Body & structure
Filed Feb 10, 2024
Door latches inoperable. Cannot open from outside the vehicle. Passenger side front and both back doors. Back door passenger side door does not open from inside either. Had to pay $373 to Ford dealer to replace driver door latch because it wouldn't latch and made the dashboard not work. Latch codes as follows: driver 02717a (new), passenger 224100 (or 224188 cant see it clearly). Left rear 22418a Right rear cannot open door at all to see latch code. These 3 doors cannot be opened from outside and the rear right door cannot be opened at all. The contact is just inquiring if these door latches will be recalled.
- NHTSA ID
- 11571215
- Incident
- May 8, 2017
Body & structure
Filed Feb 5, 2019
THE DOOR HANDLES, LATCH AND UNLOCKING MECHANISM FAIL, CAUSING THE DOORS TO REMAIN LOCKED. YOU WILL BE UNABLE TO UNLOCK THE DOORS FROM THE INSIDE OR OR OUTSIDE.
- NHTSA ID
- 11174585
- Incident
- Feb 3, 2019
- Mileage
- 100,000 mi
Body & structurePowertrain (other)
Filed Jul 26, 2018
ONLY 3 OUT OF 4 DOORS OPEN, THE OUTSIDE DOOR LATCHES HAVE FAILED SINCE PURCHASE IN 2013. HAVE ALSO CONTINUALLY FAILED/RE-BROKE AFTER BEING FIXED. CAR ALSO DOES NOT UNLOCK AFTER BEING LOCKED AND INSIDE DOOR MECHANISMS DO NOT UNLOCK AFTER BEING ENGAGED.. HUGE SAFETY ISSUE. ALSO MULTIPLE TIMES THE A SOLENOID HAS TO BE REPLACED DUE TO THE CAR DOES NOT SHIFT CORRECTLY AND FAILS TO ACCELERATE SAFELY (TAKES A OVER A MIN TO GO FROM 35-60) AND EVEN THEN IT WILL NOT MAINTAIN 60 MILES PER HOUR GOING UP A HILL . THIS IS A AUTOMATIC VEHICLE , AND IT IS UNSAFE , ESPECIALLY WHEN EXITING OFF A ONRAMP TRYING TO EXCEL TO POSTED SPEED LIMIT TO MERGE INTO TRAFFIC OFF THE RAMP. I HAVE HAD MULTIPLE PROBLEMS/ISSUES WITH THIS VEHICLE SINCE ITS PURCHASE AND IT IS A VERY UNSAFE VEHICLE.
- NHTSA ID
- 11113939
- Incident
- Jul 23, 2018
- Mileage
- 120,000 mi
Body & structure
Filed Jun 13, 2018
TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE DOORS WOULD NOT OPEN FROM INSIDE THE VEHICLE, EXCEPT FOR THE FRONT PASSENGER DOOR. ALSO, THE KEY FAILED TO OPEN THE VEHICLE'S DOORS WHEN LOCKED. THE VEHICLE WAS TAKEN TO FORD GROVES (1501 N KINGSHIGHWAY ST, CAPE GIRARDEAU, MO 63701) WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLES AND RODS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 180,067.
- NHTSA ID
- 11101706
- Incident
- May 15, 2018
- Mileage
- 180,067 mi
Body & structure
Filed Feb 12, 2017
MY RIGHT REAR DOOR FLEW OPEN WHILE THE VEHICLE WAS IN MOTION AS I WAS TURNING ON TO A CITY HIGHWAY NEAR MY HOME. LUCKILY, I WAS CLOSE ENOUGH THAT I MADE IT HOME SAFELY, HOWEVER THE DOOR WOULDN'T LATCH AT ALL AFTER THIS INCIDENT. WHEN I CALLED THE DEALERSHIP WHERE I NORMALLY HAVE MY CAR SERVICED, THEY SAID THERE ARE MANY RECALLS FOR THIS TYPE OF PROBLEM WITH MANY FORD MODELS, MY MODEL INCLUDED, HOWEVER MY CAR DID NOT QUALIFY FOR THE RECALL BASED ON THE VIN NUMBER AND THAT IT WAS ONE YEAR OLDER THAN THE OTHER MODELS THAT QUALIFIED FOR THE RECALL. THEY COULDN'T GET IT SCHEDULED TO REPAIR THE DOOR LATCH FOR APPROXIMATELY TWO WEEKS, AND OBVIOUSLY IT WAS UNSAFE TO DRIVE WITHOUT THIS PROBLEM BEING FIXED. I ENDED UP TAKING IT TO A DIFFERENT CAR SERVICE COMPANY WHO CONFIRMED IT WAS DEFINITELY A PROBLEM WITH THE RIGHT REAR DOOR LATCH, AND THAT IT NEEDED TO BE REPLACED.
- NHTSA ID
- 10954117
- Incident
- Jan 8, 2017
- Mileage
- 70,000 mi
Body & structure
Filed Jul 11, 2016
TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS CORRODED AND WATER ENTERED THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- NHTSA ID
- 10884025
- Incident
- May 14, 2015
Body & structureVisibility
Filed Jun 3, 2016
TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHILE DRIVING 30 MPH, THE DASHBOARD CRACKED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, IT WAS DETERMINED THAT THE ENTIRE REAR WINDOW NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 30,369. UPDATED 07/12/16*LJ *CN
- NHTSA ID
- 10872332
- Incident
- Oct 16, 2015
- Mileage
- 30,369 mi
Body & structureInterior & seats
Filed Feb 19, 2016
TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE AND CLOSING THE DRIVER SIDE DOOR, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,423. UPDATED 04/22/16*LJ THE VEHICLE WAS REPAIRED ON 02/22/16. UPDATED 05/05/16.*JB
- NHTSA ID
- 10837123
- Incident
- Jan 4, 2016
- Mileage
- 82,423 mi
Body & structure
Filed Aug 13, 2015
TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
- NHTSA ID
- 10748534
- Incident
- Mar 15, 2015
- Mileage
- 43,000 mi
Body & structure
Filed Jul 13, 2015
TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE REAR DOORS FAILED TO UNLOCK UNTIL AFTER SEVERAL ATTEMPTS. THE CONTACT CONTINUED TO LOCK AND UNLOCK THE DOORS UNTIL ONE OF THE DOORS UNLOCKED. THE FAILURE RECURRED ON SEVERAL OCCASIONS WITH ALL FOUR DOORS. THE CONTACT MENTIONED THAT THE WINDOW WAS ROLLED DOWN AND SHE WAS STILL UNABLE TO OPEN THE DOOR FROM THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
- NHTSA ID
- 10733699
- Incident
- Mar 31, 2015
- Mileage
- 82,000 mi
Body & structureElectrical
Filed Apr 26, 2015
THE BACK DOORS WOULD POP OPEN OFTEN, NOW WE HAVE TO KEEP THE PASS, SIDE DOOR IN THE BACK LOCKED BECAUSE IF WE USE IT WONT STAY CLOSED.AND NOW THE PASS, SIDE DOOR IN THE FRONT WONT UNLOCK. WE HAD IT CHECKED AT A FORD DEALERSHIP AND THEY GREASED IT.ONE THING THAT ALSO HAPPENED WAS THE PAINT WAS PEELING WHEN WE FIRST GOT IT, THEY REPAINTED THE AFFECTED AREA. *TR
- NHTSA ID
- 10712940
- Incident
- Aug 17, 2012
- Mileage
- 15,000 mi
Body & structure
Filed Aug 11, 2014
TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER AND DRIVER SIDE DOORS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP AND THE MECHANIC STATED THAT THE REPAIR WOULD COST $1,000. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 116,000.
- NHTSA ID
- 10621450
- Incident
- Aug 12, 2013
- Mileage
- 116,000 mi
Body & structureInterior & seats
Filed Mar 22, 2013
THE REAR DOORS GET STUCK AND WONT OPEN. LIKE THEY STAY LOCKED. THEY WONT UNLOCK WITH THE REMOTE OR TRYING WITH THE MANUAL DOOR LOCK PULL. FORD SAID SOMETHING ABOUT IT BEING DIRT OR SOMETHING CAUSING THIS DEALERSHIP TRIED CLEANING THE LATCHES BUT THIS HAPPENS FEW TIMES AND NOW THE DOORS HAVE BEEN STUCKED CLOSED FOR 3 DAYS. WHAT WOULD HAPPEN IF GET ACCIDENT OR SOMETHING ONE THE KIDS CANNOT GET OUT THE CAR. *TR
- NHTSA ID
- 10504188
- Incident
- Nov 29, 2012
- Mileage
- 52,000 mi
Body & structure
Filed Jun 5, 2012
CPSC# I1250486A. 2010 FORD FOCUS. CONSUMER STATED AS SHE WAS ENTERING THE CAR HER FOOT BECAME WEDGED BETWEEN THE PLASTIC CASING ON THE DOOR. *LN THE CONSUMER NEEDED HELP GETTING THE CASING OFF OF HER FOOT. SHE SUFFERED A MINOR INJURY. THE DEALER OFFERED TO FIX THE VEHICLE. *JB
- NHTSA ID
- 10461518
- Incident
- May 21, 2012
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.