Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Jul 26, 2012
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
14%
of 116 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2002 Ford F-350 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
Steering
Filed Jul 26, 2012
TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS OVER ROAD BUMPS, HE WOULD HAVE TO OVER STEER IN ORDER TO MAINTAIN THE VEHICLE IN ONE LANE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE GEAR BOX AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 175,000 AND THE CURRENT MILEAGE WAS 187,000. UPDATED 8/23/12 *CN THE CONSUMER STATED IN THE ATTEMPT TO REPAIR THE VEHICLE THE FOLLOWING REPAIRS WERE MADE: NEW BALL JOINTS, TIE ROD ENDS, 3 NEW GEAR BOXES, 3 NEW STEERING PUMPS, NEW STABILIZERS, NEW U JOINTS IN THE FRONT AXLE, NEW STEERING COLUMN, AND 3 ALIGNMENTS. UPDATED 09/06/2012 *JS
NHTSA ID
10467804
Incident
Oct 1, 2010
Mileage
175,000 mi
Steering
Filed Apr 2, 2010
HARD STEERING WITH WINEING NOISE. I WAS NOT ABLE TO STEER THE TRUCK. LUCKY FOR ME I WAS GOING SLOW AT THE TIME. I TRACED THE LEAKING FLUID TO A FITTING ON THE POWER STEERING HOSE. LOOKS LIKE A INSULATED STEEL PIPE COMING FROM THE TUBO RESTS ON THIS STEERING HOSE. CONSTANT RUBBING AND MOVEMENT OF THIS PIPE CAUSES DAMAGE TO THE HOSE FITTING. HOSE WAS REPAIRED, HOWEVER LESS THAN SIX MONTHS LATER IT HAPPEND AGAIN SAME PROBLEM. I RECOGNIZED THE SIMPTOMS AND WAS ABLE TO PULL OFF THE ROAD SAFELY. I DO HAVE THE SECOND HOSE AND WILL KEEP IF NEEDED FOR INSPECTION.
NHTSA ID
10323471
Incident
Apr 1, 2010
Mileage
260,000 mi
Steering
Filed Oct 20, 2004
Crash reported1 injury reported
OCTOBER 5, 2004 A FAIRFAX COUNTY VEHICLE # 6382, 2002 FORD F350 WAS INVOLVED IN A VEHICLE ACCIDENT THAT RESULTED IN THE POSSIBLE INJURY OF A PREGNANT FEMALE. THE FEMALE DRIVER STOPPED FOR A FAST TRAN BUS AND THE DRIVER OF THE COUNTY VEHICLE ATTEMPTED TO STOP AND AS HE TURNED THE STEERING WHEEL TO THE LEFT THE VEHICLE KEPT GOING STRAIGHT AND STRUCK THE CAR IN FRONT. THE STEERING SHAFT BROKE AND IT WAS LATER CONFIRMED THAT IT WAS THE STEERING SHAFT SECTOR THAT BROKE.
NHTSA ID
10096098
Incident
Oct 5, 2004
Mileage
28,398 mi
Driver assistanceEngineFuel system+3 more
Filed Jul 12, 2004
Crash reported1 injury reported
LTR FM ANDRIJ ANDREITCHUX(NJ) OWNER OF A FORD F350 TRUCK UNABLE TO CONNECT WITH 33 FOOT RV TRAILER HOOK SYSTEM CAUSES TRUCK TO LOCK-UP DEFECT REPLY TO THE ELIZABETH, NJ DISTRICT OFC. THE VEHICLE WAS INVOLVED IN AN ACCIDENT IN WHICH THE CONSUMER SUSTAINED INJURIES. *NM CONSUMER ALSO EXPERIENCED PROBLEMS WITH STALLING OF ENGINE, TRANSMISSION, POWER STEERING, ACCELERATION, AND FUEL SYSTEM ON VEHICLE. *LA
NHTSA ID
10081705
Incident
Jan 1, 1901
Steering
Filed Apr 30, 2004
WHILE THE VEHICLE WAS PARKED, FLUID WAS LEAKING FROM UNDERNEATH. WHEN THE DRIVER STARTED UP THE VEHICLE A LOUD NOISE WAS HEARD COMING FROM THE STEERING WHEEL. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE STEERING BOX NEEDED REPLACEMENT DUE TO WORN PARTS. THE DRIVER INFORMED THE MECHANIC THIS PART HAS BEEN REPLACED THREE TIMES AND THE PROBLEM STILL EXISTS. *LA
NHTSA ID
10071926
Incident
Apr 30, 2004
Steering
Filed Mar 17, 2004
Crash reported1 injury reported
WHILE DRIVING AT ANY SPEED VEHICLE INTERMITTENTLY STALLED IN DRIVE OR IN REVERSE. VEHICLE HAD BEEN TO THE DEALER EIGHT TIMES FOR THIS PROBLEM. EACH TIME DEALER EXAMINES THE VEHICLE, BUT THE PROBLEM WAS NOT RESOLVED. *AK WHEN VEHICLE STALLED, THIS CAUSED CONSUMER TO LOOSE POWER STEERING AND SUBSEQUENTLY CAUSING AN ACCIDENT TO TAKE PLACE. CONSUMER SUFFERED SEVER PAIN IN NECK AND BACK. EXPERT'S AUTOMOTIVE REPORT FROM NEXTECH EVALUATED THAT VEHICLE HAS EXECESSIVE EFFORT REQUIRED TO TURN STEERING WHEEL. CONDITION OCCURS WHEN THE ENGINE IS AT IDLE SPEED, WITH ACCESSORIES OPERATING AND VEHICLE IS IN GEAR, FORWARD OR REVERSE. PROBLEM APPEARED TO LESSEN WHEN ENGINE'S RPM INCREASED. ALSO, THE STALLING OF THE VEHICLE WAS CAUSED BY A FAULT IN THE POWER STEERING SYSTEM. *LA
NHTSA ID
10061054
Incident
Jan 28, 2003
Mileage
500 mi
Steering
Filed Nov 19, 2003
WHILE BRAKING AFTER DRIVING 30 MPH, VEHICLE LOST POWER STEERING CONTROL. CONSUMER MANAGED TO REGAIN CONTROL OF VEHICLE, AND PULLED OVER TO SIDE OF THE ROAD. TOOK VEHICLE TO DEALERSHIP WHERE MECHANIC DETERMINED THE CAUSE OF STEERING PROBLEM.*AK *PH *NLM
NHTSA ID
10042527
Incident
Sep 30, 2003
Mileage
63,000 mi
Steering
Filed Oct 2, 2003
WHILE DRIVING STEERING COLUMN LOCKED INTERMITTENTLY. *AK
NHTSA ID
10042200
Incident
Sep 30, 2003
Steering
Filed Jun 26, 2003
WHEN THE BRAKES WERE APPLIED THE POWER STEERING FAILED. THE DEALER INSPECTED THE VEHICLE BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM *TT *JB
NHTSA ID
10019781
Incident
May 13, 2003
Steering
Filed Dec 18, 2002
WHILE APPLYING THE BRAKE THE HYDRO BOOT DOESN'T WORK. CAUSING PROBLEM IN STEERING. WHEN TRYING TO BACK UNDER THE OVERHEAD CAMPER IT WAS HARD TO RUN INTO THE JACKS THAT HOLD UP THE CAMPER. *TS *NLM
NHTSA ID
10001175
Incident
Dec 18, 2002
Steering
Filed Nov 18, 2002
WHILE DRIVING THE VEHICLE AT 55MPH AND APPLIED THE BRAKE POWER STEERING WILL VIBRATE. DEALER HAS BEEN NOTIFIED AN DEALER WAS NOT WILLING TO DO ANYTHING... TS
NHTSA ID
8022939
Incident
Nov 18, 2002
Steering
Filed Oct 23, 2002
CONSUMER STATES THAT STEERING WHEEL LOCKS UP IF YOU SLAM ON BRAKES OR APPLY BRAKES FARELY HARD. ALMOST CAUSING AN ACCIDENT.CONTACTED DEALER,THEY WORKED ON IT 3 TIMES CANNOT FIX PROBLEM. MANUFACTURER KNOW THAT PROBLEM ASSISTS. MR
NHTSA ID
8021441
Incident
Jun 21, 2001
Steering
Filed Aug 21, 2002
STEERING WHEEL WILL NOT TURN WHEN BRAKES ARE APPLIED. WHEN BRAKE PEDAL IS RELEASED STEERING WHEEL CAN TURN. FORD MANUFACTURER WAS UNAWARE.*AK
NHTSA ID
8016912
Incident
Mar 1, 2002
Steering
Filed Apr 11, 2002
IT'S DIFFICULT TO TURN STEERING WHEEL WHEN APPLYING BRAKES. ALSO, WHEN VEHICLE IS SITTING STILL. DEALER CANNOT REMEDY THE PROBLEM.*AK
NHTSA ID
8007412
Incident
Oct 15, 2001
BrakesSteering
Filed Feb 26, 2002
AT LOW SPEEDS WHEN APPLYING BRAKES, STEERING WHEEL WOULD LOCK UP. DEALER HAS INSPECTED VEHICLE AND CHANGED RACK AND PINION. HOWEVER, PROBLEM WAS NOT CORRECTED. DEALER PUT OLD PARTS BACK ON VEHICLE. *AK *YD
NHTSA ID
8004549
Incident
Sep 1, 2001
BrakesSteering
Filed Nov 6, 2001
WHEN VEHICLE IS STOPPED AND BRAKES ARE APPLIED STEERING WHEEL DOES NOT MOVE, CAUSE UNKNOWN. *AK SERVICE MANAGER STATED THAT THE HYDRAULIC SYSTEM FOR THE BRAKES AND STEERING ARE INTER-RELATED AND THE BRAKE HYDRAULICS APPARENLTY PRE-EMPT THE HYDRAULIC PRESSURE THAT WOULD NORMALLY ACTIVATE THE BRAKES. *JB
NHTSA ID
898785
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own