RoadVitals

2003 Ford Focus Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
73
Latest Sep 12, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 977 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
6
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
10

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2003 Ford Focus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 73 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

The 25 most recent of 73, in the owner's own words

Body & structureSteeringSuspension
Filed Sep 12, 2018

I WAS LEAVING A PARKING LOT DOING NO MORE THAN 5 MPH WHEN THE CAR MADE A SUDDEN JERKING MOTION. HAD THE CAR TOWED TO A GARAGE. THE DAMAGES WERE SEVERE RUST, SUB FRAME ROTTED, RIGHT FRONT AXLE BROKEN, RIGHT FRONT CONTROL ARM BROKEN, SWAY BAR BENT. THE TOW DRIVER SAID THE WHEELS COULD HAVE FALLEN OFF MY CAR AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED BECAUSE OF THE THING THAT WENT WRONG. I PUT MYSELF AND MY FAMILY IN DANGER WITH THIS DEATH TRAP. SUPPOSEDLY THIS CAR WAS INSPECTED FEBRUARY 2018. WITH EVERYTHING THAT WENT WRONG WITH IT AND THE DAMAGES, I DONT SEE HOW IT COULD HAVE BEEN. I BELIEVE THERE TO BE FRAUD INVOLVED AND BELIEVE THIS MATTER SHOULD BE INVESTIGATED FURTHER FOR PUTTING LIVES IN DANGER. I PAID $3,000 FOR THIS CAR IN THE MIDDLE OF FEB. 2018. IT IS NOW AUGUST AND IT HAD INCURRED $3,000 IN DAMAGES. I SOLD THE CAR FOR SALVAGE AT $125

NHTSA ID
11128842
Incident
Aug 27, 2018
Mileage
109,000 mi
Steering
Filed Aug 9, 2018

TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING 25 MPH, THE STEERING WHEEL DETACHED FROM THE STEERING COLUMN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 96,000.

NHTSA ID
11118729
Incident
Aug 9, 2018
Mileage
96,000 mi
Body & structureBrakesElectrical+2 more
Filed Nov 4, 2016

THE SUB FRAME BROKE WHILE DRIVING THE CAR. ENTIRE SUB FRAME HAD TO BE REPLACED. ALMOST CAUSED AN ACCIDENT. STRUTS HAD TO BE REPLACED. CALIPER AND ROTOR HAD TO BE REPLACED. CONTROL ARM HAD TO BE REPLACED. JUST REPLACED THE IGNITION SWITCH TUMBLERS AFTER THE SWITCH LOCKED UP AND REFUSED TO WORK. THERE ARE NO RECALLS LISTED FOR THIS CAR. SERVICE MANAGER SAID THAT FOCUS ARE NOTORIOUS FOR THESE PROBLEMS. CAR HAS 34,000 MILES ON IT. THE BRAKE LINE RUNNING FROM THE FRONT OF THE CAR TO THE REAR RUSTED OUT CAUSING A LOSE OF BRAKES. THE CAR IS DANGEROUS. *TR

NHTSA ID
10924347
Incident
Oct 30, 2016
Mileage
34,000 mi
Steering
Filed Apr 1, 2016

TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO UNLOCK THE STEERING WHEEL WHEN ATTEMPTING TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

NHTSA ID
10852982
Incident
Mar 29, 2016
Mileage
84,000 mi
Steering
Filed Feb 3, 2016
Crash reported1 injury reported

TL* THE CONTACT OWNED A 2003 FORD FOCUS. WHILE DRIVING 55-60 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO A RETAINING WALL. THE CONTACT STATED THAT BOTH AIR BAGS WERE DEPLOYED. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED AN INJURY TO THE RIGHT KNEE, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,000.

NHTSA ID
10824003
Incident
Jan 31, 2016
Mileage
89,000 mi
Steering
Filed Dec 4, 2015

WHILE PARKING THE CAR ON A CITY STREET THE STEERING WHEEL CAME LOOSE AND CONTROL OF THE CAR WAS LOST. WAS ABLE TO BRAKE AND STOP THE CAR AT THE CURB. WE DETERMINED THAT THE BOLT THAT HOLDS THE STEERING WHEEL ON THE SHAFT HAD LOOSENED TO THE POINT WHERE THE STEERING WHEEL WAS NO LONGER MAKING CONTACT WITH THE SPLINES ON THE SHAFT.

NHTSA ID
10808341
Incident
Dec 1, 2015
Mileage
85,000 mi
ElectricalExterior lightingSteering
Filed Aug 10, 2015

WHEN RIDING DOWN THE ROAD THE DOORS WILL AUTOMATICALLY LOCK BY THEMSELVES. THE STEERING WHEEL HAS LOCKED SEVERAL TIMES OVER THE YEARS. WHEN I BOUGHT THE CAR USED, IT CAME WITH MANY KEYS. WELL, THIS TIME WHEN IT LOCKED, THE STEERING WHEEL LOCKED AND THE IGNITION LOCKED AND I HAD TO GET IT TOWED FROM SMITHFIELD NC; APPROXIMATELY AN HOURLY FROM MY HOME. THE MECHANIC CAN NOT GET IT UNLOCKED BECAUSE THE STEERING WHEEL HAS TO BE TURNED TO UNLOCK IT, VICE VERSA, AND THE STEERING WHEEL IS LOCKED. ALSO THE LIGHTING IS VERY POOR WITH THE HEAD LIGHTS AND I SEE THIS ON ALL THE VEHICLE FOR THAT YEAR AND MAKE AS I RIDE DOWN THE ROAD. MY CAR IS PARKED BECAUSE I CANT AFFORD TO FIX IT. I HAVE FOUND MANY COMPLAINTS ABOUT THIS STEERING AND IGNITION LOCK ISSUE. I AM WONDERING WHY THIS VEHICLE HAS NOT BEEN RECALLED FOR THE ISSUE. IT IS A HAZARD. I HAVE CONTACTED THE FORD MANUFACTURER CONCERNING THE MATTER AND WAS TOLD THAT THEY CAN'T ASSIST ME WITH IT BECAUSE MY CAR HAS NO WARRANTY. ALSO, THERE WAS A RECALL ON THE REAL DOOR LOCK. FORD DEALERSHIP INFORMED ME THAT IT WAS REPAIRED BY TEAM FORD DEALERSHIP PRIOR TO ME OWNING THE VEHICLE; I INFORMED HIM THAT THE PROBLEM WAS STILL A ISSUE GETTING THE REAR DOOR TO LOCK SECURELY AT TIMES. HE INFORMED ME THAT IT COULD ONLY HAVE BEEN FIXED ONCE UNDER THE RECALL. THESE ISSUES HAVE OCCURRED REPEATEDLY SINCE I BOUGHT THIS VEHICLE IN 2009. THEY ALL PUT ME AT RISK OF GREAT DANGER.

NHTSA ID
10747450
Incident
Dec 1, 2013
Mileage
185,000 mi
ElectricalSteering
Filed Apr 2, 2014
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT LOST ALL CONTROL OF THE VEHICLE AND CRASHED INTO A GUARD RAIL. THE FRONT PASSENGER WAS THROWN INTO THE WINDSHIELD AND AS A RESULT OF THE IMPACT, THE CONTACT'S HIP WAS DISLOCATED AND SHE SUSTAINED SEVERE BRUISING AND A LACERATION THAT REQUIRED THIRTEEN STITCHES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID
10576873
Incident
Feb 22, 2012
Mileage
100,000 mi
SteeringSuspension
Filed Jan 13, 2014

WHEN DRIVING ON SNOW OR WET ROADWAYS THE HANDLING BECOMES VERY UNSTABLE AT SPEEDS OVER 35 MPH WITH THE REAR OF THE VEHICLE WANTING TO VEER/PITCH SIDEWAYS CAUSING THE DRIVER TO HAVE TO QUICKLY OVERSTEER TO AVOID ONCOMING TRAFFIC. VEHICLE HAS 85,000 MILES, NEW GOODYEAR TIRES. THIS CAR IS NOT SAFE TO DRIVE IN THESE CONDITIONS AND IS GETTING MORE UNSTABLE EVEN ON DRY SURFACES MAKING THE VEHICLE FEEL LIKE IT'S FOLLOWING EVERY GROOVE IN THE ROADWAY. NUMEROUS COMPLAINTS SEEM TO BE EVERYWHERE ON THE INTERNET. HOW MANY ACCIDENTS/INJURIES/DEATHS IS REQUIRED BEFORE FORD IS MADE TO TAKE THIS SERIOUSLY AND STOP PUTTING SUB STANDARD PARTS ON THEIR CARS? *TR

NHTSA ID
10559666
Incident
Jan 1, 2014
Mileage
86,000 mi
ElectricalSteering
Filed Oct 31, 2013

STEERING WHEEL/KEY LOCK. THE KEY DOESN'T TURN IN THE IGNITION. *TR

NHTSA ID
10550443
Incident
Oct 31, 2013
Mileage
170,000 mi
ElectricalSteering
Filed Aug 8, 2013

IN PAST WEEK AND A HALF, 90% OF THE TIME I ATTEMPT TO START THE CAR, THE IGNITION IS LOCKED AND WON'T RELEASE. I HAVE TO ATTEMPT TO ROCK THE KEY BACK AND FORTH MANY TIMES BEFORE IT FINALLY RELEASES. THIS IS OF GREAT CONCERN BECAUSE IT IS THE ONLY VEHICLE I OWN AND MY TEENAGE DAUGHTER DRIVES IT AS WELL. I FEEL LIKE THIS SHOULD BE CLASSIFIED AS A SAFETY ISSUE BECAUSE I OR MY DAUGHTER COULD END UP STRANDED SOME WHERE AT NIGHT. FORD HAS BEEN MADE AWARE OF THE PROBLEM BECAUSE IT IS RAMPANT ON FOCUS BETWEEN 2000 AND 2003. *TR

NHTSA ID
10534209
Incident
Jul 29, 2013
Mileage
188,500 mi
SteeringSuspension
Filed May 1, 2013

I STARTED THE CAR IN THE DRIVE, PUT IT IN REVERSE, BEGAN TO BACK UP AND HEARD A LOUD CLUNK. AFTER SOME INVESTIGATION, MY HUSBAND (A FORMER AUTO MECHANIC) FOUND THAT THE FRONT COIL SPRING ON THE DRIVER'S SIDE WAS BROKEN, AND THE TIRE WAS AT RISK OF DAMAGE/POTENTIALLY DAMAGED. I AM VERY, VERY GLAD THIS DID NOT HAPPEN WHILE I WAS DRIVING ON THE ROAD. *TR

NHTSA ID
10510287
Incident
Apr 29, 2013
BrakesElectricalSteering
Filed Apr 4, 2013
Crash reported4 injuries reported

THIS VEHICLE HAS BEEN PLAGUED WITH ELECTRICAL ISSUES SINCE THE DAY IT WAS PURCHASED. NOW LAST NIGHT THE ENGINE, STEERING AND BRAKES LOST ALL POWER. THE RESULT IS NOW 4 PEOPLE GETTING INJURED AND 2 CARS DAMAGED. NO FATALITIES BUT ALL 4 EXPERIENCED THEIR FIRST CAR ACCIDENT. THEY ARE ALL SORE AND BRUISED. I CANNOT BELIEVE THAT FORD HAS NOT RECALLED THESE CARS TO FIX THIS OBVIOUS ISSUE. I GUESS SOMEONE MAY HAVE TO LOSE THEIR LOVED ONE BEFORE FORD WILL ACKNOWLEDGE THAT THEY MADE A LOT OF BAD CARS! BETTER NOT BE MY LOVED ONES!!! I'LL MAKE SOMEONE PAY DEARLY!!!! *TR

NHTSA ID
10507042
Incident
Apr 3, 2013
ElectricalSteering
Filed Sep 11, 2012

I WENT TO START THE CAR AND THE KEY WILL NOT TURN. THE STEERING WHEEL IS LOCKED AND WILL NOT MOVE. I WAS UNABLE TO GOT TO MY DOCTORS APPOINTMENT.. *TR

NHTSA ID
10475118
Incident
Sep 11, 2012
Mileage
65,000 mi
Other / unspecifiedSteering
Filed Jul 29, 2012

KEY WILL NOT TURN IGNITION SWITCH. TRIED TURNING STEERING WHEEL BACK AND FORTH AND NO SUCCESS. THIS IS MY ONLY MEANS OF TRANSPORTATION. CAR IS JUST SITTING. *JS

NHTSA ID
10468178
Incident
Jul 2, 2012
Mileage
83,000 mi
Steering
Filed May 25, 2012

I WAS SHOPPING WITH MY CHILD ABOUT AN HOUR FROM HOME. WE LEFT A STORE AND GOT INTO MY CAR TO RETURN HOME WHEN THE KEY WOULDN'T TURN IN THE IGNITION. THE WHEELS WERE STRAIGHT BUT THE KEY WOULDN'T BUDGE. I TRIED RELEASING THE STEERING WHEEL BUT NOTHING WORKED. I HAD TO HAVE IT TOWED WHICH COST ME $100 FOR 4 MILES. I WAS TOLD IT WAS THE IGNITION CYLINDER WHICH I WAS TOLD WAS A COMMON PROBLEM AREA FOR 2000-2003 FORD FOCUS MODELS. AFTER DOING RESEARCH ONLINE, I FOUND THAT IT REALLY IS COMMON...LIKE HUNDREDS OF PEOPLE ON ONE SITE ALONE COMPLAINING ABOUT THE SAME ISSUE I HAVE AND EVEN A CLASS ACTION LAWSUIT IN CALIFORNIA. IF THIS IS SO COMMON WHY HAVEN'T THEY BEEN RECALLED? I WAS LEFT STRANDED WITH A CHILD BECAUSE OF THIS MALFUNCTION AND EVEN THOUGH I HAVE AN EXTENDED WARRANTY, IT WASN'T COVERED AND COST ME $374. WHY IS THAT TYPE OF MALFUNCTION ONLY IN THOSE MODEL YEARS? MAYBE THEY KNEW ABOUT THE FLAW AND CHANGED IT IN LATER YEARS. THEY SHOULD HAVE TO CHANGE IT IN EVERY YEAR THEY SOLD THESE DEFECTIVE IGNITION CYLINDERS. FOR THEM, IT WOULD BE A MINOR INCONVENIENCE AND A LITTLE MONEY TO GET THESE PROPERLY TAKEN CARE OF. *TR

NHTSA ID
10459716
Incident
Apr 28, 2012
Mileage
84,390 mi
ElectricalSteering
Filed Apr 23, 2012

TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT WHILE PARKING, THE STEERING WHEEL SEIZED WHILE THE POWER STEERING WARNING CHIME SOUNDED. IN ADDITION, THE KEY WOULD SPORADICALLY FAIL TO TURN WHEN INSERTED INTO THE IGNITION. THE CONTACT STATED THAT THE VEHICLE WOULD START AFTER APPROXIMATELY THIRTY MINUTES OF REPEATED ATTEMPTS. THE DEALER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 140,000.

NHTSA ID
10456120
Incident
Nov 24, 2010
Mileage
80,000 mi
ElectricalSteering
Filed Jan 17, 2012

KEY FROZE SOLID IN THE IGNITION . STEERING WHEEL WOULD NOT TURN NOR THE KEY. LEFT STRANDED AND HAD TO CALL A LOCKSMITH TO PHYSICALLY DRILL OUT THE FACTORY INSTALLED IGNITION AND REPLACE IT WITH A STRATTEC REPLACEMENT PART # 707592. LOCKSMITH REITERATED WHAT I READ ON THE INTERNET WITH THIS BEING A KNOWN PROBLEM WITH THE FORD FOCUS. *TR

NHTSA ID
10444052
Incident
Jan 16, 2012
Steering
Filed Aug 2, 2011

THE STEERING COLUMN LOCKS. I HAVE ALREADY HAD IT FIXED ONCE BEFORE AND NOW IT HAS HAPPENED AGAIN. *KB

NHTSA ID
10416698
Incident
Aug 1, 2011
ElectricalSteering
Filed Jan 10, 2011

FORD FOCUS 2003 - KEY WON'T TURN TO TURN ON CAR - IGNITION CYLINDER/TUMBLER WAS BROKEN AND NEED TO BE REPLACED. I WAS STRANDED IN A STORE PARKING LOT. HAD TO HAVE A TOW TRUCK TOW MY CAR TO DEALERSHIP. *TR

NHTSA ID
10375498
Incident
Jan 9, 2011
Mileage
167,000 mi
ElectricalSteering
Filed Aug 19, 2010

MY IGNITION IS LOCKED UP/STEERING WHEEL. *TR

NHTSA ID
10350492
Incident
Aug 18, 2010
Steering
Filed Aug 8, 2010
Fire reported

THE POWER STEERING PRESSURE HOSE ON MY 2003 FORD FOCUS ZTS (2.0 LITER, DOHC) LEAKED POWER STEERING FLUID ONTO THE HOT EXHAUST MANIFOLD, CAUSING AN ENGINE FIRE. THE POWER STEERING PRESSURE HOSE IS ROUTED DIRECTLY OVER THE EXHAUST MANIFOLD. *TR

NHTSA ID
10347999
Incident
Aug 5, 2010
Mileage
170,000 mi
ElectricalSteering
Filed Jun 14, 2010

KEY GETS STUCK IN THE IGNITION. IGNITION WILL NOT TURN. THIS HAPPENS JUST ABOUT EVERY TIME AN ATTEMPT IS MADE TO TURN THE CAR ON FOR APPROXIMATELY ONE YEAR. MULTIPLE ATTEMPTS MUST BE MADE AND EXCESSIVE FORCE TO ENGAGE KEY MUST BE USED. AFTER CONTACTING SEVERAL LOCKSMITHS AND BEING REPEATEDLY TOLD THAT THIS PROBLEM CAN ONLY BE REPAIRED BY A FORD DEALER DUE TO THE COMPUTER NEEDING TO BE PROGRAMMED TO MATCH A CHIP IN THE IGNITION AND KEY, A LOCAL FORD DEALERSHIP WAS CONTACTED. A CUSTOMER SERVICE EMPLOYEE REPORTED THAT IT CAN BE REPLACED FOR $250. BUT THAT IT IS A COMMON PROBLEM WITH NO GUARANTEES THAT THE IGNITION WOULD NOT NEED FURTHER REPLACEMENT FOR THE SAME PROBLEM IN THE FUTURE. IGNITION WILL NO LONGER TURN AT ALL RESULTING IN THE KEY SNAPPING IN THE IGNITION. ENTIRE IGNITION WILL NEED TO BE REPLACED. *TR

NHTSA ID
10336258
Incident
Jun 14, 2010
Mileage
85,624 mi
Steering
Filed May 10, 2010

2003 FORD FOCUS HAS A LOCKED IGNITION AND WILL NOT TURN EVEN TO ROLL UP WINDOWS. FROZE UP ONCE LAST WEEK AND WAS ABLE TO JIGGLE IT AND GET IT WORKING. NOW IT WILL HAVE TO BE TOWED TO FORD. FORD DEALERSHIP IN BOZEMAN MONTANA SAYS IT IS A COMMON PROBLEM WITH THIS MAKE AND MODEL BUT FORD WILL NOT DO ANYTHING ABOUT IT. *TR

NHTSA ID
10329727
Incident
May 8, 2010
Mileage
46,000 mi
ElectricalSteering
Filed Mar 15, 2010

I JUST RECENTLY BOUGHT MY 2003 FORD FOCUS. JUST THIS WEEK THE KEY WOULD NOT TURN IN THE IGNITION AND MY STEERING WHEEL WOULD BE LOCKED. I WAS ALWAYS ABLE TO GET MY CAR STARTED AFTER A FEW TRIES OR 10 MINUTES OR SO. TODAY I SAT IN MY CAR FOR 40 MINUTES TRYING TO GET MY KEY TO TURN; IT WOULD NOT. I HAD TO LEAVE MY CAR AT THE SCHOOL WHICH I WORK AT, SINCE I AM A TEACHER, AND BE PICKED UP. I HAVE JUST READ ONLINE THAT MANY PEOPLE HAVE OR ARE HAVING THIS SAME ISSUE AND THAT THERE IS NO RECALL ON THE IGNITION YET. I AM CONFUSED AS TO WHY. THIS IS A SAFETY HAZARD AS IT LEAVES YOU STRANDED AND TO NOT BE ABLE TO GET YOUR CAR STARTED IS A BIG DEAL. IF IT WAS JUST MY CAR, FINE, I WOULD GET IT FIXED WITH NO ISSUE. BUT TO READ THAT HUNDREDS OR THOUSANDS OF PEOPLE AND FORD FOCUS' ARE HAVING THIS SAME ISSUE IS A LITTLE OUTRAGEOUS AND SOMETHING NEEDS TO BE DONE. THANK YOU. *TR

NHTSA ID
10319939
Incident
Mar 15, 2010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .