2002 Ford F-350 Problems

WHILE DRIVING APPROXIMATELY 35 MPH THE WATER PUMP STARTED TO LEAK. THIS CAUSED THE SERPENTINE BELT TO BECOME WET AND SLIPPED OFF THE PULLEYS WHICH CAUSED THE VEHICLES BRAKES AND POWER STEERING TO FAIL. I QUESTIONED THE SERVICE ADVISOR AT THE FORD DEALER(HENRY DAY FORD) IN WEST VALLEY UTAH AND THEY ADVISED THEY HAD NOT HEARD OF THE PROBLEM. TO ME THIS IS A VERY IMPORTANT SAFETY HAZARD FOR OCCUPANTS AND COULD BE A LIABILITY FOR FORD MOTOR COMPANY. *TR

TL* THE CONTACT OWNS A 2002 FORD F-350. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE CAMSHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

[XXX] tire on passenger’s rear began to have significant vibration while towing 16,000 lb. fifth-wheel RV. Stopped and visually/tactilely determined unusual wear pattern so went to commercial tire shop in Pahrump, NV. Their inspection determined tread separation rendering the tire unusable so we replaced it with a different brand. This is the third of three tires installed at the same time that have suffered tread separation failure. The first was in July 2023 and was not reported to NHTSA, but when two more tires failed at the same time, I decided to report. Because this type of failure does not produce TPMS warnings, it could have been a catastrophic failure that might have resulted in damage to our vehicles and/or a crash with significant injury to us or other motorists. With three failures from the same batch of tires on our vehicle, I believe there is a serious problem with this batch of tires and they should be recalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

[XXX] tire on driver's rear began to have significant vibration while towing 16,000 lb. fifth-wheel RV. Stopped and visually/tactilely determined unusual wear pattern so went to commercial tire shop in Pahrump, NV. Their inspection determined tread separation rendering the tire unusable so we replaced it with a different brand. This is the second of three tires installed at the same time that have suffered tread separation failure. The first was in July 2023 and was not reported to NHTSA, but when two more tires failed at the same time, I decided to report. Because this type of failure does not produce TPMS warnings, it could have been a catastrophic failure that might have resulted in damage to our vehicles and/or a crash with significant injury to us or other motorists. With three failures from the same batch of tires on our vehicle, I believe there is a serious problem with this batch of tires and they should be recalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS OVER ROAD BUMPS, HE WOULD HAVE TO OVER STEER IN ORDER TO MAINTAIN THE VEHICLE IN ONE LANE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE GEAR BOX AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 175,000 AND THE CURRENT MILEAGE WAS 187,000. UPDATED 8/23/12 *CN THE CONSUMER STATED IN THE ATTEMPT TO REPAIR THE VEHICLE THE FOLLOWING REPAIRS WERE MADE: NEW BALL JOINTS, TIE ROD ENDS, 3 NEW GEAR BOXES, 3 NEW STEERING PUMPS, NEW STABILIZERS, NEW U JOINTS IN THE FRONT AXLE, NEW STEERING COLUMN, AND 3 ALIGNMENTS. UPDATED 09/06/2012 *JS

HARD STEERING WITH WINEING NOISE. I WAS NOT ABLE TO STEER THE TRUCK. LUCKY FOR ME I WAS GOING SLOW AT THE TIME. I TRACED THE LEAKING FLUID TO A FITTING ON THE POWER STEERING HOSE. LOOKS LIKE A INSULATED STEEL PIPE COMING FROM THE TUBO RESTS ON THIS STEERING HOSE. CONSTANT RUBBING AND MOVEMENT OF THIS PIPE CAUSES DAMAGE TO THE HOSE FITTING. HOSE WAS REPAIRED, HOWEVER LESS THAN SIX MONTHS LATER IT HAPPEND AGAIN SAME PROBLEM. I RECOGNIZED THE SIMPTOMS AND WAS ABLE TO PULL OFF THE ROAD SAFELY. I DO HAVE THE SECOND HOSE AND WILL KEEP IF NEEDED FOR INSPECTION.

there has been intense rust and corrosion in the roof seams and welds. This has led to water leaks and damage to the interior of the vehicle. The integrity of the roof has been compromised, and I am concerned about the possibility of roof crush should there be an accident. Not to mention the mold, rot and damage to the interior and electrical systems I have already suffered due to the defect. On February 3, 2023, I contacted the Ford Motors helpline and spoke to [XXX] (direct phone # [XXX] ext [XXX]) to discuss the issue.[XXX] created a request for a buyback and assigned a case number of [XXX]. She also requested that I send photos to [XXX] and visit the local Ford dealership so they could assess the vehicle and share the information with her. I was able to make an apt for Feb 6,2023 @ 10:50 with [XXX] @ Envision ford of Oxnard. When I arrived for the assessment, [XXX] did one walk around the vehicle (he did not inspect the roof at all) and then said he couldn’t help me as he this was a Ford issue, and they were a franchise. I contacted [XXX] with follow up from that meeting, as well as photos of the vehicle. About two weeks after this apt. [XXX] said the case was closed. I am extremely disappointed with how this case was handled, especially considering the significant investment I made in purchasing and maintaining it my vehicle. When I made the original investment I was told that the engine would last up to a million miles…but never imagined the body would be worthless at the 300,00 mark. There is so much damage to the roof that I currently keep my vehicle parked instead of using it. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

HEADLIGHTS GO OFF AND ON WHEN I MOVE THE TILT STEERING WHEEL, WHEN DRIVING OR SITTING STILL

TL* THE CONTACT OWNS A 2002 FORD F-350. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE PEDAL ERRONEOUSLY TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE BRAKE LINES WERE CORRODED AND LEAKING BRAKE FLUID. THE TECHNICIAN ALSO ADVISED THAT THE BRAKE LINES WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

FAILURE OF THE CLUTCH MASTER CYLINDER RESULTED IN A STALLED VEHICLE IN THE NUMBER 1 LANE OF I-80W OUT OF SACRAMENTO, CA. VERY HEAVY LABOR DAY TRAFFIC PREVENTED AN ACCIDENT. (STOP AND GO TRAFFIC). AS A RESULT OF THE FAILURE, THE TRUCK WOULDN'T SHIFT INTO GEAR AFTER THE GEAR SHIFT LEVER WAS PLACED IN NEUTRAL. *TR

We were just driving when the truck started smoking and the brakes wouldn’t work. After a few minutes the truck completely caught on fire.

ON MY WAY TO WORK THE TURN SIGNALS FAILED AND HAZZZARD LIGHTS NO BREAK LITES OR TURN SINGNALS THE FUSE PANEL WAS SMOKING AND COUSED A WRECK AT 60 MILES PER HOUR

TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED THAT THE CLUTCH PEDAL DETACHED FROM THE VEHICLE WHILE DRIVING 30 MPH. THE VEHICLE WAS SAFELY DRIVEN HOME AND PARKED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 270,000.

TL*THE CONTACT OWNS A 2002 FORD F350. WHILE DRIVING AT SPEEDS GREATER THAN 40 MPH, THE VEHICLE'S GEAR SHIFTS INTO OVERDRIVE ON ITS OWN. AT SPEEDS LOWER THAN 40 MPH, IT SHIFTS VIOLENTLY INTO FIFTH GEAR. FORD DIAGNOSED THE CAUSE OF FAILURE AS THE TORQUE CONVERTER AND A SOLENOID. FORD ALSO STATED THAT THE VEHICLE IS OUT OF WARRANTY, EVEN THOUGH IT HAS ONLY 19,080 MILES. THIS HAS BEEN A PERSISTENT FAILURE FOR MORE THAN TWO MONTHS. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 19,080 AND FAILURE MILEAGE WAS 18,000.

We were just driving when the truck started smoking and the brakes wouldn’t work. After a few minutes the truck completely caught on fire.

The frame at the leaf spring hangars has cracked apart at only 131,000 miles on the truck. This issue is becoming more and more common over the years it seems and comparable age trucks from other manufacturers are having this issue for the same age.

MY HUSBAND AND I HAVE 2 FORD F350S THAT CAME WITH GENERAL TIRES OF THE 12 TIRES WE HAVE HAD 5 BLOW OUTS, THE MOST RECENT WAS 4/23/2015 ON I-80, IN WHICH MY TRUCK SUSTAINED OVER 2500.00 DOLLARS IN DAMAGE. JUST WONDERING IF WE ARE LUCKY OR IF GENERAL TIRE COMPANY IS JUST TRYING TO KILL PEOPLE. THE TIRES ARE 235X85X16 LOAD RANGE E AND ALL HAD SUBSTANTIAL TREAD WHEN THEY BLEW. THANK YOU FOR LOOKING INTO THIS. *TR

THE SPARE TIRE CARRIER CABLE FAILED AND DROPPED THE SPARE ON THE GROUND WHICH BOUNCED AND CAUGHT THE REAR BUMPER. NO DAMAGE DUE TO THE SLOW SPEED I WAS TRAVELING AT THE TIME, BUT THIS PART HAS SINCE BEEN REDESIGNED AND SHOULD BE RECALLED BEFORE SOMEONE GETS HURT. NEW P/N IS 6C3Z-1A131-AA. *TR

TL*THE CONTACT OWNS A 2002 FORD F350. WHILE DRIVING 60 MPH, THE CONTACT LOST CONTROL OF THE STEERING AND THE VEHICLE ROLLED OVER. THE POLICE INSPECTED THE VEHICLE AND STATED THAT THERE WAS A MECHANICAL FAILURE ON THE FRONT SUSPENSION. THE ROLLOVER CRASH DESTROYED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 10,000.

I NOTICED A SLIGHT RUBBING SOUND COMING FROM THE FRONT END OF MY F350 4X4 DUALLY TRUCK. I WAS PULLING A 36 BUMPER PULL CAMPER AT THE TIME. THE NOISE INCREASED, AND A SQUEALING NOISE STARTED. I PULLED TO THE SIDE OF THE ROAD TO PREVENT FURTHER DAMAGE. THE DRIVERS SIDE FRONT HUB AND FALLEN APART, AND THE WHEEL WAS ABOUT TO COME OFF THE TRUCK. THE RIGHT SIDE HUB WAS WORN OUT AND COULD BE MOVED TWO TO THREE INCHES AND REQUIRED REPLACEMENT. THE TRUCK HAS LESS THAN 55 THOUSAND MILES, AND HAD ONLY BEEN SERVICED BY A FORD MOTOR COMPANY DEALER. THE TRUCK WAS TOWED AND BOTH FRONT HUBS WERE REPLACED. THE TRUCK HAD BEEN TAKEN TO THE DEALERSHIP IN FEBRUARY OF 2003 AND AGAIN IN DECEMBER 2004 WITH PROBLEMS WITH THE FRONT END. THE FORD DEALER SAID THEY COULD NOT FIND A PROBLEM. *JB

TL* THE CONTACT OWNS A 2002 FORD F-350. WHILE PARKED IN THE DRIVEWAY, THE VEHICLE ROLLED BACKWARDS APPROXIMATELY 300 FEET AND CRASHED INTO A FENCE. THE CONTACT STATED THAT THERE WAS NO WARNING INDICATOR PRIOR TO THE FAILURE. THE CONTACT, AN INDEPENDENT MECHANIC, INSPECTED THE VEHICLE AND DIAGNOSED THAT THE BRACKET THAT SECURED THE GEAR SHIFT CABLE WAS LOOSE WHICH ALLOWED THE LEVER TO GO INTO DIFFERENT GEARS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS UNAVAILABLE.

FAILURE OF THE CLUTCH MASTER CYLINDER RESULTED IN A STALLED VEHICLE IN THE NUMBER 1 LANE OF I-80W OUT OF SACRAMENTO, CA. VERY HEAVY LABOR DAY TRAFFIC PREVENTED AN ACCIDENT. (STOP AND GO TRAFFIC). AS A RESULT OF THE FAILURE, THE TRUCK WOULDN'T SHIFT INTO GEAR AFTER THE GEAR SHIFT LEVER WAS PLACED IN NEUTRAL. *TR

SEAT BELTS UNBUCKLE BY THEMSELVES. THIS HAS HAPPENS WITH THE DRIVER AND PASSENGER SEAT BELTS. DRIVER BUCKLE FAILURE IS MOST FREQUENT. ONE DAY IT WON'T HAPPEN THEN THE NEXT DAY IT WILL UNBUCKLE 5 TIMES IN A SHORT PERIOD OF TIME. AFRAID THIS WILL HAPPEN DURING AN ACCIDENT. THE SEATBELT BUCKLE UNBUCKLES STALL SPEEDS UNDER ANY DRIVING CONDITION.

TL* THE CONTACT OWNS A 2002 FORD F-350. WHILE DRIVING VARIOUS SPEED, THE SEAT BELT UNLATCHED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT PROVIDED.

CONSUMER PRESSED DOWN ON THE ELECTRICAL BUTTON BUT WINDOW FAILED TO ROLL UP OR DOWN. IT HAPPENED INTERMITTENTLY. DRIVER'S SIDE WINDOW JAMMED AND WILL NOT MOVE. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION. *AK

DURING RAINY WEATHER TRAVELING AT 70 MPH, THE BACKWASH FROM ANOTHER VEHICLE COVERED CONSUMERS WINDSHIELD. WHEN ATTEMPTING TO ACTIVATE THE WINDSHIELD WIPERS, IT SUDDENLY QUIT WORKING CAUSING ZERO VISIBILITY. DEALER FOUND A LOOSE FUSE. ON ANOTHER OCCASION, THE WINDSHIELD WIPER FAILED AGAIN CAUSING DRIVER TO HIT THE SIDEWALK. DEALER DAIGNOSED THE WINDSHIELD WIPER MOTOR AS FAULTY AND REPLACED. *TT

TL* THE CONTACT OWNS A 2002 FORD F350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, WHITE SMOKE STARTED TO EMIT FROM THE REAR OF THE VEHICLE. AFTER STOPPING TO INSPECT THE VEHICLE, THE CONTACT DISCOVERED FUEL LEAKING FROM THE ENGINE AREA. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL LINES BELOW THE ENGINE TURBO HAD RUPTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 175,000.

PURCHASED THE 2002 F350 SUPER DUTY DUMP TRUCK NEW IN 2003. IT PRESENTLY ONLY HAS 20,200 MILES ON IT. THIS PAST JUNE THE GAS TANK STARTED LEAKING AROUND THE SEAM AREA. THOUGHT THAT THIS WAS ODD DUE TO THE LOW MILES AND SOFT USAGE THE TRUCK HAS HAD. HAS THERE BEEN A RECALL ON THIS TRUCK FOR GAS TANK ISSUES? IF NOT, THERE SHOULD BE.....AS IT A SAFETY ISSUE. *TR

SEATBELT DISCONNECTS INTERMITTENTLY, BUTTON DOESN'T ALWAYS FULLY POP BACK OUT WHEN BUCKLE IS ENGAGED

THE VEHICLE IS DEPENDENT UPON A VEHICLE SECURITY MODULE TO OPEN DOORS, SHOW IF DOORS ARE OPEN OR CLOSED, AUTOMATICALLY LOCK AND UNLOCK DOORS, TURN ON AND OFF LIGHTS, ETC. THE UNIT INSTALLED IN MY VEHICLE HAS BEEN REPLACED BY ANOTHER UNIT BY FORD. FORD HAS NOT RECALLED THIS DEVICE. MANY OWNERS HAVE REPORTED AND HAVE HAD TO REPLACE THESE DEVICES BECAUSE OF THE PROBLEMS WITH LOCKS NOT WORKING (OPEN AND CLOSE), HEADLIGHTS NOT WORKING OR TURNING OFF WHILE DRIVING, FALSE SAFETY INDICATIONS BEING DISPLAYED, ETC. I AM NOW EXPERIENCING THIS PROBLEM AND HAVE TO REPLACE THIS MODULE TO STOP THESE SAME ISSUES IN MY VEHICLE. IT IS A THERMAL PROBLEM AND ONLY OCCURS WHENEVER THE VEHICLE IS WARMED DURING THE DAY IN THE HEAT. IT BEGINS TO WORK PROPERLY AFTER THE AIR CONDITIONER COOLS THE CAB DOWN OR AT NIGHT WHEN THE TEMPERATURES ARE COOLER. THE ORIGINAL PART # IS 2C7T-15K602-AJ, THE REPLACEMENT PART # IS 4C7Z-15604-AC. EVERY WEBSITE BLOG THAT INCLUDES SUPER DUTY TRUCKS FROM 2002 HAVE VOLUMES OF PEOPLE WITH THE SAME ISSUE AND FORD REPLACING THE VSM. THE FACT THAT THE PART NUMBER HAS CHANGED TO A NEW REV AND A HIGH VOLUME OF OWNERS ARE EXPERIENCING THE SAME ISSUE IS PROOF OF A FAULTY PART. *TR

WHILE DRIVING AT 50 MPH ON THE HIGHWAY DRIVER LOST CONTROL OF THE VEHICLE, CAUSING VEHICLE TO CRASH INTO A GUARDRAIL HEAD ON. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. *AK

WHILE TRAVELING 55 MPH AND PULLING A TRAILER, TRUCK WAS INVOLVED IN AN ACCIDENT WITH THE RIGHT FRONT ABSORBING MOST OF THE IMPACT DUE TO A VEHICLE RUNNING STOP SIGN. DUAL AIR BAGS DID NOT DEPLOY. OWNER COULD ONLY EXIT OUT OF REAR DOORS DUE TO BOTH FRONT DOORS BEING JAMMED. PLEASE DESCRIBE DETAILS. THERE WAS 1 INJURY*JB

ON MY WAY TO WORK THE TURN SIGNALS FAILED AND HAZZZARD LIGHTS NO BREAK LITES OR TURN SINGNALS THE FUSE PANEL WAS SMOKING AND COUSED A WRECK AT 60 MILES PER HOUR