2011 Ford Fiesta Driver assistance Problems

Upon acceleration from a stop the transmission seriously shutters and stalls the vehicles engine seriously putting the occupants life and safety at risk as well as others. I also noticed that the vehicle shutters badly at speeds 3mph through 25mph bucking and stalling the engine all the way through making driving the vehicle a real danger and threat to the safety of others on the road. This is a serious and dangerous situation I’ve been placed in and by this vehicle being my only source of transportation endangers my life and safety and the safety of others on the road due to the stalling and hesitation upon entering traffic it’s deadly. Weather conditions also contribute to the life threatening dangers while traveling. Vehicle has not been inspected by a certified technician due to to my extended hours of required employment with no other source of transportation yet I am more than willing to get a free inspection by a Ford Facility. Yes there is a yellow check engine light on the dashboard that was never present up until the shuttering and stalling started 3 to 4 months ago. Please update me with any solutions you may have ASAP to address this urgent and faulty issue, this is of great importance and safety concern. It has been brought to my attention that a article dated July 18, 2019 in the Detroit Free Press states “Ford is aware of this problem yet still put the vehicle into production and sent a memo to its dealers advising them to address the issue and customers concerns and repair the Known Problem free of charge. Please reach out and instruct me with this Known Ford Problem so that we can resolve this ASAP.

NHTSA ID

11526239

Incident

Mar 6, 2023

My 2011 Ford Fiesta shudders, has sudden or Delayed Acceleration,delays in downshift, difficulty stopping/braking,it hesitates when changing gears.also has harsh engagement.I purchased from a private owner in 2021. I have contacted Ford Motor Company Headquarters. I have taken it to my local Ford Dealership,told them what it does, they would not drive it so they could see what it does and how dangerous it can be at times. All they said was "oh it's the TCM and we got them back ordered for 6 mths" But if I want to pay for and order the part and just leave my car setting at the Ford Dealership until the part comes in I can do that. Then pay God only knows how much for them to put the part on. This is the only vehicle I have right now. I told them that. They said "oh we can't give ya no loaner car for that long. And the longer you drive it like that the more it's gonna tear up other parts of your car. And The Ford Motor Company said Oh you missed the deadline for the buy back program or any compensation for your carI Ford has failed to meet the standards required by The Federal Motor Safety Commission and yhey refuse to acknowledge me or help me in any way. All the other 2011 Ford Fiesta cars with the Dual Shift Clutch Transmission were fixed or bought back or the owners were compensated. I am in the same unsafe predicament as those consumers were. I'm not asking for a brand new vehicle Or thousands of dollars. I just want my car fixed and something to drive to work and to the grocery store while they fix it. Or another car of equal value to what my car is supposed to be. Thank you in advance for anything you can help me with.

NHTSA ID

11499946

Incident

Jun 9, 2021

THE ENGINE LIGHT HAS BEEN ON AND THEN GOES OFF. THE VEHICLE SLOWS DOWN IN TRAFFIC ON THE STREET OR HIGHWAY AND JERKS WHEN TAKING OFF. IT DRAGS UPON TAKE OFF AND YOU CAN HEAR A RATTLING SOUND UNDER CARRIAGE

NHTSA ID

11405669

Incident

Feb 1, 2021

Mileage

13,600 mi

I HAVE HAD THE TCM ON THIS VEHICLE REPLACED TWICE AFTER TRANSMISSION MALFUNCTION LIGHT SUDDENLY CAME ON. IT CAME ON A THIRD TIME AND THE ISSUE STILL CAUSES TRANSMISSION MALFUNCTION INDICATOR TO ILLUMINATE, HOWEVER THIS TIME IT IS MY DUAL CLUTCH. SAME SYMPTOMS IN THE VEHICLE EVERY TIME. WITH NO WARNING, THE VEHICLE WILL SUDDENLY LOSE POWER, FAIL TO CHANGE GEARS, SHUTTER FORWARD AFTER STOPPING, COME TO A COMPLETE STOP IN THE MIDDLE OF DRIVING. TWO DAYS AGO DRIVING UPHILL, MY VEHICLE, WITH NO WARNING AT ALL, STARTED GOING IN REVERSE, DOWN THE HILL. I AM IN THE MIDDLE OF A CLASS ACTION SUIT WITH FORD THAT IS TAKING FOREVER TO SETTLE. I HAVE TRIED TO GET FORD TO REPLACE MY CLUTCH, BUT THEY CLAIM IT IS NOT PART OF THE EXTENDED WARRANTY LIKE THE TCM IS NOW, EVEN THOUGH IT CAUSES THE SAME ISSUES WITH THE VEHICLE. I CAN PAY TO HAVE IT FIXED MYSELF, BUT IT CAN GO OUT AT ANY GIVEN TIME AGAIN, WITH NO WARNING. FORD DOES NOT BELIEVE THESE ISSUES ARE SAFETY ISSUES. THEY ARE. THESE CARS DO THESE THINGS SUDDENLY. AS I AM REACHING OUT TO FORD ABOUT THIS, THEY DO HOWEVER INFORM ME THAT THERE IS A RECALL ON MY DOOR LATCHES. THEY CONSIDER THIS A SAFETY ISSUE, BUT NOT THE TRANSMISSION? UNBELIEVABLE.

NHTSA ID

11364627

Incident

Oct 12, 2020

Mileage

92,000 mi

I WAS HEADING OUT IN REVERSE THE CAR FELT SLOW WHEN I PRESSED THE GAS IT TOOK A WHILE TO ACCELERATE. WHEN I CAME TO A STOP THE WHEEL FELT STIFF AND SHAKY. I PRESSED THE GAS PEDAL TO TURN, BUT IT WOULDN'T GO. IT FELT LIKE THE GAS WAS SUFFOCATING IT WASN'T MOVING AND THE WHEEL FELT STIFF AND HARD TO TURN IT TOOK A AWHILE TO MOVE. I GOT SCARED AND DROVE BACK HOME. I TOOK IT TO FORD LEFT IT THERE TO GET CHECKED. I ASKED ABOUT THE TRANSMISSION BECAUSE THE LIGHT HAD TURNED ON. I WAS TOLD THEY RESET THE MODULE AND THAT THEY SENT ME AN ESTIMATE TO MY EMAIL IF I WANTED TO DO THE REPAIRS THAT THEY RECOMMENDED. I ASKED IF IT WAS OK TO DRIVE THE CAR THEY SAID YES, THAT I WOULD FEEL IT SHUDDER, BUT THAT IT WAS OK TO GO. I HAVE BEEN DRIVING IT TO WORK, BUT IT STILL TAKES A WHILE WHEN I PRESS THE GAS.

NHTSA ID

11355009

Incident

Sep 9, 2020

Mileage

41,000 mi

ON JULY 8TH 2020 MYSELF AND MY NEPHEW WAS IN MY CAR AFTER GROCERY SHOPPING DOING ABOUT 70 MILES PER HOUR ON THE FREEWAY A DOOR POPPED OPEN ALL FOUR DOORS THIS WAS THE SECOND TIME THAT I HAD THIS RECALL FIX MY NEPHEW ALMOST FELL OUT THE CAR FORD IS VERY AWARE THEY SENT AROUND AN INTERNAL EMAIL AT THE BEGINNING OF THIS YEAR ABOUT JANUARY ABOUT THE DOORS POPPING OPEN EVEN AFTER BEING FIXED AND THEY DID NOT ALERT THE PUBLIC MY TRANSMISSION IS CAUSING PROBLEMS AGAIN MY TRANSMISSION AND MY CLUTCH AND OTHER PARTS OF THE TRANSMISSION HAVE BEEN FIXED MORE THAN 32 TIMES THE CAR IS LITERALLY A DEATHMOBILE FORD SO THIS CAR KNOWING THAT ALL OF THESE PROBLEMS COULD HAPPEN I ALMOST DIED IN THIS CAR I AM AFRAID TO PICK THE CAR UP FROM FIVE STAR FORD NORTH RICHLAND HILLS PLEASE HELP ME FORD SHOULD HAVE TO RETURN MY $15,226 I PAID FOR THIS CAR BRAND NEW MY CAR HAS LESS THAN 60,000 MILES ON IT MY CAR STILL LOOKS BRAND-NEW MY CAR RARELY GETS DRIVEN THIS CAR IS SCARY I'M AFRAID TO DRIVE IT THE DOORS CONTINUE TO POP OPEN WHILE YOU'RE DRIVING PLEASE HELP ME I CAN BE REACHED AT [XXX] MY IS [XXX] PLEASE HELP ME MY CAR IS AT NORTH RICHLAND HILLS FIVE STAR FORD RIGHT NOW AND FORD IS REFUSING TO PAY FOR THE CLUTCH TO BE FIXED AGAIN THEY KNEW THAT THIS CLASS WAS BAD THING WITH THE TRANSMISSION WAS BAD THEY KNEW THAT THE COMPUTER SYSTEM AFTER 30,000 MILES WOULD FORCE THE DOORS TO KEEP POPPING OPEN THEY KNEW THIS FORD SHOULD BE PUNISHED FOR DOING THIS THINK ABOUT HOW MANY PEOPLE ARE ON THE HIGHWAY IN THIS CAR ME AND MY NEPHEW COULD HAVE DIED I AM TRAUMATIZED REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

NHTSA ID

11341040

Incident

Jul 9, 2020

Mileage

5,874 mi

WHEN I PURCHASED MY VEHICLE NEW I HAD SEVERAL PROBLEMS WITH THE TRANSMISSION. AFTER SEVERAL TRIPS TO JOE COTTON FORD IN CAROL STREAM, IL THERE WAS NO REMEDY BESIDES REMOVING THE CABLES FROM THE BATTERY TO RESET THE VEHICLE'S COMPUTER. ON SEPTEMBER OF THIS YEAR I RECEIVED A LETTER FROM FORD MOTOR CO. TO ADVISE THAT THEY NEED TO DO A SOFTWARE UPDATE DUE TO A TCM CIRCUIT FAILURE. I TOOK MY VEHICLE TO FRIENDLY FORD 333 E IRVING PARK, ROSELLE, IL, ON MONDAY NOVEMBER 11, 2019, SO THEY CAN RECTIFY THE PROBLEM. PRIOR TO TAKING MY VEHICLE TO THE DEALERSHIP I REMOVED THE BATTERY CABLES. APPARENTLY THE DEALERSHIP WAS NOT ABLE TO INSTALL THE NEW SOFTWARE. THE SERVICE ADVISOR ADVISED ME THAT THE CARD CODE READER WAS NOT ABLE TO IDENTIFY THE ERROR MESSAGE AND THEY HAD TO CHARGE ME. MY VEHICLE WAS AT THE DEALERSHIP FOR SEVERAL DAYS AND THEY LOANED ME A CAR WHILE IT WAS IN SERVICE. I WAS CHARGED $199.00 FOR THEM TO LOOK AT THE PROBLEM AND SINCE THEY COULD NOT UPDATE THE SOFTWARE I HAD TO PAY THE BILL. I CALLED FORD MOTOR CO. FOR ASSISTANCE AND THE AGENT TOLD ME THAT THERE WAS LITTLE THEY CAN DO SINCE THE DEALERSHIP IS A FRANCHISE. THIS IS UNJUST THAT I WAS CHARGED FOR SOMETHING I WAS ADVISED THAT WOULD BE FREE OF CHARGE. I HOPE TO BE REIMBURSED.

NHTSA ID

11280340

Incident

Nov 11, 2019

Mileage

107,000 mi

CAR WILL STOP ACCELERATING OR MOVING IN THE MIDDLE OF DRIVING AND COMPLETELY LOCK UP. I AM UNABLE TO GO FORWARD OR IN REVERSE WHEN THIS HAPPENS. HOWEVER THE CAR WILL STILL REV JUST NOT MOVE. THIS IS SO DANGEROUS AND HAS HAPPENED IN INTERSECTIONS AS WELL AS ON THE FREEWAY. I'VE HAD CAR LOOKED AT MULTIPLE TIMES AND HAVE HAD TO TOW OFF SIDE OF FREEWAY DUE TO IT NOT MOVING!

NHTSA ID

11242308

Incident

Aug 1, 2019

Mileage

98,000 mi

TAKARA RECALL I'VE OWNED THIS DEATH TRAP SINCE 2012 AND HAS HAD THE DUAL TRANSMISSION REPLACED AT LEAST TWICE.. IT HAS ALWAYS JERKED AND STALLED OUT ON ME WHILE TRAVELING THROUGH INTERSECTIONS, PULLING OFF FROM STOP SIGNS/RED LIGHTS, AND WHILE DRIVING UP HILLS. IT'S EMBARRASSING, BUT MOST OF ALL UNSAFE FOR ME, MY CHILDREN, AND OTHER DRIVERS.

NHTSA ID

11235217

Incident

Mar 15, 2012

Mileage

70,000 mi

TAKATA RECALL, MY CAR KEEPS JERKING AND STUTTERING TO GO I'VE HAD THIS CAR FOR ABOUT FOUR ABOUT 4 YEARS , I'VE TOOK IT TO THE SHOP ABOUT 5 TIMES THE WORKERS TOLD ME THERE WASN'T ANYTHING THE COULD DO AFTER I KEPT TAKING IT BECAUSE THE DUAL CLUTCH WOULD KEEP MESSING UP YESTERDAY WHILE DRIVING ON THE HIGH WAY MY CAR STAYED AT 30 MPH IT THEN STARTED SMOKING SO I HAD TO PULL OVER I THEN STOPPED MY CAR AND THEN MY CAR WOULD NOT START UP UNTIL THIS DAY NOW I AM STUCK WITH A CAR NOTE WITH NO CAR

NHTSA ID

11232421

Incident

Jul 15, 2019

Mileage

70,000 mi

FUSE BOX IS FILLED WITH DIRT. APPARENTLY IT'S AN ISSUE ON 2011 FIESTA. I WAS NOT INFORMED BY FORD ABOUT THE ISSUE. THEY HAD SOME TYPE OF RECALL ON THAT: TSB 17B16. I AM THE ORIGINAL OWNER. THE CAR SHUTS DOWN OCCASIONALLY ON IDLE, WHILE DRIVING IN THE CITY. VERY SUDDEN, "CLEAN" SHUTDOWNS. NO ROUGH IDLE. QUITE OFTEN I WOULD NOT REALIZE THAT THE ENGINE IS DOWN UNTIL I PRESS ACCELERATOR AND THERE IS NO ACTION. IT IS OUT OF THE BLUE. DANGEROUS IN TRAFFIC!

NHTSA ID

11222491

Incident

Feb 14, 2018

Mileage

130,000 mi

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO SAM PACKS FIVE START FORD LOCATED AT 144 N STEMMONS FWY, LEWISVILLE, TX 75067, (469)470-4900 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.THE VIN WAS NOT AVAILABLE.

NHTSA ID

11206435

Incident

May 5, 2019

Mileage

72,000 mi

2/4/15, DICKINSON CO. KANSAS, COLLISION WITH FIXED OBJECT,LEFT TURN, IMPACT TO PASSENGER FRONT CORNER, RAN OFF RIGHT SIDE OF THE ROAD,STRUCK FIXE OBJECT, DAMAGE TO BOTH PASSENGER FRONT CORNER/QUARTER OF CAR. 10/11/16, JACKSON CO, MISSOURI, MOVING IN TRANSPORT COLLISION, IMPACT REAR OF CAR, TOWING INDICATOR, DRIVER FRONT AND PASSENGER AIRBAGS DEPLOYED. 2 ACCIDENTS: FORMER OWNER, NOT ME. THE CAR TRUCK IS ALWAYS LIFTED WHEN CLOSED, FRONT SIDE OF WINDSHIELD FRAME IS BUMPY, PASSENGER SIDE NEAR BACK WHEEL IS BUMPY, THE CAR ACCIDENTS SMASHED THE CAR. TRANSMISSION, JERKS BACK AND FORTH 24/7, GOING TO, FROM STREET LIGHTS, INTERSECTIONS, LIKE WANTS TO DIE ON NORMAL STRAIGHT STREET AND ON HILLS. THE CAR ROLLS BACK ON HILLS BY ITSELF. LACK OF ACCELERATION SPEED FROM BRAKES TO GAS PEDAL. THE 10/8/2018 PHONE CALL MIKE FROM FLORIDA, FORD, TRANMISSION SETTLEMENT PHONE CALL SAID "TRANSMISSION IS THE FORD FLAW". I WENT TO THE BLUE SPRINGS, MO, INDEPENDENCE, MO, DEALERSHIPS 4 TIMES FROM MARCH 13, 2017, JULY 4, 2018: BATTERY FUSE BOX RECALL. PASSENGER DOOR FLEW OPEN/DOOR LATCH RECALL, SEPT. 24, 2018, THE BLUE SPRINGS, MO, DEALERSHIP DID NOT FIX THE TRANMISSION, UNDER 100,000 MILE WARRENTY. THE AIR CONDITIONING COMPRESSOR BROKE AND IT IS NOT WORKING FROM SEPT., 24, 2018, THE COST TO FIX IS $2,172, THEY CHARGED $99.50 DIAGNOSTIC, DID NOT FIX THE AIR CONDITIONING. THE DEFROSTER IS NOT WORKING SINCE OCT. 10, 2018, IT IS CONNECTED TO THE COMPRESSOR, WHEN TURNED ON THE DEFROSTER MAKES A CRANK NOISE IN THE ENGINE. THE HEATER SYSTEM HAS A WEIRD CRANK NOISE WHEN TURNED TO LOW, HIGH, DOES NOT WORK EITHER. THE BBB AUTOLINE CLOSED MY LEMON LAW COMPLAINT CASE NUMBER FRD1825535 CASE, DID NOT HELP ME, BECAUSE THEY LIMIT CASES TO 36,000 MILES. THE VEHICLE IS A LIFE HAZARD 24/7. MY CAR IS 82,130 MILES. I CAN NOT DRIVE THIS NON-RELIABLE CAR.

NHTSA ID

11141670

Incident

Oct 10, 2018

ISSUES INVOLVING CLASS ACTION LAWSUIT

NHTSA ID

11138828

Incident

Nov 1, 2017

Mileage

80,000 mi

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE WAITING AT A RED LIGHT, THE VEHICLE SPONTANEOUSLY ACCELERATED AND REAR ENDED A UTILITY VEHICLE. THE CONTACT DEPRESSED THE BRAKE PEDAL DOWN TO THE FLOOR, BUT THE VEHICLE KEPT ACCELERATING ON ITS OWN. THE CONTACT OPENED THE DRIVER SIDE DOOR AND RAN TO THE SIDEWALK. DIRECTLY BEHIND THE CONTACT WAS A FIRE TRUCK AND THE OCCUPANTS WITNESSED THE ENTIRE CRASH. THE CONTACT WAS ADVISED TO LEAVE THE VEHICLE AND THE FIRE DEPARTMENT WAS ABLE TO TURN OFF THE ENGINE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE TIPM WAS REPLACED TWICE. THE FIRST TIME WAS BY HUNTERSVILLE FORD IN HUNTERSVILLE, NORTH CAROLINA IN AUGUST OF 2015. THE SECOND TIME WAS BY SALISBURY FORD IN SALISBURY, NORTH CAROLINA IN AUGUST OF 2016. THE HUNTERSVILLE FORD DEALER ALSO REPLACED THE CLUTCH TWICE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,378.

NHTSA ID

10995489

Incident

Jan 13, 2014

Mileage

67,378 mi

THERE WAS AN ACTIVE RECALL ON MY 2011 FORD FIESTA HATCHBACK SES THAT I AQUIRED FROM AN AUTO DEALER BUT NOT FROM FORD. TOOK IT TO FORD WHEN I LATER FOUND OUT ABOUT THE RECALL ON DOOR LATCHES AND WENT TO HAVE THE LATCHES FIXED AND LATER THAT DAY THE FRONT PASSENGER WINDOW POPS OFF TRACK AND MY WINDOW ON THE DRIVERS SIDE HAS ISSUES WITH GOING UP AND DOWN. THE FORD PLACE SAID THAT IN ORDER TO FIX THE WINDOWS IT WOULD COST 100.00 DOLLARS TO FIX AND THEY SWEAR UP AND DOWN THST THEY DIDN'T WORK IN THE DOORS BUT THE HAD TO REPLACE THE LATCHES. THE WINDOS WASWORKING FINE UNTIL I TOOK IT TO SHAFFER FORD.THEY SAID IN THE SHOP THAT THERE WAS A RECALL ON THE TRANSMISSION CLUTCH AND THE CONTROL MODULE BUT IT SEEMED TO SHIFT FINE AND I NOW HAVE A WRENCH LIGHT AND NOT THE OIL LIGHT BESIDE THE WRENCH ONE BUT ANOTHER ONE AND THE TRANSMISSION MALFUNCTION ALERT COMES ON IN THE DISPLAY. MY GIRLFRIEND IS PREGNANT AND WHEN IT JERKS WHEN I COME TO A COMPLETE STOP IT PULLS THE CAR SEAT TIGHT ON HER BELLY AND EVERYTIME IT HURTS HER. I BELIEVE IT'S A SAFETY ISSUE AND MY ONLY MEANS OF TRANSPORTATION. IF I KNEW ABOUT THIS CAR BEFORE I STATED THE FINANCE, I WOULD OF PURCHASED SOMETHING ELSE. JUST WANTED TO SAY THANK FROM ALL US FOLKS WHO GOT THE FORD FIESTA. THEY ARE JUNK. I HOPE

NHTSA ID

10981524

Incident

Apr 14, 2017

THE VEHICLE WAS PURCHASED BRAND NEW. WE HAVE ALREADY TAKEN IT TO FORD REPAIR SHOPS A NUMBER OF TIMES FOR REPLACEMENT PARTS, REPAIRS, RECALLS, ETC. RECENTLY, THE VEHICLE WOULD NOT START (AMONG OTHER CONTINUING PROBLEMS WITH SHAKING WHILE BRAKING, JERKING WHEN SHIFTING GEARS--BOTH OF WHICH WE'VE ALREADY HAD WORKED ON SEVERAL TIMES) SO WE HAD IT TAKEN TO A FORD DEALER NEAR WHERE WE LIVE. WE FOUND OUT THE PROBLEM IS WITH THE TRANSMISSION CONTROL MODULE. IT TURNS OUT THAT FORD HAS A CSP FOR THIS PROBLEM. HOWEVER, WE DID NOT KNOW ABOUT IT AND BY THE TIME WE STARTED HAVING PROBLEMS, WE WERE PAST THE MILEAGE FOR THE WARRANTY COVERAGE. I AM EXTREMELY DISPLEASED WITH THIS VEHICLE AND THE CUSTOMER SERVICE WE HAVE RECEIVED. I BELIEVE IT IS BIAS AND DISCRIMINATORY TO REPAIR PROBLEMS YOU KNOW ABOUT ONLY IF THEY ARE ON VEHICLES WITH MILEAGE UNDER 150,000. IF THERE IS A KNOWN PROBLEM. FORD SHOULD FIX IT AND FIX IT FOR EVERYONE, NOT JUST PEOPLE WHO DO NOT DRIVE THEIR VEHICLE FREQUENTLY. THIS CAR HAS HAD KNOWN TRANSMISSION PROBLEMS AND NUMEROUS RECALLS ALREADY. THE PROBLEM IS, EVERY TIME WE HAVE IT WORKED ON, IT NEVER FIXES IT COMPLETELY. *TR

NHTSA ID

10937059

Incident

Dec 12, 2016

Mileage

180,000 mi

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY FAILED AND WOULD NEED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

NHTSA ID

10927517

Incident

Oct 25, 2013

Mileage

22,000 mi

IVE TAKEN MY CAR TO THE DEALERSHIP AROUND 4 TIMES FOR THE SAME PROBLEM. THE FOURTH BEING THE WORST. THE CAR WILL SHUDDER, SHAKE, OVER REV, LOW POWER WHEN TAKING OFF AND LACK OF POWERSTEERING AND BRAKES. ITS HAD ITS TCM REPROGRAMMED TO NO AVAIL! CLUTCH HAS BEEN REPLACED TO NO AVAIL. THIRD TIME IT STARED AGAIN AND HAD TO GET THE CAR REPROGRAMMED AGAIN. THE LAST TIME THE CAR WOULD NOT DRIVE OVER 30 MPH WITHOUT SHAKING SHUDDERING AND TRYING TO FIND THE RIGHT GEAR. COUPLE OF TIMES THE CAR STOPPED WHILE DRIVING!! DEALERSHIP REPLACED THE TCM .ON ABOUT THE FOURTH TIME IN. MY WIFE DRIVES OUR KIDS TO SCHOOL IN THIS CAR AND I HAVE NOT CONFIDENCE IN ITS ABILITY TO SUSTAIN AND DELIVER MY FAMILY SAFELY TO THEIR DESTINATATION. IM CURRENTLY MAKING PAYMENTS AND HAVE ALSO TRIED TO TALK TO FORD ABOUT A BUY BACK OR REPLACEMENT AND THEY SAID I DON'T MEET OR QUALIFY FOR THE CALIFORNIA LEMON LAW. THEY HAD PULLED MY RECORDS AT THE DEALERSHIP TO VERIFY THE CAR STATUS. ALL ACTIONS THAT THE CAR DISPLAYED AND OTHERS HAVE ENCOUNTERED HAVE HAPPENED WHEN PULLING AWAY TO ACCELERATE. A COUPLE OF MY COMPLAINTS ON THE SERVICE RECORD WAS NOT RECORDED. I THINK THE FIRST AND THE LAST ONES WERE HOWEVER.

NHTSA ID

10926343

Incident

Nov 1, 2016

Mileage

76,583 mi

"TAKATA RECALL HAD THE VEHICLE APPROXIMATELY ONE WEEK PURCHASED FROM A PRIVATE. I STOPPED AT A STOP SIGN AND CAR DIED ON ME AND LEFT ME STRANDED AT A 4 WAY STOP. I TRIED TO GET VEHICLE STARTED AND IT STARTED BRIEFLY AND DIED ON ME. I WAS FRANTIC AS I AM AN OLDER LADY WITH MY GRANDCHILD THAT WAS SCARED TO DEATH. I WAS PUSHED OFF THE ROAD BY A CONCERNED CITIZEN WHO HELPED US PUSH 2011 FORD FIESTA OFF THE ROAD. I HAD THE UNIT TOWED AND HAD MOTOR REPLACED. THE CAR STILL WILL NOT RUN AND I HAVE GONE THROUGH ALL MY SAVING ON THIS PIECE OF JUNK. IT IS NOW AT A FORD DEALERSHIP AND THEY STILL ARE SCRATCHING THEIR HEAD AND CANNOT FIX UNIT. IT IS LOCATED AT HALLIDAY FORD LINCOLN INCORPORATED, 1700 COLUMBUS AVE, WASHINGTON COURT HOUSE, OHIO, 43160, TELEPHONE 800-358-3673.

NHTSA ID

10925164

Incident

Oct 8, 2016

Mileage

71,200 mi

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 45 MPH, THE RPMS ACCELERATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,766.

NHTSA ID

10909750

Incident

Aug 11, 2015

Mileage

93,766 mi

TO WHOM IT MAY CONCERN, MY NAME IS [XXX] AND I AM WRITING THIS COMPLAINT ABOUT A 2011 FORD FIESTA SE I PURCHASED AT A PRIVATE DEALER ON JULY 1, 2016. THE CAR STARTED RUNNING VERY STRANGE AFTER A WEEK I EXPERIENCE VERY RUFF RIDES. SO I CALLED FORD COMPANY IN MCDONOUGH GA. THE PERSON I TALKED TO SAID THAT IT WAS ON RECALL AND FOR ME TO BRING IT IN, I DID. THEY KEPT IT OVER NIGHT TO UPDATE THE TRANSMISSION AND OTHER PROBLEMS CAUSING ME TO PAY FOR A RENTAL WHICH I FELT SHOULD HAVE BEEN PAID BY THE DEALER OR FORD MOTOR COMPANY. I DID ASK THE DEALER IF THEY KNEW THE CAR WAS ON RECALL AND THEY SAID NO! I ASK QUESTION AFTER QUESTION, THE OWNER EVEN DROVE THE CAR HIMSELF AND SAID THAT<S THE WAY THE CAR RUNS. I ALSO HAVE PROBLEMS WITH THE DOOR LOCKS, SPEED,SPEEDING UP ON IT<S OWN, TRANSMISSION, HESITATION, USING MORE GAS, AND SOUNDS RUFF WHEN TRANS GET VERY HOT. I NOW HAVE TO TAKE IT BACK ON 9-19, 2016 I GUESS FOR MORE TESTING. I HAVE NOTIFIED THE DEALERSHIP ABOUT THIS. I AM VERY STRESSED ABOUT THIS BECAUSE I HAVE A LOAN FOR $7000+ FINANCED. IS THERE ANY HELP OUT THERE TO GET THIS RECTIFIED THIS PROBLEM. I NEED MY CAR FOR TRANSPORTATION. WHICH ME LUCK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10907428

Incident

Jul 20, 2016

MY CAR HAD THE TRANSMISSION CONTROL MODULE REPROGRAMMED ON 06/06/16 AND IS HAVING THE SAME ISSUE AS WE SPEAK 8/24/16. THE CAR JERKS, DOESN'T ACCELERATE PROPERLY AND IS DOING WHAT IT WANTS, VERY UNSAFE AS IT DOESN'T WANT TO SHIFT AND JOLTS WHEN IT DOES. IT'S ALMOST LIKE ITS STUCK IN GEAR. THIS CAR HAS BEEN NOTHING BUT PROBLEMS AND I'M IRRITATED THAT THIS WAS REPAIRED 2 MONTHS AGO AND THE PROBLEM CLEARLY ISN'T FIXED. I'M PREGNANT AND AM VERY DISSAPOINTED THAT FORD CAN ALLOW A PROBLEM LIKE THIS TO CONTINUE WITHOUT PROPER RESOLUTION AND SAFETY FOR ITS CUSTOMERS.

NHTSA ID

10898327

Incident

Aug 24, 2016

Mileage

104,000 mi

UNABLE TO GET CAR OUT OF PARK, WHEN I DID, COMING OUT OF A PARKING LOT, IT STALLED IN MIDDLE OF A BUSY STREET, HAD NO POWER, TRANSMISSION, STABILITY AND CHECK ENGINE LIGHT CAME ON, AFTER PUSHING ON THE GAS PEDDLE A FEW TIMES, IT FINALLY, HAD ENOUGH POWER TO DRIVE IT HOME.

NHTSA ID

10893693

Incident

Jul 31, 2016

Mileage

60,000 mi

WHEN USING CRUISE CONTROL, ENGINE SPEEDS UP EXCESSIVELY ON SMALL INCLINES. DURING CITY OR HIGHWAY DRIVING. IT HAS HAPPENED MORE THAN ONCE, BUT THE LAST TIME IN TRAFFIC SCARED ME.

NHTSA ID

10888538

Incident

Jul 21, 2016

Mileage

335,000 mi