Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2010 Ford Flex submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WHEN I PRESS ON GAS IT JERKS AND FEELS LIKE ITS STRAING TO KICK UP.DRAGGING NO GAS ITS PULLING. AND WHEN I BREAK THE PEDDLES PUSH BACK AND MAKE WEIRD NOISES.IT SOMETIMES DON'T STOP .THE RADIO BUTTONS DOESN'T WORK NONE OF THEM.I PURCHASED THIS VEHICLE 08/15/2020
INTERMITTENT ELECTRICAL FAILURE OF THE ADVANCE TRAK TRACTION CONTROL SYSTEM CAUSES THE VEHICLE TO UNEXPECTEDLY PULL TO THE LEFT OR TO THE RIGHT WHILE UNDER ACCELERATION ON VEHICLE SPEEDS ABOVE 20 MPH WITHOUT INDICATION FROM THE TELL-TALE TO THE OPERATOR TO INDICATE THERE IS A PROBLEM OR INTERMITTENT FAILURE OF THE TRACTION CONTROL SYSTEM. THIS UNEXPECTED PULL TO THE LEFT OR RIGHT IS VIOLENT ENOUGH TO CAUSE THE VEHICLE TO VEER ACROSS THE CENTERLINE OF A LANE, POTENTIALLY CAUSING A RISK TO ONCOMING TRAFFIC AND WELL AS THE OPERATOR OF THE VEHICLE TO BECOME INVOLVED IN A CRASH. THE FAILURE WILL CONTINUE TO OCCUR INTERMITTENTLY WITHOUT INDICATION TO THE DRIVER UNTIL THE EVENT OCCURS FREQUENTLY ENOUGH DURING AN IGNITION CYCLE TO TRIGGER THE TELL-TALE TO INDICATE A FAILURE OF THE ADVANCE TRAK SYSTEM, BUT THIS TELL-TALE ON THE DASH ONLY STAYS LIT DURING THE CURRENT IGNITION CYCLE AND WILL NOT BE PRESENT ON THE NEXT IGNITION CYCLE, AGAIN FAILING TO INDICATE THE INTERMITTENT FAILURE OF THE ADVANCE TRAK TRACTION CONTROL SYSTEM VIA THE WARNING LIGHT TELL-TALE ON THE DASHBOARD.
2010 FORD FLEX. CONSUMER WRITES IN REGARDS TO VEHICLE THROTTLE PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE WOULD ACCELERATE ON ITS OWN, WHICH THEN CAUSED THE VEHICLE TO GO INTO SAFE MODE. THE VEHICLE IMMEDIATELY SLOWED DOWN AND WOULD NOT GO ABOVE 10 MPH OR IT SHUT OFF COMPLETELY. FORD INFORMED THE CONSUMER, THE FIX WOULD COST $550. *JB
WAS PULLING INTO GAS STATION TODAY AND BREAKING AT PUMP WHEN CAR SUDDENLY ACCELERATED. I APPLIED BREAK HARD, TIRES SPUN UNTIL I SHIFTED INTO NEUTRAL. I THEN SHIFTED INTO PARK AND TURNED OFF VEHICLE. RPMS HAD SHOT UP, DID NOT LOOK DOWN BUT COULD HEAR ENGINE REVVING. WOULD HAVE HIT SOMEONE IF I HAD NOT BEEN AT THE GAS PUMP. WILL TAKE VEHICLE TO DEALER ASAP FOR INSPECTION. THIS S THE THIRD TIME THIS HAS OCCURRED IN LAST 2 WEEKS. *TR
2010 FORD FLEX. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD THE CONSUMER STATED ABOUT TWO WEEKS AGO, WHILE STOPPED AT A RED LIGHT, THE VEHICLE SUDDENLY LURCHED FORWARD. HE WAS ABLE TO BRAKE THE VEHICLE, SO IT TRAVELED ONLY ABOUT 5 TO 10 FEET. LAST WEEK, THE SAME SCENARIO OCCURRED AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER. A DIAGNOSIS REVEALED THERE WAS A PROBLEM WITH THE ELECTRONICS, AND THE ACCELERATOR UNIT WAS REPLACED.
WHEN STOPPING I WOULD FEEL THE CAR RESISTING STOPPING. I THOUGHT THAT THE ACCELERATOR PEDAL WAS STICKING. I THEN REALIZED I WAS STEPPING ON BOTH THE BRAKE AND ACCELERATOR PEDALS AT THE SAME TIME WITH THE SAME FOOT. THE HARDER I PRESSED THE BRAKE THE HARDER I WAS PRESSING THE ACCELERATOR. THIS HAS HAPPENED SEVERAL TIMES BEFORE. THERE IS NOT ENOUGH SEPARATION BETWEEN THE PEDALS. THERE ARE SIMILAR REPORTS FROM FLEX OWNERS ON THE INTERNET. *TR
WHILE DRIVING 30 MPH THE CAR SIMPLY DIES. ALL LIGHTS COME ON AND THE CAR JUST SHUTS OFF. LEFT WITH NO BRAKES, STEERING, OR CONTROL. DEALER BROUGHT IN ENGINEER, AFTER A WEEK WITH THE CAR DEALER CANNOT REPLICATE PROBLEM. FORD MOTOR COMPANY DECIDES NOTHING IS WRONG AND FORCE ME TO TAKE DANGEROUS CAR BACK. INCIDENT OCCURRED TWICE IN THE MONTH OF APRIL/MAY. *TT
2010 FORD FLEX 20000 MILES. WHILE DRIVING @40MILES PER HOUR , CHECK ENGINE LIGHT CAME ON AND CAR STALLED. GAS ACCELERATOR WAS INOPERABLE. OPERATOR WAS BARELY ABLE TO DRIVE INTO A SIDE OF THE ROAD AND BRING CAR TO A COMPLETE STOP WITHOUT ANY INCIDENT. THE CHECK ENGINE LIGHT DISAPPEARED. THIS IS THE 1ST OCCURRENCE, THE VEHICLE WAS ABLE TO BE STARTED BACK UP. THEREFORE, VEHICLE WAS TAKEN TO THE DEALERSHIP WARRENTON VA ON 05//03/11 ALSO HAD INCIDENT WITH THROTTLE BODY CAUSING TO CAR TO LURCH FORWARD AND ACCELERATE ERRATICALLY REPLACED BY DEALERSHIP APPROX FEBRUARY 2011 AND HAVE HAD ONE ADDITIONAL OCCURRENCE SINCE REPLACEMENT OF THROTTLEBODY. *TR
2010 FORD FLEX 2000 MILES. WHILE DRIVING @ 35 MILES PER HOUR , CHECK ENGINE LIGHT CAME ON AND CAR STALLED. GAS ACCELERATOR WAS INOPERABLE. OPERATOR WAS ABLE TO DRIVE INTO A PARKING LOT CLOSE BY AND BRING CAR TO A COMPLETE STOP WITHOUT ANY INCIDENT. CAR TURNED ON AFTER THE 5TH ATTEMPT. THE CHECK ENGINE LIGHT DISAPPEARED. THE 1ST OCCURRENCE, THE VEHICLE WAS ABLE TO BE STARTED RIGHT AWAY. THIS 2ND OCCURRENCE IT TOOK AWHILE. THEREFORE, VEHICLE WAS TAKEN TO THE DEALERSHIP ( NORTH PARK LINCOLN FORD IN SAN ANTONIO, TX )ON 06/09/10 AND OBD CAME BACK WITH NO DIAGNOSTIC CODES. DEALERSHIP STATED THAT FORD ENGINEER WAS ON PROPERTY AND COULD NOT FIND THE SOLUTION TO THE PROBLEM.. CAR IS STILL AT THE DEALERSHIP AND THEY HAVE NO IDEA WHAT TO DO. *TR
TL* THE CONTACT OWNS A 2010 FORD FLEX. WHILE DRIVING AT 35 MPH, THE VEHICLE BEGAN TO LOSE POWER AND STALLED. THE CONTACT WAS ABLE TO MOVE THE VEHICLE OFF THE ROADWAY AND RESTART THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DEALER FOUND THE THROTTLE BODY HAD BECOME DEFECTIVE. THE THROTTLE WAS REPAIRED ACCORDINGLY AND THE VEHICLE WAS LEFT WITH THE DEALER FOR FURTHER DIAGNOSIS OF ANY ADDITIONAL FAILURES. THE FAILURE AND CURRENT MILEAGES WERE 3,100.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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