Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2010 Ford Flex submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
constant failure of the blend door actuator causes a clicking noise in the cabin upon starting the vehicle, or switching from vent mode to defrost mode. Also happens intermittently when activating the air conditioning. the clicking is loud enough to be heard from outside the vehicle. Unit has been replaced 4 times in 2 years. usually only lasts about a month before the unit starts to click again.
INTERMITTENT ELECTRICAL FAILURE OF THE ADVANCE TRAK TRACTION CONTROL SYSTEM CAUSES THE VEHICLE TO UNEXPECTEDLY PULL TO THE LEFT OR TO THE RIGHT WHILE UNDER ACCELERATION ON VEHICLE SPEEDS ABOVE 20 MPH WITHOUT INDICATION FROM THE TELL-TALE TO THE OPERATOR TO INDICATE THERE IS A PROBLEM OR INTERMITTENT FAILURE OF THE TRACTION CONTROL SYSTEM. THIS UNEXPECTED PULL TO THE LEFT OR RIGHT IS VIOLENT ENOUGH TO CAUSE THE VEHICLE TO VEER ACROSS THE CENTERLINE OF A LANE, POTENTIALLY CAUSING A RISK TO ONCOMING TRAFFIC AND WELL AS THE OPERATOR OF THE VEHICLE TO BECOME INVOLVED IN A CRASH. THE FAILURE WILL CONTINUE TO OCCUR INTERMITTENTLY WITHOUT INDICATION TO THE DRIVER UNTIL THE EVENT OCCURS FREQUENTLY ENOUGH DURING AN IGNITION CYCLE TO TRIGGER THE TELL-TALE TO INDICATE A FAILURE OF THE ADVANCE TRAK SYSTEM, BUT THIS TELL-TALE ON THE DASH ONLY STAYS LIT DURING THE CURRENT IGNITION CYCLE AND WILL NOT BE PRESENT ON THE NEXT IGNITION CYCLE, AGAIN FAILING TO INDICATE THE INTERMITTENT FAILURE OF THE ADVANCE TRAK TRACTION CONTROL SYSTEM VIA THE WARNING LIGHT TELL-TALE ON THE DASHBOARD.
ACCELERATING ON INTERSTATE RAMP, VEHICLE STALLED AND SHUT OFF. IT WOULD NOT STAY RUNNING. IT SPUTTERS AND DIES AFTER CRANKING. WE HAD AAA TOW IT OFF THE ROADSIDE AFTER 90 MINUTES WAITING.
JUST GOT MY VEHICLE COUPLE WEEKS AGO THE DRIVER SEAT AND PEDAL MOVING ALL CONTROLS ON DRIVER SIDE STOPPED WORKING OUT OF THE BLUE MIRRORS STOPPED WORKING ALSO
I WAS DRIVING AT LOW SPEED, AROUND 10 TO 15 MPH, GETTING READY TO MAKE A TURN AND THE CAR DIED. IT WAS OVERCAST AND THE LIGHTS WERE ON. THE WHOLE DASH WENT BLACK AND I HAD NO POWER STEERING OR BRAKES. I PULLED INTO A PARKING LOT WITHOUT SOMEONE HITTING ME. AFTER STOPPING, I PUT THE CAR IN PARK AND WAS ABLE TO RESTART AND DRIVE HOME. TODAY, THE DAY AFTER THE CAR DIED, I CALLED MY DEALER. HE STATED THEY CANNOT REPAIR IT IF THE ISSUE CAN'T BE DUPLICATED. THE CAR HAS 103,00 MILES AND THIS IS THE FIRST TIME IT HAS EVER HAPPENED. WE ARE AFRAID TO DRIVE THE CAR NOW SINCE WE NARROWLY AVERTED AN ACCIDENT YESTERDAY. I WENT ON THE FORD FLEX FORUM AND THIS SEEMS TO BE A COMMON PROBLEM.
WHEN I DRIVE MY VEHICLE & APPLY THE BRAKE, THE BRAKE PEDAL VIBRATES & THE RPMS INCREASE AND THE VEHICLE STALLS OUT. WHEN MY HEAT IS ON HIGH WHETHER VENTS OR THE FLOOR, AND APPLY THE BRAKE WHILE DRIVING, THE BRAKE PEDAL VIBRATES AND THE RPMS INCREASE AND THE VEHICLE STALLS OUT.
TL* THE CONTACT OWNS A 2010 FORD FLEX. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUT DOWN ABRUPTLY AND ALL OF THE INSTRUMENT PANEL GAUGES FAILED. THE VEHICLE RAN OUT OF FUEL WITHOUT WARNING. THE CONTACT STATED THAT THE FUEL GAUGE DISPLAYED 62 MILES BEFORE EMPTY PRIOR TO THE FAILURE. THE ISSUE OCCURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
TL* THE CONTACT OWNS A 2010 FORD FLEX. THE CONTACT STATED THAT THE BLOWER FOR THE HEATING AND AIR CONDITIONING FAILED ON THE PASSENGER SIDE OF THE VEHICLE. THE HEATING AND AIR CONDITIONING DID NOT WORK ON THE ENTIRE PASSENGER SIDE OF THE VEHICLE. WHEN THE FAILURE OCCURRED, THE VENT BLEW HOT AIR AND ONE SIDE BLEW COLD AIR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE BLOWER MOTOR FOR THE AIR CONDITIONING AND HEATING FAILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 65,000.
AS INDICATED BY A NUMBER OF FLEX OWNERS, MY FLEX SIMPLY DIED IN THE MIDDLE OF THE FREEWAY GOING 70 MPH. NO WARNING - LIGHTS ON DASH WENT ON, LOST ALL POWER INCLUDING POWER STEERING. AFTER MUSCLING THE CAR TO THE SHOULDER, PUTTING IN PARK AND SITTING FOR A FEW MINUTES, IT STARTED BACK UP. TOOK TO DEALER WHO SAID THEY COULD FIND NOTHING WRONG. EXTREMELY DANGEROUS. I WAS ALMOST REAR ENDED. HOW MANY DIFFERENT PEOPLE NEED TO BE AFFECTED BY THIS PROBLEM BEFORE FORD AND NHTSA TAKE ACTION.
GOT IN MY CAR AND WHEN I STARTED THE VEHICLE THE AIR BAG LIGHT ALONG WITH THE TRACTION CONTROL INDICATOR LIGHT CAME ON, TOOK IT TO A DEALER TO SEE WHAT THE ISSUE WAS AND WAS TOLD IT IS THE RESTRAINT CONTROL MODULE AND TO REPLACE IT WILL COST 900.00. THIS IS OBVIOUSLY A FAULTY PART AND SHOULD BE COVERED AS IT DIRECTLY CONTROLS THE SIR BAGS AND THE SEAT BELTS. SO BECAUSE I DO NOT HAVE 900.00 LAYING AROUND I G=HAVE TO HOPE I AM NOT IN A COLLISION UNTIL I CAN COME UP WITH THE RIDICULOUS AMOUNT OF MONEY TO REPLACE A PLUG IN MODULE THAT COSTS LESS THAN 100.00 TO MANUFACTURE. *TR
ENGINE SHUTS DOWN ON A ROLLING STOP, FIRST INCIDENT ROLLING STOP ON A STOP AND GO TRAFFIC SECOND INCIDENT ROLLING STOP TO A STOP LIGHT THIRD INCIDENT SLOWING DOWN TO MAKE A TURN. *TR
2010 FORD FLEX 20000 MILES. WHILE DRIVING @40MILES PER HOUR , CHECK ENGINE LIGHT CAME ON AND CAR STALLED. GAS ACCELERATOR WAS INOPERABLE. OPERATOR WAS BARELY ABLE TO DRIVE INTO A SIDE OF THE ROAD AND BRING CAR TO A COMPLETE STOP WITHOUT ANY INCIDENT. THE CHECK ENGINE LIGHT DISAPPEARED. THIS IS THE 1ST OCCURRENCE, THE VEHICLE WAS ABLE TO BE STARTED BACK UP. THEREFORE, VEHICLE WAS TAKEN TO THE DEALERSHIP WARRENTON VA ON 05//03/11 ALSO HAD INCIDENT WITH THROTTLE BODY CAUSING TO CAR TO LURCH FORWARD AND ACCELERATE ERRATICALLY REPLACED BY DEALERSHIP APPROX FEBRUARY 2011 AND HAVE HAD ONE ADDITIONAL OCCURRENCE SINCE REPLACEMENT OF THROTTLEBODY. *TR
2010 FORD FLEX 2000 MILES. WHILE DRIVING @ 35 MILES PER HOUR , CHECK ENGINE LIGHT CAME ON AND CAR STALLED. GAS ACCELERATOR WAS INOPERABLE. OPERATOR WAS ABLE TO DRIVE INTO A PARKING LOT CLOSE BY AND BRING CAR TO A COMPLETE STOP WITHOUT ANY INCIDENT. CAR TURNED ON AFTER THE 5TH ATTEMPT. THE CHECK ENGINE LIGHT DISAPPEARED. THE 1ST OCCURRENCE, THE VEHICLE WAS ABLE TO BE STARTED RIGHT AWAY. THIS 2ND OCCURRENCE IT TOOK AWHILE. THEREFORE, VEHICLE WAS TAKEN TO THE DEALERSHIP ( NORTH PARK LINCOLN FORD IN SAN ANTONIO, TX )ON 06/09/10 AND OBD CAME BACK WITH NO DIAGNOSTIC CODES. DEALERSHIP STATED THAT FORD ENGINEER WAS ON PROPERTY AND COULD NOT FIND THE SOLUTION TO THE PROBLEM.. CAR IS STILL AT THE DEALERSHIP AND THEY HAVE NO IDEA WHAT TO DO. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .