2012 Ford F-350

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

The contact owns a 2012 Ford F-350. The contact stated that while driving at approximately 65 MPH, the message "Loss of Engine Power" was displayed before the vehicle stalled. The vehicle was towed to a dealer, where it was diagnosed and DTC: P0087, P2291, and P2A00 were retrieved. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 128,843.

NHTSA ID

11689728

Incident

Jul 25, 2025

Mileage

128,843 mi

Death wobble

NHTSA ID

11671293

Incident

Jul 4, 2025

Bosch CP4 High Pressure Fuel Pump failed in transit cost $10,713 to repair only 155k miles on new engine. Diesel fuel spilled from engine on highway, lucky no fire. Ford no help.

NHTSA ID

11669541

Incident

Jun 3, 2025

The contact owns a 2012 Ford F-350. The contact stated that while his son was driving 25 MPH, the front track bar unexpectedly fractured into two pieces, causing the vehicle to swerve off the road. Additionally, the vehicle had experienced the death wobble. The vehicle was towed to the dealer, where the contact was informed that the front track bar fracture caused the rear axle to be pushed into the fuel cooler, which caused the fuel cooler to be punctured and to leak. The contact was informed that the front track bar and the fuel cooler needed to be replaced, and a coolant flush needed to be performed. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 300,000.

NHTSA ID

11662602

Incident

May 20, 2025

Mileage

300,000 mi

The contact owns a 2012 Ford F-350. The contact stated while driving at approximately 65 MPH, the contact rolled over a bump and the vehicle started to shudder and sway to the left and right violently. The contact slowed down to 20 MPH and regained control of the vehicle. The contact stated there were no warning lights illuminated. The contact stated that the failure had occurred two years prior. The contact had taken the vehicle to a local dealer who installed dampers and a track bar on the front end. The contact had not yet taken the vehicle to a local dealer or independent mechanic following the failure. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 200,000.

NHTSA ID

11659065

Incident

Apr 29, 2025

Mileage

200,000 mi

I'm currently experiencing the "Death Wobble" with my vehicle, making it unsafe to drive past 60 mph due to intense shaking. This is a serious safety concern for both me and my family. This issue happens frequently on the freeway, and we all fear that the wheels could fall off or the vehicle might flip over. When I took the vehicle to the service center, the advisor told me I needed to add a stabilizer to my front wheels and suggested that I buy the part online and install it myself, recommending YouTube for guidance. However, I have no idea what part to buy or where to get it. I’m not the designer of the truck, and I shouldn’t have to add extra parts for it to drive properly. I also believe this is a manufacturer issue, especially since multiple people seem to be experiencing the same problem.

NHTSA ID

11641418

Incident

Feb 7, 2023

The contact owns a 2012 Ford F-350. The contact stated while driving at approximately 40 MPH, the vehicle stalled and failed to restart. The vehicle was towed to the residence and a friend diagnosed the vehicle. The contact was informed that the CP4 pump, hard lines, and injectors needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 262,000.

NHTSA ID

11638712

Incident

May 27, 2022

Mileage

262,000 mi

Truck has a random death wabble and differnt speeds. I've taken the truck to three differnt ford dealers multiple times and they alll can't find any worn parts, the dealers all with say ford knows there is a saftey issue with the trucks but don't have a real fix for the issue. several other ford owners have the same issues

NHTSA ID

11633000

Incident

Dec 2, 2024

Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles

Some 2011-2012 F-250/F-350 and 2011-2015 F-450/F-550 vehicles equipped with a 6.7L diesel engine built on or before 9-Dec-2014 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2043, P205C and/or P205D. Follow the Service Procedure steps to correct the condition.

Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improper software configuration of the FDIM.

Touchscreen navigation system - arabic language - blank screen

In monitoring our technical service inquiries and technical service bulletins from Ford, there is the potential for moderate to severe steering wheel oscillation (wobble) to occur. After extensive testing and outside feedback, the following details have been established to correct or prevent steering wheel oscillation occurrences in lifted 05-16 Ford Super Duty 4wd pickups.

FORD: 2011-2014 F-SUPER DUTY VEHICLES EQUIPPED WITH 6.7L DIESEL ENGINE MAY EXPERIENCE A RUNNING ROUGH OR MISFIRE DURING EXHAUST REGENERATION PROCESS *CN