2013 Ford Fusion Hybrid Seat belts Problems

The contact owns a 2013 Ford Fusion Hybrid. The contact stated that the driver’s side seat belt retractor failed to extend. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V875000 (Seat Belts) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 45,000.

NHTSA ID

11469321

Incident

Jul 1, 2021

Mileage

45,000 mi

WHEN I PUT THE BACK SEATS DOWN TO CARRY ITEMS THE BACK SEAT WILL NOT GO BACK IN PLACE. YOU HAVE TO TAKE THE BOTTOM SEAT OUT AND REMOVE THE CENTER SEATBELT BOLT WHICH IS ATTACHED TO THE FRAME AND RELEASE THE PRESSURE ONCE YOU DO THIS THE RETURNS TO A NORMAL POSITION IT IS A SAFETY ISSUE. THE MIDDLE SEAT BELT RETRACTOR SEEMS DEFECTIVE. IT WAS STATIONARY

NHTSA ID

11208356

Incident

May 3, 2019

Mileage

88,700 mi

TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (RIVERTOWN FORD, 1680 WHITTLESEY RD, COLUMBUS, GA 31904, (706) 653-7420) WAS UNABLE TO VERIFY WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11076540

Incident

Nov 30, 2016

TILTING THE BACK SEAT FORWARD MAKES THE MIDDLE SEAT BELT LOCK UP, PREVENTING THE SEAT FROM GOING BACK UP. THE ONLY RECOURSE BEING TO CUT THE SEAT BELT. OR UNBOLT THE SEAT BELT ASSEMBLY. BOTH OF WHICH ARE SAFETY CONCERNS. YOUTUBE IS FILLED WITH WORKAROUNDS FOR THIS ISSUE. WHICH INCLUDE HAVING THE SEATBELT LOCKED INTO THE CLIP ALWAYS. AND USING THAT SLACK TO BRING THE SEAT BACK UP WHEN IT GETS STUCK.

NHTSA ID

11033900

Incident

Jun 19, 2017

Mileage

78,000 mi

FRONT SEATBELT PRETENSIONER 16S42 - AFTER HAVING THE FLEET VEHICLE SERVICED, I WAS GIVEN THE INVOICE TO SIGN. I ASKED THE CSR IF THE RECALL HAD BEEN FIXED IN ADDITION TO THE VEHICLE BEING SERVICE, WAS INFORMED THAT THEY WERE NOT GOING TO REPAIR THE RECALL UNTIL IT FAILED. I WAS THEN INFORMED THAT THERE HAVE BEEN A LOT OF REQUESTS FOR THE RECALL AND THEY DID NOT HAVE THE PART TO COMPLETE THE REPAIR. WE WALKED AWAY THINKING THAT'S WEIRD THAT SHE SAID THAT. IN CHECKING THE RECEIPT, THERE IS NO LISTING OF CHECKING FOR RECALLS, EVEN AFTER I HAD REQUESTED IT WHEN I MADE THE APPOINTMENT.

NHTSA ID

11001788

Incident

Jun 15, 2017

RECALLS NOT DONE AFTER NUMEROUS DEALER VISITS

NHTSA ID

10991970

Incident

May 28, 2017

THERE HAS BEEN A RECALL ON MY VEHICLE FOR 6 MONTHS, YET THERE IS STILL NO FIX IN THE NEAR FUTURE. I AM DRIVING AROUND IN A SAFETY-COMPROMISED VEHICLE EVERY DAY. I WOULD LIKE TO FIND OUT MY OPTIONS, AS COMPANIES ARE SUPPOSED TO FIX RECALLS IN A TIMELY MANNER. IT HAS BEEN HALF A YEAR THAT I HAVE HAD TO FEEL UNSAFE.

NHTSA ID

10969460

Incident

Nov 17, 2016

TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT WAS ADVISED BY THE MANUFACTURER TO DRIVE THE VEHICLE AT HER DISCRETION, BUT THEY WOULD NOT BE LIABLE FOR THE SAFETY RISK. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10947825

Incident

Dec 19, 2016

REAR CENTER SEAT BELT LOCKED AND WOULD NOT EXTEND, TRAPPING THE OCCUPANT IN THE SEAT. THE SEAT BELT WOULD NOT EXTEND ONCE RETRACTED FULLY, LOCKING THE SEAT IN A FOLDED POSITION.

NHTSA ID

10927867

Incident

Nov 25, 2016

Mileage

89,900 mi

MY DAUGHTER WAS IN THE MIDDLE SEAT IN THE BACK OF THE CAR. WE WENT TO GET HER OUT AND THE SEAT BELT LOCKED UP AND THE BELT BECAME REALLY TIGHT ON HER CHEST. SHE STARTED TO CRY AND WE DIDN'T KNOW HOW TO GET HER OUR. WE THEN UNLATCHED THE SEAT, FOLDED IT OVER AND SHE CRAWLED OUT. BUT THEN THE SEAT BELT BECAME EVEN TIGHTER AND I NOW CAN NOT LIFT THE SEAT BACK UP. THE SEAT BELT COULD HAVE HARMED MY CHILD.

NHTSA ID

10883865

Incident

Jul 9, 2016

Mileage

47,600 mi

TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER:14V597000 (AIR BAGS, SEAT BELTS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10659430

Incident

Nov 18, 2014