Other / unspecified
Filed Jul 17, 2026
On February 26, 2026, I purchased a used 2009 Ford Flex VIN from Header’s Auto Sales. At time of delivery, the vehicle was equipped with tires that did not meet the manufacturer’s required load rating for this vehicle. A licensed mechanic provided a safety assessment confirming the tires were improperly load-rated and unsafe to carry the vehicle load. We were not informed of this issue at sale. To make the vehicle safe to drive, I replaced all 4 tires at my cost. Improper load-rated tires can result in tire failure, loss of vehicle control, and crash. Dealer sold vehicle "as-is" without disclosure of this safety defect.
- NHTSA ID
- 11750984
- Incident
- Jun 17, 2026
BrakesDriver assistanceOther / unspecified
Filed Feb 12, 2019
TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE TRACTION CONTROL AND ABS ENGAGED. THE VEHICLE FAILED TO ACCELERATE AND COASTED OFF THE ROAD. WHEN THE DRIVER RESUMED DRIVING, A GRINDING NOISE OCCURRED FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. WHILE DRIVING HOME, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS LATER TAKEN TO GARBER FORD (3380 US-17, GREEN COVE SPRINGS, FL 32043, (904) 264-2442) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
- NHTSA ID
- 11176494
- Incident
- Feb 4, 2019
- Mileage
- 160,000 mi
Other / unspecifiedSteering
Filed Jan 4, 2016
WHEELS GET STUCK AND IT SEEMS LIKE I'M DRIVING IN AN ICY ROAD. ALSO IT TURNS OFF ALL OF A SUDDEN WHEN I'M DRIVING.
- NHTSA ID
- 10817725
- Incident
- Oct 20, 2015
Other / unspecified
Filed May 19, 2015
WHEEL BEARING FAILED BEFORE 60,000 MILES AND NOW AT LEAST ONE OTHER IS FAILING. IF THE WHEEL SEIZES, CONTROL OF THE CAR COULD BE LOST. I BELIEVE FORD HAS PURCHASED POOR QUALITY FAULTY BEARINGS AND SHOULD REPLACE THEM FOR SAFETY OF DRIVERS AND OTHERS ON ROAD.
- NHTSA ID
- 10717279
- Incident
- May 11, 2011
- Mileage
- 50,000 mi
Other / unspecified
Filed Aug 31, 2013
WHILE DRIVING DOWN OUT OF AN APPROACH, MAKING A RIGHT TURN, GOING MAYBE 5 MPH, VEHICLE COMES TO SCREECHING HALT, MAKING A TERRIBLE GRINDING NOISE. ENGINE DOES NOT GO OFF, NO STALLING. FEELS LIKE SOMETHING IS INTERFERING WITH WHEELS. HAPPENED MONTHLY, ALWAYS OUT OF A SLIGHTLY DOWN-FACING DRIVEWAY, TURNING RIGHT. THEN ABOUT A WEEK AGO, IT HAPPENED WHILE MAKING A NORMAL LEFT HAND TURN ONTO A FLAT STREET AT AN INTERSECTION GOING A LITTLE FASTER. VEHICLE LURCHES TO A COMPLETE STOP, HORRIBLE GRINDING NOISE, AND I CAN'T GO UNTIL I CAN STEER WHEELS STRAIGHT WHICH IS REALLY HARD TO DO. THANK GOODNESS NO ONE WAS BEHIND ME. TOOK ONCE TO A MECHANIC WHO COULD FIND NOTHING WRONG. BEEN DOING THIS EVER SINCE WE BOUGHT THE VEHICLE. NOW AFTER THE LAST INCIDENT, I AM REALLY SCARED TO DRIVE THIS CAR! &JS
- NHTSA ID
- 10538215
- Incident
- Jan 10, 2011
- Mileage
- 40,000 mi
Driver assistanceOther / unspecified
Filed May 28, 2013
TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH FROM A COMPLETE STOP, THE TRACTION CONTROL SYSTEM ACTIVATED INDEPENDENTLY AND THE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 07/23/13*LJ THE CONSUMER STATED WHEN MAKING A RIGHT OR LEFT TURN FROM A STOP OR A NEAR STOP INTO TRAFFIC, THE VEHICLE WOULD LOSE TRACTION CONTROL AND THERE WOULD BE A LOSS OF ENGINE TORQUE. THE CONSUMER STATED WITHIN THE FIRST 11 MONTHS OF OWNING THE VEHICLE, HIS WIFE COMPLAINED ABOUT THE VEHICLE LOSING POWER, AS SHE WAS ATTEMPTING TO MERGE INTO TRAFFIC. UPDATED 07/24/13
- NHTSA ID
- 10513775
- Incident
- Apr 7, 2010
- Mileage
- 25,000 mi
Other / unspecified
Filed Dec 5, 2011
TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE DRIVING APPROXIMATELY 15 MPH AND TOWING A TRAILER, THE FRONT PASSENGER SIDE WHEEL SEIZED AS THE CONTACT ATTEMPTED TO ACCELERATE. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL UNTIL THE WHEEL REGAINED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
- NHTSA ID
- 10438635
- Incident
- Oct 1, 2011
- Mileage
- 27,000 mi
Other / unspecifiedVisibility
Filed Mar 19, 2010
I FEEL THERE IS A SAFETY DEFECT IN THE MODEL OF THE 2009 FORD FLEX WITH A DVD SYSTEM. WHEN THE MONITOR IS IN USE THERE'S AN OBSTRUCTION OF VIEW FOR THE DRIVER. IT IS QUITE DIFFICULT TO SEE OUT OF THE REAR VIEW MIRROR WHEN THE MONITOR IS IN USE. I HAVE TRIED ADJUSTING THE DRIVER SEAT AND I CAN NOT FIND A POSITION WHERE THERE IS NOT AN OBSTRUCTION OF VIEW FOR THE DRIVER. *TR
- NHTSA ID
- 10321048
- Incident
- May 17, 2009
- Mileage
- 5,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.