Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2012 Ford F-350 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Bosch CP4 High Pressure Fuel Pump failed in transit cost $10,713 to repair only 155k miles on new engine. Diesel fuel spilled from engine on highway, lucky no fire. Ford no help.
Death whoble
The contact owns a 2012 Ford F-350. The contact stated while driving 70 MPH, the vehicle lost motive power and the vehicle was smoking. Additionally, the contact noticed a clinging sound coming from the engine compartment. The contact stated that an 18-wheeler that was driving behind the vehicle, almost crashed into the rear of the vehicle. The contact was able to get the vehicle to the shoulder of the road safely and exited the vehicle. The contact stated the vehicle was engulfed with heavy smoke, but a fire was not present. The contact was concerned for her safety. The vehicle was towed to the dealer where it was diagnosed with a failed fuel system. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 116,000.
Summary: We purchased a brand new 60000 dollar truck in 2012 or 2013 and was assured by the dealer that it had a warranty to cover any issues until either 100,000 miles or 5-6 years, whichever came first. After 4 years of ownership and around 67,000 miles, the truck started experiencing problems with a high idle and then abruptly shutting off. When taken to the dealer, they couldn't replicate the issues during a brief evaluation. However, a week later, while on the way to the bank, to get cash out for are stay at the hospital to give birth to are 6th child the truck shut off and wouldn't start again. The dealer diagnosed the problem as a faulty high-pressure fuel pump due to water in the fuel and tried to charge the author $15,000 for repairs. The author questioned why the diesel fuel water separator and the second fuel filter system on the truck didn't catch the issue earlier and criticized the dealer for their negligence in ensuring safe and reliable transportation.
Component; Fuel filter Component Available; Yes Safety; Fuel leak on engine ( Fire Risk ) Reproduced; No Inspected; No Warnings; Smell of fuel/Fuel on ground and water
Truck died and never started again. Metal shavings from fuel pump
CP4 high pressure fuel pump catastrophic failure. My fuel pump grenades and I lost all power on a busy road. I was able to use momentum after the loss of power to safely exit the roadway. I had no warning lamps prior to failure my vehicle will not start now and is currently at a shop being investigated.
I WAS 300 MILES FROM HOME FOR WORK FOR A WEEK. ON DAY 1, WHILE DRIVING ON A RESIDENTIAL STREET, I SUDDENLY GOT A MESSAGE ON THE DASH THAT STATED "STOP SAFELY NOW". SECONDS LATER, AS I WAS PULLING OVER BY THE CURB, THE TRUCK SHUT ITSELF DOWN AND WOULD NOT START BACK UP. I HAD TO RENT A VEHICLE (BEING AWAY FROM HOME). ON DAY 3, I TRIED AGAIN AND IT STARTED. I DROVE IT A BLOCK AWAY TO THE PLACE I WAS STAYING. ENTERING THE PARKING LOT, I GOT THE MESSAGE AND IT SHUT DOWN AGAIN JUST AS FAST. AT THIS POINT I HAD TO ARRANGE TRANSPORT OF MY TRUCK BACK HOME. $650 AND 3 DAYS LATER, I FINALLY GOT IT HOME. STARTED IT, RAN FOR A FEW MINUTES PARKED SO TRIED TO DRIVE IT. MADE IT ABOUT 1000 FEET WHEN IT SHUT DOWN AGAIN AND LEFT ME STRANDED ON THE HIGHWAY. EACH TIME IT SHUT ITSELF DOWN, I HAD TO WAIT A MINIMUM OF 1 HOUR BEFORE IT WOULD RESTART. AFTER RESEARCHING, IT SEEMS THAT MY EGT13 SENSOR HAS GONE BAD AND HAS TO BE REPLACED. HAD IT SHUT DOWN WHILE I WAS ON THE INTERSTATE, THE RESULTS OF THIS COULD HAVE BEEN A WHOLE LOT WORSE THAN THE EXPENSE OF A RENTAL AND TRANSPORT. MY RESEARCH BROUGHT TO LIGHT THAT THIS SEEMS TO BE AN ONGOING PROBLEM WITH FORDS THAT NEEDS TO BE ADDRESSED AND
I HAVE A 2012 FORD F350 CREW CAB 6.7. MILES 72160.6, ENG HRS 3877 AND ENG HRS IDEL 1700. WHICH IS VERY LOW FOR THE EGR TO GO BAD AND NOTICE THERE ARE THOUSANDS OF FORD OWNERS ARE HAVING THE SAME PROBLEM. WHICH MANY ARE BYPASSING THIS SYSTEM. I THINK ITS ABOUT TIME SOMEONE LOOKS IN TO THIS PROBLEM WITH FORD MANUFACTURE. THIS WAY FORD OWNERS DO NOT DO BYPASSING THE EMISSION SYSTEMS. I WONDERED WHY HWY PATROL WAS PULLING OVER DIESEL TRUCKS. LOOKED ON LINE AND FOUND OUT FOR INSPECTING THEM TO SEE IF ANY BYPASS EMISSION WAS DONE ON THAT TRUCK (CALIFORNIA). EGR (EMISSION) IS JUST A MAJOR HEADACHE AND THIS NEEDS TO INVESTIGATED.
RUST IN FUEL TANK. WHOLE FUEL SYSTEM SHUT DOWN WITH ENGINE OVER HEAT. NO LEAKS WHATSOEVER. JUST SHUT DOWN ON HIGHWAY. SHAME ON FORD!!!
CATASTROPHIC FAILURE OF CP4 HIGH PRESSURE FUEL INJECTION PUMP. TRUCK STOPPED IN MIDDLE OF ROAD WHILE DRIVING VERY DANGEROUS. FORD WANTS $13,000 TO FIX IT, HAVE ALREADY PAID >$7,000 TO FIX EXHAUST SYSTEM FAILURE
DEF SYSTEM/ENGINE CLEANING ISSUE. MESSAGE CONTINUOUSLY SHOWS ON DASH "DRIVE TO CLEAN ENGINE" REGARDLESS OF DRIVING HIGHWAY SPEEDS FOR 30+ MIN AT A TIME.
WHEN SHE PURCHASE THE VEHICLE DEC 2016 IT HAD THE CHECK IN LIGHT ON WITH THE FIGURE OF A ENGINE ON , ITS BEING READING TURBO NDERCHARGE BOOST ERROR CODE P0299 COCEQUENCE REDUCE POWER, SEVERAL LINKS ON THE MANIFOLD AND I CAN SMELL THE FUMES INSIDE THE CABIN WHILE DRIVING THE STRONG FUEL FROM THE DIESEL
TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED WHILE DRIVING 65 MPH A WARNING APPEARED ON THE INSTRUMENT PANEL WHICH DISPLAYED PULL THE VEHICLE OVER. THE CONTACT SHUT THE VEHICLE OFF AND RESTARTED THE VEHICLE IN LIMP MODE. AFTER THE DIAGNOSTIC TEST WAS PERFORMED THE DEALER STATED THE FUEL PUMP CAUSED THE ENTIRE FUEL SYSTEM TO MALFUNCTION DUE TO BAD FUEL FLOWING THROUGH THE VEHICLE. THE DEALER STATED THE FUEL PUMP AND FUEL INJECTORS NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE FUEL PUMP AND INJECTORS REPLACED. THE FAILURE MILEAGE WAS 11,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .