RoadVitals

2012 Ford F-650

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 18, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 6, 2012
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2012 Ford F-650, most frequently naming the seat belts category. 1 safety recall has been issued covering this model year; and 15 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Seat belts1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
12V318000

VISIBILITY:WINDSHIELD

Jul 6, 2012
783 units potentially affected
The defect: FORD IS RECALLING CERTAIN MODEL YEAR 2012 F-650 AND F-750 VEHICLES MANUFACTURED FROM FEBRUARY 1, 2012 THROUGH MARCH 16, 2012. THE CLEAR AND BLACK PRIMER MAY BE MISSING ON CERTAIN WINDSHIELDS WHICH MAY RESULT IN AN INSUFFICIENT BOND BETWEEN THE GLASS AND CAB STRUCTURE.
The risk: AN INSUFFICIENT BOND MAY RESULT IN A SEPARATION OF THE WINDSHIELD FROM THE CAB, INCREASING THE RISK OF PERSONAL INJURY OR DEATH.
The remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE AND INSPECT THE WINDSHIELD FOR URETHANE ADHESION, AND REPLACE OR REINSTALL THE WINDSHIELD AS REQUIRED, FREE OF CHARGE. THE RECALL BEGAN ON JULY 31, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
FORD MOTOR COMPANYManufacturer number 12S33View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Seat belts
Filed Jul 18, 2019

TL* THE CONTACT OWNS A 2012 FORD F-650. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V339000 (SEAT BELTS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PERRY FORD OF SANTA BARBARA (440 HITCHCOCK WAY, SANTA BARBARA, CA 93105, (805) 682-2411) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11233089
Incident
Jul 18, 2019

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 52476

EQUIPMENT

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

SSM 51536

STRUCTURE

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

DOR-K2T5D-01

FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

This SKU is a DEF Injector. The customer communication requested return of unsold inventory to inspect the sealing. The injector sealing may have an issue which will cause a slow leak. A slow leak of the DEF Injector can lead to crystal formation which can cause aftertreatment related fault codes and ECU driven engine derating.

SSM 47641

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

Some 2011-2019 F-Super Duty, 2015-2019 Transit, 2016-2019 F-650/F-750 and 2018 F-150 vehicles equipped with a 6.7L, 3.2L or 3.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P207F, P20EE, P229F, P2201 and/or P24AE. This may be a result of using aftermarket cleaning liquids or tools for the exhaust gas recirculation (EGR) cooler or intake. Ford does not recommend the cleaning of diesel intakes or EGR coolers using any aftermarket tool that injects a cleaning foam or liquid substance into the EGR cooler or intake. Using these types of fluids can result in sodium poisoning of the NOx and particulate matter (PM) sensors resulting in degraded operation and permanent damage to the aftertreatment system. Use of these cleaning tools may void the emissions warranty of the hot end aftertreatment exhaust system and the attached emissions sensors.

16-0061

VISIBILITY

Some 2006-2015 F-Super Duty 650/750 vehicles equipped with exterior tubular stainless steel west coast style mirrors may have a loose mounting bracket due to poor rivet retention.

15-0164

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford F-650 by model year
YearComplaintsRecallsInvestigationsIssue Index
2022210—
2021430—
2018010—
2017300—
2016100—
2015000—
2014000—
2013000—
2012Viewing110—
2011220—
2009010—
2008010—
2007010—
2003200—
2002310—
2001930—
2000560—
1999010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.