Suspension
Filed Mar 25, 2022
While driving around February 20th, 2022 we started swerving uncontrollably and almost ran into the curb and flipped while going about 40 MPH. My husband put on breaks but it felt like we were sliding on ice....without any ice on the road. We almost flipped and were very shaken, and lucky. We got vehicle to Firestone and they said our left rear toe link had broke. Supposedly our vehicle year is not part of the recall, I think it should be. Thank you
- NHTSA ID
- 11458320
- Incident
- Feb 20, 2022
EngineSteeringSuspension
Filed Dec 17, 2018
TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT OWNED THE VEHICLE FOR LESS THAN TWO MONTHS AND STATED THAT THE STEERING U JOINT, WHEEL BEARINGS, AND ENGINE FAILED. THE DEALER (CAR NATION, 317 SOUTH PHILADELPHIA BLVD, ABERDEEN, MD 21001, (410) 995-8888) STATED THAT THE VEHICLE COULD NOT BE REPAIRED SINCE THE CONTACT PUT 1,000 MILES ON THE VEHICLE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 106,080. THE VIN WAS UNKNOWN.
- NHTSA ID
- 11162024
- Incident
- Oct 17, 2018
- Mileage
- 106,080 mi
Suspension
Filed May 3, 2016
TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE FAILED TO REMAIN IN POSITION. THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS TO PREVENT IT FROM VEERING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC MULTIPLE TIMES WHO DIAGNOSED THAT THE LOWER CONTROL ARMS, BALL JOINTS AND ENTIRE SUSPENSION SYSTEM IN THE FROM OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON MULTIPLE OCCASIONS. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. SS
- NHTSA ID
- 10862709
- Incident
- Nov 15, 2015
- Mileage
- 120,000 mi
BrakesSteeringSuspension+1 more
Filed Jan 17, 2014
PURCHASED FLEX IN 2009, DAY 1, 5 MILES, STATION WAGON HAS VIBRATION. TO THIS DAY, STILL HAS VIBRATION. 58000 MILES NOW. BBBAUTOLINE SAYS IT'S OUT OF COVERAGE FOR ARBITRATION. FLEX WAS IN SHOP MIN 12X FOR SAME ISSUE. DEALER AND ENGINEERS SAID BAD BRAKES, THE HAVE PUT ON 5 SETS OF PADS AND ROTORS. BAD WHEELS, MINE WERE THE 17" STYLE, NOW I HAVE 19" LIMITED WHEELS, VERY EXPENSIVE TIRES. STILL VIBRATES.... ONE 3 DAY SERVICE STOP AT VARSITY FORD , A@$$$$@ TECH OR MECHANIC DROVE MILES TO THE TUNE OF 750!!!!! AND I WASN'T SUPPOSED TO BE UPSET.....TEST DRIVING IT..... OK, 12,000 MILES, ON NEW 19" HANKOOK JUNK TIRES, OPTIMO, THEY WERE BALD, DEALER SAYS I HAVE TO REPLACE MYSELF, A 60,000 MILE TIRE, LOL ON ME. 31000 MI, DEALER SAYS DON'T BRING BACK, WE CAN'T FIX.... AND SAID IT'S A LEMON, GO ARBITRATE IT OUT, WE KNOW IT'S A BAD CAR, BUT WE CAN'T GET YOU A NEW ONE. 35,000 MILES, SPOUSE TAKING KIDS TO DAYCARE, TURNS CORNER, SAYS SHE HEARD SOMETHING POP, AND SHE COULD NOT STEER, HIT A PARKED CAR.... AFTER LOOKING WITH POLICE, I HAVE VIDEO AND PHOTO PROOF, INNER TIE-ROD SNAPPED, CAUSING THE ACCIDENT. SO, 4,000$ OF DAMAGE TO MY CAR, FROM A TIE ROD NOT BEING INSTALLED RIGHT. THERE WAS AN INCH OF PLAY, UP AND DOWN, SIDE TO SIDE, ON THE OUTER TIE ROD, FROM NOT BEING INSTALLED CORRECTLY AT THE FACTORY, HMMMMMM, MADE IN CANADA. SO NOW, AFTER ACCIDENT, CAR FIXED, I THOUGHT FOR SURE, IT WOULD BE A WHOLE NEW DRIVING VEHICLE? SHAT NOT! 58,000 NOW, AND VIBRATING LIKE AN OFF BALANCE WASHING MACHINE. AND BBB AND FORD ARE NOT TAKING ANY RESPONSIBILITY. ALL I WISH WAS FOR A FLEX THAT DROVE SMOOTHLY. .... *TR
- NHTSA ID
- 10560400
- Incident
- Jun 15, 2012
- Mileage
- 35,000 mi