RoadVitals

2002 Ford F-250 Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Oct 17, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 156 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2002 Ford F-250 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistance
Filed Oct 17, 2017

CRUISE CONTROL ISSUE

NHTSA ID
11034148
Incident
Oct 6, 2017
Mileage
83,468 mi
Driver assistanceFuel system
Filed Mar 13, 2014

MY FAMILY IS FORD MOTOR DEDICATED AND AS WE BUY NEW TRUCKS THE OLD ONES ARE PASSED ON TO OTHER FAMILY MEMBERS. WE PURCHASED THREE NEW TRUCKS AND HAVING PROBLEMS WITH TWO. THEY ARE FORD 2002 F250 SUPER DUTY WITH THE 7.3 L DIESEL. BOTH TRUCKS HAVE HAD THERE DEFECTIVE INJECTOR WIRE HARNESSES REPLACED, SHORTED OUT ON THE INTERSTATE CAUSING THE ENGINES TO SHUT COMPLETELY DOWN. NO STEERING, BRAKES, NOTHING. I WAS TOLD BY THE TECH THAT THE WIRING IS DEFECTIVE AND THE OIL AND HEAT IS WHAT WAS CAUSED THE FAILURE, HE HAS SEEN THIS REPAIR QUIT OFTEN. THE OTHER PROBLEM IS ACCELERATION TO PASS OR GET UP TO SPEED QUICKLY GOING ON THE INTERSTATE OR ANYWHERE, WHEN YOU DEPRESS THE THROTTLE PEDAL QUICKLY THERE IS NOTHING LIKE IT JUST FELL ON ITS FACE. AFTER YOU TAKE YOUR FOOT OF THE PEDAL AND COUNT ABOUT 5 SECONDS AND TRY IT AGAIN IT WILL WORK. BIG SAFETY ISSUE. I HAVE HAD 4 CLOSE CALLS AND CANT AFFORD TO REPAIR THIS TRUCK ALL THE TIME ON V.A. DISABILITY. IF YOU KNOW ANYTHING PLEASE PASS IT ON OR BACK TO ME. REPAIRS ARE VERY EXPENSIVE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10569031
Incident
Oct 1, 2011
Mileage
160,000 mi
Driver assistance
Filed Aug 31, 2011

TL* THE CONTACT OWNS A 2002 FORD F-250 DIESEL. WHEN THE ACCELERATOR WAS DEPRESSED, THE CONTACT STATED THAT THE VEHICLE WOULD NOT MOVE, WHICH COULD CAUSE A CRASH. THE DEALER DIAGNOSED THAT A SILENT RECALL WAS ISSUED AND THE CONTACTS VEHICLE WAS A PART OF THAT RECALL, BUT THE MANUFACTURER DID NOT HONOR THE RECALL. THE DEALER REPLACED THE ACCELERATOR PEDAL. THE FAILURE AND CURRENT MILEAGE WAS 63,000.

NHTSA ID
10422733
Incident
Aug 29, 2011
Mileage
63,000 mi
Driver assistance
Filed Jul 7, 2010

TL*THE CONTACT OWNS A 2002 FORD F250. THE CONTACT STATED THAT SHE RECEIVED A SETTLEMENT NOTICE FROM AN ADMINISTRATOR STATING THAT THERE WAS A POSSIBLE DEFECT IN THE ACCELERATOR PEDAL ON HER YEAR, MAKE AND MODEL VEHICLE. THE NOTICE STATED THAT THE PEDAL WOULD NOT FUNCTION PROPERLY AND WHEN IT WAS DEPRESSED. THE ENGINE WOULD IDLE RATHER THAN ACCELERATE. NO FAILURES HAVE OCCURRED AT THIS TIME; HOWEVER, SHE IS CONCERNED ABOUT THE SAFETY RISK IF THE FAILURE DOES OCCUR. THE FAILURE AND CURRENT MILEAGES WERE 30,000.

NHTSA ID
10341842
Incident
Jun 22, 2010
Mileage
30,000 mi
Driver assistance
Filed May 19, 2008

TL*THE CONTACT OWNS A 2002 FORD F250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06V286000 (VEHICLE SPEED CONTROL). HE TOOK THE VEHICLE TO THE DEALER FOR REPAIR AND WAS INFORMED THAT OTHER REPAIRS NEEDED TO BE PERFORMED FIRST. THE CRUISE CONTROL FAILURE DAMAGED THE FUSE BLOCK AND CABLE HARNESS. HE WAS INFORMED THAT THE REPAIR COSTS WOULD TOTAL APPROXIMATELY $1,500 - $2,000. THE MANUFACTURER STATED THAT THEY SENT THE CONTACT OTHER NOTICES AND WOULD PROVIDE ASSISTANCE. THE CONTACT STATED THAT HE NEVER RECEIVED ANY NOTICE PRIOR TO THE ONE DATED MAY OF 2008. THE VEHICLE'S CRUISE CONTROL ALSO STOPPED WORKING AROUND THE TIME HE RECEIVED THE RECALL NOTICE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 90,000.

NHTSA ID
10228186
Incident
May 12, 2008
Mileage
90,000 mi
Driver assistanceElectrical
Filed May 17, 2007
Fire reported

1ST CRUISE CONTROL QUIT WORKING. 3 WEEKS LATER A NEW PROBLEM BEGAN. TO START VEHICLE I HAD TO TURN KEY TO ACCESSORY, MOVE GEAR SHIFT FROM PARK TO NEUTRAL, THEN TURNED KEY THE REST OF THE WAY TO START. AFTER ARRIVING ANYWHERE COULD NOT LEAVE VEHICLE IN PARK AND COULD NOT MOVE GEAR SHIFT BACK TO DRIVE. I HAD TO TURN VEHICLE OFF AND RESTART IT WITH THE ABOVE PROCEDURE. WITHIN A WEEK AFTER THE SHIFTING PROBLEM BEGAN I COULD NOT SHUT OVERDRIVE OFF. THEN, 2 DAYS LATER WHILE LEAVING HOME , THE SMELL OF AN ELECTRICAL FIRE AND BELLOWING WHITE SMOKE EMINATED FROM STEERING COLUMN. THIS FIRE OCCURRED ON MAY 13, 2007. VEHICLE WAS TOWED AT MY EXPENSE TO THE DEALER FROM WHICH IT WAS PURCHASED, LAIRD-NOLLER FORD IN LAWRENCE, KS AT A COST OF $110.00. IT WAS CURRENTLY STILL IN THE REPAIR SHOP AT ABOVE DEALERSHIP, WHO INFORMED ME THAT THE FUSE PANEL SHORT-CIRCUITED AND MELTED AND HAD TO BE REPLACED AT A COST OF APPROXIMATELY $670.00, BRINGING MY COST TO OVER $780.00. THE DEALERSHIP THEN CALLED ME ON MAY 17, 2007 AND INFORMED ME THAT THE CRUISE CONTROL STILL DID NOT WORK AFTER FIXING THE FUSE PANEL. THEY TRACED DOWN THE PROBLEM WITH THE CRUISE CONTROL, AND IT NEEDED A NEW MODULE AT A COST OF OVER $350.00 WHICH THEY BELIEVED IT TO BE THE PRIMARY SOURCE OF ALL OF THE AFOREMENTIONED PROBLEMS. THEY DENIED THE CRUISE CONTROL RECALL WAS PART OF THE PROBLEM, AND REFUSED TO PAY ANY OF THE COST ON THIS PART AND THE ENSUING DAMAGE CAUSED BY THIS DEFECTIVE PART. *AK

NHTSA ID
10191080
Incident
May 13, 2007
Mileage
149,000 mi
Driver assistance
Filed May 1, 2006

DT*: THE CONTACT STATED THE REAR BRAKE LIGHT REMAINED ILLUMINATED WHEN THE ENGINE WAS TURNED OFF AND THERE WAS A SMELL OF SMOKE. THE DEALER REPLACED THE WIRING HARNESS AND THE FUSE BOX CRUISE CONTROL DEACTIVATION SWITCH. THERE IS A NHTSA RECALL, # 05V388000, REGARDING THE VEHICLE SPEED CONTROL. THE VIN WAS NOT INCLUDED IN THE RECALL.*AK

NHTSA ID
10156521
Incident
Mar 15, 2006
Mileage
160,000 mi
Driver assistance
Filed Dec 15, 2005

DT: THE CONTACT STATED THE ACCELERATOR PEDAL STICK INTERMITTENTLY. THIS WAS GETTING PROGRESSIVELY WORSE FOR THE PAST YEAR. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AND THEY ARE REPLACING THE ACCELERATOR PEDAL SENSOR. *AK

NHTSA ID
10145401
Incident
Dec 1, 2004
Driver assistance
Filed Apr 30, 2003

WHILE DRIVING, AND WITHOUT WARNING, THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED. *JB

NHTSA ID
10017926
Incident
Apr 30, 2003
Driver assistance
Filed Apr 21, 2003
Crash reported

WHILE DRIVING UP A HILL WITH THE CRUISE CONTROL ACTIVATED THE CONSUMER APPLIED THE BRAKES AND THE VEHICLE ACCELERATED. THE DEALER WAS NOTIFIED. *NLM THE MOTOR CONTINUED TO REV UNTIL THE CONSUMER SHUT THE VEHICLE COMPLETELY OFF. (LARRY D. IS THE SECOND CONSUMER IN RE TO COMPLAINT) *SCC

NHTSA ID
10017235
Incident
Apr 20, 2003
Mileage
20,000 mi
Driver assistance
Filed Sep 16, 2002

GAS PEDAL STUCK ALL THE WAY TO THE FLOOR., AND VEHICLE WILL NOT MOVE AT ALL. DEALERSHIP IS AWARE OF PROBLEM. *AK

NHTSA ID
8018773
Incident
Sep 1, 2002
Driver assistanceTransmission
Filed Feb 22, 2002

THE MODULE ACTAVATING THE TORQUE CONVERTER IS ENGAGING AT IDLE, CAUSING TRANSMISSION TO ENGAGE, AND VEHICLE TO SURGED FORWARD WITHOUT MANUALLY APPLYING ACCELERATOR.*AK

NHTSA ID
758488
Incident
Nov 17, 2001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .