RoadVitals

1997 Ford F-250 Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
30
Latest Nov 23, 2010
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
10%
of 304 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 1997 Ford F-250 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 30 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

The 25 most recent of 30, in the owner's own words

Suspension
Filed Nov 23, 2010

MY 1997 FORD F250 4WD TRUCK HAS DEVELOPED A POPPING NOISE IN THE RIGHT FRONT WHEEL HUB AREA. I FOUND THE DRIVE SHAFT FROM THE FRONT TRANSFER CASE COULD BE MOVED IN AND OUT OF THE WHEEL HUB WITH A POPPING NOISE. I TOOK IT TO BE REPAIRED AND NO ONE CAN FIND PARTS. I HAVE LOOKED ON THE INTERNET AND SEARCHED LOCAL PARTS STORES AND CAN'T FINE THEM EITHER. ALL I FIND IS THAT EVERYONE ELSE HAS HAD SUSPENSION PROBLEMS ON THIS MODEL. HOW DO I GET IT REPAIRED? *TR

NHTSA ID
10367293
Incident
Jul 21, 2010
Suspension
Filed Mar 15, 2004

WHILE DRIVING AT 30 MPH CONSUMER HEARD A LOUD POP AT THE FRONT OF THE VEHICLE, AND THE FRONT LEFT SIDE DROPPED SEVERAL INCHES. CONSUMER PULLED OVER TO INSPECT WHAT THE PROBLEM COULD BE, AND DISCOVERED THAT DRIVER SIDE TORSION BAR SNAPPED.*AK

NHTSA ID
10063187
Incident
Jan 27, 2004
Mileage
113,000 mi
Suspension
Filed Apr 10, 2003

WHEN THE VEHICLE WAS PARKED, THE TORSION BAR SNAPPED. *JB

NHTSA ID
10015576
Incident
Apr 1, 2003
SteeringSuspension
Filed Apr 25, 2002

WHILE DRIVING DOWN HILL LEFT FRONT TIE ROD HAD COME OFF. LEFT FRONT WHEEL ALMOST CAME OFF, CAUSING VEHICLE TO SHAKE. MECHANIC REPAIRED TIE ROD AND REPLACED BALL JOINT.*AK *YH

NHTSA ID
8008578
Incident
Apr 10, 2002
Suspension
Filed Dec 6, 2000

BOTH THESE RETAINING BOLTS FAILED. IN THE FIRST INSTANCE I NOTICED A BOLT HANGING DOWN FROM THE FRONT END ON THE PASSENGER SIDE. I DO NOT KNOW WHEN THE FAILURE OCCURRED. IN THE SECOND INSTANCE, THE SHOP OWNER NOTICED THE DRIVER'S SIDE BOLT WAS MISSING. HE COMMENTED THAT HE LOOKS FOR THIS ITEM ON FORD F150 AND F250 UNITS. HE HAS HAD VEHICLES COME IN WITH BOTH BOLTS MISSING! FORD CHANGED THE BOLT MECHANISM RETAINING THE STABALIZER BARS IN THIS MODEL YEAR (1998). THEIR DESIGN APPEARS FAULTY AS THE PLASTIC RETAINING DEVICES ON THE BOLT DO NOT APPEAR TO WORK PROPERLY.*AK

NHTSA ID
737374
Incident
Jun 1, 2000
Suspension
Filed Nov 24, 2000

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NHTSA ID
736822
Suspension
Filed Aug 13, 2000

MY TIRES WERE SEVERELY WORN ON THE INSIDE EDGES. I BOUGHT NEW TIRES AND WENT TO HAVE THE TRUCK ALIGNED. VIRGINIA SPRING AND ALIGNMENT, ARLINGTON, VA, 22213, INFORMED ME THAT MY RIGHT FRONT SPRING WAS DANGEROUSLY WEAK AND HAD CAUSED THE UPPER BALL JOINT TO BECOME LOOSE. THEY SAID EVERY FORD 250 DIESEL THEY SEE HAS THIS PROBLEM AND THAT FORD DID NOT PUT STRONG ENOUGH SPRINGS ON THESE TRUCKS. FORD IN FACT HAD ISSUED TSB-96-23-16 WHICH CALLED FOR ADDING A LEAF TO EACH FRONT SPRING AND REALIGNMENT. THEY REFUSE TO FIX THE DEFECT IN MY TRUCK BECAUSE IT HAS OVER 36,000 MILES ON IT. IF THIS SPRING FAILS, A 3/4 TON TRUCK GOES OUT OF CONTROL. *AK

NHTSA ID
727800
Incident
Aug 11, 2000
Suspension
Filed Apr 19, 2000

FIRST AIR SPRING ON DRIVERS SIDE BLEW LAST SUMMER AND WAS REPLACED. THE OTHER ONE, PASSENGER SIDE, BLEW LAST FRIDAY. BOTH FAILURES OCCURRED WITH TRUCK CAMPER ON BOARD, BUT VEHICLE WAS NOT OVER LOADED. FAILURES WERE EXPLOSIVE, RESULTING IN VEHICLE LOWING SUDDENLY ON THE SIDE AFFECTED. VEHICLE WAS TRAVELLING STRAIGHT AHEAD BOTH TIMES, BUT FAILURE ON A CORNER COULD RESULT IN VEHICLE ROLLING OVER. COMPONENT DOES NOT APPEAR TO MATCH THE LOAD RATING OF THE VEHICLE. *AK

NHTSA ID
721672
Incident
Apr 14, 2000
Suspension
Filed Apr 11, 2000

TORSION BAR SNAPPED WITH NO WARNING. THIS IS OBVIOUSLY A MANUFACTURER DEFECT, YET WAS NOT COVERED UNDER EXTENDED WARRANTY. I HAD TO PAY FOR TOWING AND RENTAL CAR WHILE MY TRUCK WAS DISABLED. I THINK FORD SHOULD COVER THIS REPAIR AS THE PART WAS DEFECTIVE. *AK

NHTSA ID
721333
Incident
Apr 4, 2000
Suspension
Filed Apr 8, 2000

TORSION BAR FAILURE, CAUSED SUDDEN LOSS OF VEHICLE CONTROL. *AK

NHTSA ID
721192
Incident
Apr 7, 2000
SteeringSuspension
Filed Apr 5, 2000

WHEN DRIVING STEERING WAS NOT RESPONSIVE. HAD A LOT OF PLAY IN THE STEERING WHEEL. ALSO, FRONT END FELT LIKE WAS NOT ROLLING FREELY, AND NO ADEQUATE STEERING CONTROL. CONTACTED DEALER AND MANUFACTUR. THEY DIDN'T HAVE THE EQUIPMENT TO ALIGN THE FRONT END. *AK

NHTSA ID
859761
Incident
Mar 31, 2000
Suspension
Filed Jan 18, 2000

BALLJOINTS GRINDING, METAL ON METAL, FAILURE DUE TO UNSERVICEABLE TYPE BALLJOINTS FROM THE FACTORY. *AK

NHTSA ID
717485
Incident
Dec 15, 1997
Suspension
Filed Nov 13, 1999

THE FRONT SPRINGS ON THIS HEAVY DUTY TRUCK BEGAN COLLAPSING AFTER APPROXIMATELY 14-MONTHS OF SERVICE. THE CONDITION WEARS THE FRONT TIRES EXCESSIVELY AND DOES NOT MAKE THE VEHICLE HANDLE PROPERLY. THE CONDITION WAS BROUGHT TO THE ATTENTION OF THE DEALERSHIP, DON VANCE FORD, MARSHFIELD,MO. AND ALL THAT HAS BEEN ACHIEVED IS TRIPS TO THE DEALERSHIP AND DISCUSSIONS WITH FORD CUSTOMER ASSISTANCE. I HAVE LOOKED AT SEVERAL F250 VEHICLES WITH THE 7.3 L AND 460 MOTOR PACKAGES AND THEY ARE EXPERIENCING THE SAME PROBLEM AS I HAVE. FORD HAS OBVIOUSLY RECOGNIZED THE PROBLEM I AM EXPERIENCING AS THE TWIN I-BEAM IS NO LONGER AVAILABLE ON THE 1999 MODEL F250'S. *AK

NHTSA ID
714709
Incident
Feb 24, 1999
Suspension
Filed Oct 19, 1999

VEHICLE HAS BEEN EXPERIENCING ONGOING VIBRATION PROBLEM. WHENEVER A RIGHT TURN WAS MADE, A GRINDING SOUND WOULD COME FROM THE WHEEL. VEHICLE BEEN IN / OUT OF DEALER SHOP ON FOUR OCCASIONS, AND PROBLEM STILL OCCURRING. ASKING NHTSA HELP IN THIS MATTER. *AK

NHTSA ID
851139
Incident
May 15, 1998
Suspension
Filed Sep 15, 1999

FRONT SUSPENSION IS UNDERDESIGNED. UNABLE TO SUPPORT WEIGHT OF POWERSTROKE ENGINE. CAUSING EXCESSIVE TIRE WEAR AND BALL JOINT WEAR, AND PULLING TO RIGHT

NHTSA ID
711416
Incident
May 1, 1998
Suspension
Filed Jun 11, 1999

WHILE DRIVING FRONT TORSION BAR BROKE. THE DEALER HAS BEEN NOTIFIED. *AK

NHTSA ID
839446
Incident
Jun 9, 1999
Suspension
Filed Mar 29, 1999

THE TORSION BAR SHEARED OFF, CAUSING VEHICLE TO LOSE CONTROL AND SWAY SUDDENLY. *AK

NHTSA ID
705082
Incident
Mar 26, 1999
BrakesSuspension
Filed Feb 17, 1999

WHILE DRIVING ON WET PAVEMENT AT ANY SPEED AND APPLYING BRAKES, THE BRAKE'S FELT LIKE THEY WERE NOT WORKING AND WOULD LOCK UP. ALSO, THE REAR END OF THE VEHICLE WOULD COME OUT FROM BEHIND. *AK

NHTSA ID
834921
Incident
Nov 11, 1997
Other / unspecifiedSuspension
Filed Feb 1, 1999

LUG NUTS FAILED. YH

NHTSA ID
606649
Incident
Jul 1, 1998
Suspension
Filed Jan 28, 1999

WHEN TURNING OR DRIVING UP A HILL OR UNEVEN GROUND CAN HEAR A POPPING/KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER PUT VEHICLE INTO THE SHOP FOR REPAIR WORK. WHEN THE CONSUMER GOT THE VEHICLE BACK THE PROBLEM WAS NOT FIXED, THE PROBLEM WAS STILL THERE. WHEN CONSUMER DROVE VEHICLE COULD STILL HEAR THE NOISE, AND DEALER CAN'T DETERMINE THE PROBLEM. *AK

NHTSA ID
834159
Incident
Sep 19, 1997
Suspension
Filed Jan 27, 1999

CONSUMER NOTICED THE LEFT REAR SPRING BROKE, CAUSING VEHICLE TO VIRBRATE AT ANY SPEED. *AK

NHTSA ID
834016
Incident
Jul 12, 1998
Suspension
Filed Jan 22, 1999

TORSION BAR, WHICH CONTROLS THE STABILITY OF THE VEHICLE, SHEARED OFF, CAUSING A LOSS OF VEHICLE CONTROL. *AK *ML

NHTSA ID
833938
Incident
Jan 21, 1999
Suspension
Filed Dec 12, 1998

IN MAY 1997 I PURCHASHED THIS VEHICHLE NEW. MY PROBLEMS BEGAN WITH A TORN SEAT COVER AND DEFFECTIVE SUN VISORS. THOSE PROBLEMS WERE FIXED. DUE TO THE DISTANCE FROM MY RESIDNCE TO ST. HELENS AUTO CENTER, I BEGAN TAKING MY VEHICHLE TO LAND MARK FORD, LOCATED AT 12000 S.S. 66TH AVE. TIGARD,OR. 97281. ON JULY 27, 1998 I TOOK THE VEHICHLE TO LANDMARK BECAUSE OF A POPING NOISE IN THE FRONT SUSPENSION. THE NOISE WAS VERIFIED. NO REPAIRS DONE AT THAT TIME. ON AUGUST 05, 1998 I TOOK THE VEHICHL TO LANDMARK FOR POPING NOISE, NOISE WAS VERIFIED. LANDMARK FOUND THE CROSSMEMBER LOOSE, TIGHTENED FRONT SUSPENSION BOLT, LEAF SPRING U-BOLT, A-ARM TO FRAME BOLTS, REPLACED #2 HUCK RIVET, LOOSENED AND AJUSTED TRANNY CROSSMEMBER. THIER INVOICE STATES "RETEST OK." ON AUGUST 12, 1998 VEHICHLE WAS TAKEN INTO LANDMARK FOR POPING NOISE IN FRONT END, AND BECAUSE THE VEHICHLE PULLS TO THE LEFT. ALIGHNMENT WAS OFF AND SET TO SPEKS. ON SEPTEMBER 12, 1998 VEHICHLE WAS TAKEN TO LANDMARK FOR POPING NOISE IN FRONT SUSPENSION. THEY REPLACED.

NHTSA ID
701298
Incident
Nov 27, 1998
Suspension
Filed Dec 11, 1998

SINCE APPROXIMATELY 20000 MILES VEHICLE WILL WITHOUT WARNING DEVELOPE AN EXTREME SHAKING IN THE FRONT END. VEHICLE WILL CONTINUE TO VIOLENTLY WOBBLE UNTIL BRAKES ARE APPLIED AND VEHICLE IS SLOWED TO A SPEED OF 20-30 MILES PER HOUR. THIS OCCURS WITHOUT WARNING AT ALL SPEEDS FROM 30 TO 70 MILES PER HOUR. INSPECTIONS AT ALINGMENT SHOPS, FAILED TO REVEAL ANY FAILED COMPONENTS. A RECENT INSPECTION AT A FORD GARAGE ALSO REVEALED NO DAMAGED COMPONENTS BUT I WAS INFORMED THAT A TECHNICAL SERVICE BULLETIN ISSUED ON THE 1-TON 4 WHEEL DRIVE WAS APPLICABLE TO THIS VEHICLE AND THAT PURSUANT TO THIS BULLITIN A FACTORY RECOMMENDED FIX WAS INSTALLED AT MY COST. BE AWARE THAT ON 2 SEPERATE OCCASIONS I ASKED DEALERSHIP SERVICE PERSONNEL IF THERE WAS AN INHERRENT PROBLEM WITH THE SUSPENSION OF THIS VEHICLE, BOTH TIMES I WAS TOLD THEY HAD NO SUCH KNOWLEDGE. THIS RESULTED IN UNNECCESSAY EXPENSES AT ALIGNMENT SHOPS , THE REPLACEMENT OF TIRES AND SHOCKS, AND THE CONTINUED OPERATION OF A DAGEROUSLY UNFIT VEHICLE. ONLY UPON MY ISSISTANCE TO THE DEALER THAT THIS VEHICLE COULD NOT BE SAFELY OPPERATED WAS THE EXISTANCE OF SAID TECHNICAL SERVICE BULLITIN ACKNOWLEDGED AND THE FACTORY FIX INSTALLED, AGAIN AT MY COST.

NHTSA ID
701284
Body & structureSuspensionTires & wheels
Filed Dec 9, 1998

THE VEHICLE VEERS TOWARDS THE RIGHT WHEN IT'S IN OPERATION. THE MANUFACTURER HAS BEEN CONTACTED. ALSO, REPLACED FRONT LEFT HUB CAP, AND TWIST IN FRAME. *AK

NHTSA ID
832049
Incident
Apr 9, 1997

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .