Instrument tech here. I Checked all fueses. Ran wire traces and found no brakes in wiring. Faulty seatbelt pertitioners.This should be a recall.
- NHTSA ID
- 11653402
- Incident
- Nov 3, 2024
Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2017 Ford F-250 Sd submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Instrument tech here. I Checked all fueses. Ran wire traces and found no brakes in wiring. Faulty seatbelt pertitioners.This should be a recall.
The contact owns a 2017 Ford F-250. The contact stated that while driving at various speeds, the tailgate would unexpectedly open without warning, causing material to fall out of the vehicle. Additionally, the contact stated that the tailgate would fail to open when pressing the button on the key fob or when attempting to manually open the tailgate. Upon investigation, the contact discovered NHTSA Campaign Number: 19V864000 (LATCHES/LOCKS/LINKAGES) which was linked to the failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be serviced or repaired. The failure mileage was approximately 90,000.
The contact owns a 2017 Ford F-250. The contact stated that while driving at unknown speeds, the alarm system warning light was illuminated. The hood ajar message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the knock sensor and wiring harness needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 96,000.
The contact owns a 2017 Ford F-250. The contact stated that during cold weather conditions, the locking mechanisms on all four doors malfunctioned and the doors would not latch and remain securely closed. The vehicle was taken to the local dealer who diagnosed that the locking mechanisms were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously serviced under a Manufacturers Customer Satisfaction program due to the failure. The failure mileage was 40,000.
The contact owns a 2017 Ford F-250. The contact stated the front driver's side door lock was inoperable, causing him to be locked inside the vehicle on several occasions. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
The contact owns a 2017 Ford F-250. The contact stated that the door actuators and locks froze, causing the doors to open. Additionally, the contact stated that in a -25 Fahrenheit wind chill, the door failed to unlock, and he was left outside of the vehicle. The contact broke into the vehicle. The contact stated he had used the seat belt to secure the door but was unable to open the door. There were no warning lights illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the same dealer had previously replaced the door lock actuators two years prior to the failure; however, the failure recurred. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 80,000.
The contact owns a 2017 Ford F-250. The contact stated that after opening the front driver’s door, the locking mechanism malfunctioned, and the door would not remain closed. The contact indicated that the failure had occurred on multiple occasions and on both the front driver’s and front passenger’s side doors. The failure would occur when the weather temperature was below 20 degrees and raining, causing ice to form inside the locking mechanism. After the vehicle warmed up, the locking mechanism operated as needed. The vehicle was taken to the local dealer and the locking mechanism was replaced under the Manufacturer Campaign Number: 20M04; however, the failure recurred. The failure mileage was 50,000.
I have taken my truck into the dealer to report my tailgate opening by itself but they said there is no recall. Recently it opened while pulling a trailer and it has caused damage. The dealer is still telling me that they do not have any options to fix it and are not willing to pay for the fix, even though they did one fix once before. This is a well documented issue reported by many people on the internet. I believe there was a recall for this on this model truck but my VIN was excluded for some reason and it should not have been. This occurs typically when you come to a stop. In my case we were pulling out of a driveway, turning right and because the tailgate dropped without our knowledge then it crushed the tailgate into the trailer. I reported this to the dealer on 6/19/2020 where they did no repairs. I reported it again on Jan 6th 2021 where they did modify the wiring harness and added jumper pi, per 19S48B. However this repair did not work and the tailgate continues to randomly open.
The door locks froze and the doors would not open. This left me locked out of the vehicle. Going down the road, the doors flew open. The door locks had frozen open and not closed.
Cargo bed tailgate has opened while driving/operating the vehicle on three different occasions even AFTER the tailgate recall repair (FORD 19S48) has been applied.
Trucks automatic tailgate opens by itself. I had the recall repair performed, however, the issue continues. The tailgate opens by itself even after the recall repair. Issue #2- Passenger seat headrest bracket is broken and rattling loudly. Numerous complaints on the internet.
I have had the tail gate open several times. I have had the tailgate repaired under a recall twice and then I replaced the entire wiring harness for it. Unfortunately the issue continues to happen.
The contact owns a 2017 Ford F-250. The contact stated that the door failed to lock securely. The contact stated there was no warning light illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages) however, the VIN was not included. The vehicle was diagnosed and repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 52,000.
The contact stated that while turning into a parking lot, it was discovered that the tailgate inadvertently went down while hauling a fifth-wheel trailer causing damage to the doors on the trailer and damage to the tailgate. The contact mentioned that the vehicle was equipped with a push-button automatic tailgate release and believed it was the cause of the failure. The contact was able to continue driving to the residence. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 32,000.
THE DRIVER AND PASSENGER SEAT MASSAGE DO NOT WORK PROPERLY, THE LUMBAR AND SEAT PORTION WORK INTERMITTENTLY AND FOR A SHORTER DURATION THAN TWENTY MINUTES (2017 FORD F250 PLATINUM). THE VEHICLE WIPER BLADE RATE OF ACTION RANDOMLY INCREASES AND DECREASES ON IT'S OWN. I WAS TOLD TODAY BY THE FORD DEALERSHIP IN REDDING, CALIFORNIA THAT A TECHNICAL SERVICE BULLETIN HAD BEEN ISSUED FOR THE SEAT MASSAGE PROBLEM, BUT THAT FORD WOULD NOT CORRECT THE PROBLEM UNLESS I PAY $800.00 FOR THIS REPAIR. IF FORD IS AWARE THAT THE VEHICLE SEATS HAVE THIS ISSUE AND KNOW HOW TO CORRECT IT, WHY AM I BEING CHARGED TO CORRECT IT AND MAKE IT RIGHT?
TAILGATE OPENED ON ITS OWN WHILE DRIVING 4X SO FAR. THIS IS AFTER IT WAS TAKEN IN FOR A RECALL ABOUT 2 YEAR'S AGO. EACH TIME I WAS DRIVING AND IT HAPPENED WITH THE FIRST 10 MINUTES. I WAS IN THE MOUNTAINS CAMPING WHEN IT HAPPENED
TL* THE CONTACT OWNS A 2017 FORD F-250. WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE UNLATCHED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, A SERVICE APPOINTMENT WAS SCHEDULED. THE FAILURE MILEAGE WAS 14,300.
TL* THE CONTACT OWNS A 2017 FORD F-250. WHEN THE CONTACT ATTEMPTED TO CLOSE THE FRONT DRIVER SIDE DOOR FROM OUTSIDE THE VEHICLE, THE DOOR WOULD NOT CLOSE. WHEN THE CONTACT ATTEMPTED TO CLOSE THE DOOR FROM INSIDE THE VEHICLE, THE DOOR WOULD NOT CLOSE OR LATCH PROPERLY. THE CONTACT HAD TO MAKE A FEW ATTEMPTS BEFORE THE DOOR WOULD LATCH. IN ADDITION, "DOOR AJAR" ILLUMINATED ON THE INSTRUMENT PANEL ONCE THE DOOR WAS CLOSED. THE CONTACT CALLED STUCKEY FORD (500 BROAD ST, HOLLIDAYSBURG, PA 16648, (844) 200-3673) AND AN APPOINTMENT WAS MADE TO DIAGNOSE THE VEHICLE. THE DEALER STATED OVER THE PHONE THAT THE DOOR LOCKING MECHANISM MAY BE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. *TT*JB *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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