RoadVitals

2025 Hyundai Sonata Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Jun 24, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 11 NHTSA owner-reported complaints for the 2025 Hyundai Sonata Hybrid, most frequently naming the driver assistance, electrical and body & structure categories. 18 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance440.0%
  • Electrical440.0%
  • Body & structure110.0%
  • Interior & seats110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Jun 24, 2026

On Feb. 10, 2026, my Sonata began showing a blue screen on the infotainment screen when the vehicle was in reverse. The blue screen contained the message "Incoming Camera Signal Error. Please try again later." Between Feb. 10 and 22, I continued seeing the aforementioned blue screen and message. In addition, I began seeing a green screen with a message "No Camera Signal Received. Please try again later.”. On Feb. 22, I was attempting to reverse from my garage and my camera failed to engage. I saw a black screen without picture when the car was first put in reverse, so I put in park and then switch back to reverse. The camera did not engage and the screen remained on the car's menu. Camera then flashed on briefly and then went back to the black screen, then moved multiple time between to the blue screen with the warning message “Incoming Camera Signal Error. Please Try Again Later.” and the green screen with message “No Camera Signal Received. Please try again later.” The issue eventually began occurring both while in reverse and in drive. During this time frame, I took the vehicle to the dealership on multiple occasions, Feb. 10 and Feb. 19, and they were unable to replicate the challenge. I took the vehicle back to the dealer on Feb. 23, and the issue was replicated. The issue was 'repaired' and picked up on Mar. 19, but had to return 3 hours later due to the same issue then in an exacerbated state. The issue was finally repaired on Apr. 1 after a complete floor assembly replacement. The issues caused the safety concern of limited visibility when driving.

NHTSA ID
11746271
Incident
Feb 10, 2026
Electrical
Filed Jun 17, 2026

The horn stopped working unexpectedly. Pressing the horn button produces no sound. The vehicle has not been in any accident. This is a safety issue as the horn is required for alerting other drivers in emergency situations.

NHTSA ID
11744655
Incident
Jun 1, 2026
Body & structureElectrical
Filed Apr 23, 2026

On April 8, 2026, I returned to my brand-new 2025 Hyundai Sonata Hybrid Limited (purchased as a new ccar on February 10th 2026)_after being away from March 31 to April 6, 2026 (approximately 7 days of normal parking). The vehicle was completely dead — the 12V auxiliary battery had fully discharged. The car remained fully locked. The hood release lever and the 12V battery reset button are both located inside the cabin and were therefore inaccessible. Following the instructions in the owner’s manual, three adults attempted to remove the plastic cover over the mechanical keyhole on the driver’s door handle. None of us could pry or slide the cover off. Hyundai Roadside Assistance dispatched a locksmith. The locksmith had to use an air-inflation wedge tool to force the door open. Once inside, he pressed the interior 12V reset button and the vehicle then operated normally. This incident demonstrates a complete failure mode: the 12V system can die after only a short period of inactivity, and the mechanical emergency-access design makes it extremely difficult (or impossible for multiple people) to enter the vehicle without professional forced entry or risk of damage. The combination left me stranded with no practical way to regain access to my new car. I believe this is a safety-related defect because it creates an unreasonable risk of the driver being unable to enter or operate the vehicle after normal parking, potentially in emergency or critical situations. Hyundai has issued Service Campaign TEBA / TSB 25-01-076H for battery drain on 2025 Sonata Hybrids, but it does not address the mechanical key-cover access failure that turned the drain into a total lockout. It is also not clear the the TEBA is a complete solution to the battery drain problem.

NHTSA ID
11733182
Incident
Apr 7, 2026
Driver assistance
Filed Dec 30, 2025
Crash reported

On [XXX] while entering 2 car garage with no other cars in garage, the subject vehicle which is a HEV, changed from the electric drive mode to gasoline mode at the garage door and driveway apex. Immediately, the vehicle uncommandedly surged forward from approximately 1mph. The vehicle impacted a large refrigerator and small table causing severe front end damage. No airbags deployed and I was not injured. Although, my neck is sore from whiplash. Seatbelts were employed and vehicle was being operated at less than 1mph, standard for entering a two car garage. There were no warnings, lights, or sounds from the multi function display or any system emergency braking applied immediately before the collision.Just a violent surge forward that I could not quickly apply the brakes to avoid this collision. It is my feeling something electronic failed to operate or was unable to understand the driving environment at the time of impact. The change in driving mode from electric to gasoline was very abrupt and instantly resulted in the surge forward with no concern for what was a potential collision hazard ahead. Severe damage was done to front end only. Resulting in a very high repair cost and may likely result in the vehicle being considered a "total loss". This is currently ongoing with insurance and collision repair facility. Unresolved currently. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11707734
Incident
Dec 8, 2025
Filed Oct 3, 2025

take.a break warning light is a hazard and distraction and is not accurate at all. i am not a new driver but this id not s safety feature it is such a distraction and is not consistent. i am not going in and out of the lane and even with both hands on the wheel it still goes off about every 90 seconds even at the beginning if some drives after about 3 miles. it is nig consistent and causes you to panic at times when the alarm sounds there is absolutely no way to disarm this. i am [XXX] and do the safe driving course every four years. this is a menace and i do t expect any results but i will not keep this car. going to trade it in on american car. my third and kadt hyundai INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11691172
Incident
Oct 2, 2025
Driver assistance
Filed Sep 23, 2025
1 injury reported

The emergency rear collision detection system is able to be turned off, but automatically turns on when the car starts. There are situations where the car detects an object and it prevents me from reversing. I disabled this because I use my eyes and have accepted the risk of running into something. I had to move in a hurry two days ago, I tried to reverse out of the way, but the car prevented this when I thought I had already shut it off. Meanwhile I'm getting screamed at to move while I fumble through menus just so I can drive the car I bought. This is dangerous to have automatically on everytime the car starts.

NHTSA ID
11689140
Incident
Sep 21, 2025
Interior & seats
Filed Aug 15, 2025

Lump on driver seat, under right buttocks. Feels like hard steel poking up on right side of seat , predominantly under right side.

NHTSA ID
11681015
Incident
Jul 31, 2025
Filed Jul 3, 2025

The Inattentive Driving Warning goes off excessively, causing distraction even in heavy traffic. Over a 2 hour drive, the Inattentive Driving Warning would alert approximately every 30 minutes regardless of traffic or driving conditions. The sound, which lasted approximately 1 to 2 seconds, and alert display caused me to momentarily turn my attention to the instrument cluster, rather than the road, while I was traveling at highway speeds in variable traffic. Previous model years allowed you to turn off this function, but this is no longer the case. Hyundai even confesses the inaccuracy of the system within the manual and has sent out notice of ways to lower incidences on different models vehicles.

NHTSA ID
11670978
Incident
Jul 2, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LA29-LA30 DCS

ELECTRICAL SYSTEM

Certain 2024-2026MY Sonata (DN8) and 2024-2026MY Sonata Hybrid (DN8 HEV) vehicles may exhibit intermittent battery discharge condition due to the air conditioning controller not fully powering down after the vehicle is turned off and parked. Technical Service Bulletins (TSB) 26-01-051H & 26-01-052H provide the procedure to update the ATCU (Air Temperature Control Unit) software; the revised logic improves controller shutdown to prevent battery drain and corrects a condition where the HVAC control display may appear blank when climate remote start is activated via Bluelink. Over-the-Air (OTA): This update can also be conducted via OTA. Customers can complete on their own if they have an active subscription to Hyundai Bluelink. A visit to the dealership is not required. Deployment of the OTA to Bluelink customers is planned to start the week of 07/13/26.

26-01-052H TSB

ELECTRICAL SYSTEM

Certain Sonata Hybrid (DN8 HEV) vehicles may exhibit intermittent battery discharge conditions due to the air conditioning controller not fully powering down after the vehicle is turned off and parked. This bulletin provides the procedure to update the Air Temperature Control Unit (ATCU) software; the revised logic improves controller shutdown to prevent battery drain and corrects a condition where the HVAC control display may appear blank when climate remote start is activated via Bluelink.

26-FL-002H TSB

FUEL/PROPULSION SYSTEM

Some Sonata Hybrid (DN8 HEV) vehicles may display a Check Engine light and store one or more of the DTCs listed below due to an abnormal air-fuel ratio in a specific cylinder. This bulletin provides instructions to update the Engine Control Module (ECM) to resolve the air-fuel ratio logic.

26-GI-002H TSB

ELECTRICAL SYSTEM

This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.

DTN DL

AIR BAGS

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.

DTN DCS

AIR BAGS

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Hyundai Sonata Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010
2025Viewing110048.4
2024900
2023150044.4
2022190141.0
2021530140.3
2020161142.5
2019403
2018913
2017793462.1
20161315459.4
2015514467.4
2014273665.0
20131064764.0
20121546760.1
2011956762.2

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.