2011 Ford Fiesta Exterior lighting Problems

I have a 2011 Ford Fiesta. The vehicle has a really serious issue relating to the fuse box that is mounted under the hood. This issue has a recall and I scheduled it for service at the Ford dealer in bryan, ohio. (Bryan Ford) I have issues with this vehicle that make it extremely unsafe for me and my family to drive. The headlights randomly go out while driving, both passenger and drivers side are affected by this. The doors will not lock and I have no horn now either, making us a target for car jacking. About a month before I found out there was a recall for this I hit a racoon and it knocked off the plastic wheel cover. After I took it in to have the recall fixed Bryan Ford refused to repair this recall due to the missing plastic. I believe my family and I are going to be seriously injured in this vehicle because of the electrical problems related to the recalled fusebox. I blow a headlight approximately once a week and the fuses blow constantly. I believe they do not want to fix this because it is a very time consuming repair that they feel isn't worth thier time. The anxiety I have while driving this car after dark is excruciating and i feel that my families lives are worth the time for this repair. Is this legal for them to decline a known and well documented safety issue related to the fuse box in this vehicle? Perhaps a buy back should be recalled since this does make the vehicle a serious Hazzard to anyone on the road including my family.

NHTSA ID

11564159

Incident

Aug 8, 2023

The low beam headlights do not turn on, all the other lights work as normal including the high beams. The fuses have not blown and there are no warning lamps or messages. This is a known problem with this make and model, there is a recall in Canada for this issue. The safety of others is put at extreme risk in any kind of low light condition (fog, rain, etc.) As well as my own safety by not being able to see in front of me. It is illegal to drive with high beams on in residential areas so I am just unable to drive at night. The vehicle has not been inspected yet. I suspect this is related to the design of the fuse box which allows debris and moisture to get into the relays, again, see the Canadian recall.

NHTSA ID

11545607

Incident

Sep 17, 2023

Interior lighting stopped working. Rear lights stopped working and then front lights stopped working. There is a known recall on this, but Ford states it doesn’t include my VIN. However, when you go to the recall it shows the exact same issue with corrosion in the fuse junction box. Bill Estes Ford diagnosed it as corrosion of fuses in that box. Ford won’t work with me even though this is a known issue with 2011,2012,2013 Fiesta’s.I was almost rear ended not knowing my rear lights were not working in the dark.

NHTSA ID

11457384

Incident

Mar 1, 2021

The contact owns a 2011 Ford Fiesta. The contact stated that the parking lights on the vehicle were defective and failed to operate as needed. Upon inspection, the contact discovered that debris had entered the electrical box located underneath the vehicle in the engine block. The contact stated that there was no secondary cover covering the electrical relays which he believed had caused the failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 101,000.

NHTSA ID

11432128

Incident

Sep 7, 2021

Mileage

101,000 mi

MY HEADLIGHTS KEEP GOING OUT AND I KEEP CHANGES THE FUSES. IT LASTS FOR ABOUT A MONTH, THEN HAPPENS AGAIN. IT'S THE FUSE BOX. IF CANADA CAN HAVE A RECALL ON THIS, BECAUSE YOU NEED HEADLIGHTS TO DRIVE, IT'S A SAFETY ISSUE. WHY CAN'T THE UNITED STATES RECALL THESE CARS AND FIX THEM. WHAT'S THE DIFFERENCE. CANADA CARES MORE ABOUT THERE PEOPLE'S SAFETY THEN THE UNITED STATES. IS THAT RIGHT. I WAS DRIVING THE CAR. IT HAPPENED YESTERDAY FEBRUARY 9, 2021.

NHTSA ID

11395535

Incident

Feb 9, 2021

Mileage

2 mi

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING IN THE EARLY MORNING, THE HEADLIGHTS BECAME INOPERABLE. THE CONTACT COULD NOT SEE THE ROAD IN FRONT OF HER AND SHE STOPPED THE VEHICLE AND TURNED ON HER HI-BEAMS. THE CONTACT RESEARCHED THE ISSUE AND IT WAS FOR THE BATTERY JUNCTION BOX. INSIDE THE JUNCTION BOX THERE WAS WATER, SAND AND SILT WHICH CAUSED AN ELECTRICAL SHORT. HEALEY FORD LINCOLN (2528 ROUTE 17M, GOSHEN, NY 10924, (845) 291-1998) WAS CALLED AND AN APPOINTMENT WAS SCHEDULED. THE CONTACT STATED THAT THE DEALER HAD PREVIOUSLY REPAIRED THE VEHICLE FOR THE SAME FAILURE UNDER A CUSTOMER SATISFACTION PROGRAM HOWEVER, DECLINED TO OFFER THE FREE REPAIR A SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 86,000.

NHTSA ID

11383945

Incident

Nov 10, 2020

Mileage

86,000 mi

RECENTLY MY DASH LIGHTS WENT OUT AS WELL AS MY TAIL LIGHTS. UPON CHECKING THE FUSE BOX LOCATED UNDER THE HOOD, I FOUND IT FILLED WITH SAND AND OTHER FOREIGN MATERIALS. FURTHERMORE, ALL OF THE FUSES WERE CORRODED AND WHEN I TRIED TO REMOVE THEM, THEY BROKE, THUS I WAS UNABLE TO REPLACE THEM. IT IS APPARENT THAT THIS IS A DESIGN FLAW WITH THIS EQUIPMENT AS THE BOX DOES NOT PROPERLY SEAL EVEN THOUGH IT IS EXPOSED TO THE ELEMENTS UNDERNEATH THE HOOD. AFTER RESEARCHING FURTHER, I DISCOVERED THIS IS A VERY COMMON PROBLEM AMONG 2011 FORD FIESTA OWNERS AND THAT THE REPAIR FOR THIS IS VERY COSTLY. BECAUSE THIS IS A KNOWN PROBLEM, IT WOULD SEEM THAT FORD SHOULD BE RESPONSIBLE FOR CORRECTING THIS DESIGN FLAW AS THIS IS A SAFETY ISSUE THAT MAKES THE VEHICLE UNUSABLE AFTER DARK. FURTHERMORE, I AM CONVINCED THAT OTHER FUSES WILL SOON FAIL AND THEN THE VEHICLE MAY NOT BE USEFUL UNDER ANY CIRCUMSTANCES. IN ADDITION, I HAD BEEN EXPERIENCING INTERMITTENT ENGINE STOPPAGES WHILE AT A STOP LIGHT OR WHEN IDLING IN TRAFFIC. THERE WAS NO REASON FOR THIS TO OCCUR AND I SUSPECT THIS IS ALSO RELATED TO THE ELECTRICAL FUSE BOX ISSUE. WOULD YOU PLEASE LOOK INTO THIS ISSUE AND HELP PROTECT CONSUMERS FROM A DESIGN FLAW THAT IS BEYOND OUR CONTROL. I'VE ATTACHED A PHOTO OF WHAT THE FUSE BOX LOOKED LIKE THE FIRST TIME I EVER OPENED IT. *TR

NHTSA ID

11323774

Incident

Apr 24, 2020

Mileage

160,000 mi

CAR SHUDDERS EXCESSIVELY ON ACCELERATION. WILL ALSO LURCH FORWARD DURING ACCELERATION. GRINDING NOISES WHEN CAR IS ON LOW SPEED (1-20 MPH). REAR TAILLIGHTS STOPPED WORKING WITHOUT WARNING.

NHTSA ID

11288966

Incident

Dec 10, 2019

Mileage

91,000 mi

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE TAIL LIGHT BULBS AND REPLACED THE FUSE. THE MECHANIC FOUND THAT THE FUSE BOX WAS CORRODED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA ID

11184620

Incident

Mar 5, 2019

Mileage

150,000 mi

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT BOTH OF THE HEADLIGHTS FAILED INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN TSB NUMBER: 17B16. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND STATED THAT THE FUSE BLOCK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

NHTSA ID

11161017

Incident

Nov 16, 2018

Mileage

109,000 mi

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING 60 MPH AT NIGHT, THE CONTACT WAS PULLED OVER BY A STATE TROOPER WHO ALERTED HER THAT THE VEHICLE'S HEADLIGHTS WERE NOT ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY AUTO & TRUCK CENTER (103 E HILL ST, THORP, WI 54771) WHERE IT WAS DIAGNOSED THAT THE BATTERY JUNCTION BOX HAD CORRODED ALL THE HEADLIGHT WIRING, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ID

11119601

Incident

Jul 15, 2018

Mileage

100,000 mi

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE HEADLIGHTS AND HORNED FAILED WITHOUT WARNING. IN ADDITION, WHEN THE VEHICLE IDLED, THE FAN FAILED TO COOL AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BEACH FORD LOCATED AT 2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VIRGINIA 23452) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL FUSE BOX FAILED DUE TO CORROSION. THE DEALER ATTEMPTED TO CLEAN THE CORROSION TO BYPASS MORE TIME FOR THE CONTACT, BUT RECOMMENDED THAT THE ELECTRICAL FUSE BOX BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

NHTSA ID

10992405

Incident

Sep 2, 2016

Mileage

118,000 mi