2013 Ford Fusion Hybrid Problems

The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle failed to respond normally while depressing the brake pedal. Several unknown warning lights were illuminated during the failure. The failure caused the steering wheel to lock up, the brake pedal became extremely firm, and the accelerator pedal became inoperable. Additionally, the exterior lights shut off unexpectedly and the vehicle lost electrical power. The vehicle was safely pulled into a parking lot, and the contact waited for several minutes before restarting the vehicle. The vehicle was restarted; however, 30 seconds after resuming driving the vehicle shut off again. The vehicle was towed to a Ford dealer; however, the mechanics were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 179,000.

The contact owns a 2013 Ford Fusion Hybrid. The contact stated while driving 65 MPH and approaching a stop, the vehicle jerked forward. The contact veered to the right to avoid crashing with another vehicle. No warning light was illuminated. The local dealer was contacted, and the vehicle was taken to the dealer and was diagnosed with transmission failure. The contact stated that the vehicle was repaired under an unknown related recall. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 95,189.

The factory-installed rearview backup camera on my 2013 Ford Fusion fails intermittently. When shifting into reverse, the display screen frequently goes black, shows a distorted or flickering image with multicolored lines, or displays an error message stating the camera is unavailable. The failure is unpredictable but occurs more often in hot weather or after rain, suggesting a hardware defect. The component that has failed is the rearview camera system, likely the camera module itself, which is available for inspection. This malfunction creates a significant safety hazard by eliminating rear visibility, substantially increasing the risk of a back-over collision with pedestrians, children, or other objects. The failure to display a rearview image is a non-compliance with Federal Motor Vehicle Safety Standard No. 111. The problem has not been confirmed by a dealer due to its intermittent nature, making it difficult to reproduce on demand. The vehicle has not been inspected by the manufacturer or other parties regarding this issue. The symptoms first appeared several months ago and have become progressively more frequent. The primary warnings are the on-screen error messages and the loss of the video feed itself.

The contact's granddaughter owned a 2013 Ford Fusion Hybrid. The contact stated that while her granddaughter was driving at an undisclosed speed, the driver looked in the rearview mirror and noticed black smoke coming from the rear seats of the vehicle. The contact stated that the driver's sons were in car seats in the rear seats of the vehicle. The driver immediately pulled over to the side of the road, exited the vehicle, and took her sons out of the vehicle. The contact stated that the entire vehicle then caught on fire. The contact stated that the driver's side of the vehicle was more burned than the rest of the vehicle. The fire was extinguished by the Fire Department, who informed the contact's granddaughter that the fire might have originated from the trunk of the vehicle. It was unknown whether a Police report or a Fire Department report was filed. The contact stated that the vehicle was towed and could be totaled. The driver's mother transported the driver and her sons to the emergency room due to smoke inhalation. It was unknown whether injuries were sustained. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

While driving a 2013 Ford Fusion Hybrid Titanium (approximately 157,000 miles), the Electronic Power-Assisted Steering (EPAS) system suddenly failed without warning during heavy rain in Philadelphia, PA. I was driving near the riverfront area by [XXX] when the steering immediately became extremely stiff and difficult to turn. No prior warning lights or steering-related symptoms were present before the failure. Due to wet road conditions and the sudden loss of steering assist, I temporarily lost the ability to maneuver the vehicle normally and nearly collided with roadside structures near the river. Considerable physical force was required to maintain directional control and safely move the vehicle. This created an immediate safety hazard to myself and nearby traffic. The vehicle has not been involved in a crash, but the failure created a near-miss situation. My VIN currently shows no open recall for this issue, despite similar steering-system failures reported in comparable Ford vehicles using EPAS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The traction control and power steering assist warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the electronic power steering gear motor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V632000 (Steering), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 112,000.

While driving a 2013 Ford Fusion Hybrid Titanium (approximately 157,000 miles), the Electronic Power-Assisted Steering (EPAS) system suddenly failed without warning during heavy rain in Philadelphia, PA. I was driving near the riverfront area by [XXX] when the steering immediately became extremely stiff and difficult to turn. No prior warning lights or steering-related symptoms were present before the failure. Due to wet road conditions and the sudden loss of steering assist, I temporarily lost the ability to maneuver the vehicle normally and nearly collided with roadside structures near the river. Considerable physical force was required to maintain directional control and safely move the vehicle. This created an immediate safety hazard to myself and nearby traffic. The vehicle has not been involved in a crash, but the failure created a near-miss situation. My VIN currently shows no open recall for this issue, despite similar steering-system failures reported in comparable Ford vehicles using EPAS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

LOSS OF POWER STEERING WHILE DRIVING, BARELY ABLE TO KEEP CONTROL AS IT HAPPENED MID TURN AND HAD TO STEER AWAY FROM CURB AS THE STEERING WHEEL WAS MOSTLY LOCKED UP. ERROR CODES INCLUDING STEERING ASSIST FAULT, ADVANCED TRACK FAULT, AND HIII START FAULT APPEARED AND STEERING WHEEL STAYED LOCKED UP. ATTEMPTED TURNING VEHICLE OFF AND ON BUT ERRORS AND STEERING WHEEL FAILURE REMAIN.

WHILE COMING OFF OF AN EXIT MY RIGHT FRONT PASSENGER DOOR FLEW OPEN AND I WAS ALMOST IN AN ACCIDENT BECAUSE IT FRIGHTENED ME AS ANOTHER CAR BEHIND ME HAD TO BRAKE AS WELL TO AVOID HITTING ME FROM THE BACK. I READ UP ON THIS CAR AND THERE IS INFORMATION STATIN THE THERE ARE PROBLEMS WITH THE DOOR LOCK/LATCHES WHERE YOU THINK YOUR DOOR IS LOCK AND IT IS NOT. NOW I TRY YO CLOSE IT, THE DOOR WILL NOT LOCK AT ALL. I DID NOT SEE A RECALL ON MY VIN BUT I NOT HAVE TO CONTACT FORD BECAUSE THERE IS INFORMATION ALL OVER THE INTERNET STATING THAT IS A KNOW FACT TO HAPPEN ON THE 2013 AND I BELIEVE THE 2014 MODELS. I ALSO HAVE AN ISSUE WHERE THE SYNC WITH MY FORD DOES NOT WORK CORRECTLY. I AM UNABLE TO USE TOUCHSCREEN BECAUSE WHEN I DUE I GET AN ERROR MESSAGE POPS UP ON THE SCREEN SAYING SOMETHING ABOUT THE USB AND POWER SOURCE AND DOES NOT ALLOW ME TO DO ANYTHING ELSE. I LITERALLY HAVE TO TURN OFF AND RESTART MY SCREEN.

"FORD DOOR LATCH RECALL" - HAVING ISSUES WITH DOOR LATCHES FOR MY FORD FUSION HYBRID THAT WERE REPLACED DURING A RECALL (BY ANOTHER DEALER). ISSUES HAVE STARTED SINCE THE RECALL, WITH EXCESSIVE VIBRATION OF THE DOORS, DOOR AJAR INDICATOR COMING ON DURING MOTION AND LATEST REAR PASSENGER DOOR NOT CLOSING , WHICH HAVE BEEN BROUGHT UP WITH MY CURRENT DEALER I HAVE BEEN WORKING (WITH FORD THRU) MY CURRENT DEALER FOR A NUMBER OF MONTHS AND FINALLY HAD THE FRONT PASSENGER DOOR LATCH CHANGED A COUPLE OF MONTHS BACK BECAUSE OF EXCESSIVE DOOR VIBRATION AND DOOR AJAR INDICATOR COMING ON COUPLE OF WEEKS BACK THE RIGHT REAR DOOR FLEW OPEN DURING A TURN, BUT I IGNORED IT THINKING THE DOOR WAS NOT SHUT PROPERLY, STOPPED THE CAR SAFELY AT THE SIDE OF THE ROAD AND HAD THE DOOR CLOSED. LAST WEEKEND REAR RIGHT PASSENGER DOOR FAILED TO CLOSE AND HAS REMAINED "UN-CLOSABLE" SINCE, I HAD TO TIE DOOR IN WITH SEATBELTS AND LIMP THE CAR BACK HOME. WENT TO THE DEALER TODAY AND WAS TOLD BY THEM THAT DOOR LATCH NEEDS TO BE REPLACED AND THE COST OF PARTS AND LABOR WILL NOT BE COVERED AS THE RECALL WAS PAST WARRANTY (1 YEAR). CALLED FORD CUSTOMER SUPPORT AND WAS TOLD THE SAME. I NOW HAVE CONCERNS OF THE SIMILAR ISSUES OCCURRING ON THE OTHER DOORS AND THE SAFETY OF THE VEHICLE AS A WHOLE.

The contact owns a 2013 Ford Fusion Hybrid. The contact stated that the driver’s side seat belt retractor failed to extend. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V875000 (Seat Belts) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 45,000.

WHEN I PUT THE BACK SEATS DOWN TO CARRY ITEMS THE BACK SEAT WILL NOT GO BACK IN PLACE. YOU HAVE TO TAKE THE BOTTOM SEAT OUT AND REMOVE THE CENTER SEATBELT BOLT WHICH IS ATTACHED TO THE FRAME AND RELEASE THE PRESSURE ONCE YOU DO THIS THE RETURNS TO A NORMAL POSITION IT IS A SAFETY ISSUE. THE MIDDLE SEAT BELT RETRACTOR SEEMS DEFECTIVE. IT WAS STATIONARY

PERIODICALLY WHEN APPLY BRAKE, NO ENGAGEMENT, AS IF I HIT A PATCH OF ICE, THEN THE BREAK ENGAGES.

TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. WHILE OPERATING THE VEHICLE, THE ADVANCETRAK, POWER TRAIN, UP HILL ASSISTANCE, AND STOP DRIVING WARNING INDICATORS ILLUMINATED. AFTER TURNING THE VEHICLE OFF AND BACK ON, IT ACCELERATED TO 35 MPH ON ITS OWN AND WOULD NOT EXCEED THAT SPEED. DURING THE FAILURE, THE BRAKES DID NOT OPERATE PROPERLY AND FAILED TO IMMEDIATELY STOP THE VEHICLE. THE VEHICLE WAS TOWED TO FORD AUTONATION TORRANCE(3111 PACIFIC COAST HWY, TORRANCE, CA) WHERE IT WAS DIAGNOSED THAT THE AFTERMARKET SECURITY SYSTEM CAUSED THE FAILURES. AFTER REMOVING THE SECURITY SYSTEM FROM THE VEHICLE, THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 35,000.

I WAS DRIVING MYSELF TO MY EMT SALARY, FULL BENEFIT JOB WHEN MY CAR BEGAN TO SMOKE. WHEN I PULLED OVER AND LIFTED THE HOOD FLAMES CAME ROARING OUT. I PERSONALLY WAS ABLE TO PUT IT OUT BEING A FORMER FIRE FIGHTER. NOW INSURANCE SAYS THEY CAN NOT COVER THIS DUE TO IT BEING AN ENGINE FAILURE. DESPITE FULL COVERAGE, GAP INSURANCE, AND FIRE CASUALTY INSURANCE THEY COULD NOT PAY OUT FOR A NEW ENGINE. ONLY THE FIRE DAMAGE DONE UNDER THE HOOD AND NOTHING ELSE. THE DEALERSHIP EXPLAINED I NEEDED AN ENTIRELY NEW ENGINE PUT IN AND THAT IT WOULD COST 7,000.00. I HAD THIS CAR LESS THEN 6 MONTHS WHEN IT CAUGHT FIRE. I ALSO HAVE 11,000.00+ LOAN OUT ON THIS CAR. I FILED A CLAIM WITH FORD MOTOR AND THEY HAVE IGNORED ALL MY ATTEMPTS. I AM UNABLE TO GET ANOTHER LOAN DUE TO ALREADY HAVING AN OPEN CAR LOAN AND NOT ENOUGH CREDIT. I LOST MY JOB AS A RESULT TO NOT BEING ABLE TO AFFORD A RENTAL AFTER BLOWING THROUGH MY ENTIRE SAVINGS FOR ONE. I TEMPORARILY LOST CUSTODY OF MY SON DUE TO NOT TRANSPORTATION TO HIS SCHOOL. I LOST MY HOME DUE TO NOT HAVING MY FULL TIME JOB ANYMORE. I AM NEARING THE POINT OF LIVING ON THE STREETS. I LOST MY EMOTIONAL SUPPORT ANIMAL DUE TO HAVING NO HOME. PLEASE HELP A SINGLE MOTHER COME BACK FROM SUCH A LOSS. *JS

TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 50 MPH, A GRINDING NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE AND THE ENGINE COOLANT WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED UNTIL THE ENGINE COOLED DOWN. THE CONTACT CONTINUED TO DRIVE THE VEHICLE, BUT DUE TO OVERHEATING, THE CONTACT HAD IT TOWED TO WALDORF FORD (2440 CRAIN HWY, WALDORF, MD 20601, (301) 843-2400) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

TAKATA RECALL

AT RANDOM WHILE CAR IS ON AT ANY TIME AND ANY SPEED (PARKED AND JUST TURNED ON, AT A RED LIGHT, DRIVING ON FREEWAY OR CITY DRIVING, TURNING OR DRIVING STRAIGHT.) REAR PARKING AID IS DISABLED WITH LIGHT TURNED ON, AIRBAG LIGHTS TURN ON, SERVICE ADVANCE TRAC LIGHT TURNS ON, THE POWER STEERING GOES OUT ALL THE SAME TIME. THEN RANDOMLY TURNS OFF AND DRIVES NORMAL AGAIN AT ANYTIME ( SHORTLY AFTER THE PROBLEM OCCURS, SOMETIMES IT STAYS ON AN ENTIRE DRIVE 1HR+ EVEN IF PARKED AND TURNED CAR COMPLETELY OFF AND ON AGAIN) THIS HAS BEEN BROUGHT INTO THE DEAL MULTIPLE TIMES WITH IT OCCURRING AGAIN SHORTLY AFTER BEING "FIXED"

The contact's granddaughter owned a 2013 Ford Fusion Hybrid. The contact stated that while her granddaughter was driving at an undisclosed speed, the driver looked in the rearview mirror and noticed black smoke coming from the rear seats of the vehicle. The contact stated that the driver's sons were in car seats in the rear seats of the vehicle. The driver immediately pulled over to the side of the road, exited the vehicle, and took her sons out of the vehicle. The contact stated that the entire vehicle then caught on fire. The contact stated that the driver's side of the vehicle was more burned than the rest of the vehicle. The fire was extinguished by the Fire Department, who informed the contact's granddaughter that the fire might have originated from the trunk of the vehicle. It was unknown whether a Police report or a Fire Department report was filed. The contact stated that the vehicle was towed and could be totaled. The driver's mother transported the driver and her sons to the emergency room due to smoke inhalation. It was unknown whether injuries were sustained. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

WHEN HAVING THE CAR SERVICED, I WAS ASKED IF I WAS AWARE OF THE SMELL OF GAS AND THE VISUAL LEAK. I WAS NOT, AS MY NOSE WAS DAMAGED AND I HAVE NO SENSE OF SMELL. ONLINE, FORD RECALL NOTICE 13S04 DESCRIBES MY PROBLEM. I CALLED FORD CUSTOMER CARE ONLY TO BE ADVISED MY VEHICLE IS NOT SUBJECT TO THE RECALL. I HAVE BEEN DIRECTED TO GO TO A FORD DEALER TO AS ABOUT AN EXAMINATION OF THE CAR.

REPLACEMENT OF A SIMPLE FRONT PARKING LIGHT IS ESTIMATED BY FORD SERVICE IN NEW HAMPSHIRE TO COST $250.00 BECAUSE THE FRONT BUMPER ASSEMBLY MUST BE REMOVED TO REPLACE THE SINGLE BULB.

WHILE DRIVING ON THE FREEWAY FEB 2 2016, THE FORD FUSION HYBRID 2013 MODEL, SUDDENLY LOST ITS ABILITY TO DELIVER POWER AND PROPULSION. LOSS OF POWER TO THE VEHICLE RESULTED IN LOSS OF LIGHT TO THE CONSOLE AND TO THE CAR'S PROPULSION SYSTEM SLOWING IT FROM FREEWAY SPEEDS OF 65 MPH TO WHAT SEEMS LIKE 5 MPH OR LESS, IN THE THE EVENING RUSH HOUR TRAFFIC.ALL ATTEMPTS AT APPLYING THE GAS PEDAL HAD FAILED TO ACCELERATE THE VEHICLE, AS THERE WAS NO RESPONSE FROM THE POWER PROPULSION SYSTEM. I WAS ABLE TO CRUISE ON MOMENTUM TO A SOFT SHOULDER. THE CAR WAS TOWED OFF THE BRIDGE AND LATER TOWED TO A FORD DEALERSHIP. NO CAUSE WAS FOUND BY THE FORD TECHNICIANS AND FORD REGIONAL CUSTOMER RELATIONS SAID MY CAUSE COULD NOT BE HELPED IF THEY COULD NOT REPRODUCE THE PROBLEM, THUS I AM STUCK WITH A POTENTIAL CATASTROPHIC FAILURE THAT CAN HAPPEN AT ANYTIME DURING FREEWAY COMMUTE. THIS IS A POTENTIAL DANGER TO THE PUBLIC SAFETY AND FORD IS UNWILLING TO MITIGATE OR ADDRESS SUCH A SERIOUS LIFE THREATENING PROBLEM.

The contact owns a 2013 Ford Fusion Hybrid. The contact stated that while sitting in the passenger seat as their husband was driving through a fast food drive-through and attempting to make a left turn the power steering suddenly failed. The dashboard was illuminated with several different lights, meanings unknown, however, there were no warning lights before the failure occurred. The driver had used an excessive amount of force to pull to the side where he turned the vehicle off and then restarted it to regain proper function. The failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed that the electrical power assist system failed. The independent mechanic informed them that the failure was related to NHTSA Campaign Number: 15V250000 (Steering) and referred them to Ford. The dealer was contacted and informed that the VIN was not included in the NHTSA Campaign Number: 15V250000 (Steering) but was included in NHTSA Campaign Numbers: 22V413000 (Power Train) and 20V331000 (Locks, Latches ) . The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed the VIN was not included in NHTSA Campaign Number: 15V250000 (Steering) then referred them to NHTSA. The approximate failure mileage was unknown.

WHEN I PUT THE BACK SEATS DOWN TO CARRY ITEMS THE BACK SEAT WILL NOT GO BACK IN PLACE. YOU HAVE TO TAKE THE BOTTOM SEAT OUT AND REMOVE THE CENTER SEATBELT BOLT WHICH IS ATTACHED TO THE FRAME AND RELEASE THE PRESSURE ONCE YOU DO THIS THE RETURNS TO A NORMAL POSITION IT IS A SAFETY ISSUE. THE MIDDLE SEAT BELT RETRACTOR SEEMS DEFECTIVE. IT WAS STATIONARY

The contact owns a 2013 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The traction control and power steering assist warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the electronic power steering gear motor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V632000 (Steering), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 112,000.

THESE LOW PROFILE TIRES AND RIMS ARE TERRIBLE. I BARELY HAVE 35,000 MILES ON THIS VEHICLE AND I'VE HAD TO REPLACE 3 TIRES DUE TO HITTING A POTHOLE OR ROADWORK. IT CAN'T WITHSTAND REGULAR WARE AND TEAR! THIS VEHICLE HAS COST ME MORE MONEY AND TIME WASTED FROM ALL THE RECALLS, THE LIFTING OF THE WINDSHIELD AND PAINT LIFTING OFF THE FRONT HOOD.

The contact owns a 2013 Ford Fusion Hybrid. The contact stated while driving approximately 30 MPH and slowing down to enter a parking lot, as she slowed the vehicle, it would not respond to the shift lever, and as she stopped and tried to shift the vehicle to park, the shift lever stopped responding. The contact stated no warning light was illuminated. The contact turned off the vehicle and called for a towing service and had it taken to a dealer who diagnosed that the transmission shifting cable needed to be replaced. The vehicle was repaired, however, the failure recurred. The vehicle was towed to the contact's residence and had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 180,000.

The contact owns a 2013 Ford Fusion. The contact stated that while attempting to park, the vehicle became stuck in the reverse position while shifting into the drive position. The contact applied the emergency brakes to prevent the vehicle from reversing. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 18V471000 (power train) however the recall was not associated with the VIN. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

I NOTICED WATER DRIPPING FROM THE DRIVER SIDE DASHBOARD ONTO MY SHOES WHILE DRIVING. WHEN IT RAINED, WATER WAS IN THE FLOOR BOARD AND SINCE I PARK ON A HILL, IT WAS GOING UP UNDER THE SEAT AND SATURATING THE BACK FLOOR BOARD AS WELL. I HAD RECEIVED A CRACK IN THE SUNROOF FROM A TREE BRANCH SO THOUGHT THE WATER WAS COMING IN FROM THAT PROBLEM. TOOK IT TO A COLLISION CENTER FOR THEM TO TELL ME IT WASN'T COMING FROM THE CRACK BUT THE WINDSHIELD IS SEPARATING! I ALSO DON'T UNDERSTAND WHY THERE ISN'T ANY RUBBER SEAL TO PREVENT THIS FROM HAPPENING. VERY DISSATISFIED WITH THIS VEHICLE, HAS HAD OVER A DOZEN RECALLS, SEEMS LIKE FORD DOESN'T WANT TO FIX THESE ISSUES. I'VE CALLED AND ASKED ABOUT ALL OF THESE ISSUES, SOMEONE WAS SUPPOSED TO CALL ME BACK, BUT WE ALL KNOW HOW HOW THAT TURNS OUT. AS SOON AS I GET THESE ISSUES FIXED I'LL GET A NEW CAR AND IT WON'T BE A FORD!

THE DESIGN OF THESE WINDSHIELD WIPERS IS A CONCERN TO ME. IN MODERATE RAINS, AT MODERATE SPEEDS (45-50 MPH) VISIBILITY IS POOR DUE TO THE WAY THE WIPERS MOVE FROM OUTSIDE TO INSIDE, LEAVING A LARGE PORTION OF THE WINDSHIELD "UNWIPED" FOR A LONGER PERIOD OF TIME. HOWEVER, TODAY AT FREEWAY SPEED, THERE WAS A SUDDEN DOWNPOUR. MY WIFE HAD THE WIPERS ON HIGH, AND THERE WAS NEARLY ZERO CLEAR VISIBILITY THROUGH THE WINDSHIELD BECAUSE OF THE WAY THE WIPERS WERE WIPING. SHE WAS FORTUNATE THAT AN ACCIDENT DID NOT OCCUR. I DID A QUICK SEARCH ON THE INTERNET, AND WE ARE NOT THE ONLY ONES TO NOTICE THIS. SOMETHING NEEDS TO BE DONE TO CORRECT THIS SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE MADE A GRINDING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION AND BOTH FRONT AXLE AND BEARINGS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO THOROUGHBRED FORD (8501 N BOARDWALK AVE, KANSAS CITY, MO 64154, PHONE: (816) 505-1818) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE CUSTOMER SATISFACTION PROGRAM FOR THE TRANSMISSION HAD EXPIRED AND THE VEHICLE COULD NOT BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

MICHELIN ENERGY SAVER A/S (V-RATED) THERE IS SOMETHING TERRIBLY WRONG WITH THIS TIRE. IN NEARLY 30 YEARS OF DRIVING VARIOUS VEHICLES, BUT IN THE SAME GENERAL VICINITY, I MUST SAY THESE ARE THE ABSOLUTE WORSE TIRES EVER!!!! MY HUSBAND AND 3 TOW TRUCK DRIVERS CONCUR. THIS IS RIDICULOUS. I'VE HAD 3 COMPLETELY SHREDDED TIRES IN 15 MONTHS. I'VE BEEN VERY METICULOUS ABOUT TIRE PRESSURES AS WELL, SO THAT'S NOT THE PROBLEM. I THINK THESE ARE JUST VERY CHEAP AND HAZARDOUS TIRES. WARNING!!! *TR