RoadVitals

2011 Ford Focus Electrical Problems

Owner-reported complaints naming the electrical system, filed with NHTSA

Data refreshed

Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Jul 27, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
22%
of 113 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2011 Ford Focus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 25 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming electrical

Shown in the owner’s own words, exactly as filed

Driver assistanceElectricalFuel system
Filed Jul 27, 2019

MY CAR HAS HAD PROBLEMS WITH A MYSTERY BATTERY DRAIN FOR TWO YEARS. SINCE MARCH OF 2019 IT HAS BEEN STALLING AT STOP LIGHTS SEEMS TO HAPPEN WHEN THE RPM NEEDLE DROPS. IN THE WINTER OF 2018 I HAD ISSUES TWICE WHERE I TRIED ACCELERATING AND THE MPH NEEDLE WOULDN'T MOVE PAST 20 IT DID EVENTUALLY SPEED UP WITH ME NOT PRESSING THE GAS PEDAL I ALSO HAD A HARD TIME BREAKING WHEN THIS HAPPENED.

NHTSA ID
11235292
Incident
Mar 14, 2018
Mileage
44,000 mi
ElectricalInterior & seats
Filed Oct 11, 2018

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LOCK. YEARS LATER, THE REAR PASSENGER SIDE DOOR FAILED TO LOCK. THE CONTACT HAD TO TIE DOWN THE DOOR TO KEEP IT CLOSED. THE CONTACT CALLED LIBERTY FORD PARMA HEIGHTS (6600 PEARL RD, PARMA HEIGHTS, OH 44130, (440) 888-2600) AND WAS INFORMED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT GET BACK IN TOUCH WITH THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 88,254. *TT UPDATED 12/03/18*JB

NHTSA ID
11139685
Incident
Apr 15, 2015
Mileage
88,254 mi
ElectricalExterior lighting
Filed Apr 8, 2018

DOOR AJAR LIGHT STAYS ON CONSTANTLY EVEN WHEN THE CAR IS NOT IN USE. THE SENSOR WILL GO OFF WHILE DRIVING AND UNLOCK ALL DOORS, EVEN IF THE CHILD SAFETY FEATURE IS ACTIVATED. BECAUSE OF THIS MESSAGE THE DOME(MAP) LIGHT ON THE INSIDE OF THE CAR WILL RANDOMLY TURN ON AND OFF. THIS ALSO CAUSES THE BATTERY TO DRAIN.

NHTSA ID
11083883
Incident
Apr 8, 2018
Electrical
Filed Mar 15, 2018

I AM A WIDOW, I HAVE CHILDREN TO TAKE CARE OF. SO FOR SOMETHING LIKE THE IGNITION COIL TO ALL OF A SUDDEN GO BAD AND COST ME $850 IS REDICULOUS. I WAS AT WORK AND MY CAR WOULD NOT START. NO WARNING, NO NOTHING. ESPECIALLY WHEN I HAVE READ OTHERS ONLINE WITH THE SAME PROBLEM. I'M BEGINNING TO WONDER IF FORD IS JUST IGNORING THIS OR IS IT A WAY FOR FORD TO MAKE MORE MONEY OFF OF INNOCENT HARD WORKING PEOPLE. I AM NOW IN DEBT BECAUSE OF THIS AND DON'T KNOW HOW I'M GOING TO GET OUT. NEEDLESS TO SAY MY CHILDREN DID NOT HAVE MUCH OF A CHRISTMAS. I WAS WARNED ABOUT BUYING A FORD AND I AM STARTING TO REGRET IT. I ALSO HAVE HAD HUB ASSEMBLY PROBLS AND NOW ALL OF A SUDDEN I NEED A MOTOR MOUNT. I GUESS THIS IS WHAT I GET FOR NOT BEING ABLE TO AFFORD A BRAND NEW CAR. SO NOW MY DAUGHTER AND I HAVE TO DRIVE AROUND IN SOMETHING TERRIFYING.

NHTSA ID
11079490
Incident
Dec 10, 2017
Mileage
80,000 mi
Electrical
Filed Dec 24, 2017

FORD FOCUS 2011, IGNITION KEY TUMBLER FAILURE, CAN NOT START CAR. TUMBLER IN IGNITION NOT WORKING, TOLD I NEED TO REPLACE AND REPROGRAM CAR, CAN ONLY BE DONE BY DEALER. CHECKED ON LINE, THIS IS A COMMON PROBLEM, NO RECALL FOUND, WHY NOT. I WAS AT THE MALL XMAS SHOPPING, HAD TO HAVE CAR TOWED.

NHTSA ID
11056260
Incident
Dec 23, 2017
ElectricalInterior & seats
Filed Jun 28, 2017

TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHEN THE DRIVER WAS ATTEMPTING TO UNLOCK THE DOORS, THE FRONT LOCKS AUTOMATICALLY LIFTED UP, BUT THE REAR LOCKS REMAINED INSIDE THE DOORS. ALL FOUR DOORS WERE NOT ABLE TO BE OPENED. THE DRIVER ATTEMPTED TO LIFT THE REAR LOCKS, BUT THE KNOBS FOR THE DOOR LOCKS WERE LOCATED. THE DRIVER WAS UNABLE TO MANUALLY LIFT THE KNOBS DUE TO THEM BEING INSIDE THE DOOR PANEL. THE DRIVER HAD TO ROLL DOWN THE WINDOWS IN ORDER TO GET OUT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (WINDELL FORD) WHO INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE DEALER DIAGNOSED THAT ALL LOCKS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE FACT THAT THE LOCKS COULD NOT BE MANUALLY DISENGAGED WAS NOT A SAFETY ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 92,046.

NHTSA ID
11001929
Incident
Jun 26, 2017
Mileage
92,046 mi
Electrical
Filed Mar 2, 2016

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHEN THE LOCK BUTTON WAS DEPRESSED ON THE FOBIK KEY, THE DOORS LOCKED BUT WHEN THE UNLOCK BUTTON WAS DEPRESSED THE FRONT AND REAR PASSENGER SIDE AND REAR DRIVER SIDE DOORS FAILED TO UNLOCK. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE FRONT AND REAR PASSENGER SIDE AND THE REAR DRIVERS SIDE DOORS LOCK WITHOUT WARNING. IN ADDITION, WHEN THE VEHICLE WAS STOPPED, THE DOORS FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS DIRT IN THE LOCKING MECHANISM. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.

NHTSA ID
10839489
Incident
Nov 30, 2011
Mileage
9,000 mi
Electrical
Filed Feb 17, 2016

THE RIGHT POWER WINDOW GOES UP AND DOWN SEVERLY SLOW, DURING THIS ACTION THE WINDOW EMITS AN ELECTRICAL WIRE BURNING SMELL. (BOTH STATIONARY AND MOVING) OUT SIDE TEMP WAS 24 DEGREES, SPEED WAS APPROX 5MPH

NHTSA ID
10836745
Incident
Feb 11, 2016
Mileage
54,000 mi
ElectricalExterior lighting
Filed Feb 8, 2016

DRIVERS LOW BEAM HEADLIGHT DOES NOT WORK DUE TO FAILURE IN UNDER DASH FUSE BOX/ SMART JUCTION BOX

NHTSA ID
10824931
Incident
Feb 5, 2016
Mileage
65,492 mi
Electrical
Filed Nov 13, 2015

THE ELECTRICAL COMPONENTS ARE NOT REGISTERING CORRECTLY. THE ODOMETER AND THE MILES TO EMPTY DO NOT AGREE. THE AC WILL CUT OFF THEN BACK ON. THE WIPER BLADES WILL ONLY WORK ON HIGH BUT LATER CORRECT. THE MILES PER GALLON ARE NOT CORRECT. IT WILL REGISTER 34.8 TO 22.0 SITTING STILL PANEL LIGHTS WENT OFF WHEN I TURNED HEADLAMPS ON HIGH LATER IN THE DAY IT WAS ALRIGHT. THESE PROBLEMS HAVE BEEN ON GOING FOR 2 YEARS. I HAVE HAD IT TO FORD MOTOR ON 11/8/2013 AND 11/4/15.

NHTSA ID
10790147
Incident
Nov 4, 2015
Mileage
25,568 mi
Electrical
Filed Oct 29, 2015

RIGHT FRONT & REAR DOORS WILL NOT ALWAYS UNLOCK FROM INSIDE OR OUT. CANNOT UNLOCK REAR DOOR BY PULLING UP ON THE DOOR LOCK AS IT WILL NOT MOVE. LOCK ISSUES ARE DIFFICULT TO DIAGNOSE BECAUSE IT IS SPORADIC. RADIO SPEAKERS ON LEFT SIDE COME ONE & OFF. HESITATES WHEN ACCELERATING.

NHTSA ID
10786976
Incident
Feb 1, 2014
Mileage
48,000 mi
ElectricalSteering
Filed Jun 25, 2015
Crash reported

UPON ENTERING A SCHOOL ZONE AND DECELERATING TO 35 MPH, WHILE ENTERING INTO A LEFT CURVE THE POWER STEERING LOCKED UP PREVENTING THE TURN INTO THE CURVE. THIS RESULTED IN THE VEHICLE RUNNING OFF THE ROAD AND HITTING A ROAD SIGN CAUSING DAMAGE TO THE PASSENGER MIRROR AND RIGHT REAR DOOR AND QUARTER PANEL.

NHTSA ID
10730451
Incident
Jun 11, 2015
Mileage
40,000 mi
Electrical
Filed May 4, 2015

MY VEHICLE HAS DISPLAYED AN INTERMITTENT BUT INCREASING ISSUE WITH ELECTRICAL COMPONENTS. IT STARTED WITH A WARNING ON THE DASH (INCLUDING THE WARNING CHIME) ABOUT A TIRE PRESSURE MONITOR FAULT, AND SPREAD TO INCLUDE MANY AND VARIOUS WARNING LIGHTS. THESE INCLUDE THE PARKING BRAKE LIGHT, AND THE DOOR AJAR LIGHT. WHEN THESE LIGHTS ARE DISPLAYING, MY TURN SIGNAL INDICATOR WILL NOT REPORT ON THE DASH, ALTHOUGH I HAVE BEEN ABLE TO VERIFY THAT THE SIGNALS THEMSELVES ARE WORKING ON THE OUTSIDE OF THE CAR. OVER TIME, THIS WENT FROM AN OCCASIONAL ISSUE TO BEING ALMOST CONSTANT. AT TIMES, THE TIRE PRESSURE WARNING LIGHT WILL COME ON WITH CONSTANT CHIMING. I HAVE EXPERIENCED BATTERY DEAD / NON-START ISSUES, ALTHOUGH AFTER JUMPING THE VEHICLE, IT WILL BE FINE FOR DAYS. I HAVE BEEN ABLE TO GET THE DASH TO WORK PROPERLY BY SLAPPING THE DECK JUST ABOVE THE DISPLAY, ALTHOUGH THIS ONLY WORKS FOR A SHORT TIME. I TYPICALLY ONLY DO THIS NOW WHEN THE CONSTANT CHIMING STARTS. I HAVE HAD A MECHANIC LOOK AT IT, AND WILL BE DOING SO AGAIN TODAY. LAST TIME, THEY TIGHTENED SOME WIRING UNDER THE DASH, AND THE ISSUE APPEARED TO GO AWAY FOR ABOUT 5 DAYS, THEN CREPT BACK QUICKLY. THE INITIAL THOUGHT WAS THE ALTERNATOR, ALTHOUGH AS MENTIONED ABOVE, THE ISSUE STOPPED AFTER WIRING WAS ADJUSTED, AND I SUSPECT SMACKING THE DASHBOARD WON'T FIX AN ALTERNATOR, OR PROVIDE MORE POWER TO DASH LAMPS. THANK YOU. BY THE WAY, I AM IN CANADA, YOUR FORM BELOW DOESN'T OFFER THAT AS AN OPTION. *TR

NHTSA ID
10714361
Incident
Feb 1, 2015
Mileage
100,000 mi
Body & structureElectrical
Filed Apr 26, 2015

THE BACK DOORS WOULD POP OPEN OFTEN, NOW WE HAVE TO KEEP THE PASS, SIDE DOOR IN THE BACK LOCKED BECAUSE IF WE USE IT WONT STAY CLOSED.AND NOW THE PASS, SIDE DOOR IN THE FRONT WONT UNLOCK. WE HAD IT CHECKED AT A FORD DEALERSHIP AND THEY GREASED IT.ONE THING THAT ALSO HAPPENED WAS THE PAINT WAS PEELING WHEN WE FIRST GOT IT, THEY REPAINTED THE AFFECTED AREA. *TR

NHTSA ID
10712940
Incident
Aug 17, 2012
Mileage
15,000 mi
Driver assistanceElectrical
Filed Mar 16, 2015

I HAVE A SERIOUS ELECTRICAL PROBLEM IN MY FORD FOCUS 2011. DURING THE DAY TIME THE DASH LIGHTS THAT ARE SUPPOSED TO COME ON AT NIGHT WHEN YOU CUT THE LIGHTS ON COME ON DURING THE DAY TIME AND WON'T CUT OFF WHICH CAUSES THE BATTERY IN MY CAR TO GO DEAD. I'VE ALREADY REPLACED MY CAR BATTERY TWICE BECAUSE OF THIS PROBLEM. I HAVE TO BEAT ON MY CAR FOR IT TO CUT ON AND LATELY THAT HASN'T BEEN WORKING AT ALL. ANOTHER PROBLEM I'M HAVING IS THAT THE CAR SAYS THAT THE TRUNK IS AJAR WHEN IT'S CLOSED AND THE REAR DOOR IS AJAR WHEN IT'S CLOSED, THE EMERGENCY BREAK IS ON WHEN IT'S NOT. MY CAR CUTS OFF EVERY TIME I STOP. EVERYTHING IN THE DASH CUTS OFF AND FREEZES SO I WON'T BE ABLE TO TELL IF I NEED GAS OR HOW FAST I'M GOING. BOTH CAR KEYS AREN'T BEING RECOGNIZED BY MY CAR. I'VE REPEATEDLY CALLED THE DEALERSHIP THAT I GOT MY CAR FROM AND THEY KEEP TELLING ME TO COME ON SATURDAY AND WHEN I GET THERE THEY SAY THEY DON'T HAVE ANY MECHANICS AVAILABLE. I'VE CALLED TRIPLE AAA EVERY OTHER DAY TO JUMP START MY CAR AND SOMETIMES THEY CAN'T GET IT STARTED BECAUSE THE DASH IN MY CAR WON'T CUT ON. MY DASH IN MY CAR DOESN'T CUT ON WHEN I TRY TO CRANK UP MY CAR MY CAR DOESN'T START. EVERYTHING ELSE COMES ON IN MY CAR BUT THE DASH. I WENT ON VACATION THE DAY AFTER I BOUGHT THIS CAR AND I HAD TO BUY A NEW BATTERY BECAUSE OF THE ELECTRICAL PROBLEM IN MY CAR AND THEN IT WASN'T THE BATTERY THAT WAS THE PROBLEM. I WENT ON VACATION TO FLORIDA AND IF I DIDN'T GET THE DASH TO COME ON I WOULD'VE BEEN STUCK IN FLORIDA. I'VE HAD THIS PROBLEM EVERYDAY SINCE I BOUGHT THIS CAR ON SEPTEMBER 19, 2014. *TR

NHTSA ID
10694721
Incident
Sep 19, 2014
Mileage
36,996 mi
Electrical
Filed Jan 6, 2015

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE INTERIOR LIGHTING AND THE PARKING LIGHTS ILLUMINATED INDEPENDENTLY. THE DRIVER DOOR AJAR INDICATOR ILLUMINATED WITHOUT THE DOOR OPEN. IN ADDITION, THE CONTACT WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID
10670459
Incident
Jan 31, 2013
Mileage
50,000 mi
Electrical
Filed Jul 13, 2014

A/C BLOWS HOT AIR AND COLD AIR . IT HAS INTERMITTENT PROBLEM AND I CALLED FORD . FORD SAYS MY CAR IS OUT OF WARRANTY AND NHTSA HAS NOT ORDERED ANY RECALL. I TOLD FORD NHTSA IS ALWAYS SLOW AND BEHIND THE CURVE FEW YEARS . I PERSONALLY THINK IT IS A WASTE OF TIME CONTACTING NHTSA . GOOGLE FORD FOCUS INTERMITTENT A/C PROBLEM AND LOTS OF FORD FOCUS HAS SAME PROBLEM AND NHTSA IS SLEEP . I WANT MY A/C FIXED . ARE YOU LISTENING NHTSA ?. *TR

NHTSA ID
10610115
Incident
Jul 13, 2014
Mileage
124,000 mi
Electrical
Filed Jul 10, 2014

AT APPROX. 40,800 MI, DOORS BEGAN TO INTERMITTENTLY NOT UNLOCK, NO MATTER IF I USED THE KEY, THE REMOTE, THE INSIDE SWITCHES OR HANDLES. TOOK THE VEHICLE TO THE DEALERSHIP, THEY TRIED TO GIVE ME PAPERWORK ON HOW TO USE THE REMOTE. AT ABOUT 41,000 MI MULTIPLE DOORS LOCKED AND IT WAS TAKEN BACK TO THE DEALERSHIP, AT 41,109 MI THEY REPLACED DRIVER'S, FRONT PASSENGER, AND REAR RIGHT: LATCHES, LINKAGES AND CONTROL RODS, PARTIALLY AT MY COST. AT 44,568 MI DEALERSHIP REPLACED LEFT REAR ACTUATOR/LATCH, PARTIALLY AT MY COST. AT ABOUT 58,000 MI INTERMITTENT PROBLEMS BEGAN AGAIN, AT 63,638 MI DEALERSHIP BLEW OUT THE LOCKS AND TOLD ME IT WAS BECAUSE I LIVED ON A GRAVEL ROAD AND HAD TO BLOW IT OUT OR BRING IT BACK TO HAVE THEM BLOW IT OUT MONTHLY. TWO DAYS LATER ALL FOUR DOORS LOCKED AND I COULDN'T GET IN, 3 WEEKS LATER THEY UNLOCKED RANDOMLY, DESPITE THE FACT THE CAR HADN'T MOVED (I COULDN'T GET IN IT). I CAN OPEN THE FRONT DOORS BY PULLING REALLY HARD IF I AM INSIDE, ONE OF THE BACKDOORS I CAN PULL THE LATCH UP WITH NEEDLE NOSE PLIERS FROM INSIDE, THE OTHER I CAN'T OPEN ONCE IT LOCKS. I HAVE FOUGHT THE DEALERSHIP AS WELL AS CORPORATE FORD AND THEY WON'T DO ANYTHING, THEY SAY THEY ARE AWARE OF THE PROBLEM BUT WON'T DO ANYTHING ABOUT IT. THIS IS A SAFETY ISSUE, I HAD AN INFANT GET LOCKED IN THE BACK THANK HEAVENS I WASN'T IN A WRECK, WE TOOK HER OUT AND HAD TO LEAVE HER CAR SEAT IN THE BACK (THIS IS HOW I FIGURED OUT THE NEEDLE NOSE PLIER TRICK). I HAVE 3 KIDS IN THE BACK OF MY CAR ALMOST ALL THE TIME AND IT SCARES ME IF I CRASH, THEY MAY OR MAY NOT BE ABLE TO GET OUT. I CAN NEVER LOCK MY CAR, BECAUSE I MAY NOT BE ABLE TO GET BACK IN, AND NOW THE DRIVERS DOOR DOESN'T ALWAYS LOCK ANYWAYS, EVEN WHEN I'M GOING DOWN THE ROAD AND IT USED TO AUTO LOCK. THERE ARE COMPLAINTS SIMILAR TO MINE FOR SEVERAL MODEL YEARS OF FOCUSES ALL OVER THE INTERNET. MAKE FORD BE RESPONSIBLE, DO A RECALL!!!! *TR

NHTSA ID
10609627
Incident
Aug 13, 2012
Mileage
41,109 mi
ElectricalInterior & seats
Filed Jun 21, 2014

THE DOORS ARE LOCKING IT WON'T UNLOCK WITH THE KEY I'VE CALLED A LOCKSMITH. I'VE HAD TO CRAWL OUT THE WINDOW TWICE SAFETY ISSUE FORD IS ORDERING PARTS OF COURSE MY WARRANTY IS EXPIRING EVEN THE EXTENDED ONE I WILL HAVE TO PAY FOR THIS SAFETY ISSUE. *TR

NHTSA ID
10604900
Incident
Apr 5, 2014
Mileage
65,000 mi
ElectricalInterior & seats
Filed Jun 3, 2014

I HAVE A 2011 FORD FOCUS AND ABOUT A YEAR AGO THE DOOR LOCKS STARTED RANDOMLY STICKING. THE PROBLEM STARTED WITH THE DRIVER DOOR IT WOULD NOT UNLOCK AND NOW IT IS ALL THE DOOR LOCKS. THE PROBLEM IS SO BAD I CANNOT EVEN UNLOCK THE DOOR MANUALLY. THIS IS NOW A VERY UNSAFE CONDITION SO MUCH SO I WILL NOT PUT ANYONE IN THE BACK SEAT BECAUSE IF THERE IS AN ACCIDENT I MAY NOT BE ABLE TO GET THE PASSENGERS OUT OF THE CAR. I CANNOT DEPEND ON THE LOCKS AT ANYTIME. THIS WEEK 06/02/2014 ALL THE DOORS LOCKED UP NOT EVEN THE KEY WOULD UNLOCK THE DOORS AND WE HAD TO CALL FOR A TOW SERVICE. I HAVE TAKEN THE CAR TO THE DEALER THEY SAID IT WAS DUST. I TOLD THE DEALER IT WAS THE SAME PROBLEM MY COMPANY VEHICLE HAD AND IT WAS A RELAY, THEY SAID NOT THE PROBLEM. I TOOK THE CAR TO THE DEALER TODAY AND THEY SAID THEY COULD NOT HELP UNTIL LATE JULY AND TOLD ME TO TAKE THE CAR HOME. I TOLD THE DEALER THE CAR IS UNSAFE I GOT NOTHING FROM THEM, NO HELP. THIS CAR IS UNSAFE AND SOMEONE IS GOING TO DIE BEFORE FORD DOES ANYTHING ABOUT THE PROBLEM. *TR

NHTSA ID
10595959
Incident
Jul 1, 2013
Mileage
56,000 mi
ElectricalExterior lighting
Filed Apr 8, 2014

I FIRST BEGAN HAVING PROBLEMS WITH THE TURN SWITCH GOING OFF THEN BACK ON. THEN AT A LATER DATE THE GAS GAUGE BEGAN TO REFLECT VARYING MESSAGES. AIR CONDITIONER WOULD STOP RUNNING THEN BEGIN AGAIN. I TOOK IT IN TO FORD GARAGE BUT THEY COULD FIND NOTHING WRONG WITH THE ELECTRICAL COMPONENTS. THIS WAS LAST NOVEMBER 8, 2013. I WAS TOLD IF THE PROBLEM CAME UP AGAIN TO BRING THE CAR TO THE GARAGE WHILE THE PROBLEM WAS HAPPENING. ON APRIL 6, 2014 THE WIPER BLADES WOULD ONLY OPERATE ON HIGH BUT LATER THAT SAME DAY THEY WOULD WORK IN ALL POSITIONS. I CALLED FORD GARAGE AND WAS TOLD TO BRING THE VEHICLE IN WHILE THE PROBLEM WAS HAPPENING. THIS IS IMPOSSIBLE TO DO SINCE THE PROBLEMS SEEM TO KEEP CORRECTING THEMSELVES. *TR

NHTSA ID
10578273
Incident
Apr 6, 2014
Mileage
17,614 mi
ElectricalVisibility
Filed Mar 10, 2014

SUDDENLY THE POWER WINDOWS AND POWER MIRRORS STOPPED WORKING. MY VEHICLE IS A 2011 FORD FOCUS SE AND I DON'T BELIEVE I SHOULD BE HAVING THESE PROBLEMS. *TR

NHTSA ID
10568234
Incident
Mar 8, 2014
Mileage
42,600 mi
ElectricalPowertrain (other)
Filed Oct 17, 2013

THIS IS THE FIRST REPORT OF 3 SEPARATE INSTANCES. STARTING UP FROM WAITING AT A SIGNAL LIGHT THE SYSTEM FLASHED "STOP SAFELY NOW". ( I HAD JUST TOUCHED THE DISPLAY SCREEN TO VIEW THE BATTERY POWER.) PROCEEDING THROUGH A LEFT TURN AND WHEN GETTING TO THE CURB THE SYSTEM SHUT DOWN. AT THAT POINT A COMPLETE TURN OFF OF THE CAR WAS ATTEMPTED WHICH DID NOT HAPPEN, WITH THE DISPLAY STILL BEING ACTIVE. REPEATED ATTEMPTS FINALLY COMPLETELY SHUT DOWN THE SYSTEM, WHICH WAS THEN RESTARTED NORMALLY. THE OTHER TWO INSTANCES OCCURRED WHILE BACKING OUT OF THE GARAGE, AND ROUNDING A NEIGHBORHOOD TURN. *TR

NHTSA ID
10548278
Incident
Oct 17, 2013
Mileage
8,664 mi
ElectricalInterior & seats
Filed Oct 13, 2013

DRIVERS SIDE REAR DOOR LOCK FROZE UP, WOULD NOT UNLOCK THRU REMOTE, DRIVERS DOOR SWITCH OR MANUALLY. COULD NOT OPEN DOOR MANUALLY FROM EITHER INSIDE CAR OR OUTSIDE CAR, AND COULD NOT LIFT DOOR UNLOCK UP MANUALLY. AFTER ABOUT 3 WEEKS STARTED WORKING AGAIN, AND NOW WORKS SPORATICALLY. *TR

NHTSA ID
10547776
Incident
Sep 20, 2013
Mileage
57,000 mi
ElectricalInterior & seats
Filed Jul 24, 2013

MY DOOR LOCKS ON ONE OR MULTIPLE DOORS FAILED TO UNLOCK BY ANY MEANS, REPEATEDLY AND INTERMITTENTLY. I DID TAKE IT TO THE FORD DEALER IN TWIN FALLS, IDAHO AND THEY WOULDN'T FIX ANYTHING UNTIL I COULD PROVE IT. I DID DRIVE TO THE DEALER WHEN IT HAPPENED AND THEY VERIFIED THE PROBLEM WHEN THEY ATTEMPTED TO UNLOCK THE DOORS AND FAILED. I HAD TO CRAWL OUT THE WINDOW TO GET OUT. THEY REPLACED ALL OF MY DOOR LOCKS ON WARRANTY. NOW I HAVE 58K MILES ON MY CAR, NO WARRANTY AND I AM HAVING THE SAME SAFETY ISSUE. THE DEALER SAID THEY WOULD NOT FIX THE PROBLEM. IF I WERE TO WRECK, OR THE CAR CAUGHT FIRE, HOW WOULD I GET MY GRAND KIDS OUT OF THE CAR? HOW WOULD I ESCAPE? WOULD IF MY WINDOWS WHICH ARE ELECTRICAL FAILED ALSO? I AM LOCKED IN MY CAR AND SO ARE MY PASSENGERS. WHAT EVER PARTS THEY REPLACED UNDER WARRANTY AREN'T ANY BETTER THAN THE ORIGINAL ONES. *TR

NHTSA ID
10531688
Incident
Jun 1, 2012
Mileage
25,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .