RoadVitals

2002 Ford Freestyle

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Feb 23, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
1 injuries, 0 deaths reported

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2002 Ford Freestyle, most frequently naming the interior & seats category.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Interior & seats1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Interior & seats
Filed Feb 23, 2011
1 injury reported

TL* THE CONTACT OWNS A 2002 FORD FREESTYLE. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WAS CLOSED WITH HIS THUMB INSIDE THE DOOR AND LOCKED INDEPENDENTLY. THE CONTACT WAS UNABLE TO OPEN THE DOOR BY USING THE KEYLESS ENTRY FOB OR BY USING THE KEY TO MANUALLY OPEN THE DOOR. THE DOOR WOULD NOT OPEN FROM THE INSIDE OF THE REAR PASSENGER DOOR. THE DOOR WAS FINALLY OPENED BY ENGAGING THE POWER LOCKS FROM THE DRIVER SIDE INTERIOR DOOR. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 55,000.

NHTSA ID
10384152
Incident
Feb 19, 2011
Mileage
55,000 mi

Compare model years

Complaint and recall counts across every year of this model

Ford Freestyle by model year
YearComplaintsRecallsInvestigationsIssue Index
20078930240.7
20061,3001142.9
20051,4592250.5
2004120027.2
2002Viewing100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.