON MY WIFE WHILE SHE'S SIMPLY TRAVELLING THE CITY STREETS OF OUR SMALL HOME TOWN. AFTER GETTING THE TRUCK STARTED AND GETTING MY WIFE HOME SAFELY, I DROVE IT TO THE DEALERSHIP WHERE IT WAS PURCHASED. THEY ASSESSED THE VEHICLE AND SAID, THE FUEL LINE WAS RUSTED. RUSTED AFTER HAVING IT FOR LESS THAN A YEAR?? THEY ALSO TOLD ME THAT IT'S NOT UNDER WARRANTY AND WANTED ME TO PAY OUT OF POCKET! LESS THAN A YEAR OFF THE LOT! IT WASN'T UNTIL I GOT THE OWNER OF THE DEALERSHIP INVOLVED THAT I WAS ABLE TO GET MY VEHICLE REPAIRED AFTER THEM HOLDING IT UNTOUCH FOR 2 WEEKS! NOW, AS I WAS TRAVELING ONE THE INTERSTATE, OVER 500 MILES AWAY FROM HOME, IM LEFT STRANDED YET AGAIN! I HAD TO HAVE MY VEHICLE TOWED TO THE NEAREST FORD DEALERSHIP! AGAIN, STILL UNDER WARRANTY SO, NOT TOO WORRIED ABOUT IT; ONLY TO LEARN THAT THERE IS ANOTHER ISSUE WITH THE FUEL LINE AND FORD IS DENYING TO COVER IT. THE SERVICE GUY AT THIS DEALERSHIP SAID THE SAY AS THE ONE 500 MILES AWAY, "THIS IS A RECURRING PROBLEM WE SEE ALL THE TIME." I WANT ANSWERS! I HAD TO RENT A CAR TO GET BACK HOME AND NOW MY VEHICLE IS AT A DEALERSHIP 500 MILES AWAY AND WILL NOT BE REPAIRED BECAUSE FORD HAS YET AGAIN, DENIED MY WARRANTY! I HAVE EVERY RECEIPT FROM EVERY SERVICE DONE ONLY AT THE FORD DEALERSHIP AND AGAIN, I WANT ANSWERS!
- NHTSA ID
- 11203213
- Incident
- Apr 5, 2019
- Mileage
- 60,000 mi
Fuel system
Filed Apr 10, 2019
I HAVE A 2015 FORD F250 DIESEL. THE CHECK ENGINE LIGHT CAME ON. I HAD IT CHECKED AND FOUND OUT THIS IS A RECURRING PROBLEM FOR FORD. THE CODE GIVEN WAS P20BA WHICH IS DEF TANK REDUNTANT HEATER FAILURE. THIS HAS BEEN A PROBLEM SINCE 2011 FOR FORD. I HAVE LESS THAN 27000 MILES ON MY TRUCK BUT SINCE IT HAPPENED OUTSIDE THE 36 MONTH WARRANTY, MY LOCAL DEALER WILL NOT COVER IT. I CONTACTED FORD THRU THIER WEB SITE AND WAS TOLD IT WAS UP TO THE DEALER WHETHER IT WAS COVERED OR NOT. THIS SHOULD BE COVERED UNDER THE ENVIRONMENTAL WARRANTY. THING IS FORD SHOULD HAVE CORRECTED THIS YEARS AGO. I ALSO FOUND OUT THE 2015 F450 AND F550 HAVE BEEN RECALLED FOR THIS SAME ISSUE. THEN WHY AREN'T THE 2015 F250 AND F350.
- NHTSA ID
- 11195457
- Incident
- Nov 16, 2018
- Mileage
- 24,800 mi
Fuel system
Filed Feb 15, 2019
THE REDUCTANT HEATER AND SENSOR ASSEMBLY FAILED CAUSING THE CHECK ENGINE LIGHT TO ILLUMINATE AND THE REMOTE START TO BECOME DISABLED. THE VEHICLE WAS STATIONARY. THE CHECK ENGINE LIGHT ILLUMINATED UPON ATTEMPTING TO START THE VEHICLE. THE VEHICLE IS GENERALLY DRIVEN IN HIGH-TRAFFIC SITUATIONS AND THE DANGER WAS THE POTENTIAL FOR THE VEHICLE TO ENTER LIMP MODE THEREBY CAUSING A POTENTIALLY DANGEROUS TRAFFIC HAZARD. BASED ON A FORD MOTOR COMPANY CUSTOMER SATISFACTION BULLETIN (UPLOADED), WE CONTACTED THE FORD DEALERSHIP IN THOMASVILLE, GEORGIA TO SCHEDULE A REPAIR. THE REPAIR INVOICE HAS BEEN UPLOADED WITH PERSONALLY IDENTIFYING DATA REDACTED. THE ORIGINAL IS AVAILABLE UPON REQUEST.
- NHTSA ID
- 11180349
- Incident
- Dec 24, 2018
- Mileage
- 133,600 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.