RoadVitals

2007 Ford Five Hundred

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
199
Latest Nov 10, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jul 13, 2011
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
20
6 injuries, 0 deaths reported

Overview

Our database contains 199 NHTSA owner-reported complaints for the 2007 Ford Five Hundred, most frequently naming the driver assistance, powertrain (other) and engine categories. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 9 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
11V355000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

Jul 13, 2011
2,945 units potentially affected
The defect: FORD IS RECALLING CERTAIN MODEL YEAR 2007 FORD FIVE HUNDRED AND MERCURY MONTEGO VEHICLES MANUFACTURED FROM SEPTEMBER 5, 2006, THROUGH SEPTEMBER 11, 2006. THE FUEL TANKS MAY NOT HAVE CONSISTENT WELDS BETWEEN THE FUEL TANK AND FUEL FILLER NECK SPUD WHICH CAN AFFECT THE STRENGTH OF THE JOINT. SOME FUEL TANK SPUD WELDS MAY NOT PROVIDE THE EXPECTED STRENGTH IN THE EVENT OF A SEVERE REAR IMPACT TO THE VEHICLE. AN IMPROPER WELD CAN RESULT IN A CRACK IN THE JOINT WHICH COULD ILLUMINATE THE EMISSIONS MALFUNCTION INDICATOR LIGHT, CAUSE A FUEL ODOR, OR ALLOW FUEL TO LEAK OUT.
The risk: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
The remedy: DEALERS WILL REPLACE THE FUEL TANK FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 16, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD MOTOR COMPANYManufacturer number 11S20View on NHTSA.gov
06E056000

FUEL SYSTEM, GASOLINE

Jun 13, 2006
58,640 units potentially affected
The defect: CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
The risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
The remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
UFI FILTERS USAView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE11018ClosedPreliminary Evaluation

Idle instability

Opened May 11, 2011
Closed Feb 7, 2013

On November 29, 2012, Ford Motor Company (Ford) initiated Customer Satisfaction Program 12N03 to extend warranty coverage terms for repair of engine idle RPM surge caused by throttle body deposits in all model year (MY) 2005 through 2007 Ford Freestyle, Five Hundred and Mercury Montego vehicles.The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle (all vehicles are eligible for the program through May 31, 2013, regardless of mileage).Dealers will repair vehicles exhibiting the condition by removing and cleaning the throttle body and reprogramming the PCM with software containing an updated idle speed control strategy.According to Ford, some of the affected vehicles may experience momentary, intermittent engine idle RPM surge (idle flare) when stopped or during low speed driving maneuvers such as in a parking lot or driveway.Unstable idle speed control (dips and flares) around the target engine speed (700 rpm) can occur in vehicles with deposit build-up in the throttle body when the system adjusts engine speed in response to changes in engine load, typically from power steering application or air-conditioner compressor cycling.Idle speed control logic is only active at vehicle speeds below 3.5 mph and when the accelerator pedal is not applied.Ford testing of a vehicle with a worst case throttle body measured a maximum idle flare of 1360 RPM lasting approximately 1 second, which Ford indicated was consistent with system design to limit vehicle speed and acceleration in idle control mode.Ford indicated that the test vehicle was held in place with normal brake effort and that vehicle speed remained under 4 mph without the brake pedal applied.In addition to throttle body deposit accumulation, symptoms associated with the condition may include Check Engine lamp illumination and diagnostic trouble codes (DTCs) P0505, P0506 or P061B.Ford attributed the surge condition to changes in idle air flow resulting from the progressive buildup of deposits in the throttle body from normal Positive Crankcase Ventilation (PCV) system operation.This condition was not adequately compensated for in the original Powertrain Control Module (PCM) calibration.Ford issued a technical service bulletin on August 15, 2011 (TSB 11-8-5), releasing an updated powertrain control calibration for vehicles with CVT transmissions.On October 19, 2011, Ford issued a second bulletin (TSB 11-10-21) superseding TSB 11-8-5 and including updated powertrain control calibration for vehicles with 6-speed transmissions.Prior to Ford issuing the TSB?s, owner?s experiencing the alleged defect either received no repairs, if dealers could not duplicate the condition, or had the throttle body cleaned or replaced, which only provided temporary correction until the throttle deposit build-up returned.Ford?s revised powertrain calibrations appear to be effective remedies for the idle instability caused by build-up of throttle body deposits.However, even after the TSB?s were released, many owners experiencing the condition continued to have difficulty with proper diagnosis and repair as dealers were often either unable to duplicate the condition or were unfamiliar with the new repair procedures.Ford's new program addresses those concerns.NHTSA's testing and complaint analysis indicate that the idle speed control issue in the subject vehicles can only occur at very low speeds, are very brief events, are easily controlled by moderate brake pedal forces and result in minor increases in vehicle speed even with no braking.This investigation is closed.The closing of this in

VEHICLE SPEED CONTROL

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 199
Powertrain (other)
Filed Nov 10, 2023

It's starting not going into highway gears (5&6) just revs real high and when it does finally, it kicks really hard. Sounds and feels like it's going to drop out from under the car.

NHTSA ID
11554575
Incident
Oct 10, 2023
EngineFuel system
Filed Feb 12, 2021

AFTER DRIVING HALF-HOUR IN HIGH-WAY SOUTHWARD ON I-45 IN THE MORNING. THE CAR CANNOT BE ACCELERATE AT AROUND 40MPH WHEN I RAMP UP TO 288, AND THE AUTO-LOCK LIGHT TURNED RED. SECONDS LATER, IT RECOVERED BACK. 2 MINUTES LATER, IT HAPPENED AGAIN . AND AGAIN . SO I PARKED IT . ~8-HOURS LATER, I STARTED IT AND THE AUTO-LOCK LIGHT RED AGAIN. SECONDS LATER, THE ENGINE STOPPED WHEN I BACK THE CAR. I STEPPED ON GAS-PEDAL WHEN I TRIED 3RD TIME, AND THE CAR MOVED AND THE AUTO-LOCK LIGHT KEPT RED. 10-MINUTS LATER, WHEN I DRIVE ON 288-SOUTH AT ~60MPH, BOTH OF THE REPAIR LIGHT AND ENGINE LIGHT TURNED YELLOW AND THE AUTO-LOCK LIGHT OFF, SECONDS LATER, THE REPAIR LIGHT OFF. THE ENGINE LIGHT KEPT ON. SO I GET DOWN THE HIGHWAY, CANNOT ACCELERATE CAR WITH GAS-PEDAL ON AND CANNOT TURN STERRING WHEEL, THE CAR SLOW DOWN AND STOPPED BY ITSELF. 5-MINUTES LATER, I STARTED IT AGAIN WITH ENGINE LIGHT ON WITH YELLOW, THE CAR MOVED AND 10 MINUTES LATER, I PARKED IT HOME.

NHTSA ID
11395906
Incident
Feb 9, 2021
Mileage
111,200 mi
Driver assistanceElectricalFuel system
Filed Jul 9, 2020
Crash reported

I HAD THIS CAR REPAIRED TWICE AT A PROFESSIONAL MECHANIC SHOP THAT COST ME THOUSANDS OF DOLLARS. EVERY TIME, THE CAR COMES TO STOP OR DIES ON ME. I REPLACED THE FUEL FILTER ONE TIME THAT IS UNDERNEATH THE CAR. NOW THE CAR IS SITTING IN MY GARAGE BECAUSE OF THE FUEL PUMP NOT FUNCTIONING AND DOES NOT MAKE THAT SOUND ANYMORE WHEN YOU TURN THE KEY ON.

NHTSA ID
11338439
Incident
Jul 9, 2020
Mileage
220 mi
Electrical
Filed Feb 22, 2020

IT BEGAN WITH THE 12 VOLT NOT WORKING. PUT IN NEW FUSE IT BLEW. THEN INSTRUMENT PANEL SPEEDOMETER GOES BLACK, IF YOU GOT THE DASH IT COMES BACK ON THE BATTERY GOT COMPLETELY DRAINED BOUGHT A NEW ONE. STILL HAVE A SHORT SOMEWHERE . NOTICED A MILLION OTHER COMPLAINTS THE SAME SHOULD THIS NOT BE INVESTIGATED? A SODERING DEFECT OR ELECTRICAL SHORT DRAINING BATTERY, IT'S OBVIOUSLY A VEHICLE DEFECT. ISN'T FORD A BIG ENOUGH COMPANY TO TAKE CARE OF THIS INSTEAD OF IGNORING IT? THIS IS ON A 2007 FORD 500, LOW MILES. THIS HAPPENS SITTING STILL OR DRIVING.

NHTSA ID
11310704
Incident
Dec 5, 2019
Mileage
60,000 mi
Driver assistanceFuel system
Filed Feb 13, 2020

CAR IS LEAKING FUEL FROM THE GAS TANK AREA, LOOKS LIKE ITS LEAKING FROM THE FILLER NECK. AT TIMES IT LEAKS A CONSIDERABLE AMOUNT. I'M ALSO HAVING SURGING ISSUES. MAINLY AT LOW SPEEDS. THE VEHICLE HAS ALSO SHUT DOWN IN THE MIDDLE OF TRAFFIC. THESE PROBLEMS TRULY CONCERN ME AND I QUESTION THE SAFETY OF THE VEHICLE AND MY CHILDREN AND MYSELF WHILE IN THIS VEHICLE.

NHTSA ID
11308904
Incident
Jan 30, 2020
Mileage
170,000 mi
EngineFuel system
Filed Jan 20, 2020

I DON'T KNOW IF THIS BELONGS IN ENGINE OR FUEL/PROPULSION SYSTEM. THERE WAS NO MENTION OF 'GAS PEDDLE' IN EITHER. THE DATE OF 07/17/2013 IS APPROXIMATE. IT MAY HAVE BEEN BETWEEN 2013 - 2015. I AM NOT SURE OF THE EXACT DATES. IT WAS WHEN I WAS GOING TO A PAIN SPECIALIST IN BUFFALO AFTER MY REAR-END ACCIDENT IN MY PREVIOUS CAR IN JULY 2012. LOCATION - I-190 & NY-198 BUFFALO, NY 14207 42.930405, -78.899552 MERGE RAMP FROM THE NY-198 TO THE I-190 NORTH. 2007 FORD FIVE HUNDRED THE PROBLEM: THE GAS PEDDLE STUCK WHEN I HAD TO DO A FAST ACCELERATION / I FLOORED IT. I HAD TO PUT THE CAR IN NEUTRAL AND PRESS THE GAS PEDDLE A COUPLE TIMES TO GET IT UNSTUCK. I HAD IT IN TO THE FORD DEALER WHERE I BOUGHT IT AND THEY FIXED OR CLEANED SOMETHING. THE FORD DEALER SAID THAT IT WOULD COST ABOUT $400.00 TO REPLACE THE COMPONENT IF THIS DIDN'T WORK. IT HAPPENED AGAIN WHEN I DID ANOTHER FAST ACCELERATION. I WAS ABLE AGAIN TO GET IT UNSTUCK. I HAVE NOT HAD THE OCCASION TO DO A FAST ACCELERATION SINCE. I DON'T RUN IT FAST IF I CAN HELP IT.

NHTSA ID
11300540
Incident
Jul 17, 2013
Electrical
Filed Nov 27, 2019

THE ANTI THEFT IS ON

NHTSA ID
11282739
Incident
Nov 26, 2019
Mileage
1 mi
Electrical
Filed Oct 22, 2019

INSTRUMENT CLUSTER FLASHES THEN GOES BLACK WHILE DRIVING. INTERIOR EXTERIOR AND GAUGE LIGHTS GO BRIGHT AND DIM AND GO OUT ALTOGETHER WHILE DRIVING. CAR DIES WHILE MOVING. BATTERIES ONLY LAST 1 YEAR FROM BEING DRAINED. NO ALTERNATOR ISSUE PER 3 DIFFERENT MECHANICS.

NHTSA ID
11270325
Incident
Oct 22, 2019

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 52567

POWER TRAIN

Motorcraft® Continuously Variable Chain-Type Transmission Fluid (XT-7-QCFT in non-Canadian markets, CXT-7-LCF12 in Canada) is no longer manufactured and will only be available until inventory depletes. The recommended replacement fluids are Phillips 66 VersaTrans® CVT Plus Fluid or Kendall VersaTrans® CVT Plus Fluid. Mixing Motorcraft® CVT fluid (blue-green color) with these replacement fluids (red color) in the same transmission is acceptable.

SSM 52243

ENGINE AND ENGINE COOLING

When performing any transmission fluid change or topoff involving Motorcraft® Premium ATF, MERCON® V has replaced all versions of Motorcraft® Premium ATF and can be used going forward. Mixing Motorcraft® Premium ATF and MERCON® V in the same transmission is acceptable. After 31-Jan-2024, Motorcraft® Premium ATF will no longer be manufactured and will only be available until inventory depletes.

SSM 46085

ENGINE; ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:COOLING SYSTEM; ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN; ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS; ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY; ENGINE AND ENGINE COOLING:ENGINE; ENGINE AND ENGINE COOLING:ENGINE:DIESEL; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV); ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.

08-4-11

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DIFFERENTIAL PROPORTIONAL VALVE

TRACTION CONTROL LAMP ON--NO DTC'S PRESENT, OR DTC P1889 IN DIFFERENTIAL ELECTRONIC MODULE (DEM). *NJ

0710

SERVICE BRAKES, AIR

FORD MERCURY SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CERTAIN 2005 THROUGH 2007 FWD AND AWD FORD FIVE HUNDRED, FREESTYLE AND MERCURY MONTEGO VEHICLES - REAR BRAKE WEAR. ALSO HAVE AN OWNER'S LETTER. *NJ UPDATED 1/25/08. *NJ

19722

ENGINE AND ENGINE COOLING:ENGINE

MIL WITH DTC P0106 AND/OR P0109. *KB

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Five Hundred by model year
YearComplaintsRecallsInvestigationsIssue Index
2007Viewing1992152.8
20063641144.1
20055103253.2
2004100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.