Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
229
Latest May 24, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
28
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Feb 18, 2009
What this page shows
Our database holds 229 NHTSA owner-reported complaints for the 2009 Ford Focus. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 229 · page 1 of 10
Fuel system
Filed May 24, 2026
Crash reported
incident [XXX], Parking in front of Physical Therapy clinic, suddenly the motor revved and car shot across the sidewalk and went through the wall of the clinic. No one was there and no one was hurt. Insurance was notified. (Hartford) Googling Auro malfunctions for Ford Focus, I come across several things which could have malfunctioned and caused "unpredictable acceleration. Car had within 2 weeks had been to automotive shop for maintenance. I think this was a serious malfunction and should have been noticed. thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11739783
Incident
Apr 20, 2026
Body & structure
Filed Oct 10, 2023
Rocker panels rust out and cause the lifting points on the car unable to be used. Mechanics refuse to work on my car due to not being able to lift the vehicle per manufacturer lifting points.
NHTSA ID
11549212
Incident
Oct 10, 2023
Interior & seats
Filed Aug 29, 2023
The contact owns a 2009 Ford Focus. The contact stated while parked in the driveway, the contact opened both rear doors; however, while attempting to close the doors, the doors failed to latch securely. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic determined that the latch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
NHTSA ID
11541362
Incident
Aug 3, 2023
Brakes
Filed Jul 13, 2023
The contact owns a 2009 Ford Focus. The contact stated while driving 35 MPH, the contact felt the front passenger’s side brake was seizing. The contact stated there was smoke coming from the brakes. There was no warning light illuminated. The contact pulled over on the side of the road and waited for the vehicle to cool down and the vehicle started operating normally. The vehicle was not diagnosed. The contact had the brakes replaced; however, the failure reoccurred. The manufacturer was not contacted. The failure mileage was 80,000.
NHTSA ID
11532153
Incident
Feb 8, 2021
Mileage
80,000 mi
Filed Sep 14, 2021
My car started to rough idle, when I go to press the gas pedal there is no rev or acceleration or anything. It came up with a code for the throttle body and had it replaced and it worked fine for a while and then it happened again, so I replaced the throttle body again and it started happening right away again. This has happened at 80 MPH and almost caused an accident! I just want this to be understood, and I am not the only other person having this issue!!
NHTSA ID
11432987
Incident
Aug 18, 2021
ElectricalEnginePowertrain (other)
Filed Aug 13, 2021
The contact owns a 2009 Ford Focus. The contact stated that the vehicle failed to start-up after multiple attempts without warning. The contact initially took the vehicle to an independent mechanic and the ignition switch and housing were replaced. A few months later, the failure recurred, and the contact took the vehicle back to the same mechanic and had the starter replaced. A few months later after the repair, the failure recurred, and the contact took the vehicle to another independent mechanic who replaced the ignition switch and housing for a second time. After the failure occurred for the fourth time, the initial independent mechanic instructed her to place the vehicle in neutral to see if the restarted. The vehicle was started in neutral and the mechanic replaced the neutral safety switch. Despite the repair, the failure recurred. A dealer was notified of the failure and a representative acknowledged that the failure was a known issue; however, there were no recall for the failure. The manufacturer was also notified of the failure and the contact was provided the same information as the dealer. The manufacturer was then referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 170,000.
NHTSA ID
11428924
Incident
Jul 1, 2019
Mileage
170,000 mi
ElectricalFuel system
Filed Aug 13, 2020
THE FUEL PUMP KEEP DISABLING! WHEN TRYING TO CRANK THE CAR IT WILL CONTINUE TO TURN OVER AFTER THE KEY HAS BEEN PULLED BACK OUT OF THE START POSITION
NHTSA ID
11349109
Incident
Aug 11, 2020
Mileage
130,000 mi
Electrical
Filed Jun 22, 2020
TL* THE CONTACT'S SON OWNS A 2009 FORD FOCUS. THE CONTACT SON STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING. THE VEHICLE WAS JUMP STARTED AND RESUMED NORMAL VEHICLE OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. AN UNKNOWN DEALER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,827.
NHTSA ID
11330138
Incident
Jun 19, 2020
Mileage
122,827 mi
Powertrain (other)
Filed Feb 18, 2020
THE TRANSMISSION STARTED TO HESITATE SHIFTING THEN WOULDNT GO PAST THIRD SHIFT AND THEN COMPLETELY STOPPED WORKING WHILE DRIVING ON THE ROAD.
NHTSA ID
11310004
Incident
Feb 11, 2020
Mileage
150,000 mi
Electrical
Filed Jan 23, 2020
WHEN I TRY TO START MY CAR, SOMETIMES IT WON'T TURN OVER WHEN TURNING THE KEY. I HAVE TO TRY A FEW TIMES IF NOT MULTIPLE TIMES IN ORDER FOR IT TO START AND IT JUST KEEPS GETTING WORSE OVER TIME.
NHTSA ID
11301476
Incident
Jan 23, 2020
Mileage
120,000 mi
Powertrain (other)
Filed Dec 12, 2019
TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY SHIFT INTO NEUTRAL AT VARIOUS SPEEDS. THE CONTACT HAD TO WAIT UNTIL HE COULD SHIFT INTO THE CORRECT GEAR IN ORDER TO CONTINUE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
NHTSA ID
11288722
Incident
Dec 10, 2019
Mileage
89,000 mi
Body & structureElectrical
Filed Nov 12, 2019
MY CAR WAS STATIONARY. THE DOORS LOCK AND DO NOT UNLOCK. AFTER HOURS OF SEARCHING THE MANUAL AND GOOGLE I FIGURED OUT HOW TO BYPASS THE AUTOMATIC LOCK AND TURNED THAT OFF SO MY DOORS WOULD NOT LOCK WHILE I DROVE. THAT WORKED FOR A WHILE BUT, THEN THE DOORS JUST STOPPED OPENING FROM THE OUTSIDE. I HAVE BEEN TOLD BY SEVERAL MECHANICS THIS IS AN ISSUE WITH THIS YEAR FOCUS.
NHTSA ID
11279639
Incident
Dec 15, 2016
Mileage
65,000 mi
Interior & seats
Filed Oct 16, 2019
TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE REAR DOORS FAILED TO LOCK AND UNLOCK AND WERE INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT A MODULE NEEDED TO BE RESET. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
NHTSA ID
11268988
Incident
Mar 1, 2018
Mileage
145,000 mi
Electrical
Filed Oct 14, 2019
MY IGNITION IS NOT WORKING. I TURN THE KEY OVER AND OVER AND OVER AND THE CAR WON'T START. THE LIGHTS COME ON, THE BATTERY IS CHARGED, THE AIR WORKS, BUT THE VEHICLE WON'T START. I USED TO BE ABLE TO GET IT STARTED BUT I NOW HAVE BLISTERS ON MY HAND FROM TRYING TO START THIS CAR.
NHTSA ID
11268271
Incident
Oct 14, 2019
Electrical
Filed Jul 24, 2019
THIRD TIME HAVING A PROBLEM WITH IGNITION SWITCH! CAR WILL TURN ON BUT WON'T START, COSTING MORE TO FIX THAN THE CAR IS WORTH.
NHTSA ID
11234649
Incident
Jul 18, 2019
Mileage
160,000 mi
Filed Jul 12, 2019
THE THROTTLE CONTROL LIGHT HAS BEGUN GOING OFF ( TWICE NOW) BUT ONCE TURNED OFF AND TURNED BACK ON IT DOES NOT COME ON. WHEN IT COMES ON IT LOOSES POWER AND THERE ARE ISSUES WITH ACCELERATION. IT HAS ONLY DONE IT AFTER A LONG DRIVE AND GOING (MOVING) AT A NORMAL PACE OF ABOUT 45 TO 55 MILES AND HOUR. IT HAS NOT GONE OFF AT A TIME THAT ALLOWS IT TO BE DIAGNOSED BY A PROFESSIONAL AND THEY HAVE NOT BEEN ABLE TO GET IT TO REGISTER WHEN HOOKED TO THE COMPUTER,. THE LIGHT IS NO LONGER ON AND DOES NOT NOT ILLUMINATE IN AROUND TOWN DRIVING.
NHTSA ID
11231225
Incident
Jul 9, 2019
Mileage
88,000 mi
Seat belts
Filed Jun 17, 2019
MY SEAT BELT ON THE DRIVERS SIDE WOULD NOT UNLOCK AFTER SEVERAL MINUTES I LOOKED MORE CLOSELY AND I WAS ABLE TO UNLOCK IT...BUT NOW IT WILL NOT LOCK ...IT IS NOT LATCHING LIKE A SPRING OR SOMETHING ISNT WORKING...I WAS STATIONARY TRYING TO EXIT MY CAR AT MY APARTMENT
NHTSA ID
11220764
Incident
Jun 13, 2019
Filed Jun 5, 2019
IGNITION MODULE...IGNITION SWITCH. CAR WON'T START WITH KEY, UNLESS PUSHED IN HARD, AND EVEN THEN IT TAKES SEVERAL TIMES FOR IT TO START.
NHTSA ID
11218119
Incident
Mar 1, 2018
Mileage
135,000 mi
Interior & seats
Filed Feb 21, 2019
TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER'S DOOR WOULD NOT LOCK AND THE REAR PASSENGER DOOR WOULD NOT UNLOCK. ED MULLINAX FORD (8000 LEAVITT RD, AMHERST, OH 440011, 440-296-3021) STATED THAT THERE WAS NO RECALL ON THE VEHICLE. AN INDEPENDENT MECHANIC WAS CONTACTED AND QUOTED A REPAIR COST THAT WAS LESS THAN THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 101,000.
NHTSA ID
11181517
Incident
Dec 1, 2018
Mileage
101,000 mi
Powertrain (other)
Filed Feb 2, 2019
I HAD JUST GOT IN MY CAR TO GO GROCERY AND I STARTED UP MY ENGINE AND SHIFTED INTO DRIVE. HOWEVER, I WAS GOING UP TO 5000 RPMS JUST TO GO 30MPH AND IT DIDN'T FEEL RIGHT WHEN I WAS DRIVING, SO I PULLED OVER AND STOPPED THE CAR. WHEN I DID THIS, I NOTICED THAT THE CAR WAS ONLY FUNCTIONAL IN DRIVE. I WOULDN'T ALLOW ME TO REVERSE AND THE WHEELS WERE LOCKED IN NEUTRAL. SO, I CALLED FOR MY PARENTS FOR HELP. WE KNEW THERE WAS SOMETHING WRONG WITH THE TRANSMISSION, SO WE USED A CODE READER TO SEE IF THE CAR WAS GIVING AN ERROR MESSAGE BUT IT DIDN'T HAVE ONE AND PUT IN NEW TRANSMISSION FLUID. AFTER LOOKING ONLINE, WE NOTICED THAT THE FORD FOCUSES FROM 2010-2015 WERE ALSO HAVE TRANSMISSION ISSUES. SO WE HAD IT TOWED TO A FORD DEALER AND SERVICE CENTER LOCATION. WE TOLD THEM THE ISSUES WE WERE HAVE AND PAID FOR DIAGNOSTICS BUT THEY DO ANYTHING DIFFERENT FROM WHAT WE HAD DONE. I WAS TOLD MY YEAR WAS NOT ONE OF THE RECALLED ONES, SO I WOULD HAVE TO PAY ABOUT 5,00 TO REPLACE IT. HOWEVER, I TOLD THEM THAT IT HAD LESS THAN 50,000 MILES AND A TRANSMISSION SHOULD AT LEAST BE ABLE TO LAST UNTIL 50,000 BUT THEY SAID THEY COULDN'T HELP ME AND I WOULD HAVE TO PAY FULL PRICE.
NHTSA ID
11173692
Incident
Dec 31, 2018
Mileage
43,165 mi
Suspension
Filed Jan 24, 2019
I HAVE HAD THE MOTOR AND TRANSMISSION MOUNTS REPLACED TWICE IN THE LAST TWO YEARS ON THIS VEHICLE. I WAS TOLD TO REPORT IT AS THAT SHOULD NEVER HAPPEN.
NHTSA ID
11172017
Incident
Jan 24, 2019
Seat belts
Filed Jan 14, 2019
TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE PASSENGER SEAT BELT WOULD NOT LOCK AND REMAIN SECURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 187,000.
NHTSA ID
11169882
Incident
Jan 1, 2019
Mileage
187,000 mi
Electrical
Filed Oct 25, 2018
IGNITION NOT WORKING PROPERLY.KEY HAS TO BE TURNED SEVERAL TIMES TO START CAR WHEN PARKED.
NHTSA ID
11142604
Incident
May 20, 2018
Other / unspecified
Filed Oct 1, 2018
Crash reported1 injury reported1 death reported
LEFT REAR HUB CAME OFF CAR ON FREEWAY, CROSSED OVER TO OTHER SIDE, AND KILLED ANOTHER DRIVER IN THE OPPOSITE DIRECTION, AND HE HAD HIS 12 YEAR OLD DAUGHTER NEXT TO HIM. I GUESS THIS HAS HAPPENED WITH THE 2001 FORD FOCUS, FORD KNEW ABOUT IT, BUT YET FAILED TO FIX THE PROBLEM, RESULTING IN THIS MANS DEATH. I FEEL THEY SHOULD BE HELD CRIMINALY RESPONSIBLE.
NHTSA ID
11132798
Incident
Apr 26, 2016
Mileage
120,000 mi
Filed Aug 30, 2018
THE IGNITION IS GOING OUT..REALLY HAVE TO JAM KEY INTO THE COLUM TO GET IT TO START
NHTSA ID
11123464
Incident
May 3, 2018
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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