See attached document for complaint.
- NHTSA ID
- 11693887
- Incident
- Oct 2, 2025
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 9 NHTSA owner-reported complaints for the 2024 Hyundai Sonata Hybrid, most frequently naming the body & structure, driver assistance and engine categories. 19 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jun 2024 | 1 | 1 |
| Jul 2024 | 2 | 3 |
| Sep 2024 | 1 | 4 |
| Dec 2024 | 3 | 7 |
| Feb 2025 | 1 | 8 |
| Oct 2025 | 1 | 9 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
See attached document for complaint.
The contact owns a 2024 Hyundai Sonata. The contact stated while driving 35 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with fuel injector failure. The vehicle was repaired but the failure persisted. The contact stated that on another occasion, the check engine warning light illuminated, and the contact turned off the vehicle. The contact restarted the vehicle after several minutes and the vehicle started working properly. The vehicle was then taken to a dealer and was diagnosed with fuel consumption failure. The vehicle was repaired for the most recent failure. The contact then stated that the check engine warning light illuminated on and off a third time. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 15,395.
The speedometer in this car is extremely inaccurate and inconsistent with its accuracy. On some occasions, the speedometer can indicate a +-2mph variance at any given speed (good), while other times, the speedometer can indicate a +-6mph variance at any given speed. (bad) The vehicles true speed was verified by GPS speed data and by manually calculating given each individual wheel speed in the car. Both measured speeds confirmed that the vehicles speedometer was off by 5-6mph. No modifications performed to the car. This is a serious safety hazard as the driver is given inaccurate information regarding the actual speed of the vehicle and can lead to accidents.
I purchased a new 2024 Hyundai Sonata Hybrid Limited in May 2024. At about 3500 miles I noticed the low-beam headlights did not adequately illuminate the road. When driving at night, the low-beams don't illuminate the road signs nor do they adequately have any vertical illumination. When pedestrians are walking on the roadway, the low-beams barley light the calf of a person's leg, but there's no indication of the persons body being illuminated. Using the Hi-Beams, these problems are somewhat resolved. The roadways are better lit, the road signs are better lit and pedestrians are a little more illuminated. I've addressed this with Hyundai, and while there's screw(s) to vertically align the headlamps higher, it seems they are adjusted all the way to the top position. Even if the headlamps could be adjusted vertically, because the headlamps are so recessed under the hood, the hood cuts off any possibility for lights to vertically illuminate people. In my opinion, this is a serious safety issue that's caused by a design flaw and the NTHSA should seriously considering deeming this vehicle unfit for road use at night.
I purchased a new 2024 Hyundai Sonata Hybrid Limited on [XXX]. At about 2000 miles I noticed the speedometer of the car and the WAZE app were reporting different speeds. This is an intermittent problem so sometimes the vehicles speedometer and the WAZE app match and other times the vehicles speedometer and the WAZE App disagree. I've repeatedly taken this car to the dealership where I purchased it complaining about the problem and they can't seem to find a problem. Hyundai documented the problem is with WAZE and there's "DELAY" in the signal from the satellite to the WAZE App, even though I've stated my other vehicles speedometers and the vehicle speed reported by WAZE match. Hyundai documented this anomaly is what gives the vehicle it's "UNIQUENESS." Yet they won't resolve this issue. There are several functions in the car that are dependent on the the vehicle's speedometer being correct and when the speedometer is incorrect, these other functions don't work properly either. I've taken the car onto freeways where there are measured mile postings. Sometimes when the speedometer indicates it's at 60 MPH it takes 60 seconds to traverse the mile. Other times, when the speedometer indicates its at 60 MPH it takes 63 seconds to travel the measured mile. it's not just my car, there are many other customers around the United States that are experiencing this problem and I/we can't seem to get Hyundai to address, fix this problem. My personal opinion is this; Hyundai knew about this problem before they put the car out to the market for sale. So Hyundai knowingly sold a defective vehicle, before they sold the first one of these vehicles. Other HYUNDAI Sonata owners complaining about speedometer [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fractured windshield from rock strike. Not Hyundai responsiblity. 2 1/2 feet from mirror thru driver view. ISSUE IS: Safelite does not have aftermarket glass. Car is 5 months old. Hyundai says they have zero replacement glass in United States. I can order ($1500), and wait appx 2-3 months. It is illegal both in CA where I reside and federally to drive with fractured windshield. How is it that auto manufacturers are able to not keep safety items reasonably in stock? Covid is long over, I’m tired of hearing “supply chain” excuse. A brief online review shows Kia/Hyundai has had windscreen issues ongoing for years. I’m not even certain that all of my mirror resident safety features are working properly.
Driver side bumper does not sit flush with driver side fender. It popped out between top edge of bumper and fender... Many compliments on social media..... Hyundai needs to fix these cars. The bumper retention
With a front seat passenger, using the autos seat belt, at the height of 5’ 6” and a 145lbs. The airbag off light will come on, indicating the airbag system has been turned off. This is intermittent and at times the issue can be resolved with pulling the vehicle over. Turning the engine off, asking the passenger to step out of the vehicle (at times on the shoulder of a major interstate), closing the front passenger door. To then reopen the car door, set again in the front passenger seat, secure seat belt and the driver starts the car. Sometimes this will cause the light to go off, indicating the airbag system is on. However, this does NOT always work. During a normal transit the airbag will randomly come on and off.
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
Certain 2024-2026MY Sonata (DN8) and 2024-2026MY Sonata Hybrid (DN8 HEV) vehicles may exhibit intermittent battery discharge condition due to the air conditioning controller not fully powering down after the vehicle is turned off and parked. Technical Service Bulletins (TSB) 26-01-051H & 26-01-052H provide the procedure to update the ATCU (Air Temperature Control Unit) software; the revised logic improves controller shutdown to prevent battery drain and corrects a condition where the HVAC control display may appear blank when climate remote start is activated via Bluelink. Over-the-Air (OTA): This update can also be conducted via OTA. Customers can complete on their own if they have an active subscription to Hyundai Bluelink. A visit to the dealership is not required. Deployment of the OTA to Bluelink customers is planned to start the week of 07/13/26.
ELECTRICAL SYSTEM
Certain Sonata Hybrid (DN8 HEV) vehicles may exhibit intermittent battery discharge conditions due to the air conditioning controller not fully powering down after the vehicle is turned off and parked. This bulletin provides the procedure to update the Air Temperature Control Unit (ATCU) software; the revised logic improves controller shutdown to prevent battery drain and corrects a condition where the HVAC control display may appear blank when climate remote start is activated via Bluelink.
FUEL/PROPULSION SYSTEM
Some Sonata Hybrid (DN8 HEV) vehicles may display a Check Engine light and store one or more of the DTCs listed below due to an abnormal air-fuel ratio in a specific cylinder. This bulletin provides instructions to update the Engine Control Module (ECM) to resolve the air-fuel ratio logic.
ELECTRICAL SYSTEM
This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.
AIR BAGS
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.
AIR BAGS
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.