RoadVitals

2011 Ford F-350 Super Duty

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Apr 14, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Aug 18, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2011 Ford F-350 Super Duty, most frequently naming the engine, steering and tires & wheels categories. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine325.0%
  • Steering216.7%
  • Tires & wheels216.7%
  • Electrical216.7%
  • Fuel system18.3%
  • Brakes18.3%
  • Suspension18.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14V507000

EQUIPMENT

Aug 18, 2014
76 units potentially affected
The defect: Jerr-Dan Corporation (Jerr-Dan) is recalling certain model year 2009-2014 Ford F-350 Super Duty, F-450 Super Duty, and F-550 Superduty chassis modified by Jerr-Dan and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
The risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
The remedy: Jerr-Dan will notify owners, and dealers will install a new pressure switch kit that moves away from the exhaust system, free of charge. The recall began in October 2014. Owners may contact Jerr-Dan customer service at 1-800-926-9666.
Jerr-Dan CorporationView on NHTSA.gov
14V496000

EQUIPMENT

Aug 11, 2014
88 units potentially affected
The defect: Versalift East, LLC (Versalift) is recalling certain Aerial devices manufactured on 2009-2013 Ford, F-350, F-450, and F-550 Super Duty 6.8L gas engine chassis, modified by Versalift and equipped with certain Muncie Power Products FR67 PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
The risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
The remedy: Versalift will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on September 14, 2014. Owners may contact Versalift customer service at 1-888-866-1400.
Versalift East, LLCView on NHTSA.gov
14V494000

EQUIPMENT

Aug 8, 2014
49 units potentially affected
The defect: Vanair Manufacturing, Inc. (Vanair) is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 SuperDuty chassis modified by Vanair and equipped with certain Muncie Power Products PTO Assemblies used with model 60-85 UDSM, 125-185 USDM, and Genair 125-185 driven air compressor systems. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
The risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
The remedy: Vanair will notify owners, and dealers will inspect and install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began in November 2014. Owners may contact Vanair customer service at 1-800-526-8817.
Vanair Manufacturing, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesEngineSteering
Filed Apr 14, 2015

WHILE DRIVING AT HIGHWAY SPEED, THE VEHICLE, A 2011 FORD F-350 SUPER DUTY GAVE A WARNING TO PULL SAFELY OVER - WITH NO WARNING THE ENGINE STOPPED. THUS RENDERING THE STEERING AND THE BRAKING SIGNIFICANTLY DEGRADED. THANKFULLY, MY WIFE AND I WERE ABLE TO PULL INTO A NEARBY PARKING LOT AND WAIT FOR A TOW TO THE FORD DEALER. A CUSTOMARY USE OF THIS VEHICLE IS TO TOW A TRAILER OFTEN WITH HEAVY MACHINERY. THANKFULLY ON THIS DAY THERE WAS NO TRAILER ATTACHED. THIS SITUATION WARRANTS AN IMMEDIATE RECALL. IF I HAD BEEN TRAVELING DOWN AN INCLINE OR ON ANYTHING LESS THAN A STRAIGHT ROAD. THIS INCIDENT COULD HAVE BEEN CATASTROPHIC. *TR

NHTSA ID
10705657
Incident
Apr 10, 2015
Mileage
85,000 mi
ElectricalEngineFuel system
Filed Feb 23, 2015

PURCHASED 8/30/2011. 1ST SERVICE CALL NOV/2011: NOTICED AT HWY SPEEDS AND/OR ACCELERATING TO PASS OR ENTER HWY TRUCK WOULD MISS/CUT OUT. SEVERAL TIMES IT DIED AS TRUCK WAS ENTERING HWY. TRUCK WAS ALSO SHIFTING HARD WHEN GOING INTO DRIVE FROM PARK. DEALER STATED THEY COULDN'T DUPLICATE PROBLEM AT INITIAL VISIT. DIAG SHOWED AN UPDATE FOR 6.7 DIESEL, THEY DID UPDATE BUT PROBLEM CONTINUES. 2ND SERVICE CALL: MAY/2012 TRANS LIGHT ON-CUTTING OUT/SLIPPING & SHIFTING HARD STILL. REPLACED TORQUE CONVERTER AND PCM & NOX SENSOR. 3RD SERVICE 2/2013: RADIATOR ASSEMBLY LEAKING-NEW RADIATOR. 4TH SERVICE4/2014:TRANS LIGHT ON, TEMP SENSOR 2 OUT-REPLACED. 5TH SERVICE 5/2014: ENG WARNING, TRUCK SHUT DOWN RUNNING ON HWY-SAID PULL OVER SAFELY. #4 EXHAUST SENSOR-REPLACED. 6TH SERVICE JAN 2014 128,942 MILES -ENG WARNING, TRUCK SHUT DOWN WOULD NOT RESTART-HAD TO TOW OFF HWY. CATASTROPHIC ENGINE FAILURE-NO COMPRESSION ON ONESIDE OF ENGINE, METAL DEBRIS IN TURBOCHARGE-TOTAL ENGINE REPLACEMENT. 7TH SERVICE JAN 2014-ON THE WAY HM FROM ENGINE REPLACEMENT ENGINE LIGHT CAME ON, NOX SENSOR OUT-REPLACED. 8TH SERVICE 2/2015 - NOX SENSOR OUT-REPLACED. 9TH SERVICE 2/2015: CADILLAC CONVERTER BAD-NEEDS REPLACED. TRUCK SERVICED ON A REGULAR BASIS, ALMOST EVERY 2 MONTHS BY FORD. *TR

NHTSA ID
10690172
Incident
Nov 10, 2010
Mileage
7,946 mi
Engine
Filed Jan 19, 2015

I WAS DRIVING EAST ON I-90 NEAR BOZEMAN, MT AT ABOUT 70MPH WHEN A WARNING APPEARED ON MY DASH TELLING ME TO PULL OVER TO A SAFE LOCATION IMMEDIATELY. THERE WAS AN OFF RAMP ABOUT 1/4 MILE AHEAD AND I BEGAN TO SLOW DOWN TO TAKE THE OFF RAMP WHEN THE ENGINE SHUT DOWN COMPLETELY AND LUCKILY, I WAS ABLE TO BRING IT TO A STOP BARELY ON THE OFF RAMP WITHIN ONLY A FEW FEET OF THE INTERSTATE HIGHWAY. THE ENGINE WOULD NOT START, SO I CONTACTED A TOWING SERVICE AND WAITED FOR THEIR ARRIVAL. THEY WERE NOT DUE TO ARRIVE FOR ABOUT 1.5 HOURS AND IT WAS GETTING LATE IN THE AFTERNOON. I KEPT TRYING TO START THE ENGINE EVERY 15 MINUTES OR SO, AND FINALLY AFTER ABOUT 45 MINUTES OF WAITING, THE ENGINE STARTED AND I DROVE IMMEDIATELY BACK TO BOZEMAN FORD FOR ASSISTANCE, WHERE UPON, THEY DISCOVERED THAT THE PROBLEM WAS AN EXHAUST GAS TEMPERATURE (EGT) SENSOR AND REPLACED IT. THE DEALERSHIP CHARGED ME $100.00 AND SAID THERE WAS NO NOTIFICATIONS FROM FORD ABOUT THIS PROBLEM. SINCE THEN I HAVE HEARD OF OTHERS THAT HAVE HAD THE SAME PROBLEM WITH PICKUPS OTHER THAN THE AMBULANCE PACKAGES THAT THE RECALL COVERS, AND WANTED YOU TO KNOW THAT THIS COULD BE A SERIOUS PROBLEM ON THE ROAD. IF MY WIFE AND I HAD BEEN ANOTHER 2 MILE DOWN THE ROAD, WE WOULD HAVE BEEN IN THE CURVES OF THE BOZEMAN PASS, WHICH IS NARROW AND BUSY AND USUALLY ICY THAT TIME OF YEAR. I DID TALK TO MY FORD DEALERSHIP IN BILLING, MT SOON AFTER THE INCIDENT, BUT I NEVER HEARD BACK FROM THEM. I'M HOPING THE PROBLEM DOESN'T RECUR IN THE FUTURE, BUT HEARING ABOUT IT AGAIN ON THE NEWS HAS CAUSED ME TO CONTACT YOUR OFFICE. PLEASE CONTACT ME WITH ANY INFORMATION ON THIS SUBJECT THAT YOU MAY HAVE. *TR

NHTSA ID
10676468
Incident
Jan 8, 2014
Mileage
56,211 mi
SteeringSuspension
Filed Dec 11, 2014

WHILE USUALLY TRAVELING AT HIGHWAY SPEEDS AND HITTING SMALL BUMPS SUCH AS EXPANSION JOINTS ON BRIDGES THE TRUCK WILL SHAKE VIOLENTLY. IT HAS DONE THIS WITH VARYING DEGREES, AND MOST RECENTLY HAS GOTTEN WORSE. THE MOST EXTREME AND RECENT EPISODE WAS HAVING TO SLOW DOWN TO ABOUT 10 MPH ON THE INTERSTATE BEFORE IT STOPPED, AND IN PROCESS NEARLY BEING HIT FROM BEHIND BY A TRACTOR TRAILER. THIS HAS BEEN CALLED THE "DEATH WOBBLE" IN SEVERAL ONLINE POSTS. *TR

NHTSA ID
10663599
Incident
Nov 1, 2011
Mileage
12,000 mi
Electrical
Filed Oct 14, 2014

TL* THE CONTACT OWNS A 2011 FORD F-350 SUPER DUTY. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING, EGT SENOR #4 CIRCUIT OPEN, EGT SENSOR WAS REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 105,451.

NHTSA ID
10644488
Incident
Jul 4, 2012
Mileage
105,451 mi
Tires & wheels
Filed Sep 25, 2014
Crash reported

MICHELIN TIRE FAILURE. CATASTROPHIC TIRE BLOWOUT-FRONT TIRE. FORD F350 TRUCK PULLING A 5TH WHEEL TRAILER. 3 VEHICLES INVOLVED ON CALIFORNIA INTERSTATE HIGHWAY 101. WHILE TOWING A 5TH WHEEL TRAILER I HAD A FRONT LEFT TIRE BLOW. THE TIRE BLEW DURING A RIGHT TURN/BEND IN THE HIGHWAY. I COULD ONLY MAINTAIN THE VEHICLE IN A STRAIGHT LINE UNTIL WE STOPPED. THE TIRE CAUSED SUBSTANTIAL DAMAGE TO THE TOW VEHICLE AND A COLLISION WITH ANOTHER VEHICLE ON THE HIGHWAY. WE ALMOST ENDED UP IN A DITCH. *TR

NHTSA ID
10639191
Incident
Sep 1, 2014
Mileage
48,000 mi
Tires & wheels
Filed Sep 8, 2014
Crash reported

MICHELIN TIRE FAILURE. CATASTROPHIC TIRE BLOWOUT-FRONT TIRE. FORD F350 TRUCK PULLING A 5TH WHEEL TRAILER. 3 VEHICLES INVOLVED ON CALIFORNIA INTERSTATE HIGHWAY 101. WHILE TOWING A 5TH WHEEL TRAILER I HAD A FRONT LEFT TIRE BLOW. THE TIRE BLEW DURING A RIGHT TURN/BEND IN THE HIGHWAY. I COULD ONLY MAINTAIN THE VEHICLE IN A STRAIGHT LINE UNTIL WE STOPPED. THE TIRE CAUSED SUBSTANTIAL DAMAGE TO THE TOW VEHICLE AND A COLLISION WITH ANOTHER VEHICLE ON THE HIGHWAY. WE ALMOST ENDED UP IN A DITCH. *TR

NHTSA ID
10631511
Incident
Sep 1, 2014
Mileage
48,000 mi

Compare model years

Complaint and recall counts across every year of this model

Ford F-350 Super Duty by model year
YearComplaintsRecallsInvestigationsIssue Index
2014010—
2013130—
2012530—
2011Viewing730—
2010230—
2009030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.