RoadVitals

2010 Ford Fusion Hybrid Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
59
Latest Jan 16, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
12%
of 505 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2010 Ford Fusion Hybrid submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 59 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

The 25 most recent of 59, in the owner's own words

Driver assistanceSteering
Filed Jan 16, 2020

WHILE DRIVING ON THE HIGHWAY SCHEDULE STEERING SERVICE CAME UP ON THE DASHBOARD. JUST AFTER PULLING OVER THE POWER STEERING FAILED AND I COULD NOT CONTROL THE STEERING AS IT WAS SUDDENLY EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. THIS IS AN EXTREMELY DANGEROUS SITUATION WHICH APPARENTLY BOTH FORD AND THE SAFETY BOARD ARE AWARE OF. WHY ON EARTH WOULD THE 2011 MODELS BE RECALLED FOR THIS IDENTICAL PROBLEM, BUT NOT THE 2010 MODELS WITH THE SAME PART. MY FAMILY COULD HAVE BEEN KILLED- WOULD THAT HAVE TRIGGERED A RECALL ?

NHTSA ID
11299910
Incident
Jan 11, 2020
Mileage
153,307 mi
Driver assistanceSteering
Filed Jul 1, 2019

I WAS DRIVING AND ALL OF A SUDDEN THE TWO LIGHTS CAME ON THAT SAID SERVICE POWER STEERING NOW AND TRACTION CONTROL. IT BECAME HARDER TO STEER

NHTSA ID
11228636
Incident
Jun 30, 2019
Driver assistanceElectricalEngine
Filed May 21, 2019

CAR WARNING LIGHT PLEASE PULL OVER SAFELY AND THEN CAR LOOSES ALL POWER HAS HAPPED A TOTAL OF 19 TIMES IN 4 MONTHS. STOPPED ME IN MIDDLE IF INTERSECTION TODAY. TWICE. HAPPENS WHEN DRIVING OR STARTING TO DRIVE FROM STILL POSITION.

NHTSA ID
11209108
Incident
May 21, 2019
Mileage
150,000 mi
Driver assistancePowertrain (other)
Filed Jan 4, 2019

DRIVING ON CITY STREET, SPEED LIMIT 45, UNABLE TO NORMALLY ACCELERATE - DID SO EXTREMELY SLOWLY - NOTICED WRENCH INDICATOR LIGHT AND STOP SAFELY WARNING LIGHT BOTH ON. CAR WOULD ONLY ACCELERATE TO 40MPH DESPITE PRESSING GAS PEDAL DOWN COMPLETELY. COULD NOT DRIVE TO WORK AS IT REQUIRED HIGHWAY DRIVING UP TO 60 MPH AND COULDN'T RISK DANGER OF SLOW OR STALLING VEHICLE. RESEARCH INDICATES THIS IS WELL KNOWN TO FORD (FAULTY THROTTLE BODY) AND WAS PARTIALLY ACCOMMODATED WITH EXTENDED WARRANTY (13N03) BUT OTHERWISE ELIGIBLE HYBRID VEHICLES NOT COVERED BY THAT PROGRAM. DANGEROUS ISSUE + KNOWN TO MANUFACTURER = EVENTUAL LAWSUIT.

NHTSA ID
11165832
Incident
Jan 4, 2019
Mileage
123,000 mi
Driver assistance
Filed Dec 26, 2018

WELL IT STARTED EARLY THIS YEAR. WHEN DRIVING THE CAR SOME TIME LOSE SPEED. IT SLOW DOW TO IT FEEL LIKE CAR NOT ON. THEN IT HAPPENS SOMETIMES ON HIGHWAY BE DRIVING THEN IT JUST START LOSING ACCELERATION. I HAVE TURN CAR ON AND OFF FOR FEE TIME THEN IT SEEM GO FOR FEE. THEN LOSE POWER. NOW MY CAR WAS SITTING IDLE FOR WHILE NOW IT WON'T ACCELERATE AT ALL FEW PEOPLE SAID IT IN SAFE MODE NO ACCELERATION AT ALL TURN CAR. ON AND NO SPEED WHEN PUSHING PALLAL DOWN

NHTSA ID
11163459
Incident
Dec 21, 2018
Mileage
223,700 mi
Driver assistanceElectricalSteering
Filed Dec 22, 2018

TAKATA RECALL-DROPPED MY 2010 FUSION OFF ON WEDNESDAY AFTER 4 MONTHS WAITING FOR THE PART TO BE IN. ASKED TO HAVE AN OIL CHANGE DONE WHILE IT WAS BEING WORKED ON. I GO TO PICK IT UP SATURDAY AND DROP OFF THE RENTAL ONLY TO FIND MY VEHICLE WITH NO POWER STEERING, POWER STEERING FAULT, SERVICE ADVANCE TRAC SYSTEM. I RECENTLY HERNIATED A DISC IN MY BACK AND DO NOT POSSESS THE STRENGTH TO TURN THE WHEEL, RENDERING THE VEHICLE UNSAFE TO DRIVE WITHOUT POWER STEERING. MY FUSION NEVER LEFT THE SERVICE BAY. I GET A CALL MONDAY FROM SHEEHY FORD SERVICE, TELLING ME THAT I NEED A NEW RACK AND PINION TO THE TUNE OF $2400, DUE TO THE ELECTRONIC STEERING BEING AN ENCLOSED UNSERVICEABLE SYSTEM. SHEEHY REFUSED TO ACKNOWLEDGE THAT THEY CAUSED THIS FAILURE DURING THE COURSE OF MY OIL CHANGE AND RECALL REPLACEMENT OF THE PASSENGER SIDE AIRBAG. THEY QUOTED ME $1049 FOR AN AFTER MARKET RACK AND OFFERED TO PAY FOR IT IF I COULD PROVE THAT IT WAS SOMETHING THEY DID TO CAUSE THE FAILURE. AFTER HOURS OF SPEAKING TO THE SERVICE MANAGER AND ASSISTANT MANAGER THEY TOLD ME THAT THEY STOPPED PAYING FOR THE RENTAL WHEN I DID NOT DRIVE MY UNSAFE VEHICLE HOME. BY WEDNESDAY WAITING FOR A RETURN PHONE CALL ABOUT ANY OTHER OPTIONS AND CALLING FORD BECAUSE THERE WAS A RECALL FOR THE POWER STEERING ON 11S AND 12S, AS SUGGESTED BY THE SERVICE MANAGER, I TOLD THEM TO GO AHEAD AN ORDER THE AFTER MARKET RACK. THURSDAY THEY CALL TO TELL ME ITS READY. AS I RUN HOME TO GRAB THE KEYS FOR THE RENTAL, LEAVING IT IN FRONT OF MY HOUSE WITH MY PHONE, COMPUTER, AND OTHER ITEMS STILL INSIDE, FORD HAD SENT A TOW TRUCK TO REPOSSESS THE RENTAL. COUNTY POLICE BEING CALLED, RENTAL TOWED, CAB TO THE DEALER, PAY THE $1049, AND END UP GETTING CHARGED OVER $300 BY THE RENTAL COMPANY SINCE FORD REFUSED TO PAY WHILE THE POWER STEERING ISSUE WAS BEING ARGUED. UNSAFE AND ABSOLUTELY APPALLING BY SHEEHY AND FORD.

NHTSA ID
11163116
Incident
Dec 20, 2018
Mileage
78,573 mi
Driver assistanceSteering
Filed Nov 21, 2018

POWER STEERING SUDDENLY FAILED, GIVING SERVICE WARNING, ALONG WITH WARNING TO SERVICE AUTOTRACK

NHTSA ID
11153077
Incident
Oct 17, 2018
Mileage
86,000 mi
Driver assistanceElectricalSteering
Filed Nov 10, 2018

OUT OF NO WHERE MY POWER STEERING LIGHT CAME ON AND IT IS VERY HARD TO TURN.

NHTSA ID
11150696
Incident
Nov 9, 2018
Mileage
56,000 mi
Driver assistance
Filed Oct 2, 2018

THROTTLE BODY MALFUNCTIONS CAUSING LOSS OF ACCELERATION WHEN DRIVING. FORD ISSUED AN EXTENDED WARRANTY FOR MY MAKE, MODEL, & YEAR AS PART OF A PREVIOUS NHTSA INVESTIGATION, BUT NOTHING SHOWS UP FOR MY VIN.

NHTSA ID
11132853
Incident
Sep 28, 2018
Mileage
110,000 mi
Driver assistanceSteering
Filed Feb 23, 2018

TWICE NOW THE CAR DRIVES FINE AND ALL OF A SUDDEN POWER STEERING FAILS AND ADVAN TRAC ERROS AND MAKES THE CAR BASICALLY IMMOBILE AND VERY DANGEROUS. THE FIRST TIME THE VEHICLE CLEARED ITSELF AFTER IT WAS BALE TO BE PARKED AND SAT FOR AN HOUR. CURRENTLY IT STRANDED AND IMMOBILE.

NHTSA ID
11074457
Incident
Feb 20, 2018
Mileage
170,000 mi
Driver assistancePowertrain (other)
Filed Oct 24, 2017

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING, THE VEHICLE INADVERTENTLY BEGAN TO SHAKE VIOLENTLY AND LOST POWER. THE WAS ABLE TO PULL THE VEHICLE OVER AND THE POWER TRAIN FAULT AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PRESTIGE FORD (17701 US-441, MT DORA, FL 32757 (352) 357-5522) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY POWER TRAIN MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

NHTSA ID
11039290
Incident
Oct 21, 2017
Mileage
40,000 mi
Driver assistanceSteering
Filed Aug 27, 2017

I GOT A SLOW FLAT WHILE DRIVING MY 2010 FORD FUSION HYBRID, WHICH ENGAGED THE "LOW TIRE PRESSURE" WARNING ON THE IN-DASH MESSAGE CENTER. SOON AFTER THAT NOTIFICATION APPEARED THE "SERVICE POWER STEERING NOW" (IN RED TEXT, SO DEFINITELY NOT GOOD) AND "SERVICE ADVANCETRAC" (IN YELLOW) MESSAGES FOLLOWED. I PULLED INTO A GAS STATION TO CHECK THE TIRE, AND UPON RESTARTING THE CAR REALIZED I NOW HAD NO POWER STEERING. AFTER CHANGING THE TIRE THE MESSAGES REMAINED AND POWER STEERING WAS STILL GONE. I DROVE THE HOBBLED CAR (LUCKILY IN A STRAIGHT LINE) TO THE NEARBY HUNTERSVILLE FORD DEALERSHIP, WHERE IT SITS IN THE OVERNIGHT LOT NOW AWAITING THE BAD NEWS. HOW IS SUCH A DANGEROUS ISSUE, ALREADY IDENTIFIED WITHIN THE SAME PRODUCT LINE AND GENERATION, NOT BEING DEALT WITH EQUALLY ACROSS THE LINEUP?

NHTSA ID
11019990
Incident
Aug 27, 2017
Mileage
96,395 mi
Driver assistance
Filed Aug 15, 2017

STARTING IN LATE JULY, 2017, THE CAR STALLS WHEN BEING DRIVEN RELATIVELY SLOWLY. SOMETIMES A WHEEZING NOISE CAN BE HEARD AT THE TIME OF STALLING. OVER THE LAST APPROX. 2+ WEEKS, THE FREQUENCY OF STALLING HAS INCREASED, BUT IT SEEMS ERRATIC OR RANDOM. THE CAR DOES START RIGHT UP AGAIN AFTER SUCH AS STALL, BUT I AM AFRAID TO DRIVE AT HIGHWAY SPEEDS. UNFORTUNATELY, THE FORD DEALER TO WHOM I TOOK IT COULD NOT REPRODUCE OR DIAGNOSE THE PROBLEM AND DOESN'T WANT TO CONSIDER LOOKING INTO IT.

NHTSA ID
11015562
Incident
Jul 31, 2017
Mileage
66,000 mi
Driver assistanceEngineFuel system
Filed Aug 8, 2017

WHILE DRIVING AT 65 MPH YELLOW WRENCH LIGHT APPEARED AND VEHICLE LOST ALL POWER. THIS WAS ON A BUSY HIGHWAY. PULLED OVER AND RESTARTED CAR. VEHICLE OPERATED SMOOTHLY. TWO DAYS LATER SAME ISSUE, NOW WITH YELLOW WRENCH AND CHECK ENGINE LIGHT. VEHICLE WILL NOT ACCELERATE ABOVE 30 MPH. I TOOK MY VEHICLE TO LOCAL AUTO PARTS STORE AND PULLED CODES MYSELF (115) DOLLARS CHEAPER THEN THE DEALERSHIP WOULD HAVE DONE IT. THROTTLE BODY CONTROL FAILURE. THIS IS THE SAME ENGINE THAT HAS EXTENDED WARRANTY FOR ALOT OF VIN NUMBERS BUT MY CAR HAS THIS ISSUE AMD ISNT COVERED.

NHTSA ID
11013785
Incident
Aug 6, 2017
Mileage
137,060 mi
AirbagsDriver assistanceSteering
Filed Jul 6, 2017

AS I WAS DRIVING TO THE STORE THE POWER STEERING SERVICE LIGHT CAME ON AND THE SERVICE ADVANCE TRAC AND IT BECOME HARD TO STEER.. SO NOW ITS PARKED BECAUSE DEALERSHIP SAID IT WOULD COST $1500 TO FIX WHICH I DON'T HAVE .. AFTER RESEARCH MOST MODELS JUST 2011 AND UP HAVE THIS RECALL. I THINK 2010 SHOULD ALSO BE A RECALL THEIR ARE SEVERAL COMPLAINTS ABOUT IT

NHTSA ID
11003274
Incident
Jun 23, 2017
Mileage
142,300 mi
BrakesDriver assistance
Filed May 18, 2017

I WAS JUST DRIVING ALONG ON A CITY STREET GOING ABOUT 40 MPH, AND ALL OF A SUDDEN ALL THE DASHBOARD LIGHTS LIT UP, AND I COULDN'T BREAK VERY EASILY. I WAS IN THE MIDDLE OF TRAFFIC, AND I WAS WORRIED SOMEONE WAS GOING TO HIT ME, OR I WASN'T GOING TO BE ABLE TO BREAK IF SOMEONE CUT ME OFF. MY CAR HAD BEEN SO RELIABLE UNTIL THAT MOMENT. MY CAR DIDN'T BREAK THE WAY IT ALWAYS DID. IT TOOK A LOT MORE PRESSURE TO BREAK THAN NORMAL, AND THE BREAKING WAS VERY DELAYED. I HAD A FEW VERY CLOSE CALLS, BEFORE I COULD PULL OVER. IT WAS SCARY! THE DEALERSHIP HAD TO REPLACE MY ABS MODULE AND MY HYDRAULIC CONTROL UNIT, WHICH WAS VERY EXPENSIVE. I KNOW THE NHTSA IS LOOKING INTO MANY COMPLAINTS OF THE SAME ISSUE FOR 2010 FORD FUSIONS. IF OTHER VEHICLES ARE HAVING THE SAME ISSUE, THIS SHOULD BE A RECALL!

NHTSA ID
10986304
Incident
Apr 27, 2017
Mileage
126,332 mi
Driver assistanceSteering
Filed Mar 8, 2017

WHILE DRIVING APPROXIMATELY 35 MPH ON A CITY STREET THE ADVANCE TRAC WARNING LIGHT CAME ON FOLLOWED BY MESSAGES TO "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW". I WAS ABLE TO DRIVE HOME SAFELY WITHOUT ANY REAL DIFFICULTY, BUT WHEN I ATTEMPTED TO MOVE THE CAR THE NEXT MORNING THE POWER STEERING WAS INOPERABLE AND I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP BECAUSE I FELT IT WOULD BE UNSAFE TO DRIVE DUE TO STEERING UNRESPONSIVENESS. DREADING THE DIAGNOSIS AND COST TO REPAIR.

NHTSA ID
10959675
Incident
Mar 3, 2017
Mileage
67,000 mi
Driver assistance
Filed Oct 25, 2016

MY 2010 FORD FUSION HYBRID EXPERIENCED IDENTICAL SYMPTOMS (TWICE) TO THOSE OF CUSTOMER SATISFACTION PROGRAM 13N03 HOWEVER THE HYBRID VERSION OF THE FORD FUSION IS NOT INCLUDED IN THE PROGRAM (FORD CLAIMS IT DOES NOT HAVE THE ISSUE). I FIRST HAD THE ISSUE IN AUGUST 2015. I WAS DRIVING ON I-40 IN RALEIGH, GOING UP A SLIGHT HILL WHEN I NOTICED THE CAR WASN'T GOING, IT WAS JUST DECELERATING NO MATTER HOW MUCH I PRESSED THE GAS. VERY SCARY ON A HIGH SPEED INTERSTATE IN THE MIDDLE LANE. THE TWO WRENCH LIGHTS CAME ON. I WAS ABLE TO 'LIMP HOME'. WHEN WE GOT TO THE FORD DEALER, THE WRENCH LIGHTS WERE NO LONGER ON. THE DEALER CLAIMED FORD FUSION HYBRIDS DID NOT HAVE THE ETB PROBLEM. WE ASKED THEM TO DRIVE THE CAR AROUND, WHICH THEY DID, AND COULDN'T REPRODUCE THE PROBLEM. THEY SAID THERE WAS NOTHING THEY COULD DO UNLESS I CAME IN WITH THE PROBLEM HAPPENING. THE PROBLEM DIDN'T SURFACE AGAIN UNTIL ALMOST 10,000 MILES LATER. THIS TIME I WAS ON A LOWER SPEED ROAD, SO INITIALLY IT WASN'T QUITE AS SCARY; HOWEVER AFTER THE EXPERIENCE AT THE DEALER LAST TIME, I WANTED TO GET TO THE FORD DEALER WHILE THE PROBLEM WAS OCCURRING. THIS REQUIRED ME TO DRIVE IN THE POURING RAIN, ON A 55 MPH ROAD, WHERE GOING UP THE HILL MY SPEED DROPPED TO 15 MPH THE DEALER DID PULL THE CODES, AND WAS ABLE TO CONFIRM THE P2112 CODE, THROTTLE STUCK OPEN. I HAD TO PAY FOR REPAIRS, AND FORD REFUSES TO REIMBURSE ME. *TR

NHTSA ID
10918738
Incident
May 5, 2016
Mileage
98,606 mi
Driver assistance
Filed Oct 14, 2016

WHILE DRIVING ON THE HIGHWAY 70 MPH SPEED LIMIT THE CAR STOP ACCELERATING AND SLOWED DOWN TO THE EQUIVALENT OF DRIVING IN "CRUISE CONTROL" AT 30 MPH. A YELLOW WRENCH WARNING LIGHT TURNED ON. TOOK CAR TO FORD DEALER AND THEY FELT PROBLEM WAS CONSISTENT WITH A THROTTLE PART PROBLEM AND THEY RECOMMENDED REPLACING THE PART WHICH I DID AND FIXED THE PROBLEM. OF NOTE, BY THE TIME I HAD THE CAR TOWED TO FORD DEALER (DAY AFTER INCIDENT) THE WARNING LIGHT WAS OFF AND FORD DEALER SAID THAT THE CAR SYSTEM HAD NO RECORD OF EVENT.

NHTSA ID
10916111
Incident
Oct 7, 2016
Mileage
160 mi
Driver assistancePowertrain (other)
Filed Sep 28, 2016

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED AND THE POWER TRAIN WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO REPAIR THE THROTTLE BODY; HOWEVER, THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT PART OF A RECALL AND WAS OUTSIDE OF THE EXTENDED WARRANTY DUE TO THE VEHICLE BEING A HYBRID. THE CONTACT WAS INQUIRING ABOUT REIMBURSEMENT ELIGIBILITY. THE FAILURE MILEAGE WAS 37,500. THE CONSUMER STATED SHE IMMEDIATELY LOST SPEED AND HAD TROUBLE ACCELERATING. UPDATED 10/27/16.*JB..UPDATED 12/20/16 *BF *TR

NHTSA ID
10910137
Incident
Sep 25, 2016
Mileage
37,500 mi
Driver assistanceSteering
Filed Sep 15, 2016

WHILE ON TRAVEL, I WENT TO START MY CAR AND GOT A WARNING MESSAGE THAT THE POWER STEERING NEEDED TO BE SERVICED. THERE WAS NO EARLIER INDICATION (NOISE, PERIODIC FAILURE, ETC.) THAT POWER STEERING WAS ON THE WAY OUT. THANKFULLY I WAS NOT DRIVING AT THE TIME. ONLINE RESEARCH REVEALED A RECALL FOR NEARLY ALL LATER MODELS 2011-2015, BUT NOT MINE FOR THE EXACT SAME ISSUE.

NHTSA ID
10906887
Incident
Sep 11, 2016
Mileage
83,000 mi
Driver assistanceElectricalEngine
Filed Sep 6, 2016

DRIVING ON HIGHWAY W/ CRUISE CONTROL ENGAGED AT 65 MPH SPEED. SUDDENLY CAR LOSES COMPLETE ACCELERATION & PROPULSION ABILITY, RESULTING IN CAR TO SLOW DOWN RATHER SUDDENLY. I WAS ABLE TO PULL ONTO OFF RAMP IN MY CASE, BUT IF I WAS IN A DIFFERENT LOCATION, I WOULD HAVE DEFINITELY BEEN IN A VERY DANGEROUS SITUATION/SERIOUS ACCIDENT. I TURNED OFF VEHICLE AND RESTARTED THE VEHICLE A FEW MINUTES LATER. PROCEEDED TO THE HIGHWAY AGAIN, EXPERIENCED THE PROBLEM AGAIN, THIS TIME I WAS ONLY ABLE TO PULL OVER TO THE LEFT SHOULDER, WHICH WAS QUITE NARROW TO BEGIN WITH."WRENCH SYMBOL" APPEARED THE SECOND TIME AND STAYED ON WITH CHECK ENGINE LIGHT ON. CAR WAS UNSAFE TO DRIVE FURTHER. THE CHECK ENGINE TROUBLE SHOOTING CODES I HAD WERE P2111 AND P2112. CAUSE OF THIS ISSUE IS KNOWN TO FORD MOTOR BUT THEY REFUSE TO INCLUDE HYBRID CARS IN THEIR "CONSUMER SATISFACTION PROGRAM 13N03". THROTTLE BODY CONTROL MODULE SENOR, INCLUDING THE ENTIRE ASSEMBLY IS DEFECTIVE AS FORD HAS AGREED TO REPLACE THIS ON MILLIONS OF CARS ACROSS VARIOUS MODEL YEARS, INCLUDING THE FUSION 2010, BUT NOT FUSION HYBRID VERSIONS. FORD STATES THEY WILL NOT REPAIR PROBLEM THAT I EXPERIENCED RECENTLY UNDER THIS ESTABLISHED PROGRAM WHICH NHTSA WAS PROPONENT FOR. THE DEFECTIVE PART IN QUESTION IS THE THROTTLE BODY ASSEMBLY AND SENSOR WHICH IS NO DIFFERENT THAN THE PART IN THE NON-HYBRID VERSION FOR THE SAME MODEL YEAR. REAL HAZARD TO DRIVER AND I WAS LUCKY THAT I WAS NOT REAR ENDED AS A RESULT OR IN A SERIOUS CAR ACCIDENT FROM THIS KNOWN DEFECTIVE PART. FORD MOTOR MUST BE REQUIRED TO NOTIFY ALL AFFECTED OWNERS WHO WILL/HAVE EXPERIENCED THIS PROBLEM TO HAVE IT REPAIRED AT THEIR EXPENSE, AS THIS IS A SERIOUS SAFETY ISSUE THAT MUST BE TAKEN SERIOUSLY GIVEN NUMBER OF VEHICLES THAT ARE INVOLVED THAT WILL EXPERIENCE THIS. I EXPERIENCED THIS AT MILEAGE OF 75K BUT I HAVE READ THAT OTHERS HAVE HAD THIS HAPPEN AT MUCH LOWER MILEAGE.

NHTSA ID
10904247
Incident
Sep 4, 2016
Mileage
75,000 mi
Driver assistanceElectricalEngine
Filed Aug 20, 2016

MY 2010 FUSION HYBRID BEGAN A NO-START/STALLING CONDITION. IT HAS HAPPENED SIX TIMES NOW. FIRST OCCURRENCE WAS AFTER FUELING AT LOW SPEED AFTER ENTERING STREET. SECOND OCCURRENCE WAS WHILE TRAVELING ON THE HIGHWAY AT 55 MPH. THIRD OCCURRENCE WAS WHILE EXITING THE INTERSTATE. FOURTH OCCURRENCE WAS AT LOW SPEED. FIFTH OCCURRENCE WAS IMMEDIATELY AFTER REFUELING WHILE STILL IN PARKING LOT. AND SIXTH OCCURENCE WAS ALSO IMMEDIATELY AFTER REFUELING JUST AFTER LEAVING GAS STATION AT LOW SPEED. FOUR OF THE SIX OCCURRENCES WAS A FAILURE FOR THE INTERNAL COMBUSTION ENGINE TO START AFTER THE ELECTRIC MOTOR HAD ALREADY BEGAN MOVING THE VEHICLE. THE OTHER TWO OCCURRENCES WAS WHILE COASTING. IN ALL INSTANCES THERE WOULD BE A RED TRIANGLE WARNING MESSAGE TO PULL OVER SAFELY, NO CODES WERE THROWN ACCORDING TO THE ENGINEERING REPORT, NO ISSUES REPORTED VIA THE VEHICLE HEALTH REPORT, THE VEHICLE WAS TRAVELING IN A MOSTLY LEVEL AND STRAIGHT LINE, AND THE VEHICLE WOULD USUALLY RESET AND RUN NORMALLY AFTER THE FIRST OR SECOND ATTEMPT AT RESTARTING ONCE THE VEHICLE WAS PULLED OVER.

NHTSA ID
10897339
Incident
Aug 13, 2016
Mileage
53,000 mi
Driver assistance
Filed Aug 19, 2016

I WAS DRIVING ON THE HIGHWAY AT 65 MPH WHEN TWO WRENCH SYMBOLS APPEARED ON THE DASHBOARD. WITHIN A FEW MINUTES, THE CAR BEGAN TO DECELERATE QUICKLY AND LOST POWER. I HAD TO PULL OVER TO THE SHOULDER TO AVOID AN ACCIDENT. IT IS THE SAME ISSUE THAT FORD HAS EXTENDED THE WARRANTY FOR WITH REGARD TO THE NON-HYBRID FORD FUSION MODEL. ALSO THERE ARE MANY SIMILAR COMPLAINTS THAT HYBRID OWNERS ARE REPORTING ON THE INTERNET. I DO NOT KNOW WHY THE EXTENDED WARRANTY DOES NOT APPLY TO THE HYBRIDS AS IT IS THE SAME ISSUE. THE DEALER TOLD ME THAT THE THROTTLE BODY MUST BE REPLACED IN MY CAR AND THEY ALSO HAVE TO REPROGRAM THE POWERTRAIN CODE.

NHTSA ID
10897076
Incident
Aug 16, 2016
Mileage
71,000 mi
Driver assistance
Filed Aug 15, 2016

I EXPERIENCE RAPID DECELERATION OF MY VEHICLE WHEN GOING OVER 60MPH ON THE HIGHWAY. THE WRENCH SERVICES LIGHT CAME ON, AS WELL AS THE CHECK ENGINE LIGHT, AND THE ACCELERATOR STOPPED RESPONDING AT ALL. I HAVE FOUND MANY INSTANCES OF THIS HAPPENING IN OTHER FORD VEHICLES, INCLUDING THE FUSION, BUT AM TOLD BY FORD THAT THE HYBRID HAS NOT BEEN AFFECTED AND THEREFORE THERE IS NO RECALL OR REPAIR ASSISTANCE. HOWEVER, CLEARLY THIS SAME PART IN MY VEHICLE, THE FUSION HYBRID, IS EXPERIENCING ISSUES.

NHTSA ID
10895949
Incident
Aug 9, 2016
Mileage
144,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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