Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Sep 8, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 156 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2002 Ford F-250 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming suspension
Shown in the owner’s own words, exactly as filed
Suspension
Filed Sep 8, 2021
The contact owns a 2002 Ford F-250. The contact stated while driving 75 MPH, the vehicle experienced the death wobble. The contact stated no warning light was illuminated. The contact was able to regain control of the vehicle and continued driving to his residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 175,000.
NHTSA ID
11432102
Incident
Sep 4, 2021
Mileage
175,000 mi
Suspension
Filed Sep 20, 2016
Fire reported
TL* THE CONTACT OWNS A 2002 FORD F-250. WHILE DRIVING 65 MPH, THE FRONT DRIVER'S SIDE WHEEL BEARING CAUGHT FIRE. THE CONTACT PULLED OVER AND EXTINGUISHED THE FIRE. IT WAS DETERMINED THAT THE HUB BEARING CAUGHT FIRE, WHICH ALSO SET THE REST OF THE TIRE ON FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
NHTSA ID
10908288
Incident
Aug 3, 2016
Mileage
136,000 mi
SteeringSuspension
Filed Jun 20, 2013
TL* THE CONTACT OWNS A 2002 FORD F-250. THE CONTACT STATED THE STEERING WHEEL FAILED. THE CONTACT STATED THE STEERING WHEEL WAS LOOSE AND REQUIRED HIM TO PUT BOTH HANDS ON THE STEERING WHEEL IN ORDER TO KEEP THE VEHICLE UNDER CONTROL. THE VEHICLE WAS TAKEN TO A MECHANIC TWICE FOR THE STEERING WHEEL FAILURE. THE STEERING BOX GEAR BOX WAS ALSO ADJUSTED TWICE; HOWEVER, IT DID NOT CORRECT THE FAILURE AND THE STEERING WHEEL CONTINUED TO BE LOOSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. THE CURRENT MILEAGE WAS 142,000. UPDATED 7/26/13 *CN THE CONSUMER RECEIVED A SECOND OPINION, AND WAS INFORMED THE PROBLEM WAS THE BALL JOINTS.
NHTSA ID
10520857
Incident
Jun 1, 2011
Mileage
12,500 mi
Suspension
Filed Jul 26, 2011
2002 FORD F-250. UNIT #1 WAS WESTBOUND IN FAR RIGHT LANE OF THE OHIO TURNPIKE. THE RIGHT SIDE TRAILER WHEEL, SINGLE AXLE, CAME OFF CAUSING TRAILER TO FISH-TAIL DAMAGING TAILGATE OF POWER UNIT. UNIT #1 DROVE TO BERM, THEN ACCESS ROAD DISABLED. *LN ACCORDING TO THE POLICE REPORT, THE TRAILER DIDN'T HAVE ANY LICENSE PLATES, THE VIN LABEL WAS WORN AND CORRODED. THERE WAS DAMAGE TO THE VEHICLE AND THE TRAILER. (OHIO TRAFFIC CRASH REPORT # 10-0428-90)*JB
NHTSA ID
10415949
Incident
Jun 17, 2011
BrakesSuspension
Filed Sep 20, 2007
Crash reportedFire reported2 injuries reported
TL*THE CONTACT OWNS A 2002 FORD F250. WHILE DRIVING 65 MPH, THE CONTACT FELT A VIBRATION FROM UNDERNEATH THE VEHICLE. THE STEERING WHEEL SHOOK AND THE FRONT DRIVER SIDE TIRE DETACHED. THE VEHICLE DROVE OFF THE ROAD, CRASHED INTO SOME TREES, AND CAUGHT FIRE. BOTH THE DRIVER AND PASSENGER WERE INJURED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THERE WAS NO BLOW OUT OR LOOSE TREADS THAT MAY HAVE CAUSED THE FAILURE. THE INSURANCE INVESTIGATION CONCLUDED THAT THE TIRE SELF-DETACHED FROM THE VEHICLE BECAUSE THE HUB AND CALIPER WERE DEFECTED. THE FAILURE MAY HAVE ALSO BEEN DUE TO HEAT FRACTURE THAT CAUSED THE CALIPER TO FAIL. AFTER INSPECTING THE VEHICLE, A MECHANIC SUGGESTED THAT THE FAILURE MAY HAVE BEEN CAUSED BY BAD METAL. THE MANUFACTURED DISTRIBUTED A QUESTIONNAIRE, BUT THE CONTACT HAS NOT RECEIVED A RESPONSE FROM FORD. THE VEHICLE AND TIRE ARE IN STORAGE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
NHTSA ID
10203530
Incident
Mar 27, 2007
Mileage
100,000 mi
Suspension
Filed Dec 15, 2006
DT*: THE CONTACT STATED THE UPPER AND LOWER BALL JOINTS WERE WORN DOWN AND NEEDED TO BE REPLACED. THE CONTACT EXPRESSED CONCERN THAT THESE PARTS WERE DEFECTIVE.
NHTSA ID
10176273
Incident
Dec 15, 2006
Mileage
53,000 mi
BrakesSuspension
Filed Aug 2, 2005
2002 FORD TRUCK / CONSUMER APPLIED BRAKES WHILE ROUNDING A CURVE AND THE FRONT WHEELS BEGAN TO SHIMMY.*MR *JB
NHTSA ID
10131320
Incident
Aug 1, 2005
Suspension
Filed Oct 28, 2002
CONSUMER STATES WHEN BRAKING THE VEHICLE PULLS VIOLENTLY TO THE LEFT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS
NHTSA ID
8021673
Incident
Sep 16, 2002
Suspension
Filed Sep 12, 2002
I HAD A 5" LIFT KIT INSTALLED ON MY 2002 FORD F250 TRUCK. WHILE DRIVING THE BRACKETS SHEERED AND THE TRACTION BAR FELL OFF. LES SCHWAB OF PARADISE, CA REFUSES TO REPLACE DEFECTIVE EQUIPMENT.*AK
NHTSA ID
767070
Incident
Jun 1, 2002
Suspension
Filed Jun 11, 2002
WHILE TRAVELING ON HIGHWAY VEHICLE WILL VIBRATE UNCONTROLLABLY INSIDE OF STEERING SHAFT. DEALERSHIP IS AWARE OF PROBLEM.*AK
NHTSA ID
8011507
Incident
Dec 1, 2001
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own