RoadVitals

2002 Ford Fiesta

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Feb 12, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 1 NHTSA owner-reported complaint for the 2002 Ford Fiesta, most frequently naming the powertrain (other) category.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Feb 12, 2017

I HAVE A DPS6 TRANSMISSION IN MY 2012 FORD FIESTA SES THAT IS MALFUNCTIONING AS DESCRIBED BY THE MANUFACTURER. THERE IS A SEVERE SHUDDER AND SLIPPAGE IN THE TRANSMISSION, AS WELL AS A RACING OF THE ENGINE WHEN MY FOOT IS ON THE BRAKE AND OFF THE GAS PEDDLE. THE RPM'S RACE TO OVER 1800 RPM'S WHILE AT A LIGHT OR IN HEAVY TRAFFIC. WHEN I RELEASE THE BRAKE AND ACCELERATE THE TRANSMISSION RE-ENGAGES AND SLIPS SO BADLY, THAT ON SEVERAL OCCASIONS OTHER DRIVERS HAVE ALMOST DRIVEN INTO THE BACK OF MY CAR. ONCE MY CAR GETS PAST THIRD GEAR, IT DRIVES AND APPEARS TO SHIFT AND DRIVE BETTER UNTIL LETTING OFF THE GAS AGAIN. I GET PEOPLE SCREAMING AT ME AND GETTING VERY UPSET DURING RUSH HOUR TRAFFIC. I COULD SEE SO MANY WAYS THAT THIS IS A SAFETY ISSUE, EVEN WORSE THAN THE DOOR LOCK RECALL. I AM FORCED TO DRIVE THIS CAR, AS FOR NO OTHER CHOICE. A CAR CRASH WOULD BE HORRIBLE FOR ME AND MY CHILDREN; BUT, ALSO ANYONE ELSE INVOLVED. THIS IS A SERIOUS SAFETY ISSUE AND I WOULD BEG YOU TO CONSIDER THIS A SAFETY RECALL. FORD HAS CONSIDERED THIS A CUSTOMER SATISFACTION PROGRAM, WHICH FALLS UNDER A WARRANTY WHICH MY CARS DOES NOT FALL UNDER BECAUSE IT IS A SALVAGE REBUILT TITLES. IT IS DEFINITELY A SAFETY ISSUE. THANK YOU FOR YOU KIND CONSIDERATION.

NHTSA ID
10954085
Incident
Jan 22, 2017
Mileage
64,250 mi

Compare model years

Complaint and recall counts across every year of this model

Ford Fiesta by model year
YearComplaintsRecallsInvestigationsIssue Index
2019963067.7
2018350041.8
2017730246.1
20161780244.6
20152584359.8
20145027359.4
20136673355.3
20126163355.1
20117293355.6
2002Viewing100—
2001100—
2000000—
1999000—
1998000—
1997000—
1996000—
1991200—
1989100—
1988100—
1980000—
1979000—
1978030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.