TL* THE CONTACT OWNS A 2007 FORD FREESTAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AS THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 89,000. *JS
- NHTSA ID
- 11115445
- Incident
- Jun 13, 2018
- Mileage
- 89,000 mi
TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS UNKNOWN WHAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,430. THE VIN WAS NOT AVAILABLE. UPDATED 11/09/15*LJ *CN
- NHTSA ID
- 10759412
- Incident
- Aug 10, 2015
- Mileage
- 70,430 mi
WHILE DRIVING ON A FOUR LANE IN CHARLESTON SC MY VAN STARTED JERKING AND I LOST ALL POWER AND FELT LIKE I WAS GOING TO HAVE A HEART ATTACK ! IT DID COAST ENOUGH TO GET TO THE SIDE OF THE ROAD. AFTER IT SAT FOR SEVERAL MINUTES IT STARTED UP FINE. BUT LET ME TELL YOU I ONLY LIVE 5 MILES FROM THE FIRST POWER SHUT DOWN BUT IT HAPPENED 3 MORE TIMES BEFORE I GOT HOME. *TR
- NHTSA ID
- 10509350
- Incident
- Apr 23, 2013
- Mileage
- 91,250 mi
Driver assistanceEngine
Filed Jul 21, 2012
VEHICLE LUNGES FORWARD AND TACHOMETER SHOWS MOMENTARY ENGINE RPMS UP TO 2500 CAUSING VEHICLE TO SURGE. USING THE BRAKE PEDAL TO CONTROL THE UNEXPECTED MOTION STALLS OUT THE ENGINE WHICH WHEN RESTARTED CAN ONLY DRIVE AT VERY REDUCED SPEED. FORD DEALERSHIP REPLACED THROTTLE BODY AND REPROGRAMMED SENSOR FOR MORE TOLERANCE AS PER NEW FORD SPECS. SERVICE ADVISOR ATTRIBUTED THE BAD THROTTLE BODY TO LOW QUALITY GASOLINE. *TR
- NHTSA ID
- 10466884
- Incident
- Jul 21, 2012
- Mileage
- 81,978 mi
EnginePowertrain (other)
Filed Apr 11, 2012
I WAS AT A BUSY INTERSECTION IN MY TOWN. WHEN THE LIGHT TURNED GREEN, I STARTED THROUGH THE INTERSECTION BUT SUDDENLY THERE WAS NO POWER. I WAS STALLED BUT EVENTUALLY DISCOVERED THAT I COULD PUT THE VEHICLE INTO 3RD GEAR AND COULD EKE MY WAY THROUGH THE INTERSECTION. I HAD MY 5 YEAR OLD SON IN THE CAR, PEOPLE WERE HONKING, IT WAS A MESS. FORTUNATELY, WE DIDN'T GET HIT. I TOOK THE FORD FREESTAR TO TWO SHOPS THAT BOTH TOLD ME THE TRANSMISSION HAD FAILED AND NEEDED TO BE REPLACED. THE SHOP I TOOK IT TO ALSO TOLD ME THE RADIATOR WAS LEAKING INTO THE TRANSMISSION SO THE RADIATOR NEEDED TO BE REPLACED AS WELL. THE WHOLE ORDEAL COST ME $4,900 FOR THE CAR REPAIR + RENTAL CAR. I'M VERY GLAD MY CHILD AND I DIDN'T GET HURT, AND I AM DEFINITELY UPSET THAT A CAR THAT WAS ONLY A FEW YEARS OLD WOULD REQUIRE SUCH AN EXPENSIVE REPAIR. ALTHOUGH I GOT THE CAR FIXED, I WONDER IF THE TRANSMISSION WILL FAIL AGAIN. *TR
- NHTSA ID
- 10454792
- Incident
- Sep 16, 2011
- Mileage
- 80,000 mi
TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE DEALER TEST DROVE THE VEHICLE AND PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO DUPLICATE THE FAILURE OR LOCATE A FAILURE CODE. THE DEALER REPLACED THE SPARK PLUGS AND THE COMPUTER BOARD BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL WITHOUT WARNING. THE FAILURE MILEAGE WAS 86,811 AND THE CURRENT MILEAGE WAS 100,000.
- NHTSA ID
- 10446774
- Incident
- Apr 4, 2010
- Mileage
- 86,811 mi
ElectricalEngine
Filed Oct 20, 2011
MY HUSBAND WAS DRIVING HOME FROM WORK WHEN ALL OF A SUDDEN NO WARNING, NO CHECK ENGINE LIGHT NOTHING, HE LOSES ALL GEARS AND SPEED. THERE WAS A LOT OF CARS BEHIND HIM, THE ROAD HE WAS ON IS VERY BUSY WITH SEVERAL HILLS AND BLIND SPOTS. WE HAVE CHECKED INTO THIS PROBLEM WITH FORD AND THEY STATE THAT YES THEY ARE AWARE OF A DESIGN PROBLEM WITH THE HOOD BY THE WIND SHIELD WIPERS THAT ALLOWS WATER TO GO IN, DRAIN DOWN THE FIRE WALL AND LEAK INTO THE PCM MODULE AND THE TRANSMISSION. THIS WATER SHORTS THEM OUT AND WITH NO WARNING YOU LOSE SPEED AND GEARS TO CONTINUE DRIVING. THIS IS A HUGE SAFETY ISSUE, I JUST THANK GOD OUR CHILDREN WERE NOT IN THE VAN, AND THAT HE WAS ABLE TO GET THE VAN OFF TO THE SIDE OF THE ROAD.
- NHTSA ID
- 10433190
- Incident
- Oct 17, 2011
- Mileage
- 132,000 mi
EnginePowertrain (other)
Filed Oct 19, 2011
SUDDEN FAILURE OF THE TRANSMISSION. *TR
- NHTSA ID
- 10430838
- Incident
- Oct 19, 2011
- Mileage
- 82,600 mi
MY 2007 FREESTAR WITH 64K MILES STARTED OVERHEATING. I HAD TO ADD 2 GALLONS OF WATER TO MAKE IT HOME. COOLANT WAS POURING OUT BY PASSENGER TIRE. HAD IT TOWED TO FORD AND FOUND OUT THAT THE OIL COOLANT LINES HAD CORRODED THRU AND WAS LEAKING. FORD DOES NOT SELL THE METAL LINES AND HAD TO REPLACE THE ENTIRE OIL COOLING SYSTEM AT A COST OF $756.00. FORD WOULD NOT HELP US OUT. SAID IT WAS NOT THERE PROBLEM AND THE VAN WAS OUT OF WARRANTY. IF MY WIFE WAS OUT WITH OUR GRAND DAUGHTER AND IT WAS IN THE WINTER IT COULD HAVE BEEN DEADLY BEING STRANDED ON A BACK ROAD. A 4 1/2 YEAR OLD VAN SHOULD NOT HAVE LINES ROTTING OUT LIKE THIS. *TR
- NHTSA ID
- 10390117
- Incident
- Feb 28, 2011
- Mileage
- 64,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.