RoadVitals

2012 Hyundai Sonata Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “park outside” advisory affecting this model year.

Campaign 23V651000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
154
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Sep 22, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
7
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7
2 injuries, 0 deaths reported

Overview

Our database contains 154 NHTSA owner-reported complaints for the 2012 Hyundai Sonata Hybrid, most frequently naming the engine, powertrain (other) and brakes categories. 6 safety recalls have been issued covering this model year; 7 NHTSA investigations name it; and 106 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V651000NHTSA advisory: park outside

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Sep 22, 2023
1,649,478 units potentially affected
The defect: Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
The risk: An engine compartment fire while parked or driving can increase the risk of injury.
The remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.
Hyundai Motor AmericaManufacturer number 251View on NHTSA.gov

ENGINE

Dec 1, 2020
128,948 units potentially affected
The defect: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
The risk: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
The remedy: Hyundai will notify owners, and dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. The recall began March 31, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 198.
Hyundai Motor AmericaManufacturer number 198View on NHTSA.gov

EQUIPMENT:ELECTRICAL

Jul 2, 2020
272,126 units potentially affected
The defect: Hyundai Motor America (Hyundai) is recalling certain 2011-2012 Hyundai Elantra and Sonata Hybrid, 2012 Accent and Veloster vehicles. The 12V accessory socket outlet may have been over-tightened during installation, possibly disabling the thermal fuse and allowing the outlet to overheat with prolonged use, such as by using the Tire Mobility Kit air compressor to inflate a tire.
The risk: An overheated accessory outlet increases the risk of fire.
The remedy: Hyundai will notify owners, and dealers will replace the Tire Mobility Kit accessory outlet plug with a direct-to-battery connection wire harness kit, free of charge. The recall began September 28, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 193.
Hyundai Motor AmericaManufacturer number 193View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

AQ23002OpenAudit Query

Hyundai and Kia ABS Module Fires

Opened Nov 17, 2023

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
DP22005ClosedDefect Petition

Pedestrian alert sounds

Opened Jan 27, 2023
Closed Aug 7, 2023

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

ELECTRICAL SYSTEM:PROPULSION SYSTEMLed to recall 22V063000
DP22003ClosedDefect Petition

Loss of Motive Power

Opened Sep 12, 2022
Closed Dec 12, 2023

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

ENGINE
EA21003ClosedEngineering Analysis

Engine Fires

Opened Dec 22, 2021
Closed Feb 5, 2024

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

ENGINELed to recall 23V877

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Jul 24, 2026

While driving and everything is going along fine it will suddenly jerk and make a sound as if I've been hit behind. I'm not sure if it's part of the detached shift cables or transmission or something else. Sometimes it will jerk violently while going uphill also.

NHTSA ID
11752611
Incident
Jul 11, 2026
BrakesElectrical
Filed Jun 16, 2026

2012 Hyundai Sonata Hybrid well maintained by original owner, under 130,000 miles. May of 2025 AC stopped working intermittently (Hyundai dealer replaced AC hose). Aug 2025 AC stopped working AGAIN (same dealer could NOT identify problem). Car has consistent Hybrid System Warning! Safely Stop and Do not Drive messages lights and sirens when braking. Code PA186 comes up (low state of charge code for hybrid battery). December 2025 brought car back to SAME Hyundai dealer who NOW says car suddenly needs a 10k transmission (BUT still no idea what PA186 code is related to). Got transmission drained at different shop and NO NEW TRANSMISSION NEEDED! Every repair shop OUTSIDE OF HYUNDAI who has scanned for codes gets the PA186 error and say it is related to HYBRID BATTERY LOW STATE OF CHARGE (I am the original owner THUS lifetime hybrid battery warranty). June 2026 different Hyundai dealer for repair of AC and PA186 code. NEW Hyundai dealer says AC issue is NOT related to the PA186 code. They still dont know what PA186 code is but want to charge me $5100 for engine wiring harness electrical short. SIDE NOTE!! Engine wiring harness electrical short is known issue for ABS module recall 251 for this car. Hyundai has denied the engine wiring harness electrical short repair as part of ABS recall 251 warranty and STILL cant tell me why Hybrid System Warning Lights and PA186 code is come on. Is electrical issue really harness or HYBRID battery?? Car is currently at Hyundai dealer.

NHTSA ID
11744480
Incident
Jun 8, 2026
Engine
Filed Sep 4, 2025
Fire reported

The contact owned a 2012 Hyundai Sonata. The contact stated that while driving at 75 MPH on the highway, while depressing the accelerator pedal, the vehicle failed to accelerate. No warning lights illuminated. The contact veered over to the right side of the road, turned the vehicle off, and she noticed smoke coming from the engine. A bystander behind her noticed the flames coming up from the engine. The contact mentioned she exited the vehicle and called 911. No injuries were sustained. No medical attention was required. A police report was filed. The fire department extinguished the fire. The vehicle was destroyed. The vehicle was towed to Atow lot. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 160,000.

NHTSA ID
11684970
Incident
Aug 27, 2025
Mileage
15,000 mi
Brakes
Filed Oct 8, 2024

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the ABS warning light was illuminated. The contact stated that the vehicle had to be turned off and restarted every ten minutes. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle was recently serviced by the dealer and NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) was completed. The contact stated that the failure was present prior to the recall repair being performed. In addition, the contact stated that the failure reoccurred a week after the recall repair was completed. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

NHTSA ID
11618661
Incident
May 29, 2024
Mileage
130,000 mi
Interior & seats
Filed Sep 24, 2024

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while attempting to close the passenger’s side rear door, the door failed to lock as needed. The contact tied the door closed. The contact stated that the driver's side rear door was locked, and the contact was unable to open the door. The contact had taken the vehicle to a dealer when the passenger’s side door was not locking. The dealer diagnosed the vehicle and determined that the latch and locking mechanism needed to be replaced. The vehicle was not repaired. The contact stated that when the driver's side rear door failed to lock securely, the vehicle was not returned to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 41,000.

NHTSA ID
11616173
Incident
Sep 18, 2023
Mileage
41,000 mi
EngineOther / unspecifiedPowertrain (other)
Filed May 14, 2024

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the low battery warning light illuminated. In addition, the contact heard a rattling sound coming from the engine before the engine seized. The vehicle was towed to the dealer where it was diagnosed with a failed hybrid system and that the hybrid system needed to be replaced. The contact was also informed that the transmission was not the original transmission, and the cooler was damaged. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.

NHTSA ID
11588669
Incident
May 14, 2024
Mileage
145,000 mi
Brakes
Filed May 10, 2024

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated. The contact pulled over on the side of the road and the vehicle was towed to the dealer to be diagnosed. The contact was informed that the ABS and hydraulic pump needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) that was previously performed. The manufacturer was made aware of the failure and informed the contact the failure was not related to the recall repair. The failure mileage was approximately 151,020.

NHTSA ID
11588172
Incident
Apr 24, 2024
Mileage
151,020 mi
Brakes
Filed May 2, 2024

The contact owns a 2012 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11586614
Incident
May 2, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

DTN DCS

AIR BAGS

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.

DTN DL

AIR BAGS

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.

26-01-033H TSB

ENGINE

This TSB references the Op codes to use for claim submission and the Parts required based on the vehicle’s inspection results from TSB 22-01-023H-2 (DTC P1326 – Engine Bearing Inspection/Engine Replacement) or the latest version.

26-01-033H DN

ENGINE

This TSB references the Op codes to use for claim submission and the Parts required based on the vehicle’s inspection results from TSB 22-01-023H (DTC P1326 – Engine Bearing Inspection/Engine Replacement) or the latest version.

TRW Settlement Notice

AIR BAGS

Hyundai has settled a class action lawsuit that alleges that certain Hyundai and Kia Class Vehicles (defined below) contain defective ZF-TRW airbag control units (“ZF-TRW ACUs”) that are vulnerable to a condition called electrical overstress, which may cause the vehicles’ airbags and other safety features to fail during a collision. Hyundai has not been found liable for any claims alleged in the lawsuit. Instead, Hyundai reached a voluntary settlement (referred as “the Settlement” or “the proposed Settlement”) to avoid lengthy litigation and provide relief to people who own ed or leased Class Vehicles in the United States and U.S. Territories. Class Members may be entitled to compensation if they submit valid and timely Claims.

TRW Settlement DCS

AIR BAGS

A Class Action settlement regarding the TRW Airbag was recently decided. Based on the Class Action, customers are eligible for certain settlement benefits. Please see attached for details. Impacted vehicles are also noted below. For further information regarding settlement benefits and contacts, please review the dealer notification per the attached. It is also available on Hyundaidealer.com under Hyundai Tech Info > Service News.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Hyundai Sonata Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010
2025110048.4
2024900
2023150044.4
2022190141.0
2021530140.3
2020161142.5
2019403
2018913
2017793462.1
20161315459.4
2015514467.4
2014273665.0
20131064764.0
2012Viewing1546760.1
2011956762.2

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.