RoadVitals

2014 Ford Fusion Hybrid Brakes Problems

Owner-reported complaints naming the brake system, filed with NHTSA

Data refreshed

Brakes reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Oct 31, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
17%
of 65 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2014 Ford Fusion Hybrid submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming brake

Shown in the owner’s own words, exactly as filed

Brakes
Filed Oct 31, 2025

Brake lights stay on even after turning off car. According to my research the problem is a brake pedal bumper that deteriorated. I actually found the rubber piece on the floor. Prior to finding out my brakes remained on, the red engine light turned on. I checked recalls for this problem, and there was one, but it was only valid for high humidity States. I live in California so I didn't qualify. Now, due to not knowing what the red light was about, and it being smog time, I cleared the engine light. Well, I didn't know that disqualifies my smog test because other codes were erased.now I have a car that is battery disconnect since I can't drive it due to not smog certified. All because of a rubber brake part falling off. I?called my dealer if it was covered by recall, they said no, even though there IS a recall for humid areas. I don't live in a humid area. So my case shows that it DOES NOT have to be humidity related. It's just a cheap quality part. I'm hoping this changes to include ALL areas. Thank you.

NHTSA ID
11696821
Incident
Mar 15, 2025
Brakes
Filed Jun 15, 2019

LEAVING HOME IN THE MORNING, CAR STARTED AND RAN NORMALLY, 1 BLOCK LATER, PRESSED BRAKE PEDAL AND IT WENT ALL THE WAY TO THE FLOOR. HAD TO REALLY STAND ON IT TO STOP THE CAR. BRAKE SYSTEM, ABS, TRACTION CONTROL, PARKING BRAKE WARNING LIGHTS AND MESSAGES ALL ACTIVATED. PARKING BRAKE LOCKED UP AND THE CAR HAD TO BE TOWED TO DEALER. REPLACED PARKING BRAKE SWITCH, REAR BRAKE PADS, AND RODENT-CHEWED WIRING. WORKED FINE FOR A COUPLE MONTHS. THEN, DRIVING CLOSE TO HOME ABOUT 35 MPH, BRAKES FAILED AGAIN. STANDING ON BRAKE PEDAL STOPPED CAR IN (ESTIMATED) DOUBLE NORMAL DISTANCE. ALL BRAKE-RELATED WARNING LIGHTS AND MESSAGES ACTIVATED, PLUS SERVICE REAR PARK ASSIST MESSAGE. PARKING BRAKE LOCKED UP. TOWED TO DEALER. SERVICE WRITER SAW LIGHTS AND MESSAGES, BUT TECHS LATER COULDN'T FIND MALFUNCTION, NO CODES SET. DEALERSHIP MADE NO REPAIRS, SENT ME HOME WITH A CAR I AM AFRAID TO DRIVE. WHEN ASKED IF THIS IS A KNOWN ISSUE, THEY PRETENDED NOT TO KNOW, AND DIDN'T PLAN TO CONTACT FORD ABOUT IT. IN MY OPINION, A SOFTWARE OR ELECTRICAL PROBLEM THAT CAUSES THE CAR TO LOSE BRAKING IS A PRETTY SERIOUS DESIGN FLAW. ACCORDING TO NTHSA DATABASE AND INTERNET FORUMS, THIS IS A KNOWN ISSUE, AND SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS KILLED. AT THE VERY LEAST, GOOD-FAITH BUYERS SHOULD NOT BE LEFT HOLDING THE BAG.

NHTSA ID
11220333
Incident
Jun 12, 2019
Mileage
49,700 mi
BrakesElectricalEngine
Filed Jul 16, 2017

I WAS DRIVING MY FORD FUSION HYBRID TODAY ON THE INTERSTATE AND HAD A COMPLETE ENGINE FAILURE WHILE DRIVING. I WAS DRIVING, THEN A NOTICED POPPED ON MY DASHBOARD STATING TO STOP SAFELY NOW. I PRESSED THE GAS PETTLE AND THE EV MODE KICKED ON, PROPELLING MY VEHICLE SPEED TO OVER 85 MILES PER HOUR. I WAS EXTREMELY NERVOUS BECAUSE THE FORDS ELECTRIC VEHICLE ENGINES ARE LIMITED TO 85 MPH IN PURE EV MODE. I WAS ABLE TO COME TO THE SHOULDER OF THE INTERSTATE. I TURNED THE VEHICLE OFF, WAITED A FEW SECONDS AND RESTARTED THE VEHICLE. ALL SEEMED TO BE OK, AS SOON AS I PUSHED THE GAS PETTLE TO GET BACK ON THE HIGHWAY THE INFORMATION DASHBOARD WAS ALARMING ME TO STOP SAFELY NOW. I DID NOT HAVE ANY CHECK ENGINE LIGHTS COME ON. I THEN REVVED THE ENGINE TO SEE IF I WOULD EXPERIENCE ANYTHING, THE ENGINE FINALLY CAME ON, THEN REVVED AND I FELT THAT EVEN THOUGH I WAS IN PARK IF MY FOOT WOULD HAVE BEEN OFF OF THE BREAK PETTLE MY VEHICLE WOULD HAVE MOVED FORWARD. I TURNED THE VEHICLE OFF AS SOON AS I FELT THIS THE ENGINE WAS CONSTANTLY REVVING UNTIL I TURNED THE KEY TO THE OFF SWITCH. I THEN HAD THE VEHICLE TOWED TO THE DEALERSHIP. I WAS DRIVING AT 76 MPH ON THE HIGHWAY AND COMPLETE FAILURE OCCURRED.

NHTSA ID
11005607
Incident
Jul 16, 2017
Mileage
90,005 mi
Brakes
Filed Mar 1, 2017
Crash reported

WHILE COMING TO A STOP AT A STOP LIGHT THE REGENERATIVE BRAKES SUDDENLY LET UP AND THE CAR WAS NOT STOPPING CORRECTLY. I APPLIED FULL FORCE TO THE BRAKES AND THE CAR DID SLOW BUT NOT BEFORE HITTING THE CAR IN FRONT OF ME. THE VEHICLE COLLISION WARNING DID NOT COME ON BECAUSE I WAS ALREADY BREAKING.

NHTSA ID
10957929
Incident
Feb 26, 2017
Mileage
66,000 mi
Brakes
Filed Jan 10, 2017

TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED AT 35 MPH, AN ABNORMAL NOISE EMITTED FROM FRONT DRIVER SIDE OF THE VEHICLE AS THE BRAKE PEDAL BECAME EXTREMELY SOFT AND WENT TO FLOORBOARD. AS A RESULT, THE BRAKES HESITATED TO RESPOND AS THE CONTACT REACHED AN INTERSECTION AND THE BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE EVENTUALLY STOPPED AND THE INFORMATION CENTER DISPLAYED THAT THERE WAS BRAKE FAILURE MESSAGE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

NHTSA ID
10944084
Incident
Dec 18, 2016
Mileage
35,000 mi
BrakesSteering
Filed Jul 30, 2015
Crash reported

VEHICLE BREAKS STOPPED WORKING AND WENT STRAIGHT TO THE FLOOR. ALSO LOSS OF STEERING. SINCE BOTH THE BRAKES AND STEERING ARE ELECTRONIC I BELIEVE THERE WAS A ELECTRONIC FAILER IN THE CAR.

NHTSA ID
10744992
Incident
Jul 21, 2015
Mileage
33,000 mi
Brakes
Filed May 29, 2015

TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. WHILE OPERATING THE VEHICLE, THE BRAKE SENSOR LIGHT WOULD SUDDENLY ILLUMINATE AND THE ABS WAS ERRONEOUSLY ACTIVATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE ABS COULD BE HEARD OPERATING. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS DUE TO THE FAILURE. THE DEALER REPROGRAMMED THE BRAKE COMPUTER, BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE BRAKE BOOSTER WAS REPLACED. THE CONTACT THEN EXPERIENCED A CONDITION IN WHICH THE BRAKE PEDAL WAS TOO SENSITIVE. WHEN SLIGHTLY PRESSING THE PEDAL, THE BRAKES WOULD ABRUPTLY STOP THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 1,000.

NHTSA ID
10722155
Incident
Nov 10, 2014
Mileage
1,000 mi
Brakes
Filed Jan 18, 2015

MY WIFE WAS TRAVELING DOWN A LOCAL ROAD (5 LANES) AND SPEED LIMIT 40 MPH GETTING INTO THE CENTER LEFT TURN LANE, THERE WERE THREE ADDITIONAL CARS IN FRONT OF HER. SHE WAS PROBABLY DOING ABOUT 15 MPH AT MOST AND BEGAN TO DEPRESS THE BRAKE PEDAL WHEN SHE EXPERIENCED WHAT WE SUBSEQUENTLY LEARNED IS CALLED A "HARD STOP/HARD BRAKE" - THIS IS WHEN THE ELECTRONIC BRAKES FAIL AND THE MANUAL BRAKES TAKE OVER. LUCKILY, SHE IS A VERY CAUTIOUS DRIVER AND NOT PRONE TO QUICK STOPS. THE CAR SLOWED AND FINALLY CAME TO A HALT WITHOUT HITTING THE CAR IN FRONT OF HER AFTER SHE DEPRESSED THE BRAKE TWICE. IT IS VERY PROBABLE THAT SHE DID NOT DEPRESS REALLY FAR DOWN NOT BEING AWARE OF HOW THE MANUAL BRAKES ARE SUPPOSED TO TAKE OVER IF THE ELECTRONIC BRAKES FAIL. SHE SUBSEQUENTLY BEGAN TO EXPERIENCE A LOW-GRADE CLICKING/GRINDING NOISE WHEN SHE WOULD HAVE THE BRAKE PEDAL DEPRESSED AFTER BEING AT A COMPLETE STOP. SHE TOOK THE CAR INTO THE FORD DEALERSHIP FOR IMMEDIATE EXAMINATION. SHE HAS BEEN TOLD THAT THE DEALERSHIP HAD TO ORDER A NEW ABS MODULE. THE FEAR FOR HER IS WHAT WOULD CAUSE SUCH A FAILURE SO EARLY IN THE LIFE CYCLE OF THE CAR (12,000 MILES) PLUS IF IT IS A PROBLEM WITH THE ABS MODULE IS IT A DESIGN FLAW IN MODULE AND WILL IT CONTINUE TO HAPPY OF THE LIFESPAN OF THE CAR. *TR

NHTSA ID
10676362
Incident
Jan 13, 2015
Mileage
12,000 mi
Brakes
Filed Aug 14, 2014

MY WIFE AND I WERE DRIVING SOUTH ON I-95 IN FLORIDA. UNBEKNOWNST TO ME, MY WIFE'S BLOUSE CAUGHT ON THE ELECTRIC EMERGENCY BRAKE LOCATED ON THE LEFT SIDE OF THE CENTER CONSOLE AND THIS MOMENTARILY ENGAGED IT. OUR CAR SCREECHED AND LURCHED FORWARD AS THE BRAKE TRIED TO ENGAGE. WHEN SHE FINALLY DISENGAGED HER CLOTHING FROM THE EMERGENCY BRAKE LEVER, THE CAR RETURNED TO NORMAL OPERATION. MIND YOU ALL OF THIS HAPPENED AT 70 MPH! FIRST, WHY WOULD THAT SWITCH BE ACTIVE WHEN THE CAR IS MOVING? UNLIKE A MANUAL EMERGENCY BRAKE OPERATED BY A LEVER, THE ELECTRONIC BRAKE GOES "FULL ON" AT ENGAGEMENT, MAKING IT PARTICULARLY DANGEROUS IF IT ACCIDENTALLY BECOMES ENGAGED WHILE THE CAR IS MOVING, ESPECIALLY AT HIGH SPEED. SECOND, I WAS LUCKY AS TRAFFIC WAS PRETTY LIGHT AT THE TIME OF THIS INCIDENT. IF SOMEONE HAD BEEN NEAR TO ME, OR TAILGATING AS IS SO OFTEN THE CASE ON THE HIGHWAY, WE WOULD HAVE HAD A SERIOUS ACCIDENT. I MUST ADMIT I WAS SHAKEN UNTIL I FINALLY UNRAVELED WHAT HAD HAPPENED. I LOVE MY FORD FUSION HYBRID AND THE TECHNOLOGY THAT'S INCLUDED IN THE CAR. THE ELECTRONIC EMERGENCY BRAKE, HOWEVER, SHOULD NOT BE ABLE TO BE ENGAGED WHILE THE CAR IS MOVING. AS AN EXAMPLE, THE SEAT MEMORY SETTING BUTTONS CAN'T BE USED WHILE THE CAR IS IN GEAR. THAT SAME LIMITATION SHOULD BE PUT IN PLACE FOR THE ELECTRONIC EMERGENCY BRAKE BEFORE IT CAUSES A SERIOUS ACCIDENT FOR SOMEONE. *TR

NHTSA ID
10622341
Incident
Jun 30, 2014
Mileage
5,500 mi
BrakesElectricalEngine
Filed Jul 23, 2014

CAR HAD PREVIOUSLY LOST FULL POWER AND BRAKES IN APRIL, INCIDENT REPEATED ITSELF THIS TIME 5500 MILES LATER WHILE AT FREEWAY SPEEDS. CAR LOST POWER BRAKES AND STEERING, WAS ABLE TO COST TO A STOP. AFTER STOPPING CAR LOCKED ITSELF IN PARK AND ENGAGED THE PARKING BRAKE, MAKING TOWING VERY DIFFICULT. AFTER NUMEROUS RESTARTS ERROR LIGHTS DISAPPEARED AND THE CAR DROVE FINE AND WAS ABLE TO BE MOVED OUT OF TRAFFIC. AFTER STOPPING CAR LOCKED ITSELF IN PARK AGAIN AND WOULD NO LONGER FUNCTION. DEALER HAS NO IDEA HOW TO FIX THIS ISSUE, HAD THIS OCCURRED WITH HIGH TRAFFIC IT WOULD HAVE RESULTED IN A CRASH. FORD WAS CONTACTED TO ATTEMPT BUY BACK PROGRAM. *TR

NHTSA ID
10615788
Incident
Jul 21, 2014
Mileage
6,175 mi
BrakesElectricalEngine
Filed Jul 23, 2014

VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR

NHTSA ID
10615786
Incident
Apr 17, 2014
Mileage
554 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

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