RoadVitals

2007 Ford Freestar Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Jul 15, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
16%
of 64 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2007 Ford Freestar submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistance
Filed Jul 15, 2015

TL* THE CONTACT OWNS A 2007 FORD FREESTAR. WHEN THE CONTACT ACTIVATED THE VENT CONTROL FOR THE AIR CONDITIONER, THERE WAS A PROGRESSIVE FAILURE AND THE VEHICLE SURGED FORWARD. THE CONTACT HAD TO ENSURE THAT THE BRAKE PEDAL WAS APPLIED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE IDLED VERY POORLY WHILE DRIVING AT A LOW RATE OF SPEED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE11018 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

NHTSA ID
10734350
Incident
Feb 4, 2015
Mileage
85,000 mi
Driver assistance
Filed Apr 2, 2013

DRIVING OUT OF TOWN ON THE HIGHWAY TRAVELING AT 55MPH AND MY VAN QUIT ACCELERATING AND QUICKLY LOST SPEED. PRESSED ON GAS PEDAL WITH NO RESULTS. WAS ABLE TO PULL SLIGHTLY OFF THE ROAD AND PUT MY CAR IN PARK, TURNED IT OFF AND TURNED VEHICLE BACK ON TO FIND IT WOULD NOT REVERSE DRIVE FORWARD IN ANY GEAR OR MOVE. CAR DOES START AND RUN BUT WILL NOT DRIVE. *TR

NHTSA ID
10505431
Incident
Mar 30, 2013
Mileage
140,000 mi
Driver assistanceFuel system
Filed Aug 27, 2012

WHILE PARKING THE CAR, THE ENGINE/GAS SURGED TAKING ME SLIGHTLY FORWARD UNTIL I PUT ON THE BRAKE. THE FIRST TIME HAPPENED IN MAY, BUT IT CONTINUES TO HAPPEN ESPECIALLY WHEN I AM GOING SLOWLY (PARKING ETC) BOTH IN FORWARD AND REVERSE AND HAVE THE AIR CONDITIONING ON. *TR

NHTSA ID
10472542
Incident
May 15, 2012
Mileage
52,100 mi
Driver assistance
Filed Jul 30, 2012

TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE ACCELERATED ABNORMALLY WHEN IN REVERSE AND WITH THE BRAKES DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE VEHICLE WAS IN NEED OF MAINTENANCE AND NEEDED A TUNE UP PERFORMED. THE REPAIRS WERE PERFORMED ON THE VEHICLE BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 105,000.

NHTSA ID
10468293
Incident
Jun 15, 2011
Mileage
95,000 mi
Driver assistanceEngine
Filed Jul 21, 2012

VEHICLE LUNGES FORWARD AND TACHOMETER SHOWS MOMENTARY ENGINE RPMS UP TO 2500 CAUSING VEHICLE TO SURGE. USING THE BRAKE PEDAL TO CONTROL THE UNEXPECTED MOTION STALLS OUT THE ENGINE WHICH WHEN RESTARTED CAN ONLY DRIVE AT VERY REDUCED SPEED. FORD DEALERSHIP REPLACED THROTTLE BODY AND REPROGRAMMED SENSOR FOR MORE TOLERANCE AS PER NEW FORD SPECS. SERVICE ADVISOR ATTRIBUTED THE BAD THROTTLE BODY TO LOW QUALITY GASOLINE. *TR

NHTSA ID
10466884
Incident
Jul 21, 2012
Mileage
81,978 mi
Driver assistance
Filed Jun 8, 2012

TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD UNEXPECTEDLY JERK FORWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 90,258. THE VIN WAS NOT AVAILABLE.

NHTSA ID
10461052
Incident
Jun 8, 2012
Mileage
90,258 mi
Driver assistanceTransmission
Filed Jul 5, 2011

TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT WAS DRIVING IN REVERSE AT APPROXIMATELY 5 MPH INTO A PARKING SPACE WITH THE BRAKE PEDAL ENGAGED WHEN THE VEHICLE BEGAN TO LUNGE UNEXPECTEDLY. THE FAILURE OCCURRED SPORADICALLY WHILE DRIVING AT LOW SPEED. THE VEHICLE RECENTLY STALLED WITH THE ILLUMINATION OF THE ENGINE WARNING INDICATOR. THE VEHICLE RESTARTED AND RESUMED AS NORMAL. THE CONTACT NOTIFIED THE DEALER AND THEY RECOMMENDED THE VEHICLE BE DIAGNOSED TO DETERMINE THE CAUSE OF FAILURE. THE CONTACT PLANNED TO TAKE THE VEHICLE FOR DIAGNOSIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THERE WAS AN OPEN INVESTIGATION RELATED TO THE FAILURE UNDER NHTSA ACTION NUMBER PE10033 (VEHICLE SPEED CONTROL; POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE/TCM,). THE FAILURE MILEAGE WAS 90,000.

NHTSA ID
10410436
Incident
Jan 23, 2011
Mileage
90,000 mi
Driver assistance
Filed Jul 22, 2010

TL*THE CONTACT OWNS A 2007 FORD FREESTAR. WHILE THE CONTACT WAS DRIVING IN REVERSE LESS THAN 5 MPH, THE VEHICLE UNEXPECTEDLY SURGED FORWARD WHEN SHIFTING FROM THE REVERSE GEAR INTO THE DRIVE POSITION. THE BRAKES WERE ENGAGED AND THE VEHICLE STOPPED. THE FAILURE OCCURRED WHENEVER THE GEAR SELECTOR WAS SHIFTED FROM REVERSE GEAR INTO ANY GEAR RANGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE AIR FILTER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE BACK TO THE AUTHORIZED DEALER FOR FURTHER DIAGNOSIS. THE FAILURE MILEAGE WAS 92,000.

NHTSA ID
10344641
Incident
Jul 1, 2010
Mileage
92,000 mi
Driver assistance
Filed Jul 15, 2010

TL* THE CONTACT OWNS 2007 FORD FREESTAR. THE CONTACT STATED THAT SEVERAL TIMES WHEN HE WOULD SHIFT INTO REVERSE OR DRIVE, THE VEHICLE WOULD ABNORMALLY ACCELERATE WITHOUT WARNING. THE DEALER DIAGNOSED THE FAILURE AS A DEFECTIVE THROTTLE BODY. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 43,000.

NHTSA ID
10343473
Incident
Jun 1, 2010
Mileage
37,000 mi
Driver assistanceTransmission
Filed Jul 4, 2008
1 injury reported

MY 2007 VAN HAS STOPPED DRIVING ON OVER 6 OCCASIONS WHILE I AM DRIVING, IT HAS BEEN REPAIRED 4X AND ALWAYS TOLD IT WAS A NEW ISSUE. ON THE LAST OCCASION I LEFT THE VAN ON THE ROAD GOT MY MOM TO PICK ME UP. I HAVE 3 KIDS THAT I DRIVE IN THE VEHICLE AND FORD WILL NOT TAKE ANY RESPONSIBILITY, I THINK 4 ATTEMPTS TO FIX A VAN IS MORE THEN FAIR ON MY PART, IT IS EVIDENT THAT FORD DOES NOT KNOW WHAT THE PROBLEM IS, AND I WILL NOT BE THEIR GUINEA PIG. *TR

NHTSA ID
10233192
Incident
May 30, 2008
Mileage
50,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .