2007 Ford Five Hundred Fuel system Problems

AFTER DRIVING HALF-HOUR IN HIGH-WAY SOUTHWARD ON I-45 IN THE MORNING. THE CAR CANNOT BE ACCELERATE AT AROUND 40MPH WHEN I RAMP UP TO 288, AND THE AUTO-LOCK LIGHT TURNED RED. SECONDS LATER, IT RECOVERED BACK. 2 MINUTES LATER, IT HAPPENED AGAIN . AND AGAIN . SO I PARKED IT . ~8-HOURS LATER, I STARTED IT AND THE AUTO-LOCK LIGHT RED AGAIN. SECONDS LATER, THE ENGINE STOPPED WHEN I BACK THE CAR. I STEPPED ON GAS-PEDAL WHEN I TRIED 3RD TIME, AND THE CAR MOVED AND THE AUTO-LOCK LIGHT KEPT RED. 10-MINUTS LATER, WHEN I DRIVE ON 288-SOUTH AT ~60MPH, BOTH OF THE REPAIR LIGHT AND ENGINE LIGHT TURNED YELLOW AND THE AUTO-LOCK LIGHT OFF, SECONDS LATER, THE REPAIR LIGHT OFF. THE ENGINE LIGHT KEPT ON. SO I GET DOWN THE HIGHWAY, CANNOT ACCELERATE CAR WITH GAS-PEDAL ON AND CANNOT TURN STERRING WHEEL, THE CAR SLOW DOWN AND STOPPED BY ITSELF. 5-MINUTES LATER, I STARTED IT AGAIN WITH ENGINE LIGHT ON WITH YELLOW, THE CAR MOVED AND 10 MINUTES LATER, I PARKED IT HOME.

NHTSA ID

11395906

Incident

Feb 9, 2021

Mileage

111,200 mi

I HAD THIS CAR REPAIRED TWICE AT A PROFESSIONAL MECHANIC SHOP THAT COST ME THOUSANDS OF DOLLARS. EVERY TIME, THE CAR COMES TO STOP OR DIES ON ME. I REPLACED THE FUEL FILTER ONE TIME THAT IS UNDERNEATH THE CAR. NOW THE CAR IS SITTING IN MY GARAGE BECAUSE OF THE FUEL PUMP NOT FUNCTIONING AND DOES NOT MAKE THAT SOUND ANYMORE WHEN YOU TURN THE KEY ON.

NHTSA ID

11338439

Incident

Jul 9, 2020

Mileage

220 mi

CAR IS LEAKING FUEL FROM THE GAS TANK AREA, LOOKS LIKE ITS LEAKING FROM THE FILLER NECK. AT TIMES IT LEAKS A CONSIDERABLE AMOUNT. I'M ALSO HAVING SURGING ISSUES. MAINLY AT LOW SPEEDS. THE VEHICLE HAS ALSO SHUT DOWN IN THE MIDDLE OF TRAFFIC. THESE PROBLEMS TRULY CONCERN ME AND I QUESTION THE SAFETY OF THE VEHICLE AND MY CHILDREN AND MYSELF WHILE IN THIS VEHICLE.

NHTSA ID

11308904

Incident

Jan 30, 2020

Mileage

170,000 mi

I DON'T KNOW IF THIS BELONGS IN ENGINE OR FUEL/PROPULSION SYSTEM. THERE WAS NO MENTION OF 'GAS PEDDLE' IN EITHER. THE DATE OF 07/17/2013 IS APPROXIMATE. IT MAY HAVE BEEN BETWEEN 2013 - 2015. I AM NOT SURE OF THE EXACT DATES. IT WAS WHEN I WAS GOING TO A PAIN SPECIALIST IN BUFFALO AFTER MY REAR-END ACCIDENT IN MY PREVIOUS CAR IN JULY 2012. LOCATION - I-190 & NY-198 BUFFALO, NY 14207 42.930405, -78.899552 MERGE RAMP FROM THE NY-198 TO THE I-190 NORTH. 2007 FORD FIVE HUNDRED THE PROBLEM: THE GAS PEDDLE STUCK WHEN I HAD TO DO A FAST ACCELERATION / I FLOORED IT. I HAD TO PUT THE CAR IN NEUTRAL AND PRESS THE GAS PEDDLE A COUPLE TIMES TO GET IT UNSTUCK. I HAD IT IN TO THE FORD DEALER WHERE I BOUGHT IT AND THEY FIXED OR CLEANED SOMETHING. THE FORD DEALER SAID THAT IT WOULD COST ABOUT $400.00 TO REPLACE THE COMPONENT IF THIS DIDN'T WORK. IT HAPPENED AGAIN WHEN I DID ANOTHER FAST ACCELERATION. I WAS ABLE AGAIN TO GET IT UNSTUCK. I HAVE NOT HAD THE OCCASION TO DO A FAST ACCELERATION SINCE. I DON'T RUN IT FAST IF I CAN HELP IT.

NHTSA ID

11300540

Incident

Jul 17, 2013

VEHICLE SURGES WHEN YOU LET OFF THE BRAKE. THIS STARTED SHORTLY AFTER WE PURCHASED THE CAR A COUPLE YEARS AGO. THEY EITHER SERVICED OR REPLACED THE THROTTLE BODY AND THAT WORKED FOR ABOUT 6 MONTHS OR SO. NOW THE CAR SHAKES REALLY BAD ANYTIME WE HAVE TO STOP AND HAVE TO KEEP FOOT ON THE BRAKE REALLY HARD, SOMETIMES THE CAR DIES DURING THIS TOO AS WELL AS GOING FROM REVERSE TO DRIVE. AS SOON AS YOU LET OFF THE BRAKE THE CAR ACCELERATES, CAN MAKE IT UP TO ALMOST 40 MPH WITHOUT EVEN TOUCHING THE GAS. IT RUNS HORRIBLY IN THE HEAT TOO. ANY TEMP OVER 70 IT JERKS INTO 2 OR 3RD GEAR HARD WHEN STOPPING AND GOING.

NHTSA ID

11218513

Incident

Jan 1, 2018

Mileage

240,000 mi

FUEL TANK FAILURE ,FUEL LEAK, VAPOR LEAK. THIS DUE TO A FAILURE OF THE SEALS ON THE FUEL TANK ALONG WITH THE DETERIORATION OF THE MOUNTING BRACKETS ON THE FUEL PUMP AND FUEL SENDING UNITS.

NHTSA ID

11072549

Incident

Jan 22, 2018

Mileage

62,967 mi

THE CAR SURGES SEVERAL FEET WHEN YOU RELEASE THE BRAKE. IT WILL DO THIS MOVING FORWARD OR WHEN BACKING UP. THE CAR LITERALLY JUMPS A FEW FEET AND YOU MUST APPLY THE BRAKES IMMEDIATELY OR RISK HITTING ANYTHING CLOSE. IT MAKES IT VERY HARD TO PARK AND WORRIES US A LOT WHEN AT STOPLIGHTS WITH PEDESTRIANS CROSSING. THE CAR CAN BE A AT A COMPLETE STOP OR SIMPLY RELEASING THE BRAKE PEDAL IN A TURN , BACKING UP OR GOING STRAIGHT, IT IS VERY SCARY. THE SURGE USUALLY IS MORE OF A JUMP OF 2-4 FEET. THE INTERNET IS CHOCK FULL OF CUSTOMERS WITH THE SAME COMPLAINT.

NHTSA ID

10876948

Incident

May 1, 2016

Mileage

130,000 mi

CAR IN THE MORNINGS IS ACCELERATED AND WHEN PLACED IN REVERSE IT MOVES BY ITSELF VERY ACCELERATED AND ITS PARKED ON A FLAT SURFACE WITH NO SLOPES. TRANSMISSION FEELS AS IF RUNNING FORCEFULLY BUT CHANGES GEARS I GUESS FINE JUST GOT THE CAR AND HAS LOW MILES AT 27000 MILES. AND DOES IT EVERYDAY.

NHTSA ID

10822259

Incident

Jan 24, 2016

Mileage

27,000 mi

AT A STANDSTILL, CAR SEEMS TO WANT TO SURGE FORWARD, HAVE TO BRAKE TO KEEP FROM HITTING OTHER CAR.

NHTSA ID

10794854

Incident

Nov 2, 2015

Mileage

68,000 mi

THE VEHICLE HAS UNINTENDED ACCELERATION ISSUES. THERE WAS AN INVESTIGATION BY THE NHSTA BUT NOTHING CAME OF IT. THE CAR STILL ACCELERATES ON ITS OWN WHEN I PULL INTO PARKING SPACES OR LEAVING PARKING SPACES. I HAVE TO KEEP MY FOOT ON OR BY THE BRAKE PEDAL AS TO NOT HIT OTHER CARS OR PEOPLE. HAVING THE AIR CONDITIONING ON SEEMS TO WORSEN THIS PROBLEM SUBSTANTIALLY. IT IS COMPLETELY RANDOM AND I KNOW I'M NOT THE ONLY PERSON THAT HAS EXPERIENCED THIS ISSUE. PLEASE REOPEN YOUR INVESTIGATION AND MAKE SURE YOU HAVE BOTH THE AC ON AND OFF. IT'S MAINLY WHEN IT IS ON, BUT STILL COMPLETELY RANDOM. I DON'T KNOW HOW PEOPLE AND PROPERTY HAVEN'T BEEN INJURED OR DAMAGED AS A DIRECT RESULT OF THIS WELL KNOWN ISSUE.

NHTSA ID

10745649

Incident

Jun 12, 2012

Mileage

71,000 mi

TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE PARKED, THE CONTACT SMELLED AN EXTREMELY STRONG FUEL ODOR OUTSIDE OF THE VEHICLE. THE FAILURE RECURRED SPORADICALLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V355000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA ID

10722270

Incident

May 10, 2012

Mileage

120,000 mi

WRENCH INDICATOR LIGHT CAME ON AND CAR BEGAN TO SPOTTER AND SURGE. THE NEXT DAY I TOOK IT TO THE FORD DEALERSHIP AND THE WRENCH LIGHT AND CHECK ENGINE CAME ON. CAR STALLED OUT 2 TIMES ON THE WAY TO THE DEALER. DEALER WANTS $950 TO REPLACE THROTTLE BODY. *TR

NHTSA ID

10553851

Incident

Nov 25, 2013

Mileage

62,600 mi

WHILE PULLING INTO A PARKING SPACE AND MY FOOT OFF THE ACCELERATOR, THE CAR WILL SUDDENLY SURGE FORWARD. IT SEEMS TO HAPPEN MORE FREQUENTLY WHEN THE WEATHER IS HOT. WHILE SHOPPING TODAY IN 90+ TEMPERATURES TODAY, THE CAR ACCELERATED ON MORE THAN THREE OCCASIONS AS I PULLED INTO PARKING SPACES. THE CAR HAS ACCELERATED ON AT LEAST TWO OCCASIONS WHEN I HAVE STOPPED FOR PEDESTRIANS. FORTUNATELY, I HAD MY FOOT ON THE BRAKE. TODAY, I CAME VERY CLOSE TO CRASHING THROUGH MY GARAGE CABINETS WHEN THE ENGINE SURGED AS I PULLED INTO THE GARAGE AND WAS INCHING FORWARD TO CLEAR THE GARAGE DOOR. *TR

NHTSA ID

10467178

Incident

Jul 12, 2011

Mileage

79,000 mi

I WAS DRIVING THROUGH A PARKING LOT AND WAS PULLING INTO A SPACE TO PARK. I DID NOT HAVE MY FOOT ON THE ACCELERATOR, AS I WAS JUST EASING TO A STOP. THE ENGINE SURGED AND MY CAR LUNGED FORWARD, ALMOST HITTING THE VEHICLE PARKED IN FRONT OF ME. THIS HAS HAPPENED MULTIPLE TIMES SINCE, AT ONE TIME ALMOST HITTING A PEDESTRIAN. I HAVE TO KEEP MY FOOT ON THE BREAK CONSTANTLY AND HOPE I CAN GET THE CAR STOPPED BEFORE SOMEONE OR SOMETHING IS HIT, AND PRAY I DON'T HAVE TO USE THE ACCELERATOR AT THE LOW LEVELS OF SPEED. *TR

NHTSA ID

10465295

Incident

May 2, 2009

Mileage

55,000 mi

MY 2007 FORD FIVE HUNDRED SEL FWD WITH THE 3.0 V-6 (81,421 MILES) AND 6 SPEED AUTOMATIC TRANSMISSION WILL INTERMITTENTLY SURGE FORWARD OR BACKWARDS WITHOUT GAS PEDAL APPLICATION WHEN IDLING IN GEAR. IT IS AS IF I FLOORED IN A JACKRABBIT START. IT DOES NOT DO THIS EVERY TIME THAT THE CAR GOES TO IDLE IN DRIVE OR REVERSE (FOR EXAMPLE, IF I AM IN TRAFFIC AT A STOPLIGHT) BUT IT WILL DO THIS AT LEAST ONCE EVERY TIME I DRIVE. I HAVE HAD TO KEEP MY RIGHT FOOT FIRMLY ON THE BRAKE PEDAL WHILE BACKING OR IN A PARKING LOT TO KEEP THE CAR FROM HITTING PEDESTRIANS, OTHER CARS, SIGN POLES IN PARKING LOTS AND MY CARPORT'S WALL. IT WILL SUDDENLY REV UP WHEN IN EITHER DRIVE OR REVERSE WITHOUT MY FOOT ON THE GAS PEDAL AND TRY TO MOVE IN AN UNCONTROLLED MANNER. IT MAY ONLY DO IT ONCE OR IT MAY DO IT THREE OR FOUR TIMES IN JUST AS MANY SECONDS. I WAS UNAWARE OF THIS PROBLEM AND NEARLY HIT ANOTHER CAR THE FIRST TIME THIS HAPPENED. THERE WAS NO WARNING. NO CHECK ENGINE LIGHT ACTIVATED. MY CAR IS EQUIPPED WITH A TACHOMETER, I HAVE SEEN IT JUMP AS HIGH AS 2000 RPM FROM A 750 RPM IDLE AND THEN FALL RIGHT BACK TO 750. THE FACT THAT I HAVE NOT HIT ANYONE YET IS PROOF THAT THIS IS NOT A PEDAL MISAPPLICATION ERROR, BUT MY CONCERN IS THAT AN INEXPERIENCED DRIVER OR SOMEONE WHO IS UNAWARE OF THIS DEFECT WILL BE SURPRISED BY IT AND KILL OR INJURE THEMSELVES OR SOMEONE ELSE. THIS IS THE FIRST TIME I HAVE EVER OWNED A VEHICLE WITH SUCH A PROBLEM I TOOK MY CAR TO MY LOCAL FORD DEALER AND WAS TOLD THAT THE PROBLEM IS A DEFECTIVE THROTTLE BODY WHICH IS BEING REPLACED TOMORROW. I RESEARCHED THIS PROBLEM ON THE INTERNET AND HAVE FOUND REPORTS THAT THE REPLACEMENT PART IS NO BETTER THAN THE ORIGINAL. THE FACT THAT A DEFECTIVE PART CAN CAUSE A VEHICLE TO ACT IN SUCH A DANGEROUS MANNER IS SYMPTOMATIC OF A FACTORY DEFECT AND SHOULD BE ACTED UPON BY THE NHTSA AS SOON AS POSSIBLE. *TR

NHTSA ID

10461670

Incident

Jun 12, 2012

Mileage

81,421 mi

SOME MONTHS AGO, MY CAR STARTED TO OSCILLATE IN RALENTI FROM 700 TO BELOW 500 RPM, WHEN BRAKING EVEN STOPS. SOME TIMES DECELERATE SUDDENLY, FREQUENTLY SLOW RESPONSE WHEN ACCELERATE, ETC. FORD LOCAL DEALER TOLD ME THIS IS A REGULAR PROBLEM WITH THIS THROTTLE BODY ON THIS ENGINE MODELS, AND I HAVE TO REPLACE IT. I AM AWARE THIS IS A COMMON ISSUE ON 3.0L V6 ENGINES DUE TO I HAVE A FRIEND WITH A MONTEGO 2005 WITH SAME PROBLEMS. SO FAR, NO FORD COMPANY RECALL WAS ADVISED. I DO NOT AGREE INTO REPLACE THIS PART, SHOULD BE FORD RESPONSIBILITY. *TR

NHTSA ID

10451070

Incident

Mar 23, 2011

Mileage

47,000 mi

WAS STOPPED AT A DRIVE-THRU WINDOW AND WHEN I WENT TO PULL UP TO RECEIVE MY FOOD, THE CAR LURCHED AHEAD OF THE WINDOW. I PUT THE CAR IN REVERSE TO PICK UP MY FOOD AND IT LURCHED SO FAST BACKWARD THAT I HAD NO CONTROL OF IT, EVEN WITH MY FOOT ON THE BRAKE. THIS CAUSED A CRASH INTO THE FRONT OF ANOTHER CAR. I HAVE NEVER HAD AN ACCIDENT AND I AM A CAREFUL DRIVER. I RECEIVED A MOVING VIOLATION AND THERE WAS DAMAGE DONE TO BOTH CARS. ENOUGH DAMAGE THAT OUR INSURANCE COMPANY IS INVOLVED. FORD SHOULD DO SOMETHING ABOUT THESE LURCH PROBLEMS BEFORE SOMEONE IS KILLED. THANK GOODNESS NO ONE WAS IN FRONT OF ME OR THEY WOULD HAVE BEEN KILLED, PLEASE, FORD, DO SOMETHING ABOUT THESE FORDS THAT HAVE THIS PROBLEM. *TR

NHTSA ID

10440192

Incident

Dec 15, 2011

Mileage

27,890 mi

AUTOMOBILE LUNGED FORWARD WITHOUT TOUCHING GAS WHEN AIR CONDITIONER OR HEAT ON. TOOK CAR TO DEALERSHIP AND THEY CLEANED THROTTLE PLATE, FUEL INJECTION THROTTLE BODY AND REPROGRAMMED POWERTRAIN CONTROL. SEEN ONLINE OTHERS HAD THIS SAME PROBLEM . CAR ONLY HAS 47,000 MILES. *TR

NHTSA ID

10436151

Incident

Nov 14, 2011

Mileage

47,000 mi

FORD FIVE HUNDRED STARTED LURCHING OR LUNGING WHEN PLACED IN GEAR. FROM A PARKED POSITION.. THE CAR LURCHED BACK INTO THE WALL OF THE CARPORT CRUSHING THE BACK BUMPER. ON ANOTHER OCCASION THE CAR LURCHED WHEN THE DOOR WAS OPEN AND KNOCKED INTO THE CARPORT POST. VERY DANGEROUS. *TR

NHTSA ID

10432422

Incident

Apr 4, 2011

Mileage

67,000 mi

DEFECTIVE THROTTLE BODY CAUSING "LUNGING ISSUES" ALMOST HAD THREE ACCIDENTS, JUST FROM THE LUNGING. ONCE I LET OFF THE GAS PEDAL THE CAR WOULD TURN OFF, DEALER ADVISED THAT IT DUE TO A DEFECTIVE THROTTLE BODY THAT THEY WILL REPLACE COSTING ME $900. *TR

NHTSA ID

10427518

Incident

Sep 21, 2011

Mileage

50,458 mi

LAST YEAR I BEGAN NOTICING THAT THIS CAR UPON PUTTING IN GEAR TRYING TO EXIT MY GARAGE WOULD SURGE FORWARD OR BACKWARD, WHATEVER WAY I WAS POINTED ,ABRUPTLY. IT DOES NOT MATTER WHETHER I AM IN RESERVE OR DRIVE . I WOULD HAVE TO APPLY BRAKES TO STOP IT. SOMETIMES MORE THAN ONCE. THIS WOULD HAPPEN IF I WAS BACKING OUT OR DRIVING FORWARD. IT DID NOT GO AWAY AND IN FACT BECAME WORSE. IT FINALLY LUNGED BACKWARD AS WE WERE LEAVING A PARKING LOT AND THE ENGINE STOPPED. A WRETCH SYMBOL CAME ON. WE TOOK IT TO FORD. THEY REPLACED THROTTLE BODY PART. WAS FINE UNTIL THE LAST MONTH OR SO AND NOW IS WORSE. HAVE APPROX. 77 K MILES ON IT NOW. I HAVE SCHEDULED TO TAKE IT BACK TO FORD. I FEEL THIS IS DANGEROUS AS THIS SURGING AND LUNGING COULD RESULT IN SOMEONES INJURY. THERE IS OBVIOUSLY A DEFECT SOMEWHERE IN THIS PART. I HAVE NOTICED THROUGHOUT THE INTERNET THAT ARE MANY SUCH COMPLAINTS OF THIS SAME PROBLEM. *TT

NHTSA ID

10425936

Incident

Nov 1, 2010

Mileage

60,000 mi

I HAVE BEEN HAVING A PROBLEM WITH MY 2007 FORD FIVE HUNDRED, WHEN PUTTING THE CAR IN GEAR THE CAR WILL LURCH FORWARD OR IF PUTTING THE CAR IN REVERSE THE CAR WILL LURCH BACKWARD. I TOOK THE CAR TO THE FORD DEALER TO FIND OUT WHAT THE PROBLEM MAY BE; CAUSE I THOUGHT MAYBE IT WAS A BROKEN MOTOR MOUNT. I WAS TOLD THAT IT MAY BE IN THE MOTOR. I'M ALSO HAVING AN ISSUE WITH THE REAR PASSENGER DOOR SOUNDING LIKE WATER BUILD UP INSIDE THE DOOR. I CHECK THE WEB TO FIND OUT IF FORD HAD A RECALL ON THESE ISSUES TO FIND THAT OTHER OWNERS ARE HAVING SIMILAR ISSUES. *TR

NHTSA ID

10424714

Incident

Jul 7, 2011

2007 FORD FIVE HUNDRED, IN JULY/AUGUST OF 2010, AT AROUND 70,000 MILES, BEGAN TO HAVE IRREGULAR ACCELERATION AND WOULD LUNGE FORWARD WHILE BRAKING OR AT A COMPLETE STOP WITH BRAKE PEDAL PUSHED ALL THE WAY TO THE FLOOR BOARD. HAD THE DEALERSHIP RUN THE DIAGNOSIS, WAS TOLD IT WAS THE THROTTLE BODY AND IT NEEDED REPLACING. HAD THE REPAIR WORK DONE AT THE DEALERSHIP ON AUGUST 12, 2010. ON AUGUST 30, 2011, TOOK MY CAR BACK TO THE DEALERSHIP AFTER HAVING THE SAME PROBLEM REPEAT, ONLY MORE AGGRESSIVE FROM THE FIRST INCIDENT JUST TWO DAYS AGO, EVEN AS I PULLED INTO THE DEALERSHIPS SERVICE PARKING SPACE. WAS TOLD THEY WILL HAVE TO DIAGNOSIS THE PROBLEM AGAIN, NOTHING IS UNDER WARRANTY. I AM JUST OVER THE 12 MONTHS, AND AT ABOUT 30,000 MILES AFTER THE REPAIR WAS DONE LAST YEAR. WARRANTY OR NOT, THIS REPAIR SHOULD HAVE LASTED THE LIFE OF THE CAR OR AT LEAST ANOTHER 70,000 MILES, NOT 30,000. I DIDN'T HAVE THE DEALERSHIP KEEP THE OLD THROTTLE BODY. THE WARRANTY COMPANY HAD TOLD ME LAST YEAR THAT THE PART, THE THROTTLE BODY WAS ON BACK ORDER, BUT THE DEALERSHIP HAD NO PROBLEM GETTING THE PART, SUPPOSEDLY. I'M CONCERNED THE PART WASN'T REPLACED, BUT I HAVE NO EVIDENCE OF SUCH. I HAVE NOTICED EACH TIME, THE PROBLEM IS WORSE AFTER I HAVE THE CAR IDLING FOR A TIME BEFORE PUTTING IN GEAR, REVERSE OR DRIVE. REPAIR ORDER DETAIL - INTERNAL COPY READS "INSPECTED AND TESTED VEHICLE FOR ACCELERATING WITHOUT A COMMAND. RAN SELF TEST TO RETRIEVE PASS CODES. INSTALLED MONITOR AND FUEL PRESSURE GAUGE TO ROAD TEST. TESTING RESULTED FINDING THE THROTTLE MOTOR BINDING INTERMEDIATELY. THE THROTTLE BODY WAS REMOVED TO INSPECT AND REPLACE. THE PROCESSOR WAS REPROGRAMMED AND RETESTED TO VERIFY OPERATION." I HAD TO PAY FOR FUEL INJECTION SERVICE, REPLACE FUEL FILTER, WHICH I WAS TOLD I NEEDED TO HAVE DONE WITH THE REPAIR/REPLACEMENT OF THE THROTTLE BODY. *TR

NHTSA ID

10422693

Incident

Aug 12, 2010

Mileage

69,886 mi

WHEN THE CAR WAS STILL UNDER THE 36 MONTH 36,000 WARRANTY IT BEGAN LUNGING FORWARD OR BACKWARD WHEN YOU FIRST STARTED TO ACCELERATE. NOTICEABLY WHEN FIRST TAKING OUT OF PARK EITHER GOING FORWARD OR REVERSE, OR WHEN GOING THROUGH DRIVE UP WINDOWS. (IE FAST-FOOD OR BANK). INTERMITTENTLY AT FIRST AND THEN MORE AND MORE UNTIL IT WAS DOING IT EVERY TIME, AND AT A GREATER ACCELERATION. THE FORD DEALER DIAGNOSED IT AS THE THROTTLE BODY. THEY KNEW RIGHT OFF THE BAT, IT EVIDENTLY WAS A COMMON PROBLEM. WE HAD TO WAIT OVER A MONTH FOR THEM TO FINALLY GET ONE IN BECAUSE THEY WERE BACK-ORDERED . EVIDENTLY LOTS OF PEOPLE NEEDED THEM! WE WERE ADVISED NOT TO USE OUR CAR DURING THIS TIME BECAUSE OF THE SAFETY ISSUE. OF COURSE THE DEALER DID NOT WANT TO PROVIDE A RENTAL CAR EVEN THOUGH IT WAS UNDER THE NEW CAR WARRANTY, BUT AFTER MAKING COMPLAINTS TO FORD MOTOR CO FOR THREE WEEKS WHILE THE PART REPEATEDLY DID NOT COME IN, WE WERE GIVEN A RENTAL UNTIL IT WAS FINALLY REPLACED 11-2009. NOW IT IS DOING IT AGAIN. I CALLED THE DEALER AND THEY SAID THE NEW CAR WARRANTY IS UP AND THEY WILL NOT WARRANTY THEIR REPAIR BECAUSE IT HAS BEEN OVER 12 MONTHS. THE CAR NOW HAS 41,000 MILES AND THIS IS THE SECOND TIME THIS PROBLEM HAS OCCURRED. I SHOULD HAVE REPORTED IT THE FIRST TIME BUT FORD SEEMED TO BE TAKING RESPONSIBILITY AND THE WAY THEY TALKED TO ME I THOUGHT THERE WAS GOING TO BE A SAFETY RECALL. IT IS A TERRIBLE SAFETY HAZARD. NOW THAT THE NEW CAR WARRANTY IS UP THEIR MEMORIES HAVE GOTTEN BAD. THE LOCAL DEALER (KEN GARFF FORD) TOLD ME THEY ARE UNAWARE OF THIS BEING A PROBLEM WITH THE 2007 FIVE HUNDRED. WHICH IS TOTAL BULL BECAUSE THEY SURE WERE AWARE OF IT THE FIRST TIME A YEAR AND A HALF AGO. I AM REALLY DISGUSTED WITH MY DEALERSHIP. I AM WAITING TO SEE WHAT FORD MOTOR COMPANIES RESPONSE WILL BE. EITHER WAY I FELT IT WAS IMPORTANT TO LET OTHERS KNOW OF THIS DEFECT. I WONDER HOW MANY FENDER BENDERS HAVE BEEN CAUSED BY THIS. I AM AFRAID A PEDESTRIAN COULD BE HIT AND SERIOUSLY INJURED. *TR

NHTSA ID

10409403

Incident

Jun 1, 2011

Mileage

20,000 mi

PURCHASED A NEW FORD FIVE HUNDRED IN 2007. HAVE KEPT UP WITH ALL REGULAR MAINTENANCE. AFTER PUTTING ABOUT 20,000 MILES ON THE VEHICLE, I STARTED HAVING A PROBLEM WITH SUDDEN ACCELERATION. I WOULD COME TO A STOP AT AN INTERSECTION, MAILBOX, OR DRIVE-THRU AND LET MY FOOT OFF THE BRAKES AND THE CAR WOULD "JUMP" -- ACCELERATE ON ITS OWN. MY FOOT WOULD NOT EVEN BE ON THE GAS PEDAL. I TOOK IT TO THE FORD DEALERSHIP AND WAS TOLD THAT THE TRANSMISSION HAD TO BE "REPROGRAMMED". I SPECIFICALLY ASKED COULD IT BE A PROBLEM WITH FUEL SYSTEM AND WAS TOLD NO. I HAD THE WORK COMPLETED BUT THE PROBLEM PERSISTS TO THIS DAY. I HAVE HAD SEVERAL NEAR MISSES WITH REAR END COLLISIONS. FINALLY AS I WAS ENTERING A PARKING SPACE, THE CAR ACCELERATED ON ITS OWN AND HIT A POST IN FRONT OF THE PARKING SPACE.

NHTSA ID

10409450

Incident

Jan 10, 2008

Mileage

21,000 mi