2010 Ford Fusion Hybrid Fuel system Problems

DUE TO A DESIGN FLAW, THE CAR'S COMPUTER SYSTEM CANNOT ACCEPT AN INDICATION OF MORE THAN ONE DIGIT IN THE "AGE" ENTRY. FOR THIS REASON, THE ELECTRIC HIGH VOLTAGE BATTERY STOPS WORKING WHEN THE CAR APPROACHES 10 YEARS OF AGE, CAUSING A SERIOUS AND DANGEROUS HESITATION IN THE DRIVE TRAIN WHEN STARTING FROM A DEAD STOP CREATING A VERY DANGEROUS DRIVING CONDITION, ESPECIALLY WHEN MAKING A CROSS-TRAFFIC TURN. REPEATED REQUESTS FROM MY FORD DEALER TO FORD MOTOR COMPANY FOR AN EXPLANATION OF HOW TO FIX THIS PROBLEM WERE UNSUCCESSFUL. MY LETTERS TO FORD SENIOR MANAGEMENT HAVE GONE UNANSWERED FOR SEVERAL MONTHS. I HAVE SINCE LEARNED HOW TO RESET THE "AGE" DATA, AND MY DEALER HAS FOLLOWED THE INSTRUCTIONS TO ELIMINATE THE CONDITION. FORD SHOULD BE REQUIRED TO ISSUE A RECALL FOR CORRECTION OF THIS KNOWN DESIGN FLAW.

NHTSA ID

11233861

Incident

Dec 1, 2018

Mileage

125,000 mi

THE VEHICLE NO LONGER OPERATES IN ELECTRIC MODE, USING THE HIGH VOLTAGE BATTERY TO POWER THE ELECTRIC MOTOR. THIS IS A MAJOR SAFETY CONCERN SINCE THERE IS NO ASSIST FROM THE ELECTRIC DRIVE MOTOR. WHEN ACCELERATING FROM A DEAD STOP, THERE IS A SIGNIFICANT LAG BEFORE THE GASOLINE MOTOR ENGAGES AND PROVIDES ENOUGH POWER TO MOVE THE CAR. THIS IS ESPECIALLY PRONOUNCED WHEN MAKING A LEFT TURN AGAINST TRAFFIC.

NHTSA ID

11219222

Incident

Dec 4, 2018

Mileage

125,000 mi

THE VEHICLE NO LONGER ACCELERATES UNDER BATTERY POWER. TIME DELAY IN ACCELERATION DUE TO DECREASED BATTERY POWER, CAUSING A SAFETY ISSUE.

NHTSA ID

11219164

Incident

Sep 17, 2018

Mileage

145,000 mi

THE VEHICLE WILL NO LONGER OPERATE IN ELECTRIC MODE. THIS IS A MAJOR SAFETY CONCERN SINCE THERE IS NO ASSIST FROM THE HIGH-VOLTAGE BATTERY POWERED ELECTRIC DRIVE MOTOR. UPON ACCELERATING FROM A DEAD STOP, THERE IS A SIGNIFICANT LAG BEFORE THE ICE KICKS IN AND PROVIDES ENOUGH POWER TO MOVE THE VEHICLE.

NHTSA ID

11218938

Incident

Dec 7, 2018

Mileage

100,000 mi

THROTTLE BODY STUCK CLOSED WHILE DRIVING FORCING ENGINE POWER TO BE REDUCED THEN TO ZERO. HAD TO PULL OVER TO SIDE OF ROAD. PART WAS REPLACED HOWEVER, NOTICED THAT THE HYBRID MODEL WAS NOT SUBJECT TO A RECALL AND WARRANTY WAS NOT EXTENDED. SYMPTOMS WERE THE SAME AS FORD LETTER ISSUED TO DEALERS ON MARCH 16, 2015

NHTSA ID

11155893

Incident

Nov 29, 2018

Mileage

143,000 mi

THE 2010 FORD FUSION HYBRID KEEPS GOING INTO "LIMP" MODE EVEN ON THE HIGHWAY. THIS CAUSES POWER LOSS AND LOSS OF ACCELERATION. THIS CAN BE AT ANYTIME. THIS KEEPS HAPPENING MORE AND MORE AND FORD DOES NOT KNOW THE CAUSE OR RESOLVE.

NHTSA ID

11114046

Incident

Jul 26, 2018

Mileage

110,000 mi

THE CAR STOPPED WHILE DRIVING THROUGH THE FREE WAY@55 MPH. DO NOT ACCELERATE. THE ENGINE VIBRATE AND CAR SHAKING. AFTER TURN OFF AND TURNED ON THE ENGINE FEW TIMES, THE CAR WAS PERFORMING FINE. THE DEALER CHECKED. NO MALFUNCTION CODE WAS DETECTED. THEY TOLD THAT 95% IT IS DUE TO THE CLOGGING OF ELECTRONIC THROTTLE VALVE. SO REPLACED. I ASKED AND THEY SHOWED THE OLD ONE. I OBSERVED NO CLOGGING OR GREASE ON THE VALVE. IT WAS CLEAN. THIS PARTS/OR THROTTLE VALVE SYSTEM WAS FUNCTIONING. THE CAR HAS 85,000 MILE.I SPOKE TO FORD ABOUT THIS SAFETY ISSUE. THEY DON'T DO ANY BECAUSE THE WARRANTY EXPIRE.

NHTSA ID

11092289

Incident

May 6, 2018

Mileage

85,000 mi

STARTING JULY 2017 I NOTICED THAT MY THE GASOLINE ENGINE OF FUSION HYBRID HAD DEVELOPED A NOTICEABLY "ROUGH" IDLE WHEN IT CAME ON. IT ALSO RAN "ROUGH" AND HAD AN UNEVEN THROTTLE RESPONSE. A YELLOW WRENCH WOULD ALSO APPEAR OCCASIONALLY ON THE DISPLAY PANEL. THE OWNERS MANUAL INDICATED A "THROTTLE CONTROL/POWERTRAIN MALFUNCTION"AND RECOMMENDED CONTACTING THE AUTHORIZED DEALER. BILL COLLINS FORD IN LOUISVILLE ,KY CHECKED AND RAN DIAGNOSTICS BUT COULD NOT FIND ANYTHING WRONG. ON SEPTEMBER 25, WHILE DRIVING TO WORK IN THE MORNING THE CAR EXPERIENCED A SUDDEN DRASTIC DROP IN SPEED GOING FROM ABOUT 65MPH TO ABOUT 30MPH. THE CAR BECOME UNRESPONSIVE TO THE THROTTLE. THE GASOLINE ENGINE HAD COMPLETELY SHUT DOWN AND THE CAR WAS LIMPING ALONG POWERED BY THE ELECTRIC ENGINE. BOTH THE WRENCH AND THE CHECK ENGINE INDICATORS LIT UP ON THE DISPLAY AND STAYED ON. LUCKILY I MADE IT OFF THE EXPRESSWAY AND GOT TO WORK. THIS WAS VERY SCARY AND I WAS LUCKY TO NOT BE REAR ENDED OR CRASHING THE CAR. WHEN I ATTEMPTED TO RESTART AFTER ABOUT THREE HOURS THE THE GASOLINE ENGINE CAME BACK ON BUT WITH A VERY "ROUGH" IDLE. I WAS ABLE TO DRIVE THE CAR TO THE DEALERSHIP. THIS TIME THEY DIAGNOSED A PROBLEM WITH THE ELECTRONIC THROTTLE BODY AND FOR ABOUT $600 REPLACED THE ETB, CLEANED THE "MASS AIR FLOW SENSOR" AND "REPROGRAMMED THE COMPUTER". HOWEVER, THE THE CAR CONTINUES TO IDLE "ROUGH" AND HAS POOR THROTTLE RESPONSE, WHICH WERE ISSUES THE CAR HAD LEADING INTO THE LOSS OF POWER ON THE EXPRESSWAY. THE DEALERSHIP DOES NOT KNOW HOW TO FIX THIS PROBLEM AND CLAIMS TO BE IN TOUCH THE FORD FACTORY ENGINEERS TO FIND A SOLUTION. THERE IS NO RESPONSE SO FAR. SEARCHING ON THE INTERNET, I UNDERSTAND THIS IS A KNOWN ISSUE WITH FORD FUSIONS PARTICULARLY THE 2010 MODEL YEAR. NHTSA MANDATED A RECALL PROBLEM FOR 2010 FUSIONS GASOLINE ENGINES BUT NOT HYBRID MODELS!

NHTSA ID

11032554

Incident

Sep 25, 2017

Mileage

92,350 mi

MY FORD FUSION HYBRID 2010 STALLED WITHOUT ANY WARNING IN THE 5TH LANE OF I-85 IN ATLANTA. MY WIFE, THE RESPONDING POLICE OFFICER, AND MYSELF WERE IN GRAVE DANGER BECAUSE OF THIS. WE WERE BLESSED AND FORTUNATE THAT AN OFFICER HAPPENED TO BE VERY CLOSE WHEN OUR CAR SUDDENLY DIED IN THE MIDDLE OF THE INTERSTATE. THE INTERSTATE TRAFFIC WAS HEAVY - BUT SLOW MOVING DUE TO CONSTRUCTION. THE OFFICER RESPONDED - LITERALLY - WITHIN SECONDS SINCE HE SAW WHAT WAS HAPPENING. HE PLACED HIS CAR BEHIND OURS WITH HIS LIGHTS FLASHING. THE THE OFFICER AND I HAD TO PUSH MY VEHICLE OFF TO THE SIDE. WE WERE ALL IN GRAVE DANGER! AS THE OFFICER WAS CALLING FOR HELP AND A WRECKER, MY CAR SUDDENLY BEGAN WORKING AFTER SEVERAL MINUTES. THIS WAS AN EXTREMELY DANGEROUS SITUATION. I THEN RESEARCHED THIS PROBLEM ON THE INTERNET AFTER I RETURNED HOME ONLY TO DISCOVER THAT MANY OTHER FORD FUSION OWNERS HAVE EXPERIENCED THE SAME PROBLEM OF RANDOM STALLING. THIS IS TOTALLY UNACCEPTABLE! WHAT IS FORD WAITING FOR TO RECALL THIS VEHICLE?? I HAVE NO CONFIDENCE DRIVING THIS CAR NOW. IT'S ONLY A MATTER OF TIME UNTIL A TRAGEDY OCCURS BECAUSE OF THIS. (IF IT HASN'T HAPPENED ALREADY)

NHTSA ID

11018926

Incident

Aug 19, 2017

Mileage

88,108 mi

WHILE DRIVING AT 65 MPH YELLOW WRENCH LIGHT APPEARED AND VEHICLE LOST ALL POWER. THIS WAS ON A BUSY HIGHWAY. PULLED OVER AND RESTARTED CAR. VEHICLE OPERATED SMOOTHLY. TWO DAYS LATER SAME ISSUE, NOW WITH YELLOW WRENCH AND CHECK ENGINE LIGHT. VEHICLE WILL NOT ACCELERATE ABOVE 30 MPH. I TOOK MY VEHICLE TO LOCAL AUTO PARTS STORE AND PULLED CODES MYSELF (115) DOLLARS CHEAPER THEN THE DEALERSHIP WOULD HAVE DONE IT. THROTTLE BODY CONTROL FAILURE. THIS IS THE SAME ENGINE THAT HAS EXTENDED WARRANTY FOR ALOT OF VIN NUMBERS BUT MY CAR HAS THIS ISSUE AMD ISNT COVERED.

NHTSA ID

11013785

Incident

Aug 6, 2017

Mileage

137,060 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT THERE WAS A RANDOM FUEL LEAK THAT CONTINUED TO PROGRESS. THE DEALER (FORD OF ESCONDIDO, 1717 AUTO PARK WAY, ESCONDIDO, CA 92029, (760) 745-3361) ATTEMPTED TO ORDER THE PART SEVERAL TIMES, AND HAD TWO ESTIMATED SHIPMENT DATES. THE MOST RECENT DATE WAS AUGUST 27, 2017. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE VEHICLE REMAINED PARKED SINCE MAY OF 2017. THE CONTACT HAD TO OBTAIN A RENTAL VEHICLE DUE TO THE DELAY FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND THE CONTACT WAS STILL WAITING FOR THE PART MONTHS LATER. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND WAS UNCERTAIN AS TO WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT STATED THAT THE AIR BAG OFF INDICATOR KEPT RANDOMLY ILLUMINATING WHILE WAITING FOR THE PART FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/27/17*LJ THE CONSUMER STATED A NEW GAS TANK AND A NEW CAR BATTERY WERE INSTALLED IN THE VEHICLE.*JS *TR

NHTSA ID

11011356

Incident

May 15, 2017

CAR SUDDENLY LOOSES POWER AT HIGHWAY SPEED. DIAGNOSED AS THROTTLE BODY FAILURE AND REPLACED BY DEALER. FORD COVERS NON HYBRID MODELS WITH REPLACEMENT AT N/C TO OWNERS BUT EXCLUDES HYBRID COVERAGE FOR SAME PART ON SAME ICE ENGINE WITH SAME SYMPTOMS. SUDDEN LOSS OF POWER AT HIGHWAY SPEEDS IS EXTREMELY DANGEROUS ESP IN URBAN TRAFFIC SITUATION AND THIS SHOULD BE A MANDATORY RECALL.

NHTSA ID

11003316

Incident

Jul 4, 2017

Mileage

77,000 mi

VEHICLE WILL NOT ACCELERATE SUDDENLY THROTTLE BODY MALFUNCTION.

NHTSA ID

10969033

Incident

Mar 15, 2017

Mileage

61,000 mi

JULY 29, 2016 DRIVING HOME FROM WORK I WAS DRIVING UPHILL WHEN I NOTICED THE CAR LOSING POWER, NO AMOUNT OF PUSHING DOWN ON THE ACCELERATOR MADE A DIFFERENCE. THE CAR DID NOT STALL BUT IT COULD NOT GAIN MOMENTUM. THE SERVICE ENGINE LIGHT CAME ON. I HAD TO STOP IN THE RIGHT LANE BECAUSE THERE WAS NO SHOULDER AND THE ENGINE HAD STARTED MAKING A VERY LOUD/ROUGH SOUND. I WAITED 5 MIN AND STARTED THE CAR AGAIN. EVERYTHING LOOKED FINE, THE INDICATOR LIGHT HAD CLEARED AND ENGINE SOUNDED NORMAL. I DROVE THE REST OF THE WAY HOME WITHOUT INCIDENT. OVER THE WEEKEND THE CAR OPERATED NORMALLY. ON MONDAY 8/1/2016 ON MY WAY TO WORK THE PROBLEM STARTED AGAIN. THE CAR REMAINED OPERATIONAL BUT COULDN'T GO MORE THAN 20-30 MPH. THE HYBRID BATTERY WOULD DRAIN VERY QUICKLY AND THE REGENERATION MOTOR RAN CONSTANTLY AND SOMETIME VERY ROUGH. I MANAGED TO DRIVE IT TO MY MECHANIC. HIS DIAGNOSTIC REPORT SHOWED A P2112 CODE (THROTTLE BODY STUCK CLOSED). HE PROPOSED CLEANING THE VALVE AS A FIRST STEP BUT HE DIDN'T THINK THAT WOULD FIX THE PROBLEM. WE TRIED THAT BUT TWO DAYS LATER THE PROBLEM CAME BACK. MY MECHANIC ADVISED THAT WHILE HE COULD REPLACE THE ETB, HE WAS NOT EQUIPPED TO CALIBRATE IT AND THAT ONLY FORD COULD DO THIS WORK. HE ALSO TOLD ME THAT WHILE RESEARCHING THE PROBLEM HE'D COME ACROSS INFORMATION THAT MY PROBLEM MIGHT BE COVERED BY AN EXTENDED WARRANTY. I CALLED FORD ABOUT THE EXTENDED WARRANTY AND THEY TOLD ME THAT HYBRIDS ARE NOT COVERED BY THE WARRANTY. IT SEEMS TO ME THAT NHTSA DROPPED THE BALL ON THIS IF THE SAME PROBLEM IS HAPPENING TO HYBRID OWNERS AS IS TO NON-HYBRID OWNERS FOR VEHICLE MODELS OF THE SAME YEARS. MY VEHICLE HAD ABOUT 58,700 MILES WHEN TROUBLE STARTED. NO ONE I SPOKE TO AT FORD COULD TELL ME WHY HYBRIDS ARE NOT COVERED BY THE ETB EXTENDED WARRANTY. SEEMS TO ME NHTSA NEEDS TO RE-OPEN THEIR INVESTIGATION ON THIS ISSUE!

NHTSA ID

10895852

Incident

Jul 29, 2016

Mileage

58,700 mi

THROTTLE BODY FAILED. WHILE IN MOTION ON DIVIDED 45 MPH ROAD, CAR WOULD NOT ACCELERATE. MAX SPEED 45 GOING DOWN HILL. FOUND THROTTLE BODY FAILED.

NHTSA ID

10881895

Incident

Jun 30, 2016

Mileage

114,459 mi

I WAS DRIVING THE CAR ABOUT 60 MPH ON THE HIGHWAY WHEN I SAW A BIG RED TRIANGLE ON THE DISPLAY SAYING "PULL OVER AND STOP SAFELY" AND THE CAR SLOWED DOWN DRAMATICALLY. I DID THAT AND TURNED OFF THE ENGINE. I RESTARTED THE CAR. THIS OCCURRED 8 MORE TIMES BEFORE I GOT HOME (15 MILES LATER). WHEN I GOT HOME, I NOTICED THAT THE CAR'S FAN WAS RUNNING VERY HIGH FOR SEVERAL MINUTES. IT FINALLY STOPPED.

NHTSA ID

10873748

Incident

Jun 11, 2016

Mileage

70,000 mi

WHILE DRIVING IN TRAFFIC ON A CITY STREET WHILE TRAVELING ABOUT 30 MPH THE CHECK ENGINE LIGHT WAS ON AND A WARNING MESSAGE TO "STOP SAFELY NOW" APPEARED ON THE DASH. IMMEDIATELY, THE CAR STOPPED ACCELERATING. I STILL HAD POWER - LIGHTS, RADIO, HEATER - BUT COULD NOT ACCELERATE AND THE CAR JUST COASTED. I TURNED THE KEY OFF AND WAS ABLE TO RESTART THE CAR, THE WARNING WAS GONE AND THEN GO ABOUT 5 CAR LENGTHS BEFORE GETTING THE WARNING AGAIN. I DROVE HOME (ABOUT 4 MILES) AND HAD TO RESTART, COAST AND STOP ABOUT 7 TIMES. I WAS DRIVING ON A ROAD WHERE THE SPEED LIMIT IS 35 MPH, MADE IT HOME AND CONTINUED TO DRIVE AROUND IN MY NEIGHBORHOOD WHERE THERE WAS NO TRAFFIC, TO SEE IF IT WOULD CONTINUE. IT HAPPENED 2 MORE TIMES. PUT THE CAR IN THE GARAGE AND CALLED WEBB FORD IN HIGHLAND, IN THE NEXT DAY. WAS ABLE TO DRIVE THE CAR 8 MILES TO THE DEALERSHIP WITH NO INCIDENT. THE CAR IS THERE NOW. HAD I BEEN DRIVING ON THE INTERSTATE, IN THE LEFT HAND LANE I COULD HAVE BEEN KILLED. I PURCHASED THIS CAR USED IN JUNE OF 2015 WITH 79,900 MILES ON IT AND HAVE HAD NO PROBLEMS UNTIL NOW. IT HAS APPROX 86,000 MILES ON IT AT THIS TIME. I LOVE THIS CAR BUT NOW AM AFRAID TO DRIVE IT. HAVE THERE BEEN ANY REPORTS OF SIMILAR INCIDENTS? IT IS A HYBRID AND I HAVE NOT SEEN ANY RECALLS.

NHTSA ID

10820030

Incident

Jan 11, 2016

Mileage

85,000 mi

HI I GOT AN EMAIL TELLING ME ABOUT MY OLDER CAR (2010 FORD FUSION SE) WHICH HAS A RECALL FOR MY CURRENT CAR (2010 FORD FUSION HYBRID) DOESN'T HAVE THE SAME RECALL BUT ITS THE SAME WONDERING WHY" FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION VEHICLES MANUFACTURED JULY 21, 2008, TO MARCH 4, 2011, AND 2010-2011 MERCURY MILAN VEHICLES MANUFACTURED JULY 23, 2008, TO DECEMBER 10, 2010. THE AFFECTED VEHICLES HAVE FUEL VAPOR CANISTERS WHOSE PURGE VALVES MAY NOT OPERATE PROPERLY RESULTING IN ABNORMAL PRESSURE CHANGES IN THE FUEL TANK." *JS

NHTSA ID

10817118

Incident

Nov 4, 2015

VEHICLE LOOSES ALL THROTTLE RANDOMLY WHILE MOVING (HAS HAPPENED ON FREEWAY, STREET, UPHILL, DOWNHILL AND WHILE TURNING). THE WRENCH INDICATOR DASH LIGHT COMES ON. VEHICLE MUST BE POWERED OFF AND THEN ON AGAIN TO REGAIN THROTTLE. SOMETIMES MULTIPLE RESTARTS ARE NECESSARY TO REGAIN THROTTLE. OBD CODE 2112 $07E8 THROTTLE ACTUATOR CONTROL SYSTEM STUCK CLOSED.

NHTSA ID

10809673

Incident

Nov 3, 2015

Mileage

55,000 mi

I HAVE BEEN REQUESTING INFORMATION FROM FORD ABOUT THE RECENTLY ANNOUNCED CRACKING GAS CANISTER RECALL AFFECTING MY MODEL VEHICLE WITHOUT SUCCESS. MEDIA REPORTS THE RECALL INCLUDES 2010 VEHICLES MADE IN HERMOSILLO, MEXICO. FORD DID TELL ME THAT MINE WAS MANUFACTURED THERE AT THE END OF FEBRUARY 2010 AND DID SAY THAT MINE WAS NOT INCLUDED, BUT WILL NOT TELL ME WHAT PERCENTAGE OF THE VEHICLES BUILT THERE DURING FEBRUARY AND MARCH 2010 ARE INCLUDED IN THE RECALL. I HAVE BEEN CORRESPONDING WITH THEM VIA EMAIL FOR SEVERAL WEEKS NOW AND THEY CONTINUALLY EVADE ANSWERING MY CONCERN. THE COMPANY'S LAST MESSAGE SAID THE INFORMATION I AM REQUESTING IS NOT AVAILABLE. IT IS SURPRISING TO BE TOLD BY A MODERN MANUFACTURING FACILITY LIKE FORD THAT IT DOES NOT KNOW HOW MANY UNITS IT MANUFACTURED DURING A GIVEN PERIOD OF TIME AT A SPECIFIC FACILITY. WHY WOULD THEY REFUSE TO PROVIDE SUCH INFORMATION UNLESS IT WOULD REVEAL THAT ALL THE VEHICLES BUILT AT HERMOSILLO IN FEBRUARY AND MARCH 2010 CONTAIN THE DEFECT? THIS IS ESPECIALLY TROUBLING TO ME BECAUSE IT INVOLVES A FUEL ISSUE AND PUTS ONE IN MIND OF THE CORVAIR SITUATION.

NHTSA ID

10809538

Incident

Nov 25, 2015

Mileage

19,000 mi

DRIVING AT HIGHWAY SPEEDS, NORMAL OPERATION, IN SUNNY CONDITIONS WHEN I LOST ACCELERATION ABILITY AND WAS ONLY ABLE TO COAST. THE YELLOW WRENCH INDICATOR CAME ON (NO CHECK ENGINE LIGHT). I WAS FORTUNATE ENOUGH TO MOVE TO THE SHOULD SAFELY SINCE THERE WAS LIMITED TRAFFIC ON THE HIGHWAY AND I WAS DRIVING IN THE RIGHT LANE. I CYCLED THE CAR OFF AND ON AND WAS ABLE TO RESUME NORMAL OPERATION. THIS SAME SITUATION HAPPENED TWICE MORE IN CITY DRIVING BEFORE I COULD GET INTO THE DEALER FOR AN APPOINTMENT. EVENTUALLY THE DEALER EVALUATED THE VEHICLE AND REPLACED THE ELECTRONIC THROTTLE BODY.

NHTSA ID

10747545

Incident

Jul 30, 2015

Mileage

125,000 mi

FIRST TIME, CHECK ENGINE LIGHT CAME ON WHEN DRIVING ON HIGHWAY BUT NO APPARENT IMPACT TO CAR'S FUNCTIONING. TOOK IT TO THE DEALER. THEY SAID THAT THE SURGE VALVE NEEDED TO BE REPLACED AT A COST OF $500 "TO START WITH", BUT THEY DIDN'T SEEM VERY SURE ABOUT IT SO I CHOSE NOT TO PROCEED. THE CHECK ENGINE LIGHT HAD GONE BACK OFF AND THE CAR WAS DRIVING FINE. ABOUT TWO WEEKS LATER ON A SATURDAY I WAS DRIVING ON THE HIGHWAY AGAIN, AT ABOUT 65 MPH, WHEN THE CAR SEEMED TO LOSE ACCELERATION. STANDING ON GAS PEDAL PRODUCED NO RESULT. EXITED AND WAS ABLE TO DRIVE ON BATTERY POWER TO PULL OVER. AFTER WAITING FOR ABOUT 30 MINUTES, TRIED AGAIN. CHECK ENGINE LIGHT WAS BACK OFF AND CAR DROVE NORMALLY BACK HOME. TOOK TO MY REGULAR MECHANIC FIRST THING THAT MONDAY. THEY FOUND OIL IN THE INTAKE MANIFOLD AND QUESTIONED WHETHER I HAD TAKEN THE CAR ANYWHERE UNUSUAL FOR SERVICING, WHICH I HAD NOT, UNLESS YOU COUNT THE DEALER. DID REPAIRS AT A COST OF $2000. ONE WEEK LATER, EXACT SAME THING. CAR IS BACK IN SHOP, AWAITING RESULTS.

NHTSA ID

10715780

Incident

Apr 13, 2015

Mileage

39,000 mi

AFTER APPROX. 25 MILES OF DRIVING AT 70 MPH, VEHICLE HAD SUDDEN LOSS OF POWER AND DASH DISPLAYED A RED TRIANGLE WARNING TO SAFELY PULL OVER NOW. AFTER DOING SO AND RE-STARTING THE CAR, THE WARNING DISAPPEARED AND VEHICLE WAS ABLE TO RETURN TO FREEWAY SPEEDS FOR A FEW MILES BEFORE PROBLEM RETURNED. WHILE RED TRIANGLE WARNING IS DISPLAYED, VEHICLE IS UNABLE TO MAINTAIN SPEEDS GREATER THAN 35 MPH (AKA "LIMP-HOME MODE"). THIS APPEARS TO BE A PROBLEM WITH THE ELECTRONIC THROTTLE BODY AND A CONSUMER SATISFACTION PROGRAM EXISTS FOR THE 2010 FORD FUSION BUT NOT THE HYBRID MODEL. REPAIRS SEEM TO RUN ABOUT $400-$600 AND MAY BE DIFFICULT TO DIAGNOSE UNLESS THE RED TRIANGLE OR YELLOW WRENCH ICON IS DISPLAYED DURING DIAGNOSIS. PROBLEM RE-APPEARS INTERMITTENTLY BUT SEEMS LESS LIKELY TO OCCUR AT CITY SPEEDS. *TR

NHTSA ID

10712068

Incident

Oct 4, 2014

Mileage

45,000 mi

THE WRENCH LIGHT CAME ON AND AFTER TAKING IT IN TO THE DEALER I WAS ADVISED THAT IT WAS THE THROTTLE BODY AND MOTOR ASSEMBLY. THE DEALER ADVISED THAT IF I DIDN'T REPLACE THE PART THE ENGINE COULD STOP AT SOME UNKNOWN TIME IN THE FUTURE. HE ALSO ADVISED THAT FORD HAD A LOT OF PROBLEMS WITH THIS PART AND THAT A RECALL HAD BEEN DONE FOR THIS PART FOR OTHER FORD VEHICLES BUT NOT YET FOR THE FORD FUSION. HE ADVISED TO KEEP THE BILL JUST IN CASE THERE WAS A FUTURE RECALL. WHEN THE DEALER IS TELLING YOU THAT MULTIPLE PROBLEMS ARE COMING FROM THIS SPECIFIC PART I THINK THERE SHOULD PROBABLY BE AN INVESTIGATION OF THIS MATTER. *TR

NHTSA ID

10651951

Incident

Aug 17, 2014

Mileage

62,850 mi

MY HYBRID EXPERIENCED LOSS OF POWER ON 2 OCCASIONS.1ST WAS AT APPROXIMATELY 33,000 MI ON SEP 6, 2014. DRIVING 35MPH ON A PARKWAY WRENCHES APPEARED ON THE DASHBOARD DISPLAY & THEN SUDDEN & IMMEDIATE LOSS OF POWER FOLLOWED.NO RESPONSE TO FULL ACCELERATOR PUSH. MOTOR POWER SHUT DOWN & ONLY ELECTRIC POWER ALLOWED US TO LIMP OFF THE ROAD, HEADED UPHILL AT MAX SPEED OF 10 MPH. VEHICLE TAKEN TO DEALER WHO COULD NOT REPLICATE THE CONDITIONS OR "GET IT TO ACT UP" IN THE WEEK+ A HALF THE CAR WAS THERE.ODOMETER READING SHOWS 700 MI PUT ON PRESUMABLY IN EFFORT TO MAKE DIAGNOSIS.THEIR SUGGESTION WAS TO PICK UP THE VEHICLE SINCE NO DIAGNOSIS COULD BE MADE,DESPITE OUR PROTEST THAT THE CAR WAS UNSAFE TO DRIVE.CALLED FORD CUST.RELATIONSHIP CTR 800# ON SEP15 TO SEEK ASSISTANCE.CASE WAS OPENED BUT NO ACTION TAKEN.THEY CONCURRED WITH DEALER THAT NO REPAIRS WERE TO BE MADE WITHOUT DIAGNOSIS.AGAIN,WE VOICED CONCERN THAT THE CAR WAS UNSAFE.DEALER SUSPECTED THROTTLE BODY ISSUE BUT WITHOUT DIAGNOSIS INSIST THAT REPAIRS WOULD BE AT OUR COST $400-$500. 2ND OCCURRENCE WAS OCT 2 2014.WHILE DRIVING IN TRAFFIC EXPERIENCED IMMED & SUDDEN LOSS OF POWER,NO RESPONSE TO ACCELERATION ATTEMPTS,ELECTRIC POWERED LIMP OFF UPHILL ROAD AT MAX SPEED OF 10 MPH.WAS ADVISED BY DEALER NOT TO ATTEMPT STARTING THE CAR ONCE IT DIED IN EFFORT TO MAINTAIN ERROR REPORT IN SYSTEM. WE ADHERED TO THIS ADVICE AND HAD VEHICLE TOWED TO DEALER A 2ND TIME WITHOUT STARTING IT. DEALER WAS AT THE READY WITH THE PHRASE "THROTTLE BODY" AND ASKED IF WE HAD RECEIVED ANY LETTERS IN REGARDS TO SUCH.VEHICLE WAS DIAGNOSED AS HAVING CARBON BUILDUP THAT CAUSED THROTTLE BODY TO SHORT OUT. REPAIRS MADE AT OUR EXPENSE $709.NUMEROUS COMPLAINTS ARE DOCUMENTED ON THE NHTSA WEBSITE OF THROTTLE BODY ISSUES! HYBRID OWNERS HAVE REPORTED AS WELL. OWNERS WHO HAVE HAD TO PAY FOR REPAIRS OF DEFECTIVE PARTS OUT OF THEIR OWN POCKET DESERVE COMPENSATION BY FORD. *TR

NHTSA ID

10650762

Incident

Sep 6, 2014

Mileage

33,000 mi